Grand Hyatt Kuala Lumpur

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Grand Hyatt Kuala Lumpur

Lobby
Exterior
Outdoor pool, open 8:00 AM to 8:00 PM, free cabanas, sun loungers
Hypo-allergenic bedding, minibar, in-room safe, desk
Point of interest

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Pool
  • Bar
  • Parking included
  • Spa
  • Room service
  • Air conditioning

Explore the area

Map
12 Jalan Pinang, Kuala Lumpur, 50450
  • Kuala Lumpur Convention Centre
    2 min walk
  • Aquaria KLCC
    3 min walk
  • Suria KLCC Shopping Centre
    5 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    47 min drive

Room options

Grand, Executive Suite

  • 1636 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (Diplomat)

  • 2605 sq ft
  • Sleeps 4
  • 1 King Bed

Club Twin Room (Tower View)

  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed (Tower View)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

Grand, Deluxe Room, 1 King Bed

  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Suite (Tower View)

  • 1130 sq ft
  • Sleeps 4
  • 1 King Bed

Grand Twin Room

  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Grand Room, 1 King Bed

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Twin Room

  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Grand, Suite

  • 1130 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Tower View)

  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Tower View)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds (Tower View)

  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Garden View

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

Room (BARBIE® )

  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (BARBIE® )

  • 1130 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Grand Hyatt Kuala Lumpur

5-star Kuala Lumpur hotel, connected to a shopping center in Kuala Lumpur City Centre
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Grand Hyatt Kuala Lumpur offers 411 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Grand Hyatt Kuala Lumpur features an outdoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, 13 meeting rooms, and limo/town car service. Event facilities measuring 45370 square feet (4215 square meters) include conference space. This luxury hotel also offers a children's pool, a 24-hour fitness center, and multilingual staff. Complimentary self parking is available on site.

Grand Hyatt Kuala Lumpur has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (MYR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MYR 115 for adults and MYR 58 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JP teres
  • Poolhouse
  • THIRTY8

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 45,370 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 115 for adults and MYR 58 for children
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel
Kuala Lumpur Grand Hyatt
Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Grand Hyatt Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 827 out of 1070 reviews" "
Rating 8 - Good. 168 out of 1070 reviews" "
Rating 6 - Okay. 47 out of 1070 reviews" "
Rating 4 - Poor. 16 out of 1070 reviews" "
Rating 2 - Terrible. 12 out of 1070 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and location
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and comfortable
Rooms are spacious and comfortable. Pool, sauna amazing. Spa is old and needs renovation. Steam room not great. Breakfast great and food good
Stayed 5 nights in Aug 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

6/10 Okay

Mustafa, Oakland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s ok area
Stayed 4 nights in Aug 2024

8/10 Good

Poh Kheng

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are friendly and helpful.
Stayed 4 nights in Aug 2024

10/10 Excellent

Keng Hock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

HERMANN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Insu

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the room view and breakfast! As well as overall experience was good. I would like to thank all the staffs at Grand Hyatt
Stayed 1 night in Aug 2024

10/10 Excellent

WING CHI

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024

10/10 Excellent

gary

Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first view straight out of the lobby is the Petronas Tower and that sets the mood for your stay. The breakfast spread is fantastic and it’s organic. The speed and quality of service is top notch. Rooms are spacious and very well designed. Would definitely return to stay here.
Stayed 3 nights in Jul 2024

10/10 Excellent

Humza

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern rooms and easy check in, right next to KLCC Pavilion.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Good times
Stayed 3 nights in Jul 2024

10/10 Excellent

Zaldy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 4 nights stay. The location is perfect since Bukit Bintang is a short 10 minutes walk. The breakfast bufett was opulent and the staff was super friendly and helpful. Nadim at the front desk was very accommodating and and very nice.
Stayed 4 nights in Jul 2024

10/10 Excellent

Josie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Perfect Kuala Lumpur location
Staff are amazing. Breakfast incredible.
Stayed 2 nights in Jul 2024

10/10 Excellent

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Sayivasantharaj

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well appointed and good location. Staff are great and service is excellent. Would highly recommend. Only downside is even though I am Hyatt member they won’t give me points because I booked via Expedia. No other complaints.
Stayed 5 nights in Jul 2024

8/10 Good

Justin

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
need improvement on service with such price
Like: - Hotel breakfast seems more organic compared with other surrounding 5 stars hotels - The breakfast area staffs are very friendly and helpful - Room service is fast and friendly Dislike: - Limited of parking space - Late luggage delivery, have to wait for about 30mins - No greeting from lobby just because I wear short pant and T-shirt, but greet when I dressed properly - Terrible house keeping service, asked for room touch-up but at the end no action being taken
Stayed 2 nights in Jul 2024

10/10 Excellent

Emilie

Liked: Cleanliness, staff & service, property conditions & facilities
So good
Stayed 2 nights in Jun 2024

8/10 Good

Yuet Mui

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mun Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jun 2024

10/10 Excellent

Hannelore

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location convenient and great staff promptly to help and assist
Stayed 2 nights in May 2024