THE FACE Style

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for THE FACE Style

Outdoor pool
Point of interest
Three Bedroom Deluxe | Premium bedding, down comforters, in-room safe, desk
Two Bedroom Superior | Private kitchen | Coffee/tea maker, electric kettle
Three Bedroom Deluxe | Living area | 55-inch Smart TV with satellite channels, TV

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Parking included

Explore the area

Map
1020 Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Petronas Twin Towers
    ‪15 min walk‬
  • Suria KLCC Shopping Centre
    ‪17 min walk‬
  • Kuala Lumpur Convention Centre
    ‪17 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

Grand Premier King

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Deluxe

  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

Premier King

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Deluxe City View

  • 559 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Three Bedroom Deluxe

  • 1625 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

Deluxe King

  • 550 sq ft
  • Sleeps 2
  • 1 King Bed

Two Bedroom Superior

  • 1150 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Junior Premier King

  • 650 sq ft
  • Sleeps 2
  • 1 King Bed

One Bedroom Superior

  • 775 sq ft
  • Sleeps 2
  • 1 King Bed

Superior King

  • 455 sq ft
  • Sleeps 2
  • 1 King Bed

Two Bedroom Deluxe

  • 1194 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Deluxe Twin

  • 560 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

THE FACE Style

4-star hotel in Golden Triangle
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness center. Self parking is free. Additionally, valet parking, a children's pool, and concierge services are onsite. Change of towels is available on request.
THE FACE Style offers 385 air-conditioned accommodations with safes and complimentary bottled water. Beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The hotel offers a restaurant. In addition to a children's pool, THE FACE Style provides an outdoor pool and a fitness center. This business-friendly hotel also offers multilingual staff, concierge services, and laundry facilities. Onsite covered self parking is complimentary.

THE FACE Style is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
THE FACE Style has a restaurant on site.

Languages

English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps

Parking and transportation

  • Free secured, covered self parking on site
  • Secured, uncovered valet parking on site (MYR 50 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MYR 55 for adults and MYR 30 for children
  • A restaurant

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 110.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 55 for adults and MYR 30 for children
  • Uncovered valet parking fee: MYR 50 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 110.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 1351705-U

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms

Property is also known as

Face Style
THE FACE Style Hotel
THE FACE Style Kuala Lumpur
THE FACE Style Hotel Kuala Lumpur

THE FACE Style Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 71 reviews" "
Rating 8 - Good. 20 out of 71 reviews" "
Rating 6 - Okay. 8 out of 71 reviews" "
Rating 4 - Poor. 2 out of 71 reviews" "
Rating 2 - Terrible. 2 out of 71 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Lawrence

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were stranger and did not know what to expect... but the hotel accommodation and concierge staff made us feel safe and at home. imagine travelling for a vacation for 12 of your family...on a DIY arrangement. stressfull right! but with the staff of The Face Style Suites made it stress free...they were able to address my question and the service is beyond what we imagine. VIP at a low cost price.
Stayed 2 nights in Sep 2024

8/10 Good

JINZHONG, Saint Rose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and walkable to nearby attractions in KLCC. Room is so comfortable at size and especially rooftop pool for great view. I like this hotel at all.
Stayed 3 nights in Sep 2024

10/10 Excellent

Wagih G.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing pool
The room was spacious and well organized. The concierge was very helpful. The breakfast was very good also and above all the pool was amazing with a splendid view during the day and at night
Stayed 3 nights in Jul 2024

6/10 Okay

Anita

Stayed 1 night in Jul 2024

10/10 Excellent

Alexandre

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

4/10 Poor

Hashim

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Our stay was good with stunning view of KLCC and other buidings especially at night with the lighting. However the staff mainly illa, front desk staff and Rusli, F&B Manager were rude. Ilia was dismissive and unhelpful. Despite my efforts to remain polite, her condescending tone and lack of assistance made me feel unwelcome. This kind of interaction is not what I expected from a hotel of your caliber. She was charging for bringing in my 6 year old child to breakfast. She was telling me that the hotel considers that my 6 year old child is an adult. What am I supposed to do? Leave her in the room alone. She was very disrespectful. I also had an encounter with Mr. Rusli, the Food & Beverage Manager. When I asked him a simple question about the chargers of the hotel, he was incapable of answering it to me. His dismissive attitude made me feel uncomfortable and undervalued as a guest. Calling me “Oi come here”. He treated me as if I was his dog. How was he promoted to a manager without any basic character. did not meet my expectations of respectful and courteous service. As a result, my overall experience at the hotel was negatively affected, and I am hesitant to stay at Face Style Kuala Lumpur again in the future. Pls try to enhance training for all staff members on customer service and respectful communication.
Stayed 2 nights in May 2024

8/10 Good

Sinan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Namish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Khalifa

Stayed 8 nights in Apr 2024

8/10 Good

Valchandra

Traveled with family
Liked: Cleanliness, property conditions & facilities
Enjoyed the spacious room and roof top pool accommodations. The room did have a few items missing upon inspection. There was a tea kettle for use but no tea cups or mugs. There were large bath towels in the bathroom but no face or hand towels for use. Overall, the staff was friendly during check in but we did notice a reluctance to provide information regarding food options as the restaurants on site did not open until 6PM at the earliest.
Stayed 1 night in Mar 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best rooftop pool view in KL. Rooms are clean and very spacious. However, reception was understaffed; even checking out took several minutes. Staff were polite. Wayfinding from carpark can be improved.
Stayed 2 nights in Feb 2024

10/10 Excellent

Kostyantyn

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2023

10/10 Excellent

Taimur

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Dec 2023

8/10 Good

Robert Jim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Es una muy buena opción, la habitación que contratamos cumplió con todo lo ofrecido y las vistas desde la piscina fueron excelentes, sin embargo tengo algunas observaciones: 1. Deberían mejorar la calidad de los amenities. 2. Hacer mantenimiento a las puertas, suenan mucho. 3. El personal que se encuentra en la entrada de la pisicina, debería ser más amable. En general, fue una buena experiencia y si regresaría.
Stayed 4 nights in Nov 2023

8/10 Good

khoon eng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

6/10 Okay

WIlhelm S

Traveled with family
Liked: Cleanliness, amenities
Perhaps need another year to properly functioning the setting... management matter
Stayed 2 nights in Oct 2023

10/10 Excellent

Wakana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous lobby and comfy room.
Stayed 1 night in Oct 2023

10/10 Excellent

Lydiawati

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

kai chao

Liked: Property conditions & facilities
Stayed 3 nights in Jul 2023

10/10 Excellent

Kim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
am pleasantly surprise on the size of the room and how everything is thoughtfully place for the occupier. very convenient location to every where
Stayed 2 nights in Jul 2023

10/10 Excellent

Jinwon

Stayed 2 nights in Jul 2023

8/10 Good

Jonathan

Liked: Staff & service
Stayed 4 nights in Jun 2023

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money, spacious and clean, the staff are all very nice and nothing is too much trouble. Would highly recommend staying here than a normal hotel In KL
Stayed 19 nights in Apr 2023

10/10 Excellent

Chin Jau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy location.
Enjoyed our 9 nights stay.
Stayed 9 nights in May 2023

10/10 Excellent

Diana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, All are new and clean. Best swimming pool with views
Stayed 2 nights in Mar 2023