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Impiana KLCC Hotel

4.5 star property

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Photo gallery for Impiana KLCC Hotel

Outdoor pool
Couples treatment rooms, body treatments, aromatherapy
Bar (on property)
Couples treatment rooms, body treatments, aromatherapy
Front of property - evening/night

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking included

Explore the area

Map
13 Jalan Pinang, Kuala Lumpur, 50450
  • Suria KLCC Shopping Centre
    ‪5 min walk‬
  • KLCC Park
    ‪7 min walk‬
  • Petronas Twin Towers
    ‪8 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

View all photos for Club Deluxe King

Club Deluxe King | Minibar, in-room safe, blackout drapes, soundproofing

Club Deluxe King

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Plus

Superior Twin Plus | Minibar, in-room safe, blackout drapes, soundproofing

Superior Twin Plus

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Minibar, in-room safe, blackout drapes, soundproofing

Executive Suite

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Plus

Deluxe King Plus | Minibar, in-room safe, blackout drapes, soundproofing

Deluxe King Plus

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Club Premier Room

Minibar, in-room safe, blackout drapes, soundproofing

Club Premier Room

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Twin Room

  • 388 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Deluxe Twin

Club Deluxe Twin | Minibar, in-room safe, blackout drapes, soundproofing

Club Deluxe Twin

  • 398 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Deluxe King Room | Minibar, in-room safe, blackout drapes, soundproofing

Deluxe King Room

  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

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  • Parking included
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The price is $109
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$120 total
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Apr 2 - Apr 3
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About this property

Impiana KLCC Hotel

4.5-star Kuala Lumpur hotel, connected to the convention center in Kuala Lumpur City Centre
This hotel features 2 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite.
Impiana KLCC Hotel offers 519 air-conditioned accommodations with minibars and safes. A pillow menu is available. 50-inch LCD televisions come with digital channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include complimentary newspapers and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.
In addition to a full-service spa, Impiana KLCC Hotel features an outdoor pool and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4.5-star property consist of a business center and 5 meeting rooms. This Kuala Lumpur hotel also offers spa services, tour/ticket assistance, and coffee/tea in a common area. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Onsite self parking is complimentary.

Impiana KLCC Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Cedar on 15 - This restaurant serves breakfast, lunch, and dinner. Open 24 hours.
Tonka Bean - This buffet restaurant serves breakfast, lunch, and dinner. Open 24 hours. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 30 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Cedar on 15
  • Tonka Bean

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Conference space

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures
  • Reflexology
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 25 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 141 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MYR 50 for adults and MYR 30 for children
  • Airport shuttle fee: MYR 220 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: MYR 141 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Impiana
Hotel KLCC
Impiana
Impiana Hotel
Impiana KLCC
Impiana KLCC Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Kuala Lumpur
KLCC Hotel
Hotel Impiana Klcc
Impiana KLCC Hotel Hotel
Impiana KLCC Hotel Kuala Lumpur
Impiana KLCC Hotel Hotel Kuala Lumpur

Impiana KLCC Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 442 out of 1001 reviews
Rating 8 - Good. 352 out of 1001 reviews
Rating 6 - Okay. 114 out of 1001 reviews
Rating 4 - Poor. 59 out of 1001 reviews
Rating 2 - Terrible. 34 out of 1001 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

Joseph Joseph

Liked: Cleanliness, property conditions & facilities
No complaints - ok place
Stayed 1 night in Nov 2024

10/10 Excellent

Md

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Sabaretnam

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 4 nights in Aug 2024

10/10 Excellent

Carolyn

Stayed 1 night in Oct 2024

10/10 Excellent

Ve Ve

Liked: Cleanliness, staff & service, amenities
The bathroom needs to be fixed as there are loose stuff came off
Stayed 1 night in Oct 2024

10/10 Excellent

Opal

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location to explore KLCC and surrounding areas. Excellent customer service and quick issue resolution. A really lovely rooftop pool with fantastic sky
Stayed 3 nights in Oct 2024

8/10 Good

Yoke Kieng

Liked: Cleanliness, staff & service, room comfort
Convenient location and a short walk to KLCC
Very happy we got an upgrade to a deluxe room which was more spacious and a late check out.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jermaine

Stayed 2 nights in Oct 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Swee Yuen Francis

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Housekeeping standard not to expectation.
Stayed 5 nights in Sep 2024

10/10 Excellent

Wilson

Business traveler
Liked: Cleanliness, staff & service, amenities
Good experience. 2 mins walk to KLCC. Spacious room and quiet. Bed is soft and comfy.
Stayed 1 night in Sep 2024

8/10 Good

San Liew

Traveled with group
Liked: Cleanliness
Average experience, nothing special. Staff should smile more.
Stayed 3 nights in Sep 2024

6/10 Okay

Oleksandr

Business traveler
Liked: Cleanliness
Disliked: Amenities
The hotel is in a super convenient spot, especially if you're in Malaysia for events at KLCC. However, the place feels a bit dated. It was clean, but because the furniture is old, it gave off a slightly worn and dirty vibe. The breakfast was actually pretty good, with a decent variety of options. The biggest downside was the Wi-Fi—absolutely terrible! It didn’t work in my room at all. I told the staff, and they promised an IT specialist would check it out, but nothing changed. I’m guessing the whole hotel has internet issues. I ended up having to work from the lobby, but even there, the connection was really unstable. Since I was on a business trip, it was super frustrating.
Stayed 6 nights in Sep 2024

10/10 Excellent

Amanda

Stayed 4 nights in Sep 2024

10/10 Excellent

BT

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Lynne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Great concierge service!!! Very friendly and helpful.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Room comfort
Amazing location but not a 4 star hotel
The staff were helpful and the room was large although its condition wasn’t great and there was dust and rogue hairs in places. Bed was really comfortable and the hotel had great views. Location was fantastic and what the rooms lack in quality, it made up for in location (and cost). I had an issue with noise in my bathroom which was promptly checked out but not resolved as it happened again the next night; I think it was the pipes of my neighbours shower but it was very loud. Breakfast had a lot of range but the restaurant was quite stressful with the food quality not being so good or fresh. Laundry service was helpful although it was returned to me at 00:30 when I was trying to sleep… Strange
Stayed 3 nights in Sep 2024

8/10 Good

Darseni

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location; excellent breakfast buffet
Stayed 2 nights in Sep 2024

8/10 Good

NUR KHALIESAH BINTE

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to KLCC and pavillion
Stayed 3 nights in Jul 2024

10/10 Excellent

Gulvinder Singh, Selangor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks
Stayed 4 nights in Aug 2024

10/10 Excellent

Lincoln

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2024

10/10 Excellent

ANTHONY

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the hotel itself. It's small but a great bundle. The staff are courteous, efficient and really helpful. The individual breakfasts cooked to order are excellent. I would definitely stay there again if the occasion arose. The location of the hotel gives a true ambience of being in Asia, a good feeling.
Stayed 9 nights in Aug 2024

10/10 Excellent

BT

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great service
On a 4 days work trip. Upon arrival, you get warm greetings from the bellman and the reception! Very happy to be served by the front desk manager Karen, she is so polite and well mannered..... this gesture definitely makes the hectic work trip worthwhile. Doe there are some unpleasant and disappointing issues but every time Manager Karen / the front desk / the phone operator, get it settle in their fastest means and portray great patience and well mannered services. Because of such (the above), I will definitely be back despite that the room which needs some serious makeover. Well Done 十
Stayed 3 nights in Aug 2024

10/10 Excellent

Shalveen, Brisbane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a good 4 star hotel.
Stayed 3 nights in Aug 2024

4/10 Poor

Kwong Sing

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
toilet, TV, air conditioner and curtain facilities are not in good condition.
Stayed 3 nights in Jul 2024