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Hotel Grand Continental Kuala Lumpur

3.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Grand Continental Kuala Lumpur

Front of property - evening/night
Premium Quadruple Room | Minibar, in-room safe, desk, laptop workspace
Exterior
Outdoor pool
Premium Triple Room | Minibar, in-room safe, desk, laptop workspace

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • 24/7 front desk
  • Gym
  • Room service
  • Laundry

Explore the area

Map
Jalan Belia, Jalan Raja Laut, Kuala Lumpur, 50350
  • SOGO
    ‪9 min walk‬
  • World Trade Centre Kuala Lumpur
    ‪13 min walk‬
  • Sunway Putra Mall
    ‪15 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪48 min drive‬

Room options

Bridal Suite

  • Sleeps 2
  • 1 King Bed

View all photos for KLCC Suite

KLCC Suite | Minibar, in-room safe, desk, laptop workspace

KLCC Suite

  • Sleeps 3
  • 1 Double Bed

View all photos for Premium Triple Room

Premium Triple Room | Minibar, in-room safe, desk, laptop workspace

Premium Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Quadruple Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for City Suite

City Suite | Minibar, in-room safe, desk, laptop workspace

City Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

Premium Twin Room | Minibar, in-room safe, desk, laptop workspace

Premium Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Quadruple Room

Premium Quadruple Room | Minibar, in-room safe, desk, laptop workspace

Premium Quadruple Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Double Room

Premium Double Room | Minibar, in-room safe, desk, laptop workspace

Premium Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room

Minibar, in-room safe, desk, laptop workspace

Deluxe Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Similar properties

Reception

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Restaurant
Air conditioning
Gym
4.0 out of 5, Very Good, (678)
The price is $31
per night
$39 total
includes taxes & fees
Feb 17 - Feb 18
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About this property

Hotel Grand Continental Kuala Lumpur

3.5-star hotel in Chow Kit
This hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include 2 coffee shops/cafes, 24-hour room service, and a business center.
Hotel Grand Continental Kuala Lumpur offers 309 air-conditioned accommodations with minibars and safes. This Kuala Lumpur hotel provides complimentary wireless Internet access.

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Hotel Grand Continental Kuala Lumpur provides an outdoor pool and a fitness center. Dining is available at the hotel's restaurant and guests can grab coffee at one of the 2 coffee shops/cafes. Business amenities at this 3.5-star property consist of a business center, a meeting room, and limo/town car service.

Wireless Internet access is complimentary. Event facilities measuring 8159 square feet (758 square meters) include conference space. This business-friendly hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Grand Continental Kuala Lumpur has designated areas for smoking.

Marble Arch Coffee House - This restaurant specializes in international cuisine.
Side Walk Cafe - Onsite café.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (MYR 20 per day)
  • Limited onsite parking

Food and drink

  • 2 coffee shops/cafes
  • A restaurant

Restaurants on site

  • Marble Arch Coffee House
  • Side Walk Cafe

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 8,159 square feet of conference space
  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 27 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 70.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MYR 20 per day
  • Rollaway bed fee: MYR 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Grand Continental
Grand Continental Kuala Lumpur
Hotel Grand Continental
Hotel Grand Continental Kuala Lumpur
Kuala Lumpur Grand Continental Hotel
Grand Continental Hotel
Grand Continental Hotel

Hotel Grand Continental Kuala Lumpur Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 24 out of 126 reviews" "
Rating 8 - Good. 49 out of 126 reviews" "
Rating 6 - Okay. 27 out of 126 reviews" "
Rating 4 - Poor. 17 out of 126 reviews" "
Rating 2 - Terrible. 9 out of 126 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

10/10 Excellent

Martha

Stayed 1 night in Dec 2023

4/10 Poor

William

Traveled with partner
Disliked: Cleanliness, staff & service
Bad location, food cold, leaking toilet
Stayed 3 nights in Sep 2023

6/10 Okay

Verified traveler

Stayed 4 nights in Sep 2023

10/10 Excellent

Govindan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good and safe
Stayed 2 nights in Jun 2023

10/10 Excellent

Khaveenraj

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
awesome
Amazing hotel. Hotel might be old but the room was comfortable and awesome.. the buffet breakfast is awesome.. loving it
Stayed 1 night in Jan 2020

10/10 Excellent

MOHD SAIFUDIN

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Stayed 1 night in Nov 2019

10/10 Excellent

Fatin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

4/10 Poor

AZAM

Business traveler, Traveled with family
Liked: Cleanliness
Disliked: Amenities
No hot water in the bathroom. Dining room & breakfast are very poor compared to hotel star rating.
Stayed 1 night in Apr 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Stayed 1 night in Dec 2018

4/10 Poor

Mohamed Ikbar

Disliked: Cleanliness, staff & service, property conditions & facilities
Not So Grand Continental Hotel.
I am a frequent visitor to the hotel. The standard of service is dropping drastically. Before this stay last month when we stayed in the same hotel, my son's room was not done at all even reminding the housekeeping. Not enough towels and toiletries in the toilet. Always have to call the room service to top up. During my recent stay this month, once upon checking in , I found that my safe deposit box in the he room was not working. Even after reporting to the housekeeping nothing was done for next four days. I had to keep my valuables in relation room. Again the same problems of not enough time of towels, toiletries and coffee tea making items. We stayed for 3 nights and 4 days. One of relative need to validate his card access everyday. Otherwise he can't enter in to his room. During my next trip I will reconsider the and might not book the same hotel. Furthermore I will not recommend this hotel to my friends and relatives. The buffet breakfast is below average and the variety of food getting lesser.
Stayed 3 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in renovation stage. Looks like we got the room which renovated. + Room has good space + Nice swimming pool + Has bathup + Breakfast so so + Free parking - access from parking building to the hotel not nice
Stayed 4 nights in Dec 2018

10/10 Excellent

Fiedah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bear to shops and malls
Stayed 2 nights in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and comfortable family-friendly Good and comfortable family-friendly Good and comfortable family-friendly Good and comfortable family-friendly
Stayed 3 nights in Nov 2018

2/10 Terrible

Disappointed, Asian

Liked: Cleanliness
Disliked: Staff & service
The hotel staff checked me out when I was not in the hotel. There was a mistake in booking. I was supposed to stay for another day. They packed my luggage and did not pack all my belongings in my luggage. 2 out of 5 missing items reported missing by me were eventually returned to me, but 3 of my items remained lost. They reported that I checked out but I did not. Otherwise, how could the key-card still be with me? Be careful with your items. When you were mistaken to have checked out, your belongings would be packed by the staff when you were not in the room. It's an opportunity time for your belongings to go missing because culprits are under the impression that when you return to the hotel to collect your luggage, you probably have no time to open your luggage and check all your items because you will be rushing off to the airport. I had a very stressful stay and the hotel staff's attitude was not right. My 3 items are still missing. They said that they can't find it.
Stayed 1 night in Nov 2018

8/10 Good

Patrick

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Nov 2018

8/10 Good

topex, jb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel is under renovation...karpet, toilet, room all new...worth wit d price
Stayed 1 night in Sep 2018

4/10 Poor

Gladys

Disliked: Property conditions & facilities
Needs improvement
Pros: Room was huge and looked clean enough. Area surrounding the hotel appeared to be safe. Cons: Had difficulties getting the keycard to work at the lifts. Other guests had this problem too based on conversations with those we shared the lifts with. Room was very dated. It looked like we were transported to the 70s. Limited number of power outlets in the room. Wifi signal in the room was so weak we decided not to use it. TV had only 6 or so channels, none of which was in English. There was no mat for the bathroom floor so the floor outside the shower area would also get wet. Breakfast was 80% Indian cuisine - need more variety to cater to other guests. Dining room could use a bit more cleaning. It also looked cramped with the way the tables were arranged (maybe they wanted the area to fit more tables). Location is about 10 minutes' walk away from the nearest MRT station.
Stayed 1 night in May 2018

10/10 Excellent

ayu, malaysia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Near to sogo and other shopping places and can avoid traffic jem
Stayed 1 night in Apr 2018

6/10 Okay

Sahel, Australia

Liked: Cleanliness, staff & service
Great staff
I stayed there for two nights and at my departure time I asked staff too book me a taxi,they tried for an hour and half then we realised there was a marathon in the town and all the roads to the hotel is blocked. Staff helped me to find my way to the airport by public transport.
Stayed 2 nights in Apr 2018

8/10 Good

MAIMUNAH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Aircond in the room not function well. Lift from basement parking not conecting to the level my room.must use lift from lobby area.maybe lift under construction.
Stayed 1 night in Nov 2017

8/10 Good

Lee, UK

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Overall
Nice location safe and good for a walk around Georgetown bay. But dated in the rooms and was not at all clean.
Stayed 2 nights in Nov 2017

4/10 Poor

Halle

Disliked: Property conditions & facilities
Dissatisfied
Gloss pic online but quite dissapointing. Over priced for nothing. 1. The ceiling of the room was in poor condition 2. The bathroom towels are worn out. It needs to throw out asap. 3. Front staff that checked us in deceived us 4. Telephone in room not working 5. Tiny room 6. Internet connection was very poor 7. Horrible breakfast only Indian food Booked 4 night, had to check out after one night to find a better place. Overall the mgt needs to setup and run the hotel very well.
Stayed 4 nights in Sep 2017

4/10 Poor

Yeen Kee

Give this hotel
I went for Malaysia F1 and decide to stay in KL. The location is quite difficult to find if you do not have a GPS. The name of the Hotel is reversed against the GPS convention which I have to figure why GPS cannot find the hotel. Hotel did not follow the email for booking and I have to wait for half an hour for them to find and arrange my room. Free Buffet Breakfast but not good enough for a 'Hotel standard'. The good parts are the hotel environment and room is clean and quiet.
Stayed 1 night in Sep 2017