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Four Points by Sheraton Kuala Lumpur, Chinatown

4.0 star property

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Photo gallery for Four Points by Sheraton Kuala Lumpur, Chinatown

2 restaurants, breakfast, lunch served; local and international cuisine
Point of interest
Suite, 1 Bedroom, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes
Outdoor pool
2 restaurants, breakfast, lunch served; local and international cuisine

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
NO 2 JALAN BALAI POLIS, Kuala Lumpur, 50000
  • Kuala Lumpur Tower
    ‪4 min drive‬
  • Pavilion Kuala Lumpur
    ‪4 min drive‬
  • Petronas Twin Towers
    ‪4 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 2 Double Beds, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, City View

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | In-room safe, desk, laptop workspace, blackout drapes

Suite, 1 Bedroom, Non Smoking

  • 753 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Tower

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Tower

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Double Beds, Non Smoking

  • 301 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Room, 1 King Bed, Tower

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Tower

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Four Points by Sheraton Kuala Lumpur, Chinatown

4-star hotel in Golden Triangle
2 restaurants, an outdoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, valet parking, and concierge services. Housekeeping is available on request.
Four Points by Sheraton Kuala Lumpur, Chinatown offers 318 air-conditioned accommodations with safes and slippers. Smart televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Four Points by Sheraton Kuala Lumpur, Chinatown features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

5 meeting rooms are available. This business-friendly hotel also offers a garden, concierge services, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Four Points by Sheraton Kuala Lumpur, Chinatown is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Quan's Kitchen - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner.
Lady Yi's Tea House - This café serves light fare only. Open daily.
Jann - Overlooking the pool, this cocktail bar serves dinner and light fare. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (MYR 5 per day)
  • Valet parking on site (MYR 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jann
  • Lady Yi's Tea House
  • Quan's Kitchen

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • In-room crib
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height counter and sink
  • Low-height electrical outlets in bathroom
  • Raised toilet seat
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 20 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Covered self parking fee: MYR 5 per day
  • Valet parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Four Points Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur Chinatown
Four Points by Sheraton Kuala Lumpur, Chinatown Hotel
Four Points by Sheraton Kuala Lumpur, Chinatown Kuala Lumpur

Four Points by Sheraton Kuala Lumpur, Chinatown Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 326 out of 463 reviews
Rating 8 - Good. 125 out of 463 reviews
Rating 6 - Okay. 9 out of 463 reviews
Rating 4 - Poor. 3 out of 463 reviews
Rating 2 - Terrible. 0 out of 463 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dung, McKinney

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean. Conveniently located, close to Chinatown. Buffet breakfast is excellent with many choices. Highly recommended!
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

John

Stayed 2 nights in Jan 2025

10/10 Excellent

Idrissa

Stayed 3 nights in Dec 2024

6/10 Okay

Jane

Traveled with family
Bathroom floor gets really slippery when wet , need to ensure safety especially for older guests
Stayed 3 nights in Dec 2024

10/10 Excellent

Eng Huat

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location, easy access to food and transportation. Pool is OK, breakfast buffet is plentiful and tasty. Nothing negative to post about this establishment.
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Over earnest cleaner
It was adequate for a 4 star hotel . Only issue was an over earnest house keeper who cleaned the rooms at odd times on our stay . We went for breakfast before 10 am and he was cleaning our rooms after we came back . Next day he knocked on door to clean our rooms before we got out .
Stayed 3 nights in Dec 2024

10/10 Excellent

Patrick

Stayed 1 night in Dec 2024

10/10 Excellent

Heikal

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to get around and safe place to stay.
Stayed 1 night in Dec 2024

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Daisy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room with city views, restaurant and bar available, affordable food stalls/shops within walking distance. We'd prefer the reception area to be more convenient and accessible on the ground floor rather than on 7th floor.
Stayed 6 nights in Dec 2024

8/10 Good

gary

Traveled with family
Liked: Cleanliness, staff & service, room comfort
nice,stay
lot to do near hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Wei, North York

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 4 nights in Dec 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing experience here. Highly recommend this hotel. I'll be coming back.
Stayed 4 nights in Nov 2024

10/10 Excellent

kian keong

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was quite happy wif overall experience at the hotel just 1 thing that i dislike is they keep asking what time r we checking out as i alr told them gv me 15mins
Stayed 3 nights in Nov 2024

10/10 Excellent

Kaleigh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After site seeing all day it was a great place to go back to. Super comfortable bed and awesome shower. The location is great to walk Chinatown and easy to get to public transport.
Stayed 3 nights in Nov 2024

8/10 Good

Nicholas, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and nice room
Stayed 4 nights in Nov 2024

8/10 Good

Roger C S K

Stayed 2 nights in Oct 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent and very accommodating. Great hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Heikal

Liked: Cleanliness, staff & service, property conditions & facilities
Within 3 min walk to Petaling Street shopping and good food! Room, lobby, Swimming pool were well maintained and clean.
Stayed 1 night in Nov 2024

8/10 Good

Frederick

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
The breakfast was really good with several options. The hotel was in a great location and well kept. Unfortunately the hotel missed a wake up call and went in my room after asking several staff that I did not want room cleaning.
Stayed 3 nights in Nov 2024

8/10 Good

Cheryle

Liked: Staff & service, amenities, property conditions & facilities
Overall, we enjoyed our stay. Our room was comfortable, lots of storage. A fridge and daily fresh bottles of water were provided. Location was close to Chinatown, food vendors & walkable to Hop-on bus stops. Their breakfast buffet was included in our rate, and we enjoyed seeing the different offerings.
Stayed 3 nights in Nov 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location next to China Town and Pasar Seni MRT and LRT
Stayed 4 nights in Oct 2024