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JW Marriott Kuala Lumpur

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for JW Marriott Kuala Lumpur

Outdoor pool
Outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
Pub
Pub

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • Breakfast available
  • Room service

Explore the area

Map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100
  • Fahrenheit 88 Shopping Mall
    2 min walk
  • The Manhattan Fish Market
    1 min walk
  • Bukit Bintang Station
    5 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    45 min drive

Room options

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom | Living area | 58-inch LCD TV with satellite channels, TV

Junior Suite, 1 Bedroom

  • 764 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed

  • 699 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 Double Bed

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Deluxe Room, 2 Twin Beds | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

The Westin Kuala Lumpur

Pool
Free WiFi
Restaurant
Air conditioning
4.3 out of 5, Excellent, (1000)
The price is $111
per night
$122 total
includes taxes & fees
Jan 7 - Jan 8
The Westin Kuala Lumpur

About this property

JW Marriott Kuala Lumpur

5-star Kuala Lumpur hotel, connected to a shopping center in Kuala Lumpur City Centre
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
JW Marriott Kuala Lumpur offers 738 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 58-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Donna. Services include facials, body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
In addition to a full-service spa, JW Marriott Kuala Lumpur features an outdoor pool and a sauna. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to 22 meeting rooms, coworking spaces, and limo/town car service. Event facilities measuring 8913 square feet (828 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and spa services. Onsite parking is available (surcharge).

JW Marriott Kuala Lumpur is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Shanghai Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
JW Firehouse - Onsite pub. Open daily.
Shook! - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Luk Yu Tea House - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Alchemy - This brasserie specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JW Firehouse
  • Luk Yu Tea House
  • Shanghai Restaurant
  • Shook!
  • The Alchemy

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • Conference center (8,913 square feet of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 58-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

JW Marriott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 612 out of 1008 reviews" "
Rating 8 - Good. 239 out of 1008 reviews" "
Rating 6 - Okay. 82 out of 1008 reviews" "
Rating 4 - Poor. 46 out of 1008 reviews" "
Rating 2 - Terrible. 29 out of 1008 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Vijay

Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
JW never disappoints us. Work better for each of our trip. Worth the money we spend!
Stayed 1 night in Sep 2024

6/10 Okay

Bernard, singapore

Traveled with family
Liked: Staff & service
Not the standard that you expect at JE Marriot. Bidet was leaking, only one bathrobe provided, desk chair worn out and torn. Small cockroach running around the breakfast buffet salad, and another found in our room. But the housekeeping was good.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jitesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing staying at this hotel. Location is perfect.can walk to all happening places.
Stayed 2 nights in Sep 2024

10/10 Excellent

Salahuddin

Traveled with partner
Liked: Amenities
Everything was amazing and to a best standard
Stayed 12 nights in Sep 2024

8/10 Good

Brittany

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a nice view. Felt very safe. People were very helpful who worked there and the location was very convenient. Downsides- pool closes at 6pm, which is a bit early for me and there was construction outside at a building across the way so the pool wasn’t as relaxing as it could be. Not the hotels fault (the construction) so that didn’t have any effect on my star rating. Our streaming in the room didn’t work so we couldn’t watch any shows. Other than that, no complaints!
Stayed 4 nights in Sep 2024

10/10 Excellent

Chin Wai

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Willy, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Was not aware of the additional tourist tax and room charges that is required to be paid upon checking out . This information should be listed clearly during booking for transparency
Stayed 3 nights in Sep 2024

10/10 Excellent

Fasha

Stayed 2 nights in Aug 2024

10/10 Excellent

Hassan

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Mar 2024

10/10 Excellent

Nyi Nyi

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient
Stayed 6 nights in Aug 2024

2/10 Terrible

Wee Meng

Stayed 3 nights in Aug 2024

10/10 Excellent

Kamruj Zaman

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay here, highly recommend with very helpful staff and very well located with various shopping malls nearby and good transport links. Would definitely come back.
Stayed 7 nights in Aug 2024

4/10 Poor

Bartosz

Business traveler
Disliked: Property conditions & facilities
Worn down property. Too crowded in the hotel. No mini bar. Lake check out possible only at extra charge. Very limited dining options.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shofurah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Staff & service
Staff service needs improvement for a so called five star hotel.
Stayed 3 nights in Aug 2024

8/10 Good

RAVINDRA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Haseeb

Liked: Staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Weng Soon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The JW Marriott hotel is magnificent beautiful
Stayed 1 night in Aug 2024

10/10 Excellent

Daphne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for Family with toddler. They provide baby cot (playpen) which is safe for kids. Have small pillow. The room is clean and cosy. The staff are very friendly. Location wise is also very convenient. I will definitely stay there again when I visit KL
Stayed 1 night in Aug 2024

10/10 Excellent

Omer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with a great location opposite pavilion mall and also very close to loads of restaurants along with the famous jalon Alor food street
Stayed 5 nights in Aug 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

rafal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

6/10 Okay

Wai Ling

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The room facilities were in a state of disrepair. Both the safe and the coffee machine were malfunctioning, despite attempts by the staff to replace them. Regrettably, the replacements also failed after just one night. To make matters worse, there were cockroaches found in the bathroom! While the hotel boasts a prime location and hospitable staff, the room itself was inadequately maintained, making it the most disappointing stay I've experienced at a JW Marriott property.
Stayed 4 nights in Aug 2024