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View all photos for Comfort Apartment

Desk, blackout drapes, iron/ironing board, bed sheets

Comfort Apartment

  • 904 sq ft
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Studio

Shower, free toiletries, hair dryer, slippers

Deluxe Studio

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio

Standard Studio | Desk, blackout drapes, iron/ironing board, bed sheets

Standard Studio

  • Studio
  • 1 bathroom
  • Hill view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, bed sheets

Standard Room

  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Suite

Family Suite | Desk, blackout drapes, iron/ironing board, bed sheets

Family Suite

  • 3 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

View all photos for Deluxe Apartment

Desk, blackout drapes, iron/ironing board, bed sheets

Deluxe Apartment

  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

Similar properties

Indoor pool

Grand Ion Delemen Hotel

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
3.7 out of 5, Good, (512)
The price is $59
per night
$67 total
includes taxes & fees
Mar 13 - Mar 14
Grand Ion Delemen Hotel

About this property

Premium Suites D'lement At Genting Highlands

3.5-star Genting Highlands aparthotel close to Genting SkyWorlds Theme Park
This aparthotel features self parking. The apartment offers an electric kettle, a flat-screen TV with cable channels, and a hair dryer. A shower, an iron/ironing board, and a desk are among the other amenities that guests will find. Housekeeping is available on request.
Air-conditioned accommodations at this aparthotel offer slippers and hair dryers. 40-inch flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Guests can use the indoor pool at a partner property. Limited onsite parking is available on a first-come, first-served basis (surcharge).

This aparthotel has designated areas for smoking.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • Access to nearby indoor pool

Parking and transportation

  • Self parking on site (MYR 20 per night)
  • Limited onsite parking

Food and drink

  • Electric kettle

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • No elevator
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Housekeeping (on request)
  • Iron/ironing board
  • Limited-hour front desk

Location highlights

  • In a shopping district
  • In an entertainment district

Things to do

  • Indoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • Housekeeping (on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 10:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MYR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

This property does not have elevators

Property is also known as

Ion Delemen Genting
Premium Suites D'lement At Genting Highlands Aparthotel
Premium Suites D'lement At Genting Highlands Genting Highlands

Premium Suites D'lement At Genting Highlands Reviews

Reviews

6.4
Rating 10 - Excellent. 1 out of 13 reviews
Rating 8 - Good. 7 out of 13 reviews
Rating 6 - Okay. 1 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 3 out of 13 reviews

6.8/10

Cleanliness

6.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Viji

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
1. I booked through Expedia. Price was very good value for money. 2. Confusion about whether the Expedia Itinerary # was sufficient for check in, or whether an Ion Delemon Booking No. was required. 3. Card key didn't work the first time, causing inconveniece.
Stayed 1 night in Oct 2024

8/10 Good

thakirah

Liked: Cleanliness, property conditions & facilities
Was kept routed to and fro from hotel lobby by the ushers without knowing where and whom to contact when checking in. The contact given by the booking was not in service. When we checked abt the hot pool, they have us wrong timing. We planned n rushed back to the homestay to go swimming..only to realise it was closed. We called back to check on the timing and the person said sorry. He forgot.
Stayed 2 nights in Jun 2024

2/10 Terrible

yi wen

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The property is not well maintained, toilet is very dirty
Stayed 1 night in Jun 2024

8/10 Good

NOOR SHAMILAH

Traveled with family and small children, Traveled with group
Liked: Amenities, property conditions & facilities
The property was overall good. But cleanliness can be improved as there is moulds.
Stayed 2 nights in Jun 2024

6/10 Okay

lakshmanan

Traveled with group
Liked: Cleanliness
Stayed 2 nights in Aug 2023

8/10 Good

Nabilawati

Traveled with family and small children, Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Fun , clean but dining area to small if crowded people .. over all so good 👍
Stayed 2 nights in Aug 2023

10/10 Excellent

Nizar

Liked: Cleanliness, amenities, property conditions & facilities
good
Stayed 4 nights in Jul 2023

8/10 Good

Ponniyinselvan

Liked: Property conditions & facilities
Disliked: Amenities
Nice property; But No information counter or reception. Premium suits does not come with breakfast facility through online booking (such as Expedia), breakfast cost you 60 MYR per person per day, no near by restaurant one way transportation to Firstworld will cost you 40 MYR one way or you need to get Shuttle (6 MYR per person, every 30 mins - 1 hr (3.8 km). Food facility available at First world only except one break fast facility at ION. Think wisely about your package selection from online bookings, though cost is secondary in holiday, basic facilities such information counter, transportation are not convenient in this property.
Stayed 2 nights in Jun 2023

4/10 Poor

MEOW HOONG

Stayed 2 nights in Jun 2023

2/10 Terrible

santhosh

Stayed 2 nights in Apr 2023

8/10 Good

Kenneth

Traveled with family
Liked: Cleanliness, room comfort
Overall is good
The stay is awesome and the unit we got is big enough and comfortable stay for a family of 5. The only downside is the Wifi is not working during our stay, but other than that it was all good :)
Stayed 1 night in Apr 2023

2/10 Terrible

Zoey

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
My staying unit is very very dusty and very very dirty. When we checked in the unit, saw someone left some drawing on the dust on the table. Floor full of dust. Living room light is not functioning. Next door unit main door was taken off and wide open, corridor also dirty and very quiet like no one staying there, quite scary. I was shocked that the unit given is not under the hotel. Under 3rd party other agent. And no breakfast inclusive. However when I booking stated is breakfast inclusive! This is very bad experience and lesson learned. I will never book through Expedia even cheaper.

8/10 Good

Mun Kit

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Showing signs of aging post pandemic, time to do some maintenance and upgrade. The building construction next to it continued past midnight.
Stayed 2 nights in Mar 2023