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EQ Kuala Lumpur

5.0 star property

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Photo gallery for EQ Kuala Lumpur

City view from property
Rooftop bar
Rooftop bar
5 restaurants, breakfast, lunch served; local and international cuisine
Meeting facility

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
Equatorial Plaza, Jalan Sultan Ismail, Kuala Lumpur, 50250
  • KLCC Park
    ‪7 min walk‬
  • Petronas Twin Towers
    ‪7 min walk‬
  • Pavilion Kuala Lumpur
    ‪9 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room, 2 Double Beds

9.4 out of 10
Exceptional
(16 reviews)
  • 431 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Premier Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, free minibar

Premier Room, 1 King Bed

9.6 out of 10
Exceptional
(11 reviews)
  • 538 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Twin Room

8.8 out of 10
Excellent
(3 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, premium bedding, down comforters, free minibar

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(16 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Tower

1 bedroom, premium bedding, down comforters, free minibar

Deluxe Twin Room, Tower

10.0 out of 10
Exceptional
(1 review)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, down comforters, free minibar

Studio Suite

  • 753 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Equator Club Deluxe King

1 bedroom, premium bedding, down comforters, free minibar

Equator Club Deluxe King

10.0 out of 10
Exceptional
(2 reviews)
  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Equator Club Deluxe Twin

View from room

Equator Club Deluxe Twin

  • 431 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

Premier Twin Room (Tower View)

  • Sleeps 2
  • 1 King Bed

Premier Room, 1 King Bed (Tower View)

  • Sleeps 2
  • 1 King Bed

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About this property

EQ Kuala Lumpur

5-star hotel in Kuala Lumpur City Centre
This smoke-free hotel features 5 restaurants, 2 outdoor pools, and a full-service spa. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a sauna are onsite.
EQ Kuala Lumpur offers 440 air-conditioned accommodations with free minibar items and minibars. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages and Swedish massages. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

EQ Kuala Lumpur features a full-service spa, 2 outdoor swimming pools, a sauna, and a 24-hour fitness center. Dining is available at one of the hotel's 5 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 30677 square feet (2850 square meters) include conference space. This luxury hotel also offers a children's pool, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking is available on site, along with a car charging station.

EQ Kuala Lumpur is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Nipah - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Kampachi - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Sabayon - This fine-dining restaurant specializes in Modern European cuisine and serves dinner only. Reservations are required. Open daily.
Etoile - This restaurant serves breakfast, brunch, lunch, and dinner. Open daily.
Blue - This rooftop bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Free in-room WiFi has a 2-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Secured, covered valet parking on site (MYR 40 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 88 to 94 for adults and MYR 44 to 47 for children
  • 5 restaurants
  • A bar/lounge
  • Couples/private dining

Restaurants on site

  • Blue
  • Etoile
  • Kampachi
  • Nipah
  • Sabayon

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms
  • 30,677 square feet of conference space

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 6 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot tub
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 51 floors
  • Ballroom
  • Banquet hall
  • Built in 2019
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch TV with satellite channels
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 88.00 to 94.00 for adults, and MYR 44.00 to 47.00 for children
  • Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: MYR 100 (one-way), (up to 12 years old)
  • Covered valet parking fee: MYR 40.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve high chair
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Free in-room WiFi has a 2-device limit
Guests under 16 years old are not allowed in the spa

Property is also known as

EQ Hotel Kuala Lumpur
EQ Kuala Lumpur
Hotel EQ Kuala Lumpur
Kuala Lumpur EQ Hotel
Hotel EQ
EQ Kuala Lumpur
EQ Hotel
EQ
EQ Kuala Lumpur Hotel
EQ Kuala Lumpur Kuala Lumpur
EQ Kuala Lumpur Hotel Kuala Lumpur

EQ Kuala Lumpur Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 407 out of 498 reviews
Rating 8 - Good. 63 out of 498 reviews
Rating 6 - Okay. 18 out of 498 reviews
Rating 4 - Poor. 4 out of 498 reviews
Rating 2 - Terrible. 6 out of 498 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Van

We had a wonderful stay. Great convenient location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View from room 3006
Stayed 2 nights in Apr 2025

10/10 Excellent

Hsiaonuo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sink water

Just the sink water is a bit small
Stayed 3 nights in Apr 2025

8/10 Good

Kyu

Stayed 2 nights in Apr 2025

10/10 Excellent

Martina

Stayed 2 nights in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a stunning hotel located in a great area with fabulous views. We were treated wonderfully.
Stayed 1 night in Apr 2025

10/10 Excellent

Jamilah, Ottawa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EQ Kuala Lumpur completely blew me away. The hotel itself is gorgeous. Everything from the sleek lobby to the stylish rooms felt five-star and beyond. But what set this stay apart for me was the staff. Every single person we interacted with was warm, friendly, and incredibly accommodating. They made us feel genuinely welcome from the moment we arrived. We got to the hotel at 10 a.m., and without even asking, they gave us an early check-in—no extra charge, no questions asked. On the day of our departure, they also offered us a late check-out, and even helped coordinate reliable driving services for us during our stay. That level of service is rare, and it made everything so much smoother. The room itself was super spacious and perfect for a group. We stayed in a double queen room, and it comfortably fit four people. It never felt cramped, which is such a win when traveling with others. The location is also unbeatable just steps away from Pavilion Mall and right in the heart of the city, making it easy to get anywhere. Now let me talk about the room service because it deserves a moment of its own. Honestly, hats off to the chef. I ordered breakfast five days out of the seven I was there, and every meal (including lunch and dinner) was fresh, delicious, and delivered quickly. It’s the best room service food I’ve ever had, hands down. Plus, it was affordable which you can’t say about most hotels of this caliber.
Stayed 7 nights in Mar 2025

10/10 Excellent

chen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mr

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Rajesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay ever
Stayed 2 nights in Apr 2025

10/10 Excellent

Nancy, Rancho Santa Margarita

Stayed 2 nights in Mar 2025

10/10 Excellent

Andy

Stayed 3 nights in Mar 2025

10/10 Excellent

V

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel - very impressed by everything - the size and spaciousness of the room, the amenities in the room, quality and selection of food, the pool, gym, spa and especially the service - so warm, responsive and professional! If you are still thinking about booking it, don’t! It is well worth it for the cost which considering the level of standard provided, it is quite reasonable when you compare it to similar hotels in other big cities around the world. And we have travelled a lot! Kudos to the staff, in particular, Joel, Naim, Sam and so many others who made our stay so enjoyable. And we will be back and always stay here. We have already highly recommended this hotel to family and friends. Truly a top notch hotel! Keep up the great work!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Alistair

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure to stay at EQ. Staff always exceptional and friendly. Location is fantastic short walk to many food options. Shopping at Pavillion and the Petronas Twin Towers/KLCC park. Thank you for an amazing stay!!
Stayed 2 nights in Mar 2025

10/10 Excellent

kil young

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Feb 2025

8/10 Good

Eunah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

James, Brighton

Stayed 5 nights in Feb 2025

10/10 Excellent

Carlos

Stayed 3 nights in Feb 2025

4/10 Poor

Anthony

Stayed 12 nights in Feb 2025

10/10 Excellent

Faye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay at EQ Kuala Lumpur, the service and welcoming nature of all staff made our time here! It is a shame we could t stay longer. I would recommend this hotel to anyone coming to the city looking for a relaxing and welcoming break!
Stayed 4 nights in Feb 2025

10/10 Excellent

Nada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect! The staff were amazing, the hotel was perfect, the view was beautiful, overall the stay was just beyond! Highly recommend this hotel
Stayed 5 nights in Feb 2025

6/10 Okay

OLGA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Good hotel

I think the hotel was okay. Honestly I think it is a bit overrated. But stayed in Grand Hyatt before moving in EQ and liked it better. Overall, the experience was fine, the food was average, so was the room. The rooftop bar was amazing though!
Stayed 3 nights in Feb 2025

10/10 Excellent

Patricia, Sarasota

Traveled with partner
Liked: Amenities
Challenging to turn lights on/off in room
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was excellent, great hotel to spend my first time in KL at (location, rooms, service). Wouldn’t consider anywhere else when returning to KL.
Stayed 2 nights in Feb 2025

10/10 Excellent

sondes

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Parfait

Tous était parfait La chambre , la restauration, le service de naim à l’accueil très souriant La piscine un peu chauffé
Stayed 4 nights in Feb 2025