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Hotel Grand Mutiara

3.0 star property

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Photo gallery for Hotel Grand Mutiara

Interior detail
Fridge, coffee/tea maker
Business center
Superior Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets
Lobby lounge

Reviews

5.2 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Parking available
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
110, Jalan Raja Laut, Kuala Lumpur, Kuala Lumpur, 50350
  • Petronas Twin Towers
    ‪3 min drive‬
  • Suria KLCC Shopping Centre
    ‪4 min drive‬
  • KLCC Park
    ‪4 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Room options

View all photos for Superior Room

Superior Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Superior Room

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Twin Room

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Deluxe Room

  • 236 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Triple Room

  • 269 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Single Room

Single Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

Single Room

  • 204 sq ft
  • Sleeps 1
  • 1 Twin Bed

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  • Parking included
  • Free WiFi
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  • Air conditioning
3.1 out of 5, (30)
The price is $19
per night
$23 total
includes taxes & fees
May 3 - May 4
Safari Hotel

About this property

Hotel Grand Mutiara

3-star hotel in Chow Kit
Along with a restaurant, this hotel has a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Other amenities include self parking, a refrigerator in a common area, and concierge services.
Hotel Grand Mutiara offers 44 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Accommodations offer separate sitting areas. 42-inch LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant and a snack bar/deli. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Kuala Lumpur hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Grand Mutiara has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Hotel Grand Mutiara has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, English, Farsi, Hindi, Indonesian, Malay, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (MYR 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 7 for adults and MYR 5 for children
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
10 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 7 for adults and MYR 5 for children
  • Airport shuttle fee: MYR 160 per vehicle (one way)
  • Self parking fee: MYR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Grand Mutiara Kuala Lumpur
Grand Mutiara Kuala Lumpur
Grand Mutiara
Hotel Grand Mutiara Hotel
Hotel Grand Mutiara Kuala Lumpur
Hotel Grand Mutiara Hotel Kuala Lumpur

Hotel Grand Mutiara Reviews

Reviews

5.2
Rating 10 - Excellent. 4 out of 47 reviews
Rating 8 - Good. 9 out of 47 reviews
Rating 6 - Okay. 12 out of 47 reviews
Rating 4 - Poor. 8 out of 47 reviews
Rating 2 - Terrible. 14 out of 47 reviews

5.0/10

Cleanliness

6.2/10

Staff & service

5.6/10

Amenities

4.8/10

Property conditions & facilities

2.0/10

Eco-friendliness

Reviews

2/10 Terrible

Paiboon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse Hotel Ever

There were cockroaches, broken hotel window with a board up over the broken window leaving a crack to that the warm air would come in. No working television, no towels, no toilet paper, no coffee like they advertise. THEY STOLE 30 dollars in Malaysian money for what they said was a travelers tax that they said all hotels do, but I have stayed in Malaysia before and never had that happen to me before. The room was dirty, the bathroom was dirty. There was a missing drawer in the cabinet. I do not recommend this hotel.
Stayed 3 nights in Aug 2024

2/10 Terrible

Daniel

Stayed 2 nights in Apr 2023

2/10 Terrible

miles

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

6/10 Okay

Verified traveler

Stayed 2 nights in Feb 2020

4/10 Poor

David

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is so dirty and old please just shut down your business
Stayed 1 night in Dec 2019

6/10 Okay

Jan

Traveled with group
Disliked: Cleanliness
It was okay staff were friendly, but as soon as we got to our room a cockroach ran across the floor, and we had to ask them to clean the bathroom because it looked used.. and in the morning we were woken up by loud noises of workers fixing or cleaning something?? Very frustrating.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Near to the place we want to go.
Stayed 2 nights in Aug 2019

4/10 Poor

Verified traveler

Stayed 1 night in Jul 2019

2/10 Terrible

THIVAGARAN, Patong, Phuket

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worse Stayed I Had

Terrible
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff. Good amenities. Easy access to transportation. Good neighbourhood and surroundings. Shops and eateries everywhere. Will definitely stay here again. Pleasant experience.
Stayed 14 nights in Mar 2019

8/10 Good

MUSTAFA TURKER

Liked: Cleanliness, staff & service, room comfort

Comfortable soft bed and cold water

The cheapest price for a comfortable bed. The location is close to the free blue and red line public bus service that is why I always stay in Chow Kit. The hotel looks old but clean and cheap. Pros: Free hot/cold water, location is close to bukit Bingtang, free public bus, good staff, the most comfortable bed. Cons: TV and AC not working, I am very happy even though the tv/ac didnt work,all I needed was the cold water and the free bus. The cheap price and soft bed is the best thing! Thank you for giving me the room with a window.
Stayed 7 nights in Mar 2019

6/10 Okay

Mark

Liked: Staff & service, room comfort

Basic rooms

The service was good but the condition of the hotel wasn’t great
Stayed 5 nights in Dec 2018

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities
air conditioner in my room didnot work and room was without window
Stayed 4 nights in Feb 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities
I never check-in AT ALL,as a permanent resident(PR),he is asking me to pay an additional Rm10 which is meant for a tourist. I walked out angrily,they can have my ONE NIGHT PAID ,but never that i will RECOMMEND the place.
Stayed 1 night in Feb 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

good job for the price, not worth it

it was so amazing that i can sleep with cockroach beside me, and the wifi is so fast that it wont even load for about 30mins, the the neighborhood was so cleen that i think no one is cleaning it for a while now.
Stayed 2 nights in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did not stay there because of the broken windows and smoke smell in the room and cockroaches in the bathroom and bedroom!
Stayed 3 nights in Jan 2019

8/10 Good

Chonalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location near kl sentral
Stayed 3 nights in Dec 2018

2/10 Terrible

Verified traveler

Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
One of 3 booked rooms has poor lighting Only 1 plug for electricity available per room
Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Room not so clean n so dusty but wear slippers OK n cupboard about to break off .
Stayed 1 night in Dec 2018

2/10 Terrible

Geraldine

Disliked: Cleanliness, property conditions & facilities, room comfort
All facilities very old and no maintenance. Also got mosquitos cleaning wise also very bad.
Stayed 1 night in Dec 2018

10/10 Excellent

patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Places for Travelers

We had a good Vacation, The place is very nice and caring hotel attendants.
Stayed 28 nights in Nov 2018

6/10 Okay

Kit, hongkong

Disliked: Property conditions & facilities
No facilities at all. No airport pick-up service although memtioned. No hair dryer. I stayed 5 nights but no cleaning, so no bottled water refill unless I asked for. 2 cockoches are found. Bedding is dirty with makes. Very noisy even at mid night with vehicles' passing by. Price is cheap but basic condition should be a must!
Stayed 5 nights in Dec 2018

10/10 Excellent

Anika, Philippines

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to Sogo Shopping Mall
Stayed 4 nights in Nov 2018

4/10 Poor

Khian hin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Room review

The air conditioning was not cold, the bedsheets has stains, there was no toilet paper. The service response was fast to deliver the toilet paper and to replace the bed sheet. Later, found out that the control knob of the air cond was not pointing at the correct function, max cold was actually fan. There are gaps between the air cond and the wall, so there's mosquitoes bite and small cockroach was noticed on the floor.
Stayed 1 night in Nov 2018