Grand Hyatt Kuala Lumpur

5.0 star property

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Photo gallery for Grand Hyatt Kuala Lumpur

3 restaurants, breakfast, lunch, dinner served; Malaysian cuisine
Grand Suite (Tower View) | City view
Exterior
Outdoor pool, open 8:00 AM to 8:00 PM, free cabanas, sun loungers
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Parking available
  • Spa
$204
includes taxes & fees
Sep 19 - Sep 20

Explore the area

View in a map
12 Jalan Pinang, Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪7 min walk‬
  • Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Kuala Lumpur Tower
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪51 min drive‬

Room options

Grand, Executive Suite

  • 1636 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

Suite (Diplomat)

  • 2605 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Club Twin Room (Tower View)

8.8 out of 10
Excellent
(3 reviews)
  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed (Tower View)

  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

Grand, Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(11 reviews)
  • 700 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Grand Suite (Tower View)

  • 1130 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Grand Twin Room

9.0 out of 10
Wonderful
(18 reviews)
  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Grand Room, 1 King Bed

9.6 out of 10
Exceptional
(20 reviews)
  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Twin Room

  • 506 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Grand, Suite

  • 1130 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed (Tower View)

9.6 out of 10
Exceptional
(5 reviews)
  • 700 sq ft
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed (Tower View)

10.0 out of 10
Exceptional
(10 reviews)
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed

7.4 out of 10
Good
(3 reviews)
  • 506 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds (Tower View)

9.0 out of 10
Wonderful
(9 reviews)
  • 506 sq ft
  • Sleeps 3
  • 2 Twin Beds

Room, 1 King Bed, Garden View

10.0 out of 10
Exceptional
(12 reviews)
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

Room (BARBIE® )

  • 506 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Suite (BARBIE® )

  • 1130 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

1 King Bed Deluxe

  • Sleeps 2

2 Twin Beds With Tower View With Club Access

  • Sleeps 2

Grand Executive Suite

  • Sleeps 2

2 Twin Beds With Tower View

  • Sleeps 2

1 King Bed With Tower View

  • Sleeps 2

Grand Twin Towers View Suite

  • Sleeps 3

2 Twin Beds

  • Sleeps 2

1 King Bed With Tower View Deluxe

  • Sleeps 3

1 King Bed With Club Access

  • Sleeps 3

2 Twin Beds With Club Access

  • Sleeps 2

Grand Suite

  • Sleeps 3

1 King Bed With Garden View

  • Sleeps 2

1 King Bed With Tower View With Club Access

  • Sleeps 3

Diplomat Suite

  • Sleeps 3

1 King Bed

  • Sleeps 2

Similar properties

About this property

Grand Hyatt Kuala Lumpur

5-star Kuala Lumpur hotel, connected to a shopping center in Kuala Lumpur City Centre
This hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
Grand Hyatt Kuala Lumpur offers 411 air-conditioned accommodations with minibars and laptop-compatible safes. Accommodations offer separate sitting areas. A pillow menu is available. 42-inch LED televisions come with satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The onsite spa has 11 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and detox wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Grand Hyatt Kuala Lumpur features an outdoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 5-star property consist of a business center, 13 meeting rooms, and limo/town car service. Event facilities measuring 45370 square feet (4215 square meters) include conference space. This luxury hotel also offers a children's pool, a 24-hour fitness center, and multilingual staff. Complimentary self parking is available on site.

Grand Hyatt Kuala Lumpur has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
JP teres - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
THIRTY8 - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Poolhouse - Overlooking the pool, this restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Valet parking on site (MYR 25 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; MYR 115 for adults and MYR 58 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JP teres
  • Poolhouse
  • THIRTY8

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 13 meeting rooms
  • 45,370 square feet of conference space
  • Business center
  • Computer station

Outdoors

  • Free pool cabanas
  • Pool loungers

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • Massage
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 39 floors
  • Ballroom
  • Banquet hall
  • Built in 2012
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 115 for adults and MYR 58 for children
  • Valet parking fee: MYR 25 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 15 years old are only allowed in the fitness facility with adult supervision
Guests under 18 years old are not allowed in the spa

Property is also known as

Grand Hyatt Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel
Kuala Lumpur Grand Hyatt
Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Hotel
Grand Hyatt Kuala Lumpur Kuala Lumpur
Grand Hyatt Kuala Lumpur Hotel Kuala Lumpur

Grand Hyatt Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 775 out of 1014 reviews
Rating 8 - Good. 166 out of 1014 reviews
Rating 6 - Okay. 45 out of 1014 reviews
Rating 4 - Poor. 18 out of 1014 reviews
Rating 2 - Terrible. 10 out of 1014 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service
Stayed 4 nights in May 2025

8/10 Good

Carl

Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Traveled with family
Friendly staffs and very polite
Stayed 2 nights in May 2025

10/10 Excellent

Hoan

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in May 2025

10/10 Excellent

Kazuhiro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 3 nights in May 2025

10/10 Excellent

Larry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The quality and training of staff was #1. Location and view and cleanliness were excellent. The breakfast buffet is the best I have seen in my 40 years of travel.
Stayed 1 night in May 2025

10/10 Excellent

Joseph Michael

Stayed 2 nights in May 2025

8/10 Good

Derek Yong Sian

Stayed 2 nights in May 2025

8/10 Good

SUEZAKI

Stayed 1 night in Apr 2025

10/10 Excellent

Saleena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Apr 2025

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Apr 2025

10/10 Excellent

Laifang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Hyatt Kuala Lumpur is a hotel we repeated stays at every time we are in that area. It has a wonderful view of the Twin Towers and is conveniently located to excellent shopping, food, and entertainment options! We also enjoy their widespread breakfast buffet! We will visit soon!
Stayed 2 nights in Dec 2024

10/10 Excellent

Steffanie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff is very helpful, getting to and from the room/ lobby is bit inconvenient especially during peak hours when the elevators take a long time. The room was gorgeous and the staff was wonderful
Stayed 5 nights in Apr 2025

10/10 Excellent

Andrew

Liked: Cleanliness
Love this hotel will keep coming back it’s amazing
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really enjoyed our stay at Grand Hyatt KL - staff were always so welcoming and made us feel right at home. Location was a massive bonus as everything in KLCC is walking distance. Also really enjoyed the gym and spa facilities, was never too overcrowded. Breakfast options were great.
Stayed 6 nights in Apr 2025

6/10 Okay

LIXIN

Liked: Cleanliness
Stayed 5 nights in Apr 2025

10/10 Excellent

HEE JEONG, Santa Monica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waking up to the view of the Petronas Twin Towers, surrounded by forests of skyscrapers and at night, seeing the KLCC fountain show and reflections of the Petronas Towers on the Four Seasons hotel. That was my defining feature of this hotel. The city of Kuala Lumpur, sadly is not a very walkable city, at least not in the area around KLCC. The roads are winding, sometimes missing, confusing always. The hotel to other parts of KL is hard to get to without the power of Grab, probably the easiest and cheapest way to get around (Unless you have the Chinese president visit KL during your visit and you have road closures, but I digress.) This hotel however, has a route that gets you inside the Suria Mall without having to endure the humidity of Kuala Lumpur. The lobby is on the 39th floor of the building. Interesting experience, and you can see the iconic Twin Towers, but it does make it longer for you to go into your room, as you have to take the elevator twice. But the room is quite nice from my experience, facilities are good as well, with a nice gym. The room was kept well-maintained for the duration of my stay. The area felt safe at all times of the day, and there were many staff at the ground floor to help you get your stuff out from your Grab/transport from your airport, and if you want to order food, the ground floor seems to be the place where the drivers drop it off so you can leisurely come pick up the food. Excellent experience overall, would stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Muhammad Mustakeem, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival, the check-in process was smooth and efficient. My room was spotless and beautifully decorated. The hotel's location was perfect for exploring the city. The bad things about the hotel you can hear people talking, walking on corridor when you're in the room.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are great, extremely helpful, basically lead us through our way, like checking in/out, using facilities like the swimming pool, helping us to locate our tour car/van, calling a cab.....The pool is big and clean...., really nice hotel.
Stayed 6 nights in Apr 2025

10/10 Excellent

Wai Yee Eve

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Breakfast is great.
Stayed 3 nights in Apr 2025

4/10 Poor

Vachan Vishnu

Stayed 2 nights in Mar 2025

10/10 Excellent

Dhiren, RICHMOND HILL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property at a reasonable price. Would go back anytime I am in the city.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay!! Beautiful hotel, space was great. Breakfast buffet was so good!! Loads of vegetarian options. Mind blown
Stayed 2 nights in Apr 2025

10/10 Excellent

Yan Teik Dominic

Stayed 2 nights in Mar 2025