A restaurant, laundry facilities, and a 24-hour front desk are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include express check-in, express check-out, and a front-desk safe.
Hotel Metro at KL Sentral offers 85 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with satellite channels.
Bathrooms include showers with rainfall showerheads, bidets, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. A complimentary manager's reception is offered each day. Wireless Internet access is complimentary. This Kuala Lumpur hotel also offers laundry facilities, express check-in, and express check-out. Complimentary self parking is available on site.
Hotel Metro at KL Sentral is a smoke-free property.
A complimentary manager's reception is offered each day.
Hotel Metro at KL Sentral has a restaurant on site.
Room service is available.
Languages
Chinese (Mandarin), English, Filipino, Hindi, Indonesian, Malay, Urdu
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: MYR 10 per person
A restaurant
Free daily manager's reception
Family friendly
Laundry facilities
Rollaway/extra bed (surcharge)
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Grab bar near toilet
More
1 building
6 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Rollaway/extra bed (surcharge)
Bathroom
Bidet
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
32-inch LCD TV with satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Room service
More
Air conditioning
Iron/ironing board on request
Laptop workspace
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: MYR 50
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 50 per night
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MYR 10 per person
Early check-in fee: MYR 50 (subject to availability)
Rollaway bed fee: MYR 50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
We should mention
Only registered guests are allowed in the guestrooms
Property is also known as
Hotel Metro KL Sentral Kuala Lumpur
Hotel Metro KL Sentral
Metro KL Sentral
Metro At Kl Sentral
Hotel Metro at KL Sentral Hotel
Hotel Metro at KL Sentral Kuala Lumpur
Hotel Metro at KL Sentral Hotel Kuala Lumpur
Hotel Metro at KL Sentral Reviews
Reviews
7.0
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Less than 10 TV channels. Thin walls. They put me in a cheaper room than the one I paid for. Don't pay for breakfast if you are only 1 person. Front desk staff mostly unfriendly. Overall Ok, but I would not stay there again, as I did not enjoy my stay and thought it was poor value.
Standard rooms are... Pretty average. Superior or Deluxe are the minimum of what I'd be happy to stay in for more than a night.
Verified traveler
Stayed 1 night in Jan 2020
6/10 Okay
Verified traveler
Jan 7, 2020
Liked: Staff & service
the pros is still walkable to the central station, breakfast buffet has to walk 100m to a restaurant but only offer set menu with little choice, shower is not adjustable and can wet the whole toilet floor which maybe slippery
Verified traveler
Stayed 7 nights in Dec 2019
6/10 Okay
Verified traveler
Traveled with family
Jan 3, 2020
Disliked: Cleanliness
The floor was a bit sticky when we entered the room.
The description indicated a room with city-view, but our room was facing the back structure of another building.
We have booked 2 rooms with a queen bed as per described. However the hotel did not provide a room with queen bed for 1 of the rooms. If there is no room available, it should be stated at the point of booking, not at check in! Hope the hotel can hold on to what has been promised at the time of booking.
The location is very good. Just 5 minutes walk to KL Sentral. Near to Nu Sentral mall, many restaurant around.
The room was clean but hotel provide me the room without hair dryer and safety box doesn’t work. I have to ask staffs to resolve this issues for 5 times since I arrived till the next day evening. So wonder how the staffs communicate.