Mandarin Oriental, Kuala Lumpur

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Mandarin Oriental, Kuala Lumpur

Outdoor pool, pool umbrellas, sun loungers
3 bars/lounges, cocktail bar
Royal Suite King Bed | Premium bedding, down comforters, minibar, in-room safe
3 bars/lounges, cocktail bar
Property grounds

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot Tub
  • Bar

Explore the area

Map
Kuala Lumpur City Centre, Kuala Lumpur, 50088
  • Kuala Lumpur Convention Centre
    ‪2 min walk‬
  • Suria KLCC Shopping Centre
    ‪3 min walk‬
  • Petronas Twin Towers
    ‪6 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪48 min drive‬

Room options

Executive Room, 1 King Bed, Park View (Club Executive King)

  • 517 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Executive Room, Park View

  • 517 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Twin Beds (Twin Towers View)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Deluxe City View Room Twin

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Royal Suite King Bed

  • 440 sq ft
  • Park view
  • Sleeps 5
  • 1 King Bed and 1 Twin Bed

Executive Apartment, 3 Bedrooms (King Bed, Twin Beds)

  • 1636 sq ft
  • City view
  • Sleeps 7
  • 2 Twin Beds and 1 King Bed

Deluxe City View Room King

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Club Deluxe, Room, 2 Twin Beds, City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Presidential Suite, Multiple Beds

  • 3444 sq ft
  • Park view
  • Sleeps 5
  • 2 King Beds

Mandarin, Room, 1 King Bed

  • 883 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms (Twin Tower View King Beds)

  • 1313 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

Suite, 2 Bedrooms, Park View (King Beds)

  • 1313 sq ft
  • Park view
  • Sleeps 5
  • 2 King Beds

Suite, 1 King Bed (Park)

  • 883 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Suite, 1 King Bed

  • 1776 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Park View Room King

  • 431 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Deluxe Park View Room King

  • 431 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 King Bed (Twin Towers View)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Twin Towers View Room King

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Apartment, 2 Bedrooms (Premium, King Bed, Twin Beds)

  • 1399 sq ft
  • City view
  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

Executive Apartment, 2 Bedrooms (King Bed, Twin Beds)

  • 1399 sq ft
  • City view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Room, Multiple Beds, Connecting Rooms, Park View (King Twin Bed)

  • 1313 sq ft
  • Park view
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Club Deluxe, Room, 1 King Bed, City View

  • 431 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Park View Room Twin

  • 431 sq ft
  • Park view
  • Sleeps 3
  • 2 Twin Beds

Room, Connecting Rooms, Park View (King Bed)

  • 1313 sq ft
  • Park view
  • Sleeps 5
  • 2 King Beds

Room, Connecting Rooms (Twin Towers View, King Bed)

  • 1313 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds

Room, 2 Twin Beds (Twin Towers View)

  • 431 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

About this property

Mandarin Oriental, Kuala Lumpur

5-star hotel in Kuala Lumpur City Centre
Along with 4 restaurants, this hotel has a full-service spa and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness center, and a poolside bar.
Mandarin Oriental, Kuala Lumpur offers 629 air-conditioned accommodations with minibars and espresso makers. Accommodations offer separate sitting areas. Beds feature down comforters and premium bedding. A pillow menu is available. 49-inch flat-screen televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include outdoor tennis courts, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Mandarin Oriental, Kuala Lumpur features outdoor tennis courts and an outdoor pool. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 3 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a children's pool, a spa tub, and a fitness center. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Mandarin Oriental, Kuala Lumpur has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Mosaic - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
MO Bar - Onsite cocktail bar. Open daily.
Mandarin Grill - This restaurant serves lunch and dinner. Open daily.
Aqua Restaurant & Grill - This poolside restaurant serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Lai Po Heen - This restaurant serves brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Indonesian, Italian, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge
  • Limo/town car service
  • Free secured self parking on site
  • Secured valet parking on site (MYR 40 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 98 for adults and MYR 49 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aqua Restaurant & Grill
  • Lai Po Heen
  • Mandarin Grill
  • MO Bar
  • Mosaic

Things to do

  • 2 outdoor tennis courts
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • Children's pool
  • Free children's club
  • Free crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 30 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property's club lounge benefits are available in the Royal Suite on the 29th floor during the listed renovation period.
Please note that any special requests must be confirmed by contacting the hotel in advance.

Renovations and closures

The property will be renovating from November 18 2024 to February 23 2025 (completion date subject to change). The following areas are affected:
  • Bar/lounge

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 113.4 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 98 for adults and MYR 49 for children
  • Airport shuttle fee: MYR 424 per vehicle (one-way, maximum occupancy 3)
  • Secured valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 113.4 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property enforces a strict dress code in the club lounge. Shorts, tank tops, and slippers are not permitted.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the spa

Property is also known as

Kuala Lumpur Mandarin Oriental
Mandarin Oriental Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur
Mandarin Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur
Mandarin Oriental Kuala Lumpur Hotel
Mandarin Oriental Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel
Mandarin Oriental, Kuala Lumpur Kuala Lumpur
Mandarin Oriental, Kuala Lumpur Hotel Kuala Lumpur

Mandarin Oriental, Kuala Lumpur Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 754 out of 1003 reviews" "
Rating 8 - Good. 179 out of 1003 reviews" "
Rating 6 - Okay. 39 out of 1003 reviews" "
Rating 4 - Poor. 18 out of 1003 reviews" "
Rating 2 - Terrible. 13 out of 1003 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mara, St. Petersburg

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we loved the staff and the ameneties! What we did not like was that we were comstantly looking for places! Like the Bar, the restroom outside the pool and so on! The signage is just not easy to find and interpret
Stayed 4 nights in Oct 2024

10/10 Excellent

SUSAN

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
My husband and I really enjoyed our stay. The room was large, and attractive and had one of the most comfortable hotel beds I’ve slept in. We really enjoyed the park view and it was a bonus to have the park and big ornamental pond below to walk around, and the two big shopping centres next door were great to have nearby too. We enjoyed the cafe option at the hotel which had a compact but varied menu of tasty meals, and felt like a good restaurant at night with its attractive interior decoration and ambient lighting. We found the staff unfailingly friendly and helpful which enhanced our experience. We’d go back to the Mandarin Oriental in a heartbeat if returning to K.L
Stayed 2 nights in Oct 2024

10/10 Excellent

Ali

Stayed 2 nights in Oct 2024

10/10 Excellent

Susannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you would like to understand how to deliver amazing customer service visit the club lounge area at The Mandarin Oriental and see how it done. This grand lady of a hotel a moment from the Petronas Towers is a warm blanket it a crazy world, tradition holds firm and standards are very high! Customers are front and centre and the kind and gentle service is just perfect. The rooms are light bright and well equipped, our tower view room was mind blowing! The food is very good, breakfast was a treat with many options available. If you want your hotel to feel like a refuge from the madness this is the place for you.
Stayed 2 nights in Oct 2024

10/10 Excellent

Monica

Stayed 2 nights in Sep 2024

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ideally located
The location was excellent and their assistance when we needed it was great.
Stayed 3 nights in Oct 2024

10/10 Excellent

Aravind

Liked: Cleanliness, staff & service, amenities
Second time at MO KL and my stay was excellent. Highly recommend
Stayed 5 nights in Oct 2024

10/10 Excellent

hiba

Traveled with partner
Liked: Amenities
5 star for sure! Pool area was nice staff attentive to detail breakfast amazing!
Stayed 4 nights in Oct 2024

10/10 Excellent

Ciarán

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
KL 2024
This iconic hotel lives up to its reputation. The room was beautifully furnished and comfortable with great amenities and additional touches. From check in to check out, service was impeccable. The breakfast buffet was sensational with a variety of food styles. The options for poolside, bar restaurant and lounge dining are excellent.
Stayed 2 nights in Oct 2024

10/10 Excellent

CHRISTIAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place right in the middle of everything. Great stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Ammar

Stayed 2 nights in Sep 2024

10/10 Excellent

Earl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Etienne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolument parfait. Très calme. Service au top. Chambres ultra confort. Le centre sauna / jacuzzi / hammam est top
Stayed 2 nights in Oct 2024

10/10 Excellent

Noor Hayati

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Birthday weekend getaway
Amazing! Staff was always smiling and offering help. The attention to details from everyone is amazing. Wonderful birthday weekend stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Manjinder

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Arrived late at night, checkin was quick and efficient. Very courteous staff, breakfast time was busy yet very efficient with a small 15 min wait time. Great stay.
Stayed 3 nights in Oct 2024

6/10 Okay

Charles

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The staff at front desk was not at all showing any concern about the health risk we went through
Stayed 4 nights in Sep 2024

10/10 Excellent

Juan Carlos Vargas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Madelene

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel for everything!
Stayed 3 nights in Sep 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing property with high cleaning standarda and exceptional service provided to guests.
Stayed 8 nights in Sep 2024

8/10 Good

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

ubedraheem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Yoshikazu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive room, facility and staff and atmosphere! Hope to come back to stay again.
Stayed 1 night in Sep 2024

10/10 Excellent

Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024