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Hotel Maya Kuala Lumpur City Center

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Maya Kuala Lumpur City Center

Indoor pool, sun loungers
Reception
Food and drink
Exterior
Premium bedding, memory foam beds, in-room safe, desk

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
138, Jalan Ampang, Kuala Lumpur, 50450
  • Petrosains Science Discovery Centre
    6 min walk
  • Petronas Twin Towers
    6 min walk
  • Suria KLCC Shopping Centre
    8 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    47 min drive

Room options

View all photos for Grand Premier Room

City view

Grand Premier Room

  • 721 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, memory foam beds, in-room safe, desk

Deluxe Room

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Heritage Room

Heritage Room | Premium bedding, memory foam beds, in-room safe, desk

Heritage Room

  • 366 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Premier Room

Extra beds

Premier Room

  • 484 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Hotel Kuala Lumpur

Pool
Kids pool
Parking included
Restaurant
4.4 out of 5, Excellent, (1008)
The price is $64
per night
$77 total
includes taxes & fees
Jan 12 - Jan 13
DoubleTree by Hilton Hotel Kuala Lumpur

About this property

Hotel Maya Kuala Lumpur City Center

5-star hotel in Golden Triangle
This hotel features 2 restaurants, an indoor pool, and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a steam room, and a 24-hour business center are onsite. Change of towels is available on request.
Hotel Maya Kuala Lumpur City Center offers 284 air-conditioned accommodations with safes and complimentary bottled water. Memory foam beds feature premium bedding. Cable television is provided. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a steam room, and a fitness center.

Children under 12 years old are not allowed in the swimming pool without adult supervision. Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Hotel Maya Kuala Lumpur City Center provides a steam room and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a 24-hour business center and 6 meeting rooms. This luxury hotel also offers multilingual staff, tour/ticket assistance, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking is available on site. A total renovation of this property was completed in March 2020.

Hotel Maya Kuala Lumpur City Center has designated areas for smoking.

Local cuisine breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Maya Brasserie - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
La Bodega - This bistro specializes in local and international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 for adults and MYR 29 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining

Restaurants on site

  • La Bodega
  • Maya Brasserie

Things to do

  • Gym
  • Indoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Free crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 6 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in hallways
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 2005
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately MYR 58 for adults and MYR 29 for children
  • Airport shuttle fee: MYR 191.00 per vehicle (one-way, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Long-term renters welcome

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool with adult supervision

Property is also known as

Hotel Maya Kuala Lumpur
Kuala Lumpur Hotel Maya
Kuala Lumpur Maya Hotel
Maya Hotel Kuala Lumpur
Maya Kuala Lumpur
Maya Kuala Lumpur Hotel
Hotel Maya Kuala Lumpur
Maya Kuala Lumpur City Center
Hotel Maya Kuala Lumpur City Center Hotel
Hotel Maya Kuala Lumpur City Center Kuala Lumpur
Hotel Maya Kuala Lumpur City Center Hotel Kuala Lumpur

Hotel Maya Kuala Lumpur City Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 324 out of 1001 reviews" "
Rating 8 - Good. 352 out of 1001 reviews" "
Rating 6 - Okay. 182 out of 1001 reviews" "
Rating 4 - Poor. 80 out of 1001 reviews" "
Rating 2 - Terrible. 63 out of 1001 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Suneerat, Manchester

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I used to like breakfast but this time it seemed less choices.
Stayed 1 night in Jul 2024

10/10 Excellent

Gurbir Singh

Staff is friendly can improve in breakfast , staff don’t know how to make English tea
Stayed 1 night in Sep 2024

10/10 Excellent

John, London

Stayed 1 night in Aug 2024

6/10 Okay

Cheok KwanJackson

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Osama

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

ANABEL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Xavier

Traveled with family
👍
well located and good facilities
Stayed 4 nights in Aug 2024

8/10 Good

SEE

Business traveler
Liked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Yuki

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was no people in the valet car park.
Stayed 1 night in Jul 2024

6/10 Okay

Rameem

Traveled with family and small children, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The condition of the rooms wasn't too great. The flush in toilet doesn't work, the curtains are falling off, the mattress was basically stained brown. There's a school attached to this hotel which wasn't pleasant. We would see kids congregating at the front and some stay in the hotel. You can hear them running around and making noise. Fire alarm went off at 2.30am once and it was a false alarm but they hadn't told anyone that it was a false alarm unless you called reception. We didn't risk it so a few of us walked down the emergency stairs. Once we got to the bottom, the emergency door was shut. We pressed the buzzer for the door to be released but this didn't work. We called reception no answer. Majority of the guests just stood outside their rooms in limbo not knowing what to do. So poor and unprofessional. Amongst all this the school kids were joking around running up and down the halls like it was all a joke.
Stayed 12 nights in Jun 2024

10/10 Excellent

Mohd Nabil

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Alexander, Woodlands

Business traveler
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
hotel is very tired. Limited facilities, rooms have bad windows and are noisy. The Wi-Fi is appalling and the mobile signal is poor. the room key cards are temperamental, I had to twice get the room key recoded. The lifts are VERY Slow, which makes getting a key reset a real saga.
Stayed 5 nights in Jun 2024

8/10 Good

Hans

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

6/10 Okay

CHARINA

Traveled with family and small children
Liked: Cleanliness
Hotel facilities need to be updated to attain 3 star or More .
Stayed 1 night in Jun 2024

10/10 Excellent

Tanera

Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Amber

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Masnor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay at Maya
The room is clean and the bed are comfortable. This is our repeated stay here. Friendly check-in staff. It’s very close to Petronas twin towers, Suria KLCC and lots of eateries within walking distance. Free parking at the basement and the room rate is reasonable.
Stayed 1 night in May 2024

2/10 Terrible

Umar

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff broke down communication
Stayed 2 nights in May 2024

8/10 Good

MUWAFFAQ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

SEE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view n walking distances to food area
Stayed 2 nights in May 2024

10/10 Excellent

Abdul Rahman

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

8/10 Good

Victor

Traveled with partner
Liked: Cleanliness, amenities
Convenient location for first time tourist.
Stayed 2 nights in Mar 2024

10/10 Excellent

venkata madhu kiran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
slay
it was slay
Stayed 3 nights in Mar 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel is pretty modern, but the front-desk seems like they don't care. The swimming pool is small, but the gym looked ok. Trying to get a taxi from this location is difficult with it being close to The Petronas Towers and KLCC mall.
Stayed 3 nights in Feb 2024