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Mercure Selangor Selayang

3.5 star property

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Photo gallery for Mercure Selangor Selayang

Exterior
Indoor pool, outdoor pool
Lobby sitting area
Superior Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes
Reception

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pool
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
No B G 12 Dataran Emerald Jalan PS 11, Prima Selayang, Batu Caves, Sekangor, 68100
  • Batu Caves
    ‪6 min drive‬
  • Petronas Twin Towers
    ‪15 min drive‬
  • KLCC Park
    ‪16 min drive‬
  • Subang (SZB-Sultan Abdul Aziz Shah)
    ‪33 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed, Executive Level

Superior Double Room, 1 Double Bed, Executive Level | Minibar, in-room safe, desk, blackout drapes

Superior Double Room, 1 Double Bed, Executive Level

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds, Executive Level

Superior Room, 2 Twin Beds, Executive Level | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds, Executive Level

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Superior Suite, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, blackout drapes

Superior Suite, 1 Double Bed with Sofa bed

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Suite, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Executive Suite, 1 Double Bed

  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Minibar, in-room safe, desk, blackout drapes

Superior Double Room, 1 Double Bed

  • 301 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Minibar, in-room safe, desk, blackout drapes

Superior Room, 2 Twin Beds

  • 301 sq ft
  • Sleeps 3
  • 2 Twin Beds

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About this property

Mercure Selangor Selayang

3.5-star Batu Caves hotel connected to a shopping center, close to 99 Wonderland Park
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a conference center are onsite. Housekeeping is available on request.
Mercure Selangor Selayang offers 120 air-conditioned accommodations with minibars and safes. 43-inch flat-screen televisions come with premium cable channels. Bathrooms include rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 7 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 7 years old are not allowed in the swimming pool or fitness facility.

In addition to an indoor pool, Mercure Selangor Selayang provides an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and 5 meeting rooms. Event facilities measuring 7126 square feet (662 square meters) include a conference center. This business-friendly hotel also offers a complimentary children's club, multilingual staff, and concierge services. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary covered self parking is available on site, along with a car charging station.

Mercure Selangor Selayang is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Meraki Restaurant - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.
Mercure Bar - Onsite bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free secured, covered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 48 for adults and MYR 20 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Meraki Restaurant
  • Mercure Bar

Things to do

  • Free children's club
  • Gym
  • Indoor pool
  • Outdoor pool
  • Shopping mall

Family friendly

  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 5 meeting rooms
  • Business center
  • Computer station
  • Conference center (7,126 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MYR 48 for adults and MYR 20 for children
  • Airport shuttle fee: MYR 220 per vehicle (one-way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
Tax ID - B16-1808-31034763
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Guests under 7 years old are not allowed in the swimming pool or fitness facility, and guests under 7 years old are only allowed in the swimming pool and fitness facility with adult supervision

Property is also known as

Mercure Selangor Selayang Hotel Batu Caves
Mercure Selangor Selayang Hotel
Mercure Selangor Selayang Batu Caves
Mercure Selangor Selayang
Mercure Selangor Selayang Hotel
Mercure Selangor Selayang Batu Caves
Mercure Selangor Selayang Hotel Batu Caves

Mercure Selangor Selayang Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 18 out of 43 reviews
Rating 8 - Good. 12 out of 43 reviews
Rating 6 - Okay. 7 out of 43 reviews
Rating 4 - Poor. 1 out of 43 reviews
Rating 2 - Terrible. 5 out of 43 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

6.4/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

NOOR ZAKIYAH

Stayed 1 night in Nov 2024

10/10 Excellent

Dr.Mohammed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Sep 2024

2/10 Terrible

En Ting

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Bad Experience

Bad services, call to them an hour no respond. And blame me never call immediately. Room like no aircon. Before check out time got someone open the door! Mercure should be the 4 star hotel, and end up received the super bad experience.
Stayed 1 night in Dec 2023

8/10 Good

Kanthan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Rooms in A Quiet Area

Pretty nice hotel with lovely, clean rooms and friendly, helpful staff. Coffee shops and supermarkets are like 5 min walk away. 10 minutes drive to Batu Caves.
Stayed 1 night in Dec 2023

8/10 Good

TYRONE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An uneventful stay which in itself is pretty good. TV has enough English channels, bed was comfortable, bathroom was clean, amenities were sufficient, staff were friendly and helpful. Nothing more one can ask for.
Stayed 1 night in Dec 2023

2/10 Terrible

Arnan

Stayed 1 night in Nov 2023

8/10 Good

Suresh

Traveled with family
Liked: Room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Komala, Petaling Jaya

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice & Clean hotel
Stayed 2 nights in Sep 2023

6/10 Okay

Siti Balkhis, Rawang

Stayed 1 night in May 2023

10/10 Excellent

Yeow Lee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2023

10/10 Excellent

zakaria

Stayed 1 night in Jan 2022

10/10 Excellent

Nurlida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe, clean and comfort

Very friendly and helpful staff..thx to ms cecilia and ms zura for your kind assistance..the room was pretty good and clean to stay. Internet was superb for my working purposes during entire stay.
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Building style is modern , service is good and good manner . Bedroom was looks gorgeous and cleaned
Stayed 1 night in May 2021

8/10 Good

Danial

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel at Selayang

The hotel is good and perfect location for those need to be around selayang. It is more like business hotel. All the basic amenities is there for you to enjoy.
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2019

2/10 Terrible

Verified traveler

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bed sheet is smelly
Stayed 7 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with family and small children
Liked: Staff & service
The hotel look new but the room have some unknown smell and the toilet leak water from the top.
Stayed 2 nights in May 2019

8/10 Good

Yen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

good condition and underground parking is availabl

Our check-in took a bit long to complete. however the staffs were friendly and helpful.
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2019

8/10 Good

SERRINE

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Muhd Fariq Irrfan Selva, Kuala Lumpur

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very efficient staffs at reception. Clean room
Stayed 1 night in Jan 2019

2/10 Terrible

Dennis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Toilet stank of urine
Stayed 1 night in Jan 2019

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Dec 2018