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Hote123

3.0 star property

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Photo gallery for Hote123

Terrace/patio
Property entrance
Dining
Interior entrance
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Kitchen

Explore the area

Map
No 23, Jalan Sungei Besi, Pudu, Kuala Lumpur, 57100
  • Berjaya Times Square
    ‪17 min walk‬
  • Pavilion Kuala Lumpur
    ‪3 min drive‬
  • Petronas Twin Towers
    ‪4 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

View all photos for Family Room, 2 Queen Beds

Family Room, 2 Queen Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Family Room, 2 Queen Beds

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Room, 1 Queen Bed

  • 150 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed

  • 165 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Triple Room

Premium Triple Room | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Triple Room

  • Sleeps 2
  • 1 King Bed and 1 Twin Bed

View all photos for Penthouse Deluxe

Penthouse Deluxe | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Penthouse Deluxe

  • 250 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Hote123

3-star hotel in Pudu
This hotel features a snack bar/deli, a coffee shop/cafe, and self parking. WiFi in public areas is free. Additionally, coffee/tea in a common area, 24-hour room service, and a business center are onsite.
Hote123 offers 47 air-conditioned accommodations with safes and complimentary bottled water. 41-inch flat-screen televisions come with premium satellite channels. Guests can make use of the shared/communal kitchen. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The hotel offers a coffee shop/cafe and a snack bar/deli. Public areas are equipped with complimentary wireless Internet access. A business center is on site at this 3-star property. For a surcharge, the property provides an area shuttle within 1.30 km and a shuttle from the hotel to the airport (available on request). This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Hote123 has designated areas for smoking.

24-hour room service is available.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Airport drop-off shuttle (surcharge) during limited hours on request
  • Area shuttle (surcharge) up to 1.3 km
  • Train station drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Uncovered self parking on site (MYR 20 per stay)
  • Limited onsite parking

Food and drink

  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Dining table
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Elevator
  • Tile flooring in room
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 41-inch flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Refrigerator on request
  • Shared kitchen access

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM
Early check-in subject to availability
An early check-in fee will be charged
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 100 per vehicle
  • Uncovered self parking fee: MYR 20 per stay
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hote123 Hotel Kuala Lumpur
Hote123 Hotel
Hote123 Kuala Lumpur
Hote123
Hote123 Hotel
Hote123 Kuala Lumpur
Hote123 Hotel Kuala Lumpur

Hote123 Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 8 out of 64 reviews
Rating 8 - Good. 30 out of 64 reviews
Rating 6 - Okay. 17 out of 64 reviews
Rating 4 - Poor. 4 out of 64 reviews
Rating 2 - Terrible. 5 out of 64 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Thein Tin

Stayed 1 night in Jan 2025

2/10 Terrible

Thein Tin

Disliked: Cleanliness, staff & service, property conditions & facilities
Absolutely terrible. Very noisy and dirty. TV, Air-con and WiFi didn’t work. Worst customer service. Stayed for 2 weeks but they never once come and clean the room. Definitely do not recommend
Stayed 16 nights in Jan 2025

8/10 Good

THAWNG

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We come back to stay here 3 days 2 nights for the second time last time was in 2017. It was easily done for the changes from the prebooked room via online to a bigger room with additional reasonable fares. Room was clean, shower and toilet also clean. No smoking odour/smell. Willing to come back this hotel next time. Only the door key card was not responsive enough when inserted it in the card holder to turn on room lights although it was reset by the counter staff. But later on, with a bit of patience, it could work. Aircon remote control was flat, but the battery was changed by staff instantly. Overall, we are happy with staying 2 night 3 days at this Hote123. Please continue improve in service.
Stayed 2 nights in Jul 2024

8/10 Good

James Michel

Liked: Property conditions & facilities
Good
Stayed 4 nights in May 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Good

The room was clean, but first night had ants on the floor and bed, maybe because the previous poeple ate the the room. i asked the staff the day after and it get fixed. Also have nights club around and you can hear the sound a little. Dring the night (2am) i could smeel food from neighbors. The bed is very comfortable. The staffis very kind, Planed to walk 700 meters from the Pudu station.
Stayed 2 nights in Feb 2024

2/10 Terrible

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My red line is bugs. I found cockroaches in my room after leaving and coming back soon after check in. This is also directly across from KTV a massive karaoke club chain that sounds like a hostess club from internet descriptions. So maybe not "family friendly" after dark. I didnt stay long enough to find out. The front desk is behind metal bars, which tells me they've had security concerns. The elevator had a smell that wasn't good. They did have a nice koi pond in front and the staff was friendly. There are food stalls out front and a nice cafe on the hotel property. I am not likely to go back.
Stayed 1 night in Dec 2023

8/10 Good

LEE

Business traveler
Liked: Cleanliness, staff & service

Value for money

Stayed 2 nights in Nov 2019

8/10 Good

LEE

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
no extra room access card but air con good, good.location
Stayed 2 nights in May 2019

2/10 Terrible

Verified traveler

Stayed 1 night in Apr 2019

8/10 Good

Tham

Liked: Cleanliness, staff & service, room comfort

Should improve in servicing.

Not so nice like last time as sometime room got change as checking in late.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and beautiful room
Stayed 1 night in Mar 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort

Overall great value for money

Overall good hotel with friendly staff. 2 things they can improve one... The bedsheets need to be cleaner and water in shower needs to be warmer.
Stayed 2 nights in Dec 2018

8/10 Good

Fara, Cyberjaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worth for the price
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2018

8/10 Good

Bryan, KUL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Within walking distance to LRT

Close by to food stalls & convenience stores. For those sensitive to “noise”, there is an “open-air” entertainment/karaoke joint just across the road (150m) that plays at night (till midnight).
Stayed 1 night in Oct 2018

8/10 Good

Qyaa, JB

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Tan, Hotel123 at Jalan Sungei Besi

Liked: Staff & service
Breakfast has no eggs. Eggs are inexpensive and should be added to the memu.
Stayed 1 night in Sep 2018

8/10 Good

Alfred

Liked: Cleanliness, staff & service
Stayed 1 night in May 2018

8/10 Good

Tham

Liked: Cleanliness, staff & service

Too narrow for a family.

The room is so narrow with no table or chair and only with 2 power socket.

8/10 Good

Jeff, Hawaii

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My home in Malaysia

The thing I liked most was the staff. They made me feel right at home the whole stay there. They were professional, warm , and kind. I stayed there for a week and it felt like home. Very convenient location too. I look forward to seeing my hotel123 family again.
Stayed 4 nights in Mar 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good good

Good hotel with nice employees. The room is very comfortable and does what it’s supposed to do. The breakfast is okay and nothing to complain about. Awesome WiFi speed. 0verall very good.
Stayed 6 nights in Dec 2017

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Good room, Great WiFi. Good air condition. Good breakfast but can be little crazy in the morning with all people. Great stay, we even booked 6 more night after staying here.
Stayed 7 nights in Nov 2017

6/10 Okay

Tham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No Happy with this Stay

I was late check in and the room i have book have been given to other's and was given another smaller room which with the same cost.
Stayed 2 nights in Nov 2017