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Novotel Kuala Lumpur City Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Kuala Lumpur City Centre

Outdoor pool
Outdoor pool
Minibar, in-room safe, desk, blackout drapes
Bar (on property)
Junior Suite, 1 King Bed | Living area | 55-inch TV with satellite channels

Reviews

7.6 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Bar
    Bar
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service
  • Pool
    Pool
  • Housekeeping
    Housekeeping

Explore the area

Map
2 Jalan Kia Peng, Kuala Lumpur, 50450
  • Kuala Lumpur Convention Centre
    5 min walk
  • Aquaria KLCC
    5 min walk
  • Pavilion Kuala Lumpur
    5 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    47 min drive

Room options

View all photos for Deluxe Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 2 Twin Beds

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Premier Room, 2 Twin Beds

  • 301 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Junior Suite, 1 King Bed

  • 603 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Premier Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, desk, blackout drapes

Executive Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

DoubleTree by Hilton Hotel Kuala Lumpur

Pool
Kids pool
Parking included
Restaurant
4.4 out of 5, Excellent, (1012)
The price is $116
per night
$140 total
includes taxes & fees
Dec 7 - Dec 8
DoubleTree by Hilton Hotel Kuala Lumpur

About this property

Novotel Kuala Lumpur City Centre

4-star hotel in Kuala Lumpur City Centre
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a snack bar/deli are onsite. Change of towels is available on request.
Novotel Kuala Lumpur City Centre offers 302 accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.
The Zen Spa has 7 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
In addition to a full-service spa, Novotel Kuala Lumpur City Centre features an outdoor pool and a health club. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 6 meeting rooms. This business-friendly hotel also offers a children's pool, spa services, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Novotel Kuala Lumpur City Centre is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Food Exchange - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Gourmet Bar - This bar specializes in local and international cuisine and serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Self parking on site (MYR 5 per stay; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; MYR 58 for adults and MYR 29 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Food Exchange
  • Gourmet Bar

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 6 meeting rooms
  • Business center
  • Computer station
  • Conference space

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • High-pile carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 28 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 150.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 500 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 58 for adults and MYR 29 for children
  • Airport shuttle fee: MYR 210 per vehicle (one-way, maximum occupancy 3)
  • Self parking fee: MYR 5 per stay (in/out privileges)
  • A late check-out fee will be charged
  • Rollaway bed fee: MYR 150.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Pool access available from 6:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Novotel Hotel Kuala Lumpur City Centre
Novotel Kuala Lumpur City Centre
Accor Kuala Lumpur
Kuala Lumpur Novotel
Novotel Hydro Majestic Kuala Lumpur
Novotel Kl
Novotel Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel
Accor Kuala Lumpur
Novotel Kl
Novotel Hydro Majestic Kuala Lumpur
Kuala Lumpur Novotel
Novotel Kuala Lumpur City
Novotel Kuala Lumpur City Centre Hotel
Novotel Kuala Lumpur City Centre Kuala Lumpur
Novotel Kuala Lumpur City Centre Hotel Kuala Lumpur

Novotel Kuala Lumpur City Centre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 265 out of 1029 reviews" "
Rating 8 - Good. 418 out of 1029 reviews" "
Rating 6 - Okay. 221 out of 1029 reviews" "
Rating 4 - Poor. 79 out of 1029 reviews" "
Rating 2 - Terrible. 46 out of 1029 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

TAN

Business traveler
Liked: Cleanliness, staff & service
Breakfast so so. Room clean but weak shower. loud aircon noise.
Stayed 4 nights in Jul 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For my stay in Malaysia, I had to stay close to the Kuala Lumpur Convention Center as I was initially in town a conference. I greatly enjoyed my stay with Novotel and have no outstanding complaints! Some of the top highlights for me were the central location, quality of the rooms and service, and cost for a four star stay! All of the staff was incredibly kind and helpful, and I found the atmosphere to be calm and professional. I would recommend this stay for your trip to Kuala Lumpur.
Stayed 8 nights in Aug 2024

8/10 Good

Ibrahim, Khatijah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The swimming pool needs to be improved on. Dining for breakfast menu could be further improved in terms of variety (same menu almost every day). Good service given and property is walkable to Pavillion.
Stayed 5 nights in Aug 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Jul 2024

8/10 Good

Viktor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, but there is a bit of confusion with the luggage while leaving it with the staff - it takes some time for them to find and identify it. Would probably book the same hotel while staying in Kuala Lumpur.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in May 2024

8/10 Good

Rajesh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had good time there would recommend friends and relatives
Stayed 6 nights in Jul 2024

10/10 Excellent

Maria V

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Jul 2024

6/10 Okay

Shih Wen

Liked: Cleanliness
Dine / Shop
Good location to surrounding to dine , shopping .
Stayed 2 nights in Jul 2024

8/10 Good

Miya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were supposwd to have 2 twin sized bed we indicated we were 3 people in the room but the bed can only accomodate 1. We had to push the 2 beds together but it was uncomfortable for the one in the middle. It was in the ads we can have a free futon mattress but it was not available :( but the staff were all courteous and friendly. Which is a good reason enough to stay
Stayed 4 nights in Jul 2024

10/10 Excellent

Yeow Khuan

Stayed 3 nights in Apr 2024

6/10 Okay

Richard

Stayed 6 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, we will be back!
My family stayed 3 nights in the junior suite and were very impressed with the room and could not fault anything. The location is fantastic and is within short walking distance to all the major shopping malls and tourist attractions.
Stayed 3 nights in Jul 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay again
This is my 2nd stay with novotel. Location is near to Pavilion KL yet away from the buzz.
Stayed 3 nights in Jun 2024

10/10 Excellent

Dawn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Very comfortable and nice hotel, as with all Novotel hotels. Location is very good too and just a short walk and opposite to Pavilion Mall.
Stayed 1 night in May 2024

8/10 Good

Kah Peng

Stayed 3 nights in Apr 2024

8/10 Good

GARRETT

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Generally ok hotel. No bad thing to say not to book, but no good thing to say otherwise… walkable to pavilion. And klcc
Stayed 3 nights in May 2024

10/10 Excellent

Narina

Stayed 3 nights in May 2024

8/10 Good

Chandrakumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Stacey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great hotel in the middle of downtown KL! Our room was spotless, the bed was super comfortable, very nice pillows, clean bathroom, free filtered water, and a very helpful staff. It is also steps away from a massive shopping center that has about 100 different options for food - pretty much everything you can think of. I would highly recommend this hotel and hope to stay again soon.
Stayed 1 night in May 2024

10/10 Excellent

Chandrakumar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, the staff were really friendly and breakfast was great every morning! We loved how quick it was to get to bukit Bintang and to all the transport links
Stayed 4 nights in Apr 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friends vacations.
Great location, just behind Pavilions. Walkable to KLCC, Twin Tower via overhead bridge, and 15 minutes walk to Bukit Bintang, Jalan alor area. Great security cos the lift card only allow u to access to your room level. Nice bed, good shower, with premiums shampoo, conditioner, body lotions, shower gel provided. Enjoy the pool on level 3. Stictly no smoking within hotel permises.
Stayed 3 nights in Apr 2024