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Grand Hyatt Kuala Lumpur

5.0 star property

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Photo gallery for Grand Hyatt Kuala Lumpur

Lobby
Exterior
Outdoor pool, open 8:00 AM to 8:00 PM, free cabanas, sun loungers
Exterior
Grand Suite (Tower View) | City view

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included

Explore the area

Map
12 Jalan Pinang, Kuala Lumpur, 50450
  • Pavilion Kuala Lumpur
    ‪8 min walk‬
  • Petronas Twin Towers
    ‪8 min walk‬
  • Kuala Lumpur Tower
    ‪19 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

View all photos for Grand, Executive Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Executive Suite

  • City view
  • 1636 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite (Diplomat)

Suite (Diplomat) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (Diplomat)

  • 2605 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Club Twin Room (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room (Tower View)

  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Tower View)

View from room

Club Room, 1 King Bed (Tower View)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand, Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Deluxe Room, 1 King Bed

  • City view
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite (Tower View)

Grand Suite (Tower View) | Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Suite (Tower View)

  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Grand Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Twin Room

  • City view
  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand Room, 1 King Bed

  • City view
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Twin Room

Hypo-allergenic bedding, minibar, in-room safe, desk

Club Twin Room

  • City view
  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand, Suite

Hypo-allergenic bedding, minibar, in-room safe, desk

Grand, Suite

  • City view
  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Tower View)

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed (Tower View)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 1 King Bed

View from room

Club Room, 1 King Bed

  • City view
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Tower View)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Twin Beds (Tower View)

  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Garden View

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Garden View

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room (BARBIE® )

Room (BARBIE® ) | Hypo-allergenic bedding, minibar, in-room safe, desk

Room (BARBIE® )

  • City view
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (BARBIE® )

Suite (BARBIE® ) | Hypo-allergenic bedding, minibar, in-room safe, desk

Suite (BARBIE® )

  • City view
  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Grand Hyatt Kuala Lumpur

5-star Kuala Lumpur hotel, connected to a shopping center in Kuala Lumpur City Centre
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Grand Hyatt Kuala Lumpur offers 411 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Grand Hyatt Kuala Lumpur features an outdoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, 13 meeting rooms, and limo/town car service. Event facilities measuring 45370 square feet (4215 square meters) include conference space. This luxury hotel also offers a children's pool, a 24-hour fitness center, and multilingual staff. Complimentary self parking is available on site.

Grand Hyatt Kuala Lumpur has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (MYR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MYR 115 for adults and MYR 58 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JP teres
  • Poolhouse
  • THIRTY8

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 45,370 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 115 for adults and MYR 58 for children
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel
Kuala Lumpur Grand Hyatt
Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Grand Hyatt Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 774 out of 1001 reviews
Rating 8 - Good. 159 out of 1001 reviews
Rating 6 - Okay. 44 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyed the stay!
Great place to stay in the heart of KL and just 5 mins from the Petronas Towers attractions!!
Stayed 3 nights in Dec 2024

10/10 Excellent

Millard

Stayed 2 nights in Nov 2024

10/10 Excellent

Aaron

Stayed 6 nights in Dec 2024

10/10 Excellent

Ahmed

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, free inhouse parking, walkable to KLCC and the twin towers, also walkable to Bukit Bintang street. Staff are friendly and breakfast is nice.
Stayed 4 nights in Dec 2024

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, Great View, Great Rooms. My only small complaint was not being able to get in for breakfast on the 38th floor restaurant - and we didn't have time to wait. The concierge was very unhelpful but we found the restaurant on the grand floor (JP Teres) and the breakfast and service was excellent. It doesn't have the view but it was better than the 38th. We'll stay again
Stayed 2 nights in Dec 2024

10/10 Excellent

Thirashan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Maurice, Warrensburg

Stayed 4 nights in Dec 2024

10/10 Excellent

Sven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience! Everything was perfect !
Stayed 3 nights in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location
Great location. If booking a Tower view then try and request a higher floor as they will have even better views. You can get to the Towers without ever really having to go outside which helps when it's bad weather.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Alexander

Stayed 1 night in Nov 2024

10/10 Excellent

Dong Young, Wilmette

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and cooperative staffs
Stayed 5 nights in Dec 2024

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Light switches were confusing. Room was smaller than anticipated
Stayed 7 nights in Dec 2024

6/10 Okay

Arjit

Stayed 2 nights in Nov 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend! Wonderful place to stay.
Stayed 4 nights in Dec 2024

10/10 Excellent

Yu Yu

Traveled with family
Liked: Amenities, property conditions & facilities
No regrets choosing Grand Hyatt!
Stayed 1 night in Nov 2024

10/10 Excellent

Caesar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all the property is wonderful and highly recommended
Stayed 2 nights in Nov 2024

10/10 Excellent

JOSHUA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recomend a tower view I had a city view and it wasnt great. Staff are atentive and eager to help. Central location and a great place to stay. Pool, gym and Spa look great. I havr seen more modern hotels however it is all on a greay condition
Stayed 2 nights in Nov 2024

10/10 Excellent

Quoc An

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Jasen

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view of the twin towers and dining experience
Stayed 2 nights in Aug 2024

10/10 Excellent

Chunwah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 3 nights in Oct 2024

10/10 Excellent

Selim

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Che

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tower view rooms, pool and breakfast are some of the best around
Stayed 1 night in Oct 2024

10/10 Excellent

Raktim

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience . Everyone in the hotel was very professional. They allowed early check in after long overnight flight. We will stay again if we are coming back to KL.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 3 nights in Aug 2024