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Oakwood Hotel & Residence Kuala Lumpur

4.0 star property

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Photo gallery for Oakwood Hotel & Residence Kuala Lumpur

Exterior detail
TV
Reception
In-room safe, desk, laptop workspace, iron/ironing board
Terrace/patio

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Pool
  • Pet friendly
  • Parking available

Explore the area

Map
222 Jalan Ampang, Kuala Lumpur, Kuala Lumpur, 50450
  • Gleneagles Kuala Lumpur
    ‪14 min walk‬
  • KLCC Park
    ‪2 min drive‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

View all photos for 1 Bedroom Deluxe

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Deluxe

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Deluxe King, Corner

1 Bedroom Deluxe King, Corner | In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Deluxe King, Corner

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Premier

  • 570 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Family Premier

In-room safe, desk, laptop workspace, iron/ironing board

2 Bedroom Family Premier

  • 883 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Twin Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 Bedroom Deluxe Twin

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Deluxe Twin

  • 570 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 Bedroom Premier Twin

In-room safe, desk, laptop workspace, iron/ironing board

1 Bedroom Premier Twin

  • 570 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Mercure Kuala Lumpur Shaw Parade

  • Pool
  • Kids pool
  • Free WiFi
  • Restaurant
4.4 out of 5, Excellent, (832)
The price is $57
per night
$64 total
includes taxes & fees
Feb 25 - Feb 26
Mercure Kuala Lumpur Shaw Parade

About this property

Oakwood Hotel & Residence Kuala Lumpur

4-star hotel in Kampung Datuk Keramat
This smoke-free hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a poolside bar, and self parking. Housekeeping is available on request.
Oakwood Hotel & Residence Kuala Lumpur offers 251 air-conditioned accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Oakwood Hotel & Residence Kuala Lumpur provides an outdoor pool and a fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and 4 meeting rooms. This business-friendly hotel also offers a terrace, a vending machine, and tour/ticket assistance. For a surcharge, a shuttle from the airport to the hotel (available on request) is offered to guests. Parking is available onsite for a surcharge.

Oakwood Hotel & Residence Kuala Lumpur is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
TrEat Restaurant and Bar - This poolside restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 6:00 AM to 11:30 PM on request
  • Onsite parking available only on request
  • Self parking on site (MYR 8 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: MYR 38 for adults and MYR 25 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • TrEat Restaurant and Bar

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • Business center

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Doorbell and phone notification
  • Elevator
  • Grab bar near toilet
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 20 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Rooftop garden
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MYR 500 per accommodation, per night
Welcoming dogs and cats only
2 total (up to 22 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls and litter boxes are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 100.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 38 for adults and MYR 25 for children
  • Airport shuttle fee: MYR 280.00 per vehicle
  • Self parking fee: MYR 8 per day (in/out privileges)
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 100.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Oakwood Hotel Kuala Lumpur
Oakwood Kuala Lumpur
Oakwood Hotel Residence Kuala Lumpur
Oakwood & Kuala Lumpur
Oakwood Hotel & Residence Kuala Lumpur Hotel
Oakwood Hotel & Residence Kuala Lumpur Kuala Lumpur
Oakwood Hotel & Residence Kuala Lumpur Hotel Kuala Lumpur

Oakwood Hotel & Residence Kuala Lumpur Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 251 out of 476 reviews
Rating 8 - Good. 159 out of 476 reviews
Rating 6 - Okay. 40 out of 476 reviews
Rating 4 - Poor. 13 out of 476 reviews
Rating 2 - Terrible. 13 out of 476 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Stayed 3 nights in Aug 2024

8/10 Good

Leung, Poughkeepsie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly and helpful. Breakfast selection is quite good.
Stayed 2 nights in Jun 2024

8/10 Good

William

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Vey nice place. Wonderful staff
Stayed 5 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay in KL
Great price! Great location! Great over all experience!
Stayed 2 nights in May 2024

10/10 Excellent

Leung, Poughkeepsie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and knowledgeable staffs. A wonderful breakfast buffet offering.
Stayed 2 nights in May 2024

10/10 Excellent

Gloria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am not aware of VIP benefits. I paid extra per night for breakfast for two.
Stayed 4 nights in May 2024

8/10 Good

Nor Sharlina

Stayed 1 night in May 2024

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
No comments
Stayed 4 nights in Apr 2024

8/10 Good

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 3 nights in Apr 2024

6/10 Okay

Khalid

Business traveler
Liked: Cleanliness, amenities
Mr. SUZAN is a great and nice worker ..his work is so proficient .
Stayed 1 night in Mar 2024

6/10 Okay

Ricardo de

Liked: Staff & service
Disliked: Property conditions & facilities
The rooms had multiple issues none are super bad but I would expect more from a 4 star hotel. What I didn't like: - Broken window pain; - Shower doesn't drain properly; - Room was dusty and some places were not properly wiped; - Toilette (side) lever was broken; - No hand soap when I went to the room; - Soap dispenser in shower was broken: - AC took very long to cool room and was noisy even when turned off; What I liked: - Breakfast was amazing; - Staff were incredible and always tried to assist in all of above issues including changing my room; - Nice pool and pool facilities that wasn't crowded at all; - About 10 to 15 min to the canter of the city (by taxi/car) - Some restaurants and super markets close by; - Fresh drinking tap water faucet; - WC seemed clean;
Stayed 12 nights in Feb 2024

10/10 Excellent

Song Heng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good except that the lift only allows access from basement carpark to lobby but not vice versa, i.e. need to take the stairs from lobby to basement carpark.
Stayed 2 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024

10/10 Excellent

Muluken

Liked: Staff & service, property conditions & facilities
It’s a bit far from the city unless it’s nice hotel…there breakfast is so good
Stayed 3 nights in Feb 2024

10/10 Excellent

SUNIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Kamil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is ok.
Stayed 5 nights in Feb 2024

6/10 Okay

Vandna

Stayed 12 nights in Jan 2024

6/10 Okay

Sau Ying

Stayed 6 nights in Jan 2024

6/10 Okay

Kit Yee Jody

Traveled with partner
No regular check for amenities. No bath gel for 1st day and no toilet roll on 2nd day.
Stayed 2 nights in Jan 2024

10/10 Excellent

Leung, Poughkeepsie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courtesy and helpful staffs
Stayed 3 nights in Jan 2024

10/10 Excellent

Aburisheh

Liked: Staff & service, property conditions & facilities, room comfort
Good hotel but need to be carful about cleening
The hotel in general is excellent. The breakfast is good. The swimming pool is good. The staff are excellent. There was a problem with the mattress covers. We found many stains on them, so we asked to change them. When they put the new washed covers on, there were also stains in them, indicating that the lawndry was not cleaning well. We found hair on the bathroom floor. We discovered that the room had not been cleaned. After the previous guest used it
Stayed 4 nights in Nov 2023

8/10 Good

Ma Ambelle Ines

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

10/10 Excellent

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated our stay. The staff were terrific, the breakfasts were excellent, the laundry facilities were new and the service from the front desk was terrific. Highly recommended.
Stayed 14 nights in Sep 2023

10/10 Excellent

monique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property cleanliness , staff friendly ,transportation excellent, supermarket near, good stuff to buy, all kind restaurants around
Stayed 1 night in Oct 2023