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Ibis Kuala Lumpur City Centre Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Ibis Kuala Lumpur City Centre Hotel

Aerial view
Rooftop bar
Hypo-allergenic bedding, minibar, in-room safe, desk
Meeting facility
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
32 Jalan Yap Kwan Seng, Golden Triangle, Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪11 min walk‬
  • Suria KLCC Shopping Centre
    ‪13 min walk‬
  • KLCC Park
    ‪14 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Twin Beds

  • 323 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds

View all photos for Standard Room, 3 Single Beds

Standard Room, 3 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 3 Single Beds

  • 215 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Standard Room, 1 Queen Bed, High Floor

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, High Floor

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen Room (No Window)

Standard Queen Room (No Window) | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Queen Room (No Window)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room (No Window)

Standard Twin Room (No Window) | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Twin Room (No Window)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Single Beds, High Floor

Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Room, 2 Single Beds, High Floor

  • 215 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 Queen Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Queen Bed

  • 323 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

Breakfast included
Parking included
Free WiFi
Restaurant
4.1 out of 5, Very Good, (1001)
The price is $57
per night
$69 total
includes taxes & fees
Feb 7 - Feb 8
Holiday Inn Express Kuala Lumpur City Centre, an IHG Hotel

About this property

Ibis Kuala Lumpur City Centre Hotel

4-star hotel in Golden Triangle
Along with 2 outdoor pools, this smoke-free hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a conference center are onsite. Change of towels is available on request.
Ibis Kuala Lumpur City Centre Hotel offers 684 air-conditioned accommodations with minibars and laptop-compatible safes. 40-inch LED televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a 24-hour fitness center.
Ibis Kuala Lumpur City Centre Hotel features 2 outdoor swimming pools, a 24-hour fitness center, and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

7 meeting rooms are available. This business-friendly hotel also offers tour/ticket assistance, concierge services, and laundry facilities. Complimentary self parking is available on site, along with a car charging station.

Ibis Kuala Lumpur City Centre Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Kampung Kitchen - This buffet restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Skyview Bar - This rooftop bar serves dinner only. Open daily.
Petite Paris Cafe - Onsite café. Open daily.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 30 for adults and MYR 21 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kampung Kitchen
  • Petite Paris Cafe
  • Skyview Bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 7 meeting rooms
  • Conference center

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Accessible shuttle
  • Elevator (79 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (33 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 33 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2018
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 100.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 30 for adults and MYR 21 for children
  • Rollaway bed fee: MYR 100.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Ibis Kuala Lumpur City Centre
Ibis Kuala Lumpur City Centre
Ibis Kuala Lumpur City Centre Hotel Hotel
Ibis Kuala Lumpur City Centre Hotel Kuala Lumpur
Ibis Kuala Lumpur City Centre Hotel Hotel Kuala Lumpur

Ibis Kuala Lumpur City Centre Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 367 out of 745 reviews" "
Rating 8 - Good. 241 out of 745 reviews" "
Rating 6 - Okay. 81 out of 745 reviews" "
Rating 4 - Poor. 37 out of 745 reviews" "
Rating 2 - Terrible. 19 out of 745 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Tuck Mun

Business traveler
Nothing spectacular. Found it was more expensive booking through expedia. No receipt given for the tourism tax. Terrible taxi service.
Stayed 1 night in Oct 2024

10/10 Excellent

Seema

Liked: Property conditions & facilities
Great place to stay in Kuala Lumpur. Good location, good size rooms for the price, Breakfast was good too.
Stayed 2 nights in Oct 2024

10/10 Excellent

Shajib

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful place to stay. Very close to main attractions in KLCC, very good breakfast, and very well kept.
Stayed 6 nights in Oct 2024

10/10 Excellent

Vikki

Stayed 3 nights in Sep 2024

6/10 Okay

Rosemary

Stayed 1 night in Aug 2024

10/10 Excellent

Enrico

Stayed 10 nights in Aug 2024

10/10 Excellent

Kevin, Peterborough

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is close to the twin towers. Modern facility. With a good staff.
Stayed 5 nights in Sep 2024

10/10 Excellent

YAQUTATIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ashley

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 2 nights in Jul 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Jul 2024

6/10 Okay

CHRISTOPHE, singapore

Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Stayed 4 nights in Jun 2024

6/10 Okay

RIZWAN

Liked: Cleanliness, staff & service, property conditions & facilities
If you are looking for a twin tower view. You cant get it. As new building constructed in front theres no view of twin tower now. Photos showing in booking are old photos.
Stayed 3 nights in Jun 2024

6/10 Okay

patrick

Stayed 5 nights in May 2024

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Chaotic, overextended
Good: clean sheets and comfortable bed. Bad: shower water temperature changes wildly. *this should never happen in a "4star" hotel. *this is not a "4star" hotel(for many reasons) Bad: once the pool area has more than a dozen guests it is overfull. This is a HUGE hotel (31 floors) so the size is disproportionate. Never enough space and not cleaned enough. Bad: soooooo many guests in the breakfast area that nothing is ever warm/hot. I never once had any hot foods at my table 14+days over 3 stays.(and really loud) i wore my noise-canceling headphones to drown out the noise of dozens of tables of indian and chinese "talking" to one another Good: breakfast selection is wonderful: imagine western, indo/malay, chinese/asian, and indian (+veg)options. Bad: food at hotel bar is distinctly average. Bad: checkin experience was unfortunate. Much miscommunication which ended in me paying more than necessary. Bad: some gym equipment is not usable/malfunctioning and during 6/10 workouts there were other guests touring the gym with their families and children coming in to look around, play on the gym equipment and to fill their empty water bottles from their rooms.
Stayed 3 nights in Jun 2024

8/10 Good

Mei Kee

Stayed 4 nights in May 2024

6/10 Okay

Charlie, Bang Bua Thong

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Clean Location -Housekeeper is very bad manners (Knocked the door for asking about check-out time? on 10.25 am) -Door room attack is so loud and interrupted -Tax charge for deposit -Breakfast is not for all (No international foods)
Stayed 3 nights in May 2024

2/10 Terrible

Namish

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked nothing about Ibis, no one should book them seriously very bad service and hotel was not good at all. Very basic, tv had no chromecast and wasnt even smart tv, had limited option to watch anything. In expedia it didnt mention that we need to pay 10 rm tourist tax and when we gave them 50 rm we thought it would be a refunded back which the check-in staff never told. Thats a rip off as you already pay so much to stay in a bad hotel and plus have to pay extra. Pool was small, food had no variety, didnt even have daily housekeeping, we requested the person once to do it and he didnt understand English. Sometimes the housekeeping would come late in afternoon when we are in the room and due to that twice when we wanted to rest we had to go and wait in the lobby so that our room can get cleaned. The inside duvet had stain on it, i placed the sign to get it replaced but they didnt do it, for five days it was the same. Disgusting place
Stayed 5 nights in May 2024

6/10 Okay

Kevin, Colma

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Near Petronas Tower. Busy hotel . Noisy rooms .....4 nights No, I would not stay in this hotel again
Stayed 4 nights in Apr 2024

10/10 Excellent

Agnes

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff were very friendly and helpful. They helped with information we needed to get around. The breakfast buffet was really good with a variety of choices. It’s walking distance to the Petronas twin tower which was really nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Chel

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very welcoming, great views from pool and sky bar. Shower was great. Location was great, good idea to walk to Twin Towers as soon as possible in morning or first evening to understand your location and avoid the heat. We wished we saw the night show fireworks. We did a cultural tour which was well worth the money
Stayed 2 nights in Mar 2024

8/10 Good

CARLOS

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it is a good hotel for short stays. I was disappointed that the pool wasn’t working. WiFi works very well. It is close to Petronas towers.
Stayed 2 nights in Mar 2024

8/10 Good

OLCAY

Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Mar 2024

10/10 Excellent

Susan

Stayed 4 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
We were from San Francisco. Room was excellent fresh and clean , shower was so strong and not, had free drinking water service daily, AC is good, bed was comfortable ! Recommended for booking this hotel!👍😀
Stayed 3 nights in Jan 2024