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Holiday Inn Express Kuala Lumpur City Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Kuala Lumpur City Centre by IHG

Exterior
Down comforters, in-room safe, desk, blackout drapes
Restaurant
Restaurant
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping

Explore the area

Map
84 Jalan Raja Chulan, Kuala Lumpur, 50200
  • Pavilion Kuala Lumpur
    ‪8 min walk‬
  • KLCC Park
    ‪15 min walk‬
  • Petronas Twin Towers
    ‪16 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room

Down comforters, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Down comforters, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Room amenity

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

Holiday Inn Express Kuala Lumpur City Centre by IHG

3.5-star Kuala Lumpur hotel, connected to a shopping center in Golden Triangle
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Express Kuala Lumpur City Centre by IHG offers 383 air-conditioned accommodations with iPod docking stations and safes. Beds feature down comforters. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 8648 square feet (803 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Holiday Inn Express Kuala Lumpur City Centre by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Holiday Inn Express Kuala Lumpur City Centre by IHG has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Farsi, Malay, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 8,648 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MYR 280 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Kuala Lumpur Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Holiday Inn Express Hotel
Holiday Inn Express
Express Kuala Lumpur City
Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre by IHG Hotel
Holiday Inn Express Kuala Lumpur City Centre an IHG Hotel
Holiday Inn Express Kuala Lumpur City Centre by IHG Kuala Lumpur

Holiday Inn Express Kuala Lumpur City Centre by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 392 out of 1001 reviews
Rating 8 - Good. 399 out of 1001 reviews
Rating 6 - Okay. 142 out of 1001 reviews
Rating 4 - Poor. 42 out of 1001 reviews
Rating 2 - Terrible. 26 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Manikandan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to visit around there
Stayed 2 nights in Jan 2025

8/10 Good

Ricky

Stayed 4 nights in Jan 2025

10/10 Excellent

Diana

Stayed 20 nights in Dec 2024

10/10 Excellent

Almaroz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 9 nights in Jan 2025

10/10 Excellent

Almaroz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accessible to Train/ metro. Close to the Mall. Restaurant was delicious- so many choices. Staff is friendly and helpful.
Stayed 8 nights in Jan 2025

10/10 Excellent

Xavier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional, friendly, housekeeper was magic. Never saw them, our room was always cleaned perfectly and lighning fast. Bed and pillows were comfortable, a/c worked perfectly, shower had great water pressure and hot water, Dove shampoo and bathsoaps were great and a very nice touch. Excellent having cold fridge in the room and 2 waters daily was great. Hotel location was great right in central kl and walking to almost all. Hotel overall needs a little tlc and updating. Breakfast was nice. Had a lot of different foods but geared towards asians and hindu. Not western. Hotel stay was a good experience and will be a definite repeat.
Stayed 4 nights in Jan 2025

10/10 Excellent

Arlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located walking distance to Pavilion Kuala Lumpur and KL Tower
Stayed 7 nights in Jan 2025

10/10 Excellent

Joshua

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
Stayed 1 night in Jan 2025

10/10 Excellent

AYGOZEL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location and friendly atmosphere
Stayed 1 night in Jan 2025

10/10 Excellent

Lee B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lee B

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Overall the hotel is very comfortable and service was great staff was absolute perfect. However, the room was a little small but, comfortable. The breakfast was good just about everything was there to eat. The hotel is centralized inbthe city closed to the mall that has great choices of store's and foods.
Stayed 1 night in Jan 2025

8/10 Good

Craig

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

8/10 Good

Keeoon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and walkable to the downtown attractions in KL. Good buffet breakfast and friendly and professional staff.
Stayed 21 nights in Dec 2024

8/10 Good

Devi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful and tolerant helpful officers
Stayed 4 nights in Dec 2024

8/10 Good

Lin

Traveled with family
Liked: Staff & service

Family trip

Don like the sofa bed it is not so comfortable, toilet is so small and squeeze. Other than that every thing ok .
Stayed 5 nights in Dec 2024

10/10 Excellent

ZAKIYYA

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well worth the value for money. Walking distance to pavilion. Only slightly noisy but was over new years. Room was not overly small
Stayed 2 nights in Dec 2024

6/10 Okay

Prawez

Traveled with partner
Liked: Cleanliness
Accommodation was ok, but the rooms need to be re-painted, walls were very dirty and it makes the place look cheap, we called the duty manager to inspect but she said that’s how it is…she was very ignorant not the right type for this industry…sorry to say but all other staff were very helpful
Stayed 5 nights in Dec 2024

6/10 Okay

Anoop

Traveled with partner
Liked: Cleanliness
Overall, a good experience. The property is located in the city center and is at a convenient location. Petronas tower is 5-10 mins away. The standard room is very small (expectations based on the room rate), but I had read it before and was prepared. The room has all basic amenities. The breakfast buffet is good with lot of options, but can get very crowded. Two water bottles are provided and extra ones cost you 1 MYR each. The lady who helped us check in / check out was very nice and even provided me a trolley to the room for check out when requested (I was expecting a service boy to do that). But didn't see any friendly smiles while interacting with other staff. I was planning to take the taxi booking service in the hotel, but min rate is 50 MYR one way and 100 MYR per hour for waiting (if you opt for taking the same cab back), which is too much for nearby places where we can go with MYR 10 in Grab. There are couple of eating places nearby as well.
Stayed 1 night in Dec 2024

2/10 Terrible

steven

Stayed 4 nights in Dec 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kirei Eleison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My father & I had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to everything. Regards.
Stayed 2 nights in Dec 2024

8/10 Good

Pervez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a stopover - the room was smallish but clean and comfortable. Will definitely stay again if I have the chance.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2024

6/10 Okay

Anocha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Partiben

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room cleanliness was good. Unfortunately no iron in the room, Guest have to find it at level 2 and breakfast quality needs improvement.
Stayed 1 night in Dec 2024