This smoke-free hotel features a restaurant, a business center, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, a front-desk safe, ATM/banking services, and a ballroom are onsite.
Grand Pacific Hotel PWTC offers 111 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions are featured in guestrooms.
Bathrooms include showers, bidets, hair dryers, and toothbrushes and toothpaste. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers room service (during limited hours), a front-desk safe, and an ATM. Onsite self parking is complimentary.
Grand Pacific Hotel PWTC is a smoke-free property.
Grand Pacific Hotel PWTC has a restaurant on site.
Room service (during limited hours) is available.
Languages
English, Malay
Property amenities
Internet
Available in all rooms: Internet access
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Free self parking on site
Food and drink
A restaurant
Conveniences
24-hour front desk
ATM
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Business services
Business center
Meeting rooms
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator (36 inch wide door)
Wheelchair accessible (may have limitations)
More
5 floors
Ballroom
Banquet hall
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bidet
Hair dryer
Private bathroom
Shower
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch LCD TV
Food and drink
Coffee/tea maker
Electric kettle
Free bottled water
Limited room service
More
Air conditioning
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 6 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 40.0 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Rollaway bed fee: MYR 40.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Property is also known as
Grand Pacific Hotel Kuala Lumpur
Grand Pacific Kuala Lumpur
Pacific Hotel Kuala Lumpur
Grand Pacific Hotel
Grand Pacific Hotel PWTC Hotel
Grand Pacific Hotel PWTC Kuala Lumpur
Grand Pacific Hotel PWTC Hotel Kuala Lumpur
Grand Pacific Hotel PWTC Reviews
Reviews
5.8
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 9 out of 76 reviews" "
10 - Excellent
9
Rating 8 - Good. 11 out of 76 reviews" "
8 - Good
11
Rating 6 - Okay. 28 out of 76 reviews" "
6 - Okay
28
Rating 4 - Poor. 19 out of 76 reviews" "
4 - Poor
19
Rating 2 - Terrible. 9 out of 76 reviews" "
2 - Terrible
9
5.8/10
Cleanliness
6.0/10
Staff & service
6.2/10
Amenities
5.4/10
Property conditions & facilities
Reviews
2/10 Terrible
lawrence
Jul 17, 2023
lawrence
Stayed 1 night in Jul 2023
6/10 Okay
Mohd Nor Hizam
Business traveler
Jul 25, 2020
Liked: Staff & service
Mohd Nor Hizam
Stayed 1 night in Jul 2020
4/10 Poor
Verified traveler
Traveled with family
Feb 13, 2020
Liked: Amenities
Disliked: Property conditions & facilities
Overall we didn't like the place. What shown in pucture is 360 degree oposite. We will never ever stay thwre again.
toilet after flush one time, it takes more than 10 minutes to refill the water flush again. found hairs on the bed, requested to switch other room they always said NO.
Verified traveler
Stayed 3 nights in Jan 2020
6/10 Okay
ZHEN, JOHOR BHARU
Traveled with family and small children, Traveled with group, Business traveler, Traveled with family
Jan 12, 2020
Disliked: Staff & service, amenities
STAFF NOT FRIENDLY, said
not found my book even i already book this hotel with 10 room using difrent app...take time 40 minit to find my book..
then the staff said i must wait for check in becouse not arrange yet to check in. when i ask how manay long , she said not conform yet.. finally i wait until 5.00 o clock to check in my room.. do you think deserve pay with high price and i get this service??
FOR STARTERS LET ME SUGGEST THAT THE HOTEL CONSIDER RENAMING THE PROPERTY TO GRAND-MA HOTEL INSTEAD OF GRAND PACIFIC.
WE CAME IN AT ABOUT 7PM. CARPARK WAS BADLY LIT AND ROOFS WERE LEAKING, CHECK IN WAS OK. THE ROOM WAS JUST A TOTAL MESS. IT WAS AS IF I ENTERED A ROOM FROM THE 1980'S BUT NOT IN A GOOD WAY. IT WAS A HORRIBLE!!
THEY DID NOT HAVE COMFORTERS, JUST NORMAL LINEN AS BLANKETS AND IT WAS SUPER COLD IN THE NIGHT. THE CARPET WAS DUSTY, IT HAD COBWEBS. I WOKE UP WITH MY SINUS INFECTED NEXT MORNING BECAUSE OF THE DUST. THE PILLOWS WERE PAPER THIN. THE BATHROOM WAS DIRTY, THERE WAS MOLD ON THE SINK, THE TOILET BOWL HAD STAINS AND MOLDS, THE TOILET SEAT WAS DIRTY.
Breakfast is good. Staff didn't allow to fill water bottle and security guard was too much rude. Toilet seat was broken and very uncomfortable to use. Even there is not enough toilet roll in toilet. Shower head also broken and not able to use it. They didn't change even dust bin during our stay. They didn't come to do room service like changing linen and bed sheet. In other hand, one of the security gurad and receptionist helped us well.
Centralised Air-Con unable to lower or adjust highier,Receptionist Malay Girl on night shift unfriendly,requested for extra pillow & Blanket she replied "Dah Habis".Shower in Bathroom not in proper condition water from shower spray very bad.Tv channel limited,lights in the room very dim not bright at all,