Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

Exterior
Down comforters, in-room safe, desk, blackout drapes
Free daily buffet breakfast
Interior
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included

Explore the area

Map
84 Jalan Raja Chulan, Kuala Lumpur, 50200
  • Changkat Bukit Bintang
    7 min walk
  • Nick's Restaurant & Bar
    1 min walk
  • Raja Chulan Station
    3 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Standard Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, Multiple Beds

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

Standard Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

3.5-star Kuala Lumpur hotel, connected to a shopping center in Golden Triangle
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel offers 383 air-conditioned accommodations with iPod docking stations and safes. Beds feature down comforters. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 8648 square feet (803 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Farsi, Malay, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 8,648 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MYR 280 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Kuala Lumpur Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Holiday Inn Express Hotel
Holiday Inn Express
Express Kuala Lumpur City
Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel Hotel

Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 382 out of 1000 reviews" "
Rating 8 - Good. 407 out of 1000 reviews" "
Rating 6 - Okay. 142 out of 1000 reviews" "
Rating 4 - Poor. 43 out of 1000 reviews" "
Rating 2 - Terrible. 26 out of 1000 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Reza, West Linn

Stayed 4 nights in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, amenities
Disliked: Staff & service
Stayed 2 nights in Sep 2024

4/10 Poor

Winky

Stayed 1 night in Sep 2024

10/10 Excellent

Armghan, Merrylands

Traveled with family
Liked: Cleanliness, amenities
Close to Mall. Breakfast was good.
Stayed 4 nights in Sep 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Bikesh

Stayed 2 nights in Aug 2024

10/10 Excellent

Veronica

Stayed 4 nights in Aug 2024

10/10 Excellent

Romi

Stayed 1 night in Aug 2024

10/10 Excellent

Mohammed Rafiq

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Easily use if facilities.
Stayed 3 nights in Aug 2024

8/10 Good

Dhanela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
**Hotel Review: Holiday Inn Express Kuala Lumpur** My stay at the Holiday Inn Express in Kuala Lumpur was quite pleasant overall. As expected from an express hotel, it operates with a self-serve model, so guests should be prepared to handle some services on their own. This aspect didn't bother me, as it allowed for a more streamlined experience. The hotel’s location is good for tourists. Situated centrally, it's right across from Pavilion Mall, making it convenient for shopping and accessing various sites around the city. This made exploring Kuala Lumpur much easier and more enjoyable. We did encounter an issue when trying to amend our booking dates. However, the hotel management and reservation teamwas responsive and after a bit of back and forth, they managed to resolve the issue satisfactorily. Their customer service was commendable in that regard. A nice touch was the complimentary breakfast provided for all guests. It was a bonus to start the day with a decent meal before heading out to explore. One downside I noticed was the lack of soundproofing between rooms. The walls felt quite thin, and we could hear our neighbors quite clearly. This made it a bit challenging to have more private discussions without being mindful of the noise. Overall, the Holiday Inn Express offers an affordable stay in a central location, making it a solid choice for a very short visit to Kuala Lumpur. I would recommend it if you’re looking for convenience and budget-friendly accommodation.
Stayed 5 nights in Aug 2024

2/10 Terrible

Son

Stayed 2 nights in Jul 2024

10/10 Excellent

Delaney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is well situated for shopping and dining for daytime and bar hopping at night. The property is well kept, the staff is friendly and helpful.
Stayed 7 nights in Aug 2024

8/10 Good

MISAKI

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
値段がお手頃なのに立地がよく便利でした。一度、Wi-Fiが繋がらないトラブルもありましたが、迅速に対応していただけました。
Stayed 2 nights in Aug 2024

10/10 Excellent

Satomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, good breakfast selections
Stayed 1 night in Aug 2024

8/10 Good

Clive Mayatchow

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although this hotel is old it was comfortable for our need.. The staff at the reception was friendly and always prepared to help you a special thank you to Natasha and Amirul..
Stayed 8 nights in Aug 2024

10/10 Excellent

Sandi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very safe and convenient since it's near the Monorail station.
Stayed 3 nights in Aug 2024

10/10 Excellent

Abdul Ghani

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

jishan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Christopher

Liked: Cleanliness, staff & service
Quality, but rooms are a little small, great place for sleeping.
Stayed 1 night in Aug 2024

10/10 Excellent

Lysiane

Stayed 1 night in Aug 2024

2/10 Terrible

Mithila

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
NOT recommended
I am a frequent traveller and never stayed in a hotel like this before. I paid almost 1200MYR for 2 nights for a room only with queen size bed and small toilet. Room was air tight and I slept only for short hours. Breakfast was not good and some food was almost spolied. Toilet was smelly and the shower was lousy. I had to complain to the front desk and later it was fixed, however my overall stay is vert bad and I do not recommend this hotel. Disappointed weekend with absolutely unworthy hotel experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

John

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in KL
Great hotel in central KL. Excellent breakfast Staff were very helpful and friendly Near all the major tourist attractions Good restaurants and shops nearby
Stayed 4 nights in Jul 2024

10/10 Excellent

Carter, Henderson

Liked: Amenities
Beautiful hotel within walking distance of Metro rail and mini sites of the city breakfast which is acceptable nothing extremely fancy, but filling was first assigned to a very small room when I arrived very late at night. The next day I was able to upgrade to a more spacious room without any problems, staff is very helpful and very courteous, I will stay here again on my next trip to Kuala Lumpur
Stayed 7 nights in Jul 2024

10/10 Excellent

0511

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in Jul 2024

8/10 Good

ENG KIONG

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024