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JW Marriott Kuala Lumpur

5.0 star property

Choose dates to view prices

Photo gallery for JW Marriott Kuala Lumpur

Outdoor pool
Pub
Outdoor pool
Premium bedding, in-room safe, desk, blackout drapes
Pub

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool

Explore the area

Map
183 Jalan Bukit Bintang, Wilayah Persekutuan, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    ‪2 min walk‬
  • KLCC Park
    ‪13 min walk‬
  • Petronas Twin Towers
    ‪18 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪45 min drive‬

Room options

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Living area | 58-inch LCD TV with satellite channels, TV

Junior Suite, 1 Bedroom, Non Smoking

  • 764 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Studio Suite, 1 King Bed, Non Smoking

  • 699 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Twin Beds, Non Smoking

Superior Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds, Non Smoking

  • 388 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Double Bed

Premium bedding, in-room safe, desk, blackout drapes

Executive Room, 1 Double Bed

  • 431 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Superior Room, 1 King Bed, Non Smoking

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Deluxe Room, 2 Twin Beds, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Non Smoking

  • 431 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed, Non Smoking

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds, Non Smoking

  • 431 sq ft
  • Sleeps 3
  • 2 Twin Beds

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The Westin Kuala Lumpur

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.3 out of 5, Excellent, (1000)
The price is $122
per night
$134 total
includes taxes & fees
Apr 8 - Apr 9
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About this property

JW Marriott Kuala Lumpur

5-star Kuala Lumpur hotel, connected to a shopping center in Kuala Lumpur City Centre
Along with 4 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Housekeeping is available on request.
JW Marriott Kuala Lumpur offers 738 air-conditioned accommodations with safes and complimentary bottled water. Beds feature premium bedding. 58-inch LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Donna. Services include facials, body wraps, body scrubs, and manicures and pedicures. The spa is equipped with a sauna, a hot tub, and a steam room. The spa is open daily.
In addition to a full-service spa, JW Marriott Kuala Lumpur features an outdoor pool and a sauna. Dining is available at one of the hotel's 4 restaurants. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to 22 meeting rooms, coworking spaces, and limo/town car service. Event facilities measuring 8913 square feet (828 square meters) include a conference center. This luxury hotel also offers a children's pool, a fitness center, and spa services. Onsite parking is available (surcharge).

JW Marriott Kuala Lumpur is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Shanghai Restaurant - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
JW Firehouse - Onsite pub. Open daily.
Shook! - This restaurant specializes in international cuisine and serves lunch and dinner. Open daily.
Luk Yu Tea House - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Alchemy - This brasserie specializes in American cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Self parking on site (MYR 10 per day)
  • Valet parking on site (MYR 30 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Couples/private dining

Restaurants on site

  • JW Firehouse
  • Luk Yu Tea House
  • Shanghai Restaurant
  • Shook!
  • The Alchemy

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 22 meeting rooms
  • Conference center (8,913 square feet of space)
  • Coworking space

Outdoors

  • Garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 29 floors
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 58-inch LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 60 for adults and MYR 30 for children
  • Self parking fee: MYR 10 per day
  • Valet parking fee: MYR 30 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

JW Kuala Lumpur
JW Marriott Hotel Kuala Lumpur
JW Marriott Kuala Lumpur
Kuala Lumpur JW Marriott Hotel
Kuala Lumpur Marriott Hotel
Marriott Hotel Kuala Lumpur
Kuala Lumpur Marriott
Marriott Kuala Lumpur
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Hotel
JW Marriott Kuala Lumpur Kuala Lumpur
JW Marriott Kuala Lumpur Hotel Kuala Lumpur

JW Marriott Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1000 reviews
Rating 8 - Good. 228 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 48 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Asad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding 5-star facility. Excellent location with great restaurants and quality shopping area.
Stayed 3 nights in Dec 2024

6/10 Okay

Hideaki

Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Location is superb. Directly opposite Pavillion, next to Fahrenheit. Room is clean, bed is comfortable but pillows are SO flat. Love the corner vanity nook. Body soap dispenser is broken. Only one robe inside. TV channels are very limited and the Chromecast function needed the staff to come and fix it.
Stayed 4 nights in Dec 2024

10/10 Excellent

HONG

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Dec 2024

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff. Great location. Breakfast needs improvement with more fresh products.
Stayed 4 nights in Dec 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Amenities, property conditions & facilities
This is a great location. Near shopping, restaurants and transportation.
Stayed 10 nights in Dec 2024

10/10 Excellent

Fransisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel that we feel soooo comfortable to stay at
Stayed 2 nights in Dec 2024

2/10 Terrible

Pamela

Traveled with family
Disliked: Staff & service
I paid for price of 3 pax but they did not even arranged for amenities for 3 pax. Room was not really sound proof as i could gear the children screaming from next door. Even when the bell rang from next door, it felt like the bell rang at my room. Nothing spectacular of a Marriott except for its location. Traffic is very bad in that area.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
First time staying
The location is perfect. Attached to Starhill (Opera Cafe is here), next door to Fahrenheit88. Across the road feom Pavillion. Means its easy to find food! Only the drop off area is crowded All the time.
Stayed 1 night in Dec 2024

8/10 Good

Rizuan

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our first room had no Wi-Fi connection. We had to change rooms after 4 hours. We had two rooms booked on the same floor for ease of access. We were forced to move to a different floor. It was not what we required. Unfortunately no apologies were made to us for this inconvenience. We found this lack of courtesy strange. Overall The Wi-Fi connection in the hotel is very poor. This should be a serious concern of the hotel for its foreign guests. As against this serious blip, the service in the Club Lounge was excellent. Habib and his two colleagues made us feel very welcome. This went some way to compensate for our disappointment.
Stayed 3 nights in Dec 2024

8/10 Good

Kok Hong

Liked: Cleanliness
Stayed 3 nights in Dec 2024

2/10 Terrible

Cameron

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Chua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended conference at convention centre. Not the best choice as walking is simply too far and not fully sheltered. Grab must be costly during peak hours despite it being a 5 mins ride. Great stay!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Eileen

Stayed 2 nights in Nov 2024

10/10 Excellent

ngoc

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facility in middle of the most trendy area in KLCC. Close to MRT and Skytrain terminal. Great for shopping. Walking distance to Petronus tower, and KLCc park.
Stayed 4 nights in Oct 2024

10/10 Excellent

taraneha

Very nice hotel and good service.
Stayed 4 nights in Oct 2024

10/10 Excellent

Md

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
Stayed 1 night in Oct 2024

8/10 Good

Tng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family trip in KL
Very good location in the central of KL, walking distance to many shopping malls nearby. Hotel environment are nice, room is clean and meet up with friendly staff around, overall we had a very good experience stay.
Stayed 3 nights in Oct 2024

10/10 Excellent

Phervin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Good
Stayed 2 nights in Jul 2024

10/10 Excellent

Aisha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Kwok Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2024

10/10 Excellent

ubedraheem

Stayed 2 nights in Oct 2024

10/10 Excellent

Bee Ling

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very busy road in front of hotel. so must account additional time for going to airport.
Stayed 3 nights in Oct 2024