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Holiday Inn Express Kuala Lumpur City Centre by IHG

3.5 star property

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Photo gallery for Holiday Inn Express Kuala Lumpur City Centre by IHG

Exterior
Interior
Down comforters, in-room safe, desk, blackout drapes
Free daily buffet breakfast
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
84 Jalan Raja Chulan, Kuala Lumpur, 50200
  • Pavilion Kuala Lumpur
    ‪8 min walk‬
  • KLCC Park
    ‪15 min walk‬
  • Petronas Twin Towers
    ‪16 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪54 min drive‬

Room options

View all photos for Standard Room

Down comforters, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Room amenity

Standard Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, Multiple Beds

Down comforters, in-room safe, desk, blackout drapes

Standard Room, Multiple Beds

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Room amenity

Standard Room, 1 Queen Bed with Sofa bed

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

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About this property

Holiday Inn Express Kuala Lumpur City Centre by IHG

3.5-star Kuala Lumpur hotel, connected to a shopping center in Golden Triangle
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, a 24-hour business center, and coffee/tea in a common area.
Holiday Inn Express Kuala Lumpur City Centre by IHG offers 383 air-conditioned accommodations with iPod docking stations and safes. Beds feature down comforters. A pillow menu is available. 40-inch LED televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and 2 meeting rooms. Event facilities measuring 8648 square feet (803 square meters) include conference space. This business-friendly hotel also offers a 24-hour fitness center, a vending machine, and multilingual staff. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Holiday Inn Express Kuala Lumpur City Centre by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:30 AM.
Holiday Inn Express Kuala Lumpur City Centre by IHG has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Farsi, Malay, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Golf
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 8,648 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Elevator (59 inch wide door)
  • Front entrance ramp
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 20 floors
  • Banquet hall
  • Built in 1989
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MYR 280 per vehicle (roundtrip)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Kuala Lumpur Holiday Inn Express Kuala Lumpur City Centre Hotel
Hotel Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre Kuala Lumpur
Holiday Inn Express Hotel
Holiday Inn Express
Express Kuala Lumpur City
Holiday Inn Express Kuala Lumpur City Centre
Holiday Inn Express Kuala Lumpur City Centre by IHG Hotel
Holiday Inn Express Kuala Lumpur City Centre an IHG Hotel
Holiday Inn Express Kuala Lumpur City Centre by IHG Kuala Lumpur

Holiday Inn Express Kuala Lumpur City Centre by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 435 out of 1131 reviews
Rating 8 - Good. 467 out of 1131 reviews
Rating 6 - Okay. 155 out of 1131 reviews
Rating 4 - Poor. 46 out of 1131 reviews
Rating 2 - Terrible. 28 out of 1131 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

steven

Stayed 4 nights in Dec 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Kirei Eleison

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
My father & I had a very pleasant stay. The staff was really helpful and courteous. The location of the hotel is great and close to everything. Regards.
Stayed 2 nights in Dec 2024

8/10 Good

Pervez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for a stopover - the room was smallish but clean and comfortable. Will definitely stay again if I have the chance.
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 2 nights in Nov 2024

6/10 Okay

Anocha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

6/10 Okay

Partiben

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room cleanliness was good. Unfortunately no iron in the room, Guest have to find it at level 2 and breakfast quality needs improvement.
Stayed 1 night in Dec 2024

8/10 Good

Wee Peng

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for a short trip
Stayed 3 nights in Nov 2024

2/10 Terrible

Abbas

Stayed 2 nights in Nov 2024

8/10 Good

Mudashiru

Stayed 6 nights in Oct 2024

8/10 Good

Claudius

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
located in downtown KulaLampoor, convenient for everythig.The breakfast was good, dining room was clean and the food had variety. I liked the Late coffee & I had 3 cups everyday. We could order the dinner menu and they prepared it soon. The service desk was very helpful, our room phone was inoperative, but the service desk person came up to our room and woke us up in time for the taxi. I recommend anyone to stay at this Holiday Inn. Keep up the good work guys.
Stayed 6 nights in Nov 2024

8/10 Good

Hong Kok

Liked: Cleanliness, staff & service
Convenient location. Good breakfast provided. TV programs very limited.
Stayed 2 nights in Nov 2024

6/10 Okay

Sok Leng

Liked: Staff & service, property conditions & facilities
Traffic is so bad
Stayed 6 nights in Nov 2024

10/10 Excellent

Yiming

Liked: Cleanliness, amenities
very nice room
Stayed 2 nights in Nov 2024

6/10 Okay

Peetambardas

Business traveler
Ok my short was ok for business
Stayed 2 nights in Nov 2024

10/10 Excellent

Yuet Sin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A happy stay in this hotel for 8 nights.
Stayed 8 nights in Nov 2024

6/10 Okay

Sima

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was everything cooled
Stayed 1 night in Nov 2024

8/10 Good

Charanjit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Louis

Business traveler
Disliked: Amenities, property conditions & facilities
I did not like the room bathroom nor the front desk handling of my check in nor check out I would not recommend this hotel to any of my friends, it was an cheap looking place but it should have been with the way the place is managed, compared to many other Holiday Inn Express we.ve stayed in this one should only hold a 1 or 2 star rating.
Stayed 1 night in Nov 2024

6/10 Okay

Thikshan, New York

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Holiday Inn Express Kuala Lumpur City Centre offers a decent stay, with a great location being its strongest point, as it's right in the heart of KL and near major attractions. The rooms are clean and functional, meeting basic needs, though they’re more on the simple side. One area for improvement is communication with the staff, particularly around checkout extension requests. There have been times when the response wasn’t as clear or timely as expected, which can be frustrating, especially if you’re on a tight schedule. Overall, it’s a solid choice if location is your main priority. However, if you’re looking for something with a higher level of service, this hotel might land closer to a 2-3-star experience.
Stayed 5 nights in Nov 2024

10/10 Excellent

douglas

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Walkable to a lot and convenient to public transport
Stayed 3 nights in Nov 2024

10/10 Excellent

peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything, all walkible,
Stayed 4 nights in Nov 2024

8/10 Good

Marina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location / good breakfast option / decent size room _ only downside is noise as the windows are not double glazed 😕 For an affordable and convenient location this hotel is great!!
Stayed 3 nights in Nov 2024