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Melia Kuala Lumpur

4.0 star property

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Photo gallery for Melia Kuala Lumpur

Exterior
Minibar, in-room safe, desk, laptop workspace
Interior
Lobby
The Level, Suite | Executive lounge

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Parking available

Explore the area

Map
16 Jalan Imbi, Kuala Lumpur, 55100
  • Berjaya Times Square
    ‪2 min walk‬
  • Pavilion Kuala Lumpur
    ‪10 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪49 min drive‬

Room options

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Melia Room

Minibar, in-room safe, desk, laptop workspace

Melia Room

8.8 out of 10
Excellent
(23 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Melia Room (3 Adults)

Minibar, in-room safe, desk, laptop workspace

Melia Room (3 Adults)

10.0 out of 10
Exceptional
(1 review)
  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (3 Adults)

Minibar, in-room safe, desk, laptop workspace

Premium Room (3 Adults)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms (2+2)

Minibar, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms (2+2)

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for The Level Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, laptop workspace

The Level Room (2 Adults + 1 Child)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Melia Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, laptop workspace

Melia Room (2 Adults + 1 Child)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Room (2 adults + 1 child)

Minibar, in-room safe, desk, laptop workspace

Premium Room (2 adults + 1 child)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level Room (3 Adults)

Minibar, in-room safe, desk, laptop workspace

The Level Room (3 Adults)

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for The Level, Suite

The Level, Suite | Minibar, in-room safe, desk, laptop workspace

The Level, Suite

8.0 out of 10
Very good
(1 review)
  • 667 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 2 Bedrooms

Minibar, in-room safe, desk, laptop workspace

Family Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)
  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Queen Bed

View all photos for The Level

Minibar, in-room safe, desk, laptop workspace

The Level

9.0 out of 10
Wonderful
(2 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

The Kuala Lumpur Journal

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1001)
$117 nightly
The price was $210
The price is $117 total
includes taxes & fees
The Kuala Lumpur Journal

About this property

Melia Kuala Lumpur

Hotel in Bukit Bintang
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite.
Melia Kuala Lumpur offers 288 accommodations with minibars and safes. This Kuala Lumpur hotel provides complimentary wireless Internet access.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and desk chairs. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Melia Kuala Lumpur features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

Business amenities consist of a 24-hour business center, 16 meeting rooms, and limo/town car service. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Melia Kuala Lumpur is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Kitchen@Melia - This buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Bar - This lobby lounge serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, French, Indonesian, Malay, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Covered self parking on site (MYR 10 per night)
  • Uncovered valet parking on site (MYR 30 per night)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 75 for adults and MYR 45 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Lobby Bar
  • The Kitchen@Melia

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 16 meeting rooms
  • 24-hour business center

Outdoors

  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (79 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 18 floors
  • Banquet hall
  • Built in 1990
  • Eco-friendly cleaning products used
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 175.00
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: MYR 175.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 150 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 75 for adults and MYR 45 for children
  • Covered self parking fee: MYR 10 per night
  • Uncovered valet parking fee: MYR 30 per night
  • Early check-in fee: MYR 175.00 (subject to availability)
  • Late check-out fee: MYR 175.00 (subject to availability)
  • Rollaway bed fee: MYR 150 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 198801003023 ( 170380-X )

We should mention

Pool access available from 7:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Kuala Lumpur Melia
Melia Hotel Kuala Lumpur
Melia Kuala Lumpur
Melia Kuala Lumpur Hotel Kuala Lumpur
Sol Melia Kuala Lumpur
Melia Kuala Lumpur Hotel
Melia Kuala Lumpur Hotel
Melia Kuala Lumpur Kuala Lumpur
Melia Kuala Lumpur Hotel Kuala Lumpur

Melia Kuala Lumpur Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 443 out of 1005 reviews
Rating 8 - Good. 403 out of 1005 reviews
Rating 6 - Okay. 94 out of 1005 reviews
Rating 4 - Poor. 42 out of 1005 reviews
Rating 2 - Terrible. 23 out of 1005 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Nabil

Stayed 4 nights in Apr 2025

10/10 Excellent

Floyd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Phe

Stayed 2 nights in Apr 2025

10/10 Excellent

Mohamad Shiran

Liked: Cleanliness, amenities, property conditions & facilities
All the above.
Stayed 2 nights in Apr 2025

2/10 Terrible

Shaheena

Worst customer service. Booked through expedia and made an error while booking but they wouldn’t change dates or refund either on my request or Expedias request. Paid $900 Cad for nothing as I wouldn’t even be there on those dates. Sad that you don’t even have a heart to consider certain situations. I guess business is above ethics
Stayed 6 nights in Mar 2025

6/10 Okay

Becky Hui-Li

Stayed 3 nights in Mar 2025

6/10 Okay

Juan

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
Very desapoining about melia In kl is below melia standards , room looking old and need to be update
Stayed 1 night in Mar 2025

8/10 Good

James

Liked: Cleanliness, staff & service
Stayed 3 nights in Feb 2025

6/10 Okay

Yee K

Liked: Cleanliness, room comfort
Disliked: Staff & service

3 Star claiming to be 4 Star

If you are looking for a central KL location that is within walking distance to Bukit Bintang, Jalan Alor, TRX mall then I would recommend this hotel. Don't expect much from front desk. We booked for a King size bed and upon check in was advice only twin beds were available. We asked if they could push the twin beds together and make it into a King bed. They were unable to due to the layout and a fixed table between the beds. We requested to be moved to a King bed for the remainder of our stay. This was provided but with some delay due to house keeping. The second room had urine smell on the floor and when asked to clean it. House keeping just sprayed cleaning product in and around the toilet and left it as is. Hotel has been refurb, but shower fixtures like the hand shower were leaking when in use. Tiles in shower were stained. Looking a bit tired and need replacing of fixtures. The iron didn't have a steam function. Beds and pillows are comfortable and air conditioning worked well.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Hai

Traveled with partner
Hospitality and stylish hotel, love it !
Stayed 4 nights in Feb 2025

10/10 Excellent

JULIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everywhere, glad i stayed here
Stayed 3 nights in Feb 2025

4/10 Poor

anthony amir

Business traveler
Disliked: Cleanliness, staff & service

unfriendly and unhelpful check in staff and rules

Stayed 2 nights in Feb 2025

10/10 Excellent

XIAOMIN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is spacious and clean. The Times Square shopping center is just across the street and there are many restaurants there. Other major shopping centers are also in a walk distance. Highly recommended.
Stayed 4 nights in Jan 2025

8/10 Good

Graeme

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was fine, however, the receptionist at first seemed to be quite desperate to put me in a twin room when i ordered a double bed. It was resolved when i came back a few hours later to formally check in. The hotel was in a superb location, but just seemed slightly 'tired' to me.
Stayed 2 nights in Jan 2025

10/10 Excellent

Rama

Liked: Property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

4/10 Poor

Mark

Disliked: Property conditions & facilities
Sadly an old property with some refurbishment. Booked king bed room told not available and offered two single beds where the length was not enough so they said will upgrade but still two single beds. Staff not so friendly and lifts cluncked as doors opened and closed causing concern they would break down. Overall not a pleadant stay but on a positive note amazing location.
Stayed 2 nights in Jan 2025

6/10 Okay

Racquel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel staff are friendly, they provide excellent service and the rooms are impeccably clean. However, the quality of food and the service on the restaurant side is a different story. This hotel may not be a great fit for westerners especially for meat eaters. While there are a lot of selections for the breakfast buffet, there is barely any meat dish available. The buffet is heavy on carbs and vegetables. There's an everyday cheese or chicken sausage and some cold cuts, very bland. That's it for the meat option. There's also some type of Indian chicken dish, but if you're used to having bacon or pork sausages, you won't find it here. The quality of the food is also questionable as there are mornings where the food is visibly left over from the day before with veggies wilting and visible oxidation and food is cold from the fridge. Even the scrambled eggs are cold...fridge cold. There is a noodle and congee station but this is rarely staffed. In our 5 days there, I never once was able to order anything from this station as there is no staff that mans it. Even the afternoon cocktails selection isn't that great and the bartender is always missing. It's very hard to order any kind of drinks.
Stayed 5 nights in Dec 2024

2/10 Terrible

Camay

Stayed 2 nights in Jan 2025

10/10 Excellent

Marwati Binti

Stayed 3 nights in Dec 2024

4/10 Poor

Jessica

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing Experience

Front Desk Service: The front desk staff demonstrated poor service during check-out. We were asked to wait for 10 minutes while they checked the room for additional charges, but we ended up waiting over 30 minutes. When we approached the reception to inquire about the status, the staff casually informed us that everything was fine and that we could leave. It turns out they had forgotten about us entirely. This level of service is unacceptable for a hotel of this standard. Food Quality: The food at the restaurant was subpar and lacked quality or flavor. For the price and reputation, we expected much better. Swimming Pool Hygiene: The swimming pool area was highly disappointing. It was crowded with guests dressed in ordinary clothes instead of proper swimwear, which is extremely unhygienic and unappealing.
Stayed 3 nights in Dec 2024

4/10 Poor

arnaud

Disliked: Property conditions & facilities
Terrible Bed quality, pictures are better than reality.
Stayed 2 nights in Dec 2024

8/10 Good

ABDULRANI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

2/10 Terrible

Christopher

Disliked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Sylvie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location. Great for woman traveling solo. Close by lots of malls to shop. Also close to get facial, massage (foot and body)….Some malls offer other activities (miniatures display…)to do besides shopping…close by choice of food amazing, delicious and safe (for ex- Jalan Alor Food street). Kuala Lumpur felt safe. Hop on hop off near by
Stayed 7 nights in Dec 2024