Luxy Service Suites At Times Square

3.5 star property

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January 2025

Photo gallery for Luxy Service Suites At Times Square

3 outdoor pools, open 7:00 AM to 10:00 PM, pool umbrellas
Family dining
Garden view
Business center
Property entrance

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • 24/7 front desk
  • Pool
  • Barbecue grill

Explore the area

Map
East Tower Berjaya Times Square, No. 1, Jalan Imbi 55100, Kuala Lumpur, Kuala Lumpur, 55100
  • Berjaya Times Square
    1 min walk
  • Vivo American Pizza & Panini
    1 min walk
  • Imbi Station
    1 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

Premier Studio Suite

  • 570 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Suite (Premier)

  • 689 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Superior Suite (Premier)

  • 657 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Family Suite, 2 Bedrooms

  • 1070 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 1 King Bed and 3 Twin Beds

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About this property

Luxy Service Suites At Times Square

3.5-star aparthotel in Imbi
Along with 5 restaurants, this smoke-free aparthotel has 3 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a fitness center, a bar/lounge, and a poolside bar are onsite. Each apartment boasts a fireplace and a deep soaking tub, while also offering a kitchenette and an LED TV with satellite channels. Guests can appreciate conveniences like a dining area and a sitting area, and other amenities include free WiFi and 24-hour room service.
Luxy Service Suites At Times Square offers 25 air-conditioned accommodations, which are accessible via exterior corridors and feature fireplaces and DVD players. Accommodations offer separate sitting areas. Accommodations at this 3.5-star aparthotel have kitchenettes with refrigerators, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. 32-inch LED televisions come with satellite channels. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an indoor tennis court, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials.
Luxy Service Suites At Times Square features a full-service spa, 3 outdoor swimming pools, an indoor tennis court, and a sauna. Dining is available at one of the aparthotel's 5 restaurants and guests can grab coffee at one of the 5 coffee shops/cafes. Guests can unwind with a drink at one of the aparthotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center and meeting rooms. This family-friendly aparthotel also offers a children's pool, a fitness center, and spa services. Onsite parking is available (surcharge).

Luxy Service Suites At Times Square is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Luxy Service Suites At Times Square has 5 restaurants on site.
24-hour room service is available.

Languages

English, Malay

Property amenities

Pool/Spa

  • 2 treatment rooms
  • 3 outdoor pools
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Full-service spa
  • Hot stone massages
  • Pool umbrellas
  • Sauna
  • Steam room
  • Thai massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (MYR 15 per day)
  • Wheelchair-accessible parking available

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Crib: MYR 45 per day
  • Free children's club
  • Playground

Kitchenette

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 61 for adults and MYR 37 for children
  • 5 coffee shops/cafes
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • Room service (24 hours)

Bedrooms

  • Bedroom
  • Bedsheets provided
  • Rollaway/extra bed: MYR 45 per night

Bathroom

  • 1 private bathroom
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Living spaces

  • Fireplace
  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 32-inch LED TV with satellite channels
  • DVD player
  • Library

Outdoor areas

  • Barbecue grill
  • Garden
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business center
  • Meeting rooms

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free bottled water
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Safe (surcharge)
  • Safe at front desk
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • In a shopping district
  • In the city center

Things to do

  • Basketball
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Gym
  • Indoor tennis court
  • Racquetball/squash
  • Shopping

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 buildings
  • 25 units
  • 45 floors
  • Access via exterior corridors
  • Garden
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 45.0 per night
Cribs (infant beds) are available for MYR 45.0 per day

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 200.0 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 61.00 for adults and MYR 37 for children
  • Self parking fee: MYR 15 per day
  • In-room safe fee: MYR 20 per day
  • Crib (infant bed) fee: MYR 45.0 per day
  • Rollaway bed fee: MYR 45.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property only accepts cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

Pool access available from 7:00 AM to 10:00 PM
No pets and no service animals are allowed at this property

Property is also known as

Luxy Service Suites Times Square Aparthotel Kuala Lumpur
Luxy Service Suites Times Square Aparthotel
Luxy Service Suites Times Square Kuala Lumpur
Luxy Service Suites Times Square
Luxy Service Suites Times Squ
Luxy Service Suites At Times Square Aparthotel
Luxy Service Suites At Times Square Kuala Lumpur
Luxy Service Suites At Times Square Aparthotel Kuala Lumpur

Luxy Service Suites At Times Square Reviews

Reviews

6.6
Rating 10 - Excellent. 4 out of 25 reviews" "
Rating 8 - Good. 7 out of 25 reviews" "
Rating 6 - Okay. 8 out of 25 reviews" "
Rating 4 - Poor. 4 out of 25 reviews" "
Rating 2 - Terrible. 2 out of 25 reviews" "

6.8/10

Cleanliness

6.8/10

Staff & service

5.6/10

Amenities

6.6/10

Property conditions & facilities

Reviews

4/10 Poor

Eng Hwee

Stayed 2 nights in Jun 2023

2/10 Terrible

Verified traveler

Disliked: Cleanliness
Stayed 3 nights in Dec 2017

8/10 Good

ERNEST

Liked: Cleanliness, property conditions & facilities, room comfort
Serviced apartment at Times Square
The apartment was comfortable,clean and well located and 500m from the interchange of the hop-on hop-off bus
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Apr 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

The room was so big and comfortable
Stayed 1 night in Mar 2019

6/10 Okay

T C

Liked: Staff & service
One night stay over in Bukit Bintang-KL
It was an alright one night stay over. Shopping available at doorstop.
Stayed 1 night in Jan 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, amenities
Stayed 3 nights in Dec 2018

8/10 Good

Syahril, MY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

6/10 Okay

Antonio

Disliked: Staff & service, property conditions & facilities
More than suites I would call just a room!
Stayed 2 nights in Feb 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing value for money
Was super surprised, all are nice people, very good Location, Great value for money.
Stayed 1 night in Feb 2018

8/10 Good

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two Thumbs Up!
Very nice hotel. Very spacious and situated within the CBD area. Would love to stay at Luxy Suite everytime I’m in KL!
Stayed 5 nights in Nov 2017

6/10 Okay

Foody Traveller, Vancouver. Canada

Disliked: Staff & service
Inconvenient check in.Too much security Check in
Inconvenient Check in . . Too much security procedure.Hotel staff unfriendly . .Hotel apartment comfortable.
Stayed 1 night in Oct 2017

6/10 Okay

James , Edinburgh

Just OK
Location not too bad , but hard to find contact , no reception as its private appts , not far from mono rail and short walk to many bars , restaurants , and changkat area . appartment was nice and large and ample room , but decor is tired and stained carpet and broken tiles . and have some bugs in appt .
Stayed 2 nights in Oct 2017

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Ok for 1 night
The apartment is on the east side of Times Square. There is no reception as it works like private leasing. We had to call the no. listed on the confirmation to get someone to check us in and when checking out. The deposit of RM200 must be in cash. The 3 of us booked a Superior Suite (Premier) and were given a queen size bed and a single bed that was placed in the living room. The living room has a coffee table and a 3-seats sofa with a TV that didn't work during our 1 night stay. The bathroom is inside the bedroom and linked to the toilet which can also be accessed from the door beside the small kitchen. A microwave oven and electric kettle were in the kitchen but we didn't use any of them. Besides the bar soaps, there was shampoo and 2 toothbrush sets and 2 bath towels for the 3 of us. It was convenient for us to stay here as our coach dropped us in front of Times Square at around 5 am. However, this stay is an experience that we will not repeat.
Stayed 1 night in Oct 2017

8/10 Good

Jess, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with mall and convention hall
Well nice to stay there with clean and big rooms, accommodating staff feel secured.
Stayed 1 night in Aug 2017

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
ホテルの窓口が非常に分かりにくいので、かなり迷いました。知り合いに聞いたら、ホテルとは別で民泊みたいなものだそうです。しかし部屋は広く35階で眺望は最高でした。またプールもホテルとしては広く良かった。利便性は最高でした。下には綺麗なショッピングモールが盛業していました。ただ部屋の電子キーが調子が悪く苦労をしました。
Stayed 7 nights in Jul 2019

10/10 Excellent

KATSUHIRO

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
部屋や施設は古く、ホテルと言っても西棟のホテル(フロント)とは関係なく、東棟のエントランスでインド系のスタッフと部屋の一室へ同行して、伝票にサイン〜宿泊料〜デポジットと税を払って〜カードキーを渡される。Wi-Fiは時に弱く、場合によってはメイキングも出来ていない部屋に通される時もあります。 しかし、モノレールのインビ駅に直結してたり、その立地と、何よりも宿泊料の安さ、1階にはスタバやKFC、セブンイレブンなど、プールの大きさはKL随一。 私はBERJAYA Times Square suite大好きです。
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
景觀開揚,夠寬敞,始終因為長久使用,物料退化,導致小毛病必然產生;東翼接待處欠缺座位給人使用,完全冇,只嫌冇、不嫌少;連一張座椅都冇,今次好在保安員主動讓出一張剛剛空出,暫未有工作人員使用的椅子,稍作歇息,以作等待約定車輛。 最最好能夠有華語服務員,無論粤語或普通話。
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
酒店始於舊了,有些設施退化,其他的並無大問題,東翼大堂接待處,連一張椅給人坐著等候都無。代理人卻服務態度反應快速及正面,並無如網站上的留言的負面令人感覺慢吞吞或者其他負面感覺。
Stayed 2 nights in Mar 2019

8/10 Good

YOKE CHAN

Liked: Cleanliness, staff & service, room comfort
Stayed 14 nights in Feb 2019

6/10 Okay

Verified traveler

英語を話せない方には向きません
ホテルとサービスアパートメントが一緒になっており、同じ建物内でホテルが運営している部屋と個人もしくは企業で運営している部屋とに分かれており、今回の予約は小さな企業で運営されてる部屋でした。 部屋の内装は素敵ですが、施設は古く電気がつかないところもあります。 ハウスキーピングが二泊目までなく何度も督促し、ようやく三泊目からやって貰えるようになりました。 部屋に電話もないので、1階のガードマンに携帯を借りて電話するなど、かなりストレスになりました。 英語が交渉できない方にはオススメ出来ません。立地やプールなどの設備はいいので、ホテル管理のお部屋には泊まってもいいですが、ここはリピートしないと思います。
Stayed 5 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
不潔、不快、恐怖さえ感じた従業員の態度
入口に群がる怪しげな男たち、マレーシア人ではなく他国からお金目当てにきている出稼ぎ者。態度も横柄で、感時悪いうえに恐怖さえ覚える。部屋は不潔で、蜘蛛の巣がかかり、埃が電灯に積もっていた。ベッドメイキングもタオルの交換も丁寧になされず、人数分用意されていない。部屋替えを頼んだら、返事なし。電話してキャンセルしようとしたら[返金なしで、すぐにでもでていけ]と言われた。最低な所。こんな場所を高ランクで勧めている会社にも問題あり。コメントを確実に掲載するべき。
Stayed 4 nights in Mar 2018

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon appartement bien situé
Pas vraiment un hôtel, mais plutôt un loueur d'appartement. Quand on arrive dans le hall de la tour, il faut appeler la personne qui gère les appartements. Pour nous heureusement que quelqu'un a appellé à notre place. Auutrement l'appartement était très bien.
Stayed 5 nights in Feb 2018

8/10 Good

atsushi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2017