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Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property

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Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

2 restaurants, breakfast, lunch served; local and international cuisine
Outdoor pool
Point of interest
Suite, 1 Bedroom, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping
  • Laundry
  • 24/7 front desk

Explore the area

Map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000
  • Petaling Street
    ‪2 min walk‬
  • Central Market
    ‪8 min walk‬
  • Jamek Mosque
    ‪12 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Tower

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Tower

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Tower

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Tower

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

4-star hotel in Golden Triangle
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and concierge services. Housekeeping is available on request.
Four Points by Sheraton Kuala Lumpur, Chinatown offers 318 air-conditioned accommodations with safes and slippers. Smart televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Four Points by Sheraton Kuala Lumpur, Chinatown features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

5 meeting rooms are available. This business-friendly hotel also offers a garden, concierge services, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Four Points by Sheraton Kuala Lumpur, Chinatown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Quan's Kitchen - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.
Lady Yi's Tea House - This café serves light fare only. Open daily.
Jann - Overlooking the pool, this cocktail bar serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jann
  • Lady Yi's Tea House
  • Quan's Kitchen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Covered self parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 311 out of 446 reviews
Rating 8 - Good. 123 out of 446 reviews
Rating 6 - Okay. 9 out of 446 reviews
Rating 4 - Poor. 3 out of 446 reviews
Rating 2 - Terrible. 0 out of 446 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

kian keong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quite happy wif overall experience at the hotel just 1 thing that i dislike is they keep asking what time r we checking out as i alr told them gv me 15mins
Stayed 3 nights in Nov 2024

10/10 Excellent

Kaleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After site seeing all day it was a great place to go back to. Super comfortable bed and awesome shower. The location is great to walk Chinatown and easy to get to public transport.
Stayed 3 nights in Nov 2024

8/10 Good

Nicholas, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice room
Stayed 4 nights in Nov 2024

8/10 Good

Roger C S K

Stayed 2 nights in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and very accommodating. Great hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Heikal

Liked: Cleanliness, staff & service, property conditions & facilities
Within 3 min walk to Petaling Street shopping and good food! Room, lobby, Swimming pool were well maintained and clean.
Stayed 1 night in Nov 2024

8/10 Good

Frederick

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The breakfast was really good with several options. The hotel was in a great location and well kept. Unfortunately the hotel missed a wake up call and went in my room after asking several staff that I did not want room cleaning.
Stayed 3 nights in Nov 2024

8/10 Good

Cheryle

Liked: Staff & service, amenities, property conditions & facilities
Overall, we enjoyed our stay. Our room was comfortable, lots of storage. A fridge and daily fresh bottles of water were provided. Location was close to Chinatown, food vendors & walkable to Hop-on bus stops. Their breakfast buffet was included in our rate, and we enjoyed seeing the different offerings.
Stayed 3 nights in Nov 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to China Town and Pasar Seni MRT and LRT
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Oct 2024

8/10 Good

Matthew Pak Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near amenities like Chinatown. Room is big n clean. Staff is friendly
Stayed 1 night in Nov 2024

8/10 Good

Yew Hock

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good location.
Stayed 2 nights in Oct 2024

8/10 Good

Natalie, SALISBURY NORTH

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights, checkin clerk did not explain that we could not charge room service or anything to our room had to pay on delivery for room service, which was strange. Noisy neighbours banging doors (thin walls) late at night. View was great, breakfast options were great and restaurant staff were lovely. They allowed us to pay half day rate on our checkout day as our flight was late in the evening. Central to Chinatown, 5minute walk to Petaling Market.
Stayed 2 nights in Sep 2024

10/10 Excellent

Mui

Stayed 2 nights in Sep 2024

10/10 Excellent

Peter, Watamu

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 2 weeks at the property and, honestly, we didn't want to leave! The place and its staff are excellent, super friendly and the location is just perfect.
Stayed 13 nights in Sep 2024

10/10 Excellent

Mohammed Sulieman, Willetton

Liked: Cleanliness, staff & service, property conditions & facilities
City view from our room.
Stayed 9 nights in Sep 2024

10/10 Excellent

Jingzhi

Stayed 9 nights in Jul 2024

8/10 Good

Choon Hiang

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Value for money
Stayed 2 nights in Jun 2024

8/10 Good

yiak leng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Susan

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great. Breakfast had excellent choices for everyone, we stayed 4 nights and had different items every day. Location suited us very well, next to main Chinatown area, plenty of restaurants, though mostly chinese of course! Walked to some sights, and Grab very reasonable to get around further. We'd recommend, and definitely stay again.
Stayed 4 nights in Sep 2024

10/10 Excellent

Rui

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are very friendly. The cleaning is also perfect and satisfactory. There was a wide variety of breakfast options and it was fun every day! Thank you!
Stayed 3 nights in Aug 2024

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s walkable to the popular eateries around Chinatown but yet not too busy or crowded area. Very convenient!
Stayed 3 nights in Aug 2024

10/10 Excellent

Jeffrey

Stayed 3 nights in Jul 2024

8/10 Good

Jesmond

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Food
Stayed 2 nights in Jul 2024