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Empire Suites @ Times Square

4.0 star property

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Photo gallery for Empire Suites @ Times Square

Outdoor pool, pool umbrellas
Children's play area - indoor
Interior entrance
Front of property
Superior Apartment, 1 Bedroom | In-room safe, iron/ironing board, free WiFi, wheelchair access

Reviews

6.2 out of 10

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available
  • Outdoor Space
  • 24/7 front desk

Explore the area

Map
07-04, 7th Floor, Berjaya Times Square, Jalan Imbi, Kuala Lumpur, 55100
  • Berjaya Times Square
    ‪2 min walk‬
  • Sungei Wang Plaza
    ‪5 min walk‬
  • Lot 10 Shopping Centre
    ‪8 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Two Bedroom Suite

In-room safe, iron/ironing board, free WiFi, wheelchair access

Two Bedroom Suite

  • 1109 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom

In-room safe, iron/ironing board, free WiFi, wheelchair access

Deluxe Apartment, 1 Bedroom

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Apartment, 1 Bedroom

Superior Apartment, 1 Bedroom | In-room safe, iron/ironing board, free WiFi, wheelchair access

Superior Apartment, 1 Bedroom

  • 603 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Standard Apartment, 1 King Bed

In-room safe, iron/ironing board, free WiFi, wheelchair access

Standard Apartment, 1 King Bed

  • 570 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

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About this property

Empire Suites @ Times Square

4-star Kuala Lumpur aparthotel, connected to a shopping center in Bukit Bintang
Along with an outdoor pool, this aparthotel has a restaurant and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a sauna are onsite. Each apartment boasts a spring water bath and offers free WiFi and a kitchen. Guests will appreciate conveniences like a refrigerator and a microwave, while an LCD TV with cable channels and a DVD player provide a bit of entertainment.
Empire Suites @ Times Square offers 20 air-conditioned accommodations with DVD players and safes. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, spring water baths, bathrobes, and complimentary toiletries.

This Kuala Lumpur aparthotel provides complimentary wired and wireless Internet access. LCD televisions come with cable channels. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool and a children's pool, Empire Suites @ Times Square provides a sauna and a fitness center. The aparthotel offers a restaurant. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center. This Kuala Lumpur aparthotel also offers a library, a terrace, and tour/ticket assistance. Parking is available onsite for a surcharge.

Empire Suites @ Times Square has designated areas for smoking.

Empire Suites @ Times Square has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English, Hindi, Malay

Property amenities

Pool/Spa

  • Massage
  • Outdoor pool
  • Pool umbrellas
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (MYR 25 per night)

Family friendly

  • Children's pool
  • Playground

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop

Dining

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Room service (24 hours)

Bedrooms

  • Rollaway/extra bed: MYR 72 per week

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Separate bathtub and shower
  • Spring water bathtub
  • Towels provided

Entertainment

  • -31-inch LCD TV with cable channels
  • DVD player
  • Library

Outdoor areas

  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Designated smoking areas

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Safe
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • Near a metro station

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Shopping
  • Tennis
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 20 units
  • 43 floors
  • Built in 2000
  • Garden

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 72.0 per week
Cribs (infant beds) are available for MYR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 200.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: MYR 25 per night
  • Crib (infant bed) fee: MYR 50.0 per night
  • Rollaway bed fee: MYR 72.0 per week

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

The seasonal pool will be open from January to December

Property is also known as

Empire Suites @ Times Square Apartment Kuala Lumpur
Empire Suites @ Times Square Apartment
Empire Suites @ Times Square Kuala Lumpur
Empire Suites Times Square
Empire Suites Times Square
Empire Suites @ Times Square Aparthotel
Empire Suites @ Times Square Kuala Lumpur
Empire Suites @ Times Square Aparthotel Kuala Lumpur

Empire Suites @ Times Square Reviews

Reviews

6.2
Rating 10 - Excellent. 2 out of 13 reviews
Rating 8 - Good. 2 out of 13 reviews
Rating 6 - Okay. 5 out of 13 reviews
Rating 4 - Poor. 3 out of 13 reviews
Rating 2 - Terrible. 1 out of 13 reviews

6.0/10

Cleanliness

5.6/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
A wonderful family retreat
Family reunion with the children & grandchildren. The 2 bedroom suite with separate shower & bathtubs attached to the designated bedroom is a great idea. The living room is spacious for the kids to run around. The kitchen has no stove but a microwave oven is available if some basic cooking is required. Overall a very comfortable & enjoyable family weekend stay . For improvements, the sofa set badly needs to be refurbished & a kid's channel added to the tv program
Stayed 3 nights in Sep 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
like - variety food and shopping outlets dislike - noise and heavy traffic
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Traveled with group
Overall seem ok, except the check-in process & dusty room. The security at lobby doesnt seem to be helpful, probably I dont speak malay. When I reach the lobby, I ask the security where to check-in, he just simply tell me the room is fully book, if u want u can call the police. In the end I had to call the person in charge to come downstairs to bring us up the room. I hope those suites owner could educate the security downstairs what is going on to avoid miscommunication.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not really a hotel. Felt cheated by Hotels.com
This is actually a short stay rental room rather than a hotel as you would expect from hotels.com. The lobby is actually the security desk for the residence tower. There are many similar operators whom I wonder whether they have proper licenses to operate as hotel. Room condition was far from desirable. Dusty floor that seemed to have not been vacuum for a considerable period of time. Very outdated furnishing, imagine cassette recorder (seemed broken) is one of the equipment. Baby cockroaches crawling around (killed at least 3). Kitchenette left with metal forks n spoons, no cup nor glasses. Hotels.com should really do something to avoid listing improper hotel setup.
Stayed 1 night in Jun 2018

10/10 Excellent

Angie, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay !!
Overall facilities and location are great. One suggestion for Expedia to consider, wish seats are provided at the lobby as we have to wait at lobby before going up to the room or waiting at lobby for checking in/out processes.
Stayed 2 nights in Jun 2018

10/10 Excellent

Sabbithi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good n clean

6/10 Okay

jimmy, Malaysia

Disliked: Staff & service
Staff very slow...I wait near lobby about 30minutes waiting the key..so sad...
Stayed 2 nights in Mar 2018

4/10 Poor

Andrew , Singapore

Disliked: Property conditions & facilities, room comfort
Empire Suites @ Berjaya Times Square.
Unit at 20-19 was terrible. Carpet was removed from hall bare floor was uncomfortable to walk on. No telephone. Lighting insufficient. Major water leak. Bathroom essentials barely enough. Toilet paper left on towel rack. No holder and no extras. Had to call twice to get some. Furniture cushions old and torn. Much more. Unit 36-19 slightly better but one room aircon not working
Stayed 3 nights in Dec 2017

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't book this!!!!!
Cant believe EXPEDIA would offer such a shady so called hotel suite. No check in counter at lobby and security has no clue what this is. Had to call to personal cell number and shady guy came down to get us. Turns out these are private residence apartments that are rented out. The room was disgusting, blood stained bed sheets, mildew & soap stains in the bathrooms. No hot water, towels or soap. We checked in for 10 minutes and checked right out and luckily booked a hotel in the West wing of BERJAYA TIMES SQUARE where the real hotel is!!! Don't book this !!!!
Stayed 3 nights in Jun 2017

8/10 Good

Nelson, Sydney ,Aus.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location
Need strong communication system . Esp. Guest has no free Wi-Fi or int'l roaming . Need permanent check in / out counter in Shared Ground Floor area . Guest can't access to higher floor office direct for check in & check out . But it s very handy location .
Stayed 4 nights in Jun 2017

6/10 Okay

Jean-Luc

Liked: Room comfort
Disliked: Staff & service
Accessibilité difficile chambre correct
Apparemment rejeté mon commentaire car pas en anglais Impossible de trouver le lobby a notre arrivée (tjrs pas trouver a ce jr) après avoir chercher longuement avec l'adresse au 7eme étage qq nous a fait venir une personne qui nous a emmener au 26eme étage pour faire les formalités. Une fois la chambre délivrée, nous avons demander a avoir une 2ème clé. Il sont venu a 22H10 pour nous la remettre (après 11H d'avion et 2 escales C sympa de réveiller les gens.) sinon, pas de sortie de bain/ chaussons Serviette sale (pas changées ts les jours) Cheveux en bordure de lit et salle de bain Armoire porte coincée difficile a ouvrir Demandé un adaptateur pour le courant (jamais été fourni) Ensemble vieillot.pour récupèrer notre caution de 40€ j'ai envoyer un mail la veille du départ ils sont venu nous la donner à 00H15 Lefèvre
Stayed 6 nights in Sep 2017

6/10 Okay

CHI CHUEN

Liked: Room comfort
套房內洗手間地面滲水，可能是地下喉管爆裂 第一晚入住時發覺洗手間內的厠紙非常污糟，好像放了很久了沒有更換，我們需要到超市 買過一些新的來用。廚房晚上有曱甴出沒。
Stayed 4 nights in Aug 2017