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Mercure Kuala Lumpur Shaw Parade

4.0 star property

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Photo gallery for Mercure Kuala Lumpur Shaw Parade

Exterior
In-room safe, desk, iron/ironing board, free cribs/infant beds
Breakfast served, international cuisine
Exterior
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
No. 152, Jalan Changkat Thambi Dollah, Kuala Lumpur, Selangor, 55100
  • Berjaya Times Square
    ‪7 min walk‬
  • Pavilion Kuala Lumpur
    ‪15 min walk‬
  • Petronas Twin Towers
    ‪4 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪45 min drive‬

Room options

View all photos for Privilege, Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Privilege, Room, 1 Queen Bed

  • 284.7 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 2 Twin Beds

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 2 Twin Beds

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Queen Bed

Suite, 1 Queen Bed | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Room, 1 Queen Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Classic Room, 1 Queen Bed

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed (Privilege Luxe)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Room, 1 Queen Bed (Privilege Luxe)

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds (Classic)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, 2 Twin Beds (Classic)

  • 269 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed (Classic)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Superior Room, 1 Queen Bed (Classic)

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Holiday Inn Express Kuala Lumpur City Centre by IHG

  • Breakfast included
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very Good, (1000)
The price is $40
per night
$53 total
includes taxes & fees
Apr 4 - Apr 5
Holiday Inn Express Kuala Lumpur City Centre by IHG

About this property

Mercure Kuala Lumpur Shaw Parade

4-star Kuala Lumpur hotel, connected to a shopping center in Imbi
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a poolside bar, a coffee shop/cafe, and self parking. Change of towels is available on request.
Mercure Kuala Lumpur Shaw Parade offers 213 air-conditioned accommodations with safes and slippers. 45-inch LED televisions come with satellite channels. Bathrooms include bidets, hair dryers, and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Mercure Kuala Lumpur Shaw Parade provides an outdoor pool and a fitness center. Dining options at the hotel include a restaurant and a coffee shop/cafe. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a terrace, a garden, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Mercure Kuala Lumpur Shaw Parade is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Chorak - This restaurant specializes in international cuisine and serves breakfast only.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 10 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: MYR 63 per person
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Chorak

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking

More

  • 11 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2016
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 45-inch LED TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 130.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 63 per person
  • Self parking fee: MYR 10.00 per night
  • Rollaway bed fee: MYR 130.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Property is also known as

Mercure Kuala Lumpur Shaw Parade Hotel
Mercure Shaw Parade Hotel
Mercure Shaw Parade
Mercure Kuala Lumpur Shaw Parade (opening January 2017)
Mercure Kuala Lumpur Shaw Parade Hotel
Mercure Kuala Lumpur Shaw Parade Kuala Lumpur
Mercure Kuala Lumpur Shaw Parade Hotel Kuala Lumpur

Mercure Kuala Lumpur Shaw Parade Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 424 out of 839 reviews
Rating 8 - Good. 331 out of 839 reviews
Rating 6 - Okay. 69 out of 839 reviews
Rating 4 - Poor. 8 out of 839 reviews
Rating 2 - Terrible. 7 out of 839 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Nice good convenient
Stayed 2 nights in Dec 2024

10/10 Excellent

Kean-Hooi

Stayed 2 nights in Nov 2024

8/10 Good

Seng Yee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and comfort But bad sound proof
The good: The property is clean and comfortable, with a convenient location close to major attractions. The room faces away from the road, ensuring no traffic noise. The bad: Soundproofing is poor; conversations from neighboring rooms are clearly audible. Additionally, parking incurs an extra charge.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lindawati

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff & service were excellent. Cannot fault the staff. Spoilt for choice at breakfast. The room was lovely although I would've preferred one with a bath but that's ok. The surrounds is shabby but that's just the area it's located at. It's very close to Time Square and short distance to Lalaport if shopping is your thing. Note to self...don't use Google Maps for walking directions. It'll lead you up the garden path!
Stayed 4 nights in Nov 2024

6/10 Okay

Dalip

Traveled with family
Housekeeping and friendliness was under par.
Stayed 4 nights in Nov 2024

6/10 Okay

Azura

Stayed 2 nights in Oct 2024

8/10 Good

Mr Chung Wen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Poh Keyong

Stayed 3 nights in Sep 2024

10/10 Excellent

CHERYL

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel 🤗 Breakfast was good! Close to Time Square. Beds comfy , great showers
Stayed 5 nights in Oct 2024

10/10 Excellent

Ahmad Fardeen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and great service
Stayed 8 nights in Sep 2024

10/10 Excellent

Jemima

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I thoroughly enjoyed our stay at this hotel. Lovely views of city from the rooms and lift lobby. Great housekeeping and room furnishing and design. Bed was very comfortable. Many thanks to all the staff at Mecure klsp for the wonderful hospitality.
Stayed 4 nights in Oct 2024

10/10 Excellent

Kareen Canares

Traveled with group
Liked: Property conditions & facilities
I wish i can stay longer i like the hotel is good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Mathieu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel near everything! I totally recommend it. 5 stars!
Stayed 13 nights in Sep 2024

8/10 Good

Saninder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself is clean, staff are helpful and kind. However, the location isn’t that great or walkable to most places of interest in Kuala Lumpur. You have to be prepared to call a taxi in order to explore the city. Nevertheless, given the price point of the hotel it’s definitely worth the price.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dal Rae

Liked: Cleanliness, staff & service, property conditions & facilities
I liked staying here!
Stayed 3 nights in Sep 2024

8/10 Good

Waihei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall great place and would recommend. Better if you have your own ride but not needed. Transportation is inexpensive there.
Stayed 3 nights in Sep 2024

10/10 Excellent

Tse

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 5 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Worn out rooms, faulty amenities. Average stay.
Being part of the Accor group and also the Mercure brand, we had expected the same standards from this hotel. However, we were very disappointed during our stay. Check-in was slow and the staff was constantly on the computer without telling us what they were doing. We had spent almost close to 30 mins checking in. The room was a letdown. Upon going into my room after check-in, the minibar drawer still has trash and opened packets of sugar and coffee, and I had to call housekeeping again to clean up. I had even caught a roach in the evening after I came back from my dinner. The down light and the light on the toilet mirror was faulty, making the toilet so dimly litted. There are also cracks on the walls and dirt on the carpet, even after housekeeping was done. Overall, the room looks and feels dirty even after cleaning. Perhaps a refurbishment will do them good. This is definitely not what I expect from a 4-star hotel and also from a renowned hotel group. I will definitely reconsider going back to this hotel when I'm back in KL in the future.
Stayed 2 nights in Aug 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aceess to the main attractions
Stayed 8 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I did pay for tourist tax but didn’t rec the receipt fm the staff when we check in
Stayed 2 nights in Aug 2024

8/10 Good

Farzana

Liked: Cleanliness, staff & service, property conditions & facilities
Very hard to get taxi around
Stayed 3 nights in Aug 2024

10/10 Excellent

Ng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for a 4 stars Hotel. Room is quite big with sofa and area to put luggage. Toilet is big also with seperate bathroom and big vanity top. The room fridge has some stain inside. Swimming pool has a nice view of the City. Staffs were friendly and able to understand English. Surrounding area has many food option and short walking distance to Berjaya Time Square and Lalaport, a new and big shopping mall. Just have to be careful when crossing the road to Bejaya Time Square.
Stayed 1 night in Aug 2024

10/10 Excellent

Aloysius

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jul 2024

10/10 Excellent

Bandana, auckland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great. Nice clean and service very good
Stayed 2 nights in Jul 2024

10/10 Excellent

Piotrek

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024