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Four Points By Sheraton Kuala Lumpur, City Centre

4.5 star property

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Photo gallery for Four Points By Sheraton Kuala Lumpur, City Centre

2 restaurants, breakfast, lunch served; local and international cuisine
Deluxe Room, 1 King Bed, Non Smoking (Tower) | 1 bedroom, minibar, in-room safe, desk
Exterior
2 restaurants, breakfast, lunch served; local and international cuisine
Outdoor pool, open 7:00 AM to 7:00 PM, pool umbrellas, sun loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Room service

Explore the area

Map
Corner of Jalan Sultan Ismail, & Jalan Ampang, Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪9 min walk‬
  • Suria KLCC Shopping Centre
    ‪10 min walk‬
  • KLCC Park
    ‪12 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

View all photos for Studio, 1 King Bed, Non Smoking

Studio, 1 King Bed, Non Smoking | 1 bedroom, minibar, in-room safe, desk

Studio, 1 King Bed, Non Smoking

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed, Non Smoking

LCD TV

Premier Suite, 1 King Bed, Non Smoking

  • 883 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Family Suite, 2 Bedrooms, Non Smoking

1 bedroom, minibar, in-room safe, desk

Family Suite, 2 Bedrooms, Non Smoking

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, City View

LCD TV

Executive Suite, 1 King Bed, Non Smoking, City View

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking, Pool View (Pool Access)

Room, 2 Double Beds, Non Smoking, Pool View (Pool Access) | 1 bedroom, minibar, in-room safe, desk

Room, 2 Double Beds, Non Smoking, Pool View (Pool Access)

9.0 out of 10
Wonderful
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Executive Suite, 2 Double Beds, Non Smoking, City View

LCD TV

Executive Suite, 2 Double Beds, Non Smoking, City View

  • 624 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Non Smoking (Tower)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Double Beds, Non Smoking (Tower)

9.6 out of 10
Exceptional
(4 reviews)
  • 323 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Tower)

Deluxe Room, 1 King Bed, Non Smoking (Tower) | 1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Tower)

10.0 out of 10
Exceptional
(1 review)
  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite, 2 Double Beds, Non Smoking

LCD TV

Premier Suite, 2 Double Beds, Non Smoking

  • 883 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Tower)

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Non Smoking (Tower)

  • 323 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Pool Access, Pool View

1 bedroom, minibar, in-room safe, desk

Room, 1 King Bed, Pool Access, Pool View

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, City View

1 bedroom, minibar, in-room safe, desk

Suite, 2 Bedrooms, City View

  • 646 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Four Points By Sheraton Kuala Lumpur, City Centre

4.5-star Kuala Lumpur hotel, connected to the convention center in Golden Triangle
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Four Points By Sheraton Kuala Lumpur, City Centre offers 513 air-conditioned accommodations with minibars and safes. Accommodations offer separate sitting areas. A pillow menu is available. LCD televisions come with digital channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara. The spa is open daily.
In addition to a full-service spa, Four Points By Sheraton Kuala Lumpur, City Centre features a waterslide and an outdoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 28148 square feet (2615 square meters) include a conference center. This luxury hotel also offers a children's pool, a 24-hour fitness center, and spa services. Onsite parking is available (surcharge), along with a car charging station.

Four Points By Sheraton Kuala Lumpur, City Centre has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
The Mesh - This restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Sichuan Kitchen - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Secured, covered self parking on site (MYR 10 per day)
  • Secured valet parking on site (MYR 70 per day)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 98 for adults and MYR 49 for children
  • 2 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Sichuan Kitchen
  • The Mesh

Things to do

  • 24-hour gym
  • Children's pool
  • Free children's club
  • Full-service spa
  • Outdoor pool
  • Playground
  • Rock climbing
  • Waterslide

Family friendly

  • Children's pool
  • Free children's club
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 27 meeting rooms
  • Conference center (28,148 square feet of space)

Outdoors

  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Grab bar near toilet
  • Hardwood flooring in room
  • Lever door handles
  • Magnifying mirror
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local artist showcase
  • No plastic soft drink bottles
  • Reception hall
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from April 14 2025 to May 31 2025 (dates subject to change):
  • Spa/Beauty services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 49 for children
  • Covered self parking fee: MYR 10 per day
  • Secured valet parking fee: MYR 70 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Four Points By Sheraton Kuala Lumpur City Centre
Four Points By Sheraton Kuala Lumpur, City Centre Hotel
Four Points By Sheraton Kuala Lumpur, City Centre Kuala Lumpur

Four Points By Sheraton Kuala Lumpur, City Centre Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 105 out of 151 reviews
Rating 8 - Good. 32 out of 151 reviews
Rating 6 - Okay. 9 out of 151 reviews
Rating 4 - Poor. 2 out of 151 reviews
Rating 2 - Terrible. 3 out of 151 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mirela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Book it!

Lovely hotel with helpful staff, spacious rooms, delicious breakfast steps away from the Petrona Towers
Views from my room
Views from my room
Stayed 1 night in Mar 2025

10/10 Excellent

Manjot

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the hotel!! Highly recommended
Stayed 5 nights in Feb 2025

8/10 Good

Mark

Liked: Cleanliness
Nice hotel. Unfortunately it was tarnished by a poor functioning shower that they were usable to fix, despite repeayed requests to do so. Hotel food was great.
Stayed 3 nights in Feb 2025

10/10 Excellent

Daeun

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Noorrisham

Stayed 2 nights in Feb 2025

8/10 Good

Carine K. L.

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Michelle

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love their pool & playground facilities for family fun. All the staff are very welcoming with tip top service. The only downside is the smell of the rooms walkway (level 4) wasn't so pleasant.
Stayed 1 night in Jan 2025

10/10 Excellent

Yeomon Emily

Stayed 4 nights in Dec 2024

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and always willing to please. Central location and easy transport access.
Stayed 3 nights in Jan 2025

10/10 Excellent

Pratik

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here. Our kids had a blast. Staff were so friendly, kind and courteous. Hotel has definitely been designed for families.
Stayed 2 nights in Jan 2025

10/10 Excellent

Perdita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay here! Although the reception was crowded and busy upon our arrival, the room was clean and the view was amazing! It was also very centrally located - walking distance from the twin towers etc. I highly recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Jen

Stayed 2 nights in Jan 2025

8/10 Good

Desmond

Stayed 5 nights in Jan 2025

10/10 Excellent

Sukhvinder

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
respectable staff, easy check in, great room service. Clean rooms. unfortunately pillows look fluffy but flatten and not supportive, other than that I would definitely recommend staying here
Stayed 2 nights in Jan 2025

10/10 Excellent

Walieed

Traveled with partner
Liked: Amenities
Definitely I’ll be back thank you guys
Stayed 5 nights in Jan 2025

10/10 Excellent

Qian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Liliana

Stayed 7 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

10/10 Excellent

Nazneen

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 8 nights in Dec 2024

4/10 Poor

Alvin

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort

Budget friendly but I will not stay here again

Good location but doesn’t live up to standard
Stayed 3 nights in Dec 2024

10/10 Excellent

Mohammed, birrong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent five night stay with family. Enjoyed every bit of it. Will definitely go back.
Stayed 5 nights in Dec 2024

10/10 Excellent

Brandon, selangor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfort to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Uzma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!

Amazing experience with great facilities for families.
Stayed 2 nights in Dec 2024

10/10 Excellent

jasmine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lunch buffet was Excellant.

Stayed 2 nights in Dec 2024

10/10 Excellent

Charlotte

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel.

Stunning hotel. From the moment we walked through the doors we were welcomed by attentive, friendly staff. The rooms were amazing, the pool area was fantastic to cool down and for the children to have some down time. Food and drinks were all very reasonably priced and high quality and delicious. It was in a fantastic location.
Stayed 3 nights in Oct 2024