PARKROYAL COLLECTION Kuala Lumpur

5.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for PARKROYAL COLLECTION Kuala Lumpur

Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, sun loungers
Lobby
Lifestyle Premier King | View from room
2 bars/lounges, lobby lounge
Signature Family Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Air conditioning
  • Room service

Explore the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Lot 10 Shopping Centre
    2 min walk
  • Kurata Japanese Fine Dining
    1 min walk
  • Bukit Bintang Station
    2 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    45 min drive

Room options

Lifestyle Premier Double Double

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Lifestyle Suite

  • 667 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Urban Deluxe Twin

  • City view
  • Sleeps 2
  • 2 Twin Beds

Signature Family Suite

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Urban Deluxe King

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Urban Suite

  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Lifestyle Premier King

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

COLLECTION Club Premier King

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

COLLECTION Club Premier Double Double

  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

COLLECTION Club Premier Twin

  • 391 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

COLLECTION Club King

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Urban Family Suite

  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Similar properties

About this property

PARKROYAL COLLECTION Kuala Lumpur

5-star hotel in Bukit Bintang
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
PARKROYAL COLLECTION Kuala Lumpur offers 527 air-conditioned accommodations with minibars and safes. 50-inch Smart televisions come with premium digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
St Gregory Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a spa tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, PARKROYAL COLLECTION Kuala Lumpur features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

10 meeting rooms are available. This Art Deco hotel also offers a rooftop terrace, spa services, and multilingual staff. Guests can use the outdoor pool at a partner property. Onsite parking is available (surcharge), along with a car charging station.

PARKROYAL COLLECTION Kuala Lumpur is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Thyme All-Day Dining - Onsite restaurant. Reservations are required.
Botanist Lounge & Bar - This lobby lounge serves light fare only. Happy hour is offered. Reservations are required. Open daily.
Skye Chill - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (MYR 2.20 per day)
  • Valet parking on site (MYR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 42.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Botanist Lounge & Bar
  • Skye Chill
  • Thyme All-Day Dining

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping mall

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Spa tub
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 85 for adults and MYR 42.50 for children
  • Covered self parking fee: MYR 2.20 per day
  • Valet parking fee: MYR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 351 out of 647 reviews" "
Rating 8 - Good. 178 out of 647 reviews" "
Rating 6 - Okay. 72 out of 647 reviews" "
Rating 4 - Poor. 31 out of 647 reviews" "
Rating 2 - Terrible. 15 out of 647 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Stayed 1 night in Aug 2024

8/10 Good

wai yan

Liked: Cleanliness, staff & service, property conditions & facilities
超級方便啲一間酒店
Stayed 3 nights in Jul 2024

6/10 Okay

Fahad

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and close to all amenities. Just hard to get transport like grab in the evening as there is lots of traffic. Hotel is welcoming and service is excellent, however the beds are very stiff and can do with softer mattresses.
Stayed 5 nights in Sep 2024

10/10 Excellent

Richard

Stayed 4 nights in Sep 2024

10/10 Excellent

lynne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Hotel Friendly and helpful staff very clean ideal location. We have stayed here on many occasions and never been disappointed
Stayed 3 nights in Aug 2024

10/10 Excellent

Oliver

Stayed 3 nights in Sep 2024

10/10 Excellent

Lalita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

HANAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and super friendly experience. The Club room upgrade was worth it. The evening ‘snack’ Buffet was a full dinner in my opinion and it was good. The breakfast add on is a must! Worth every penny. Exceptional experience. My only complaint is I paid for a room upgrade and when I got there the only Club room they had was room 510 - which is a nice room but had FULL OBSTRUCTION- no view of any sort. It was dark and I need light! I felt a bit let down on that aspect.
Stayed 3 nights in Sep 2024

10/10 Excellent

Mehran

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff were amazing.
Stayed 13 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Don

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
1st time stay in this hotel.. Happy overall.. the service staff is friendly and attentive.. ready to help.. thanks to Mandy this lady even remembered me where I preferred seating area. Her service is impeccable. I will be back . Please improve on your car park.. abit of hellish experience driving in.. should be better maintenance and plenty of lighting and signage.. give me a scared.
Stayed 2 nights in Sep 2024

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best in KL
The weather was good! It’s near to many amenities! I’m spoilt on the various choices of cuisines. And it’s a shop till u drop area.
Stayed 3 nights in Aug 2024

10/10 Excellent

WENDY

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and clean.
Stayed 5 nights in Aug 2024

10/10 Excellent

Yew Ping

-
Stayed 3 nights in Jun 2024

10/10 Excellent

samir

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful experience I had.
Stayed 1 night in Aug 2024

8/10 Good

Reenda Yasmin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean hotel. Nice ambience. Comfortable bed. Could improve on the blinds for the bathroom tho - even when blinds are down, there is still a gap between blinds and window, making the toilet visible from outside. Making up room services a tad slow as compared to other hotels. Otherwise, nice comfortable stay. Accessible - right across from Sungei Wang and 5mins from Lot10
Stayed 3 nights in Aug 2024

6/10 Okay

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Tej

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for 5 nights at Park Royal Collection. Very close to the main area in Bukit Bintang if you want to walk.
Stayed 4 nights in Aug 2024

10/10 Excellent

audrey

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was nice, not as nice as other family members had even though i booked for all of us at same time. Breakfast for first 2 mornings was ok. Staff were not as eager to help out, didn't seem to have direction and just stood around waiting for us to approach them. Tables were not cleared quickly. That changed considerably when Syaffik was there for rest of week. Very efficient and helpful and always smiling, couldn't do enough for all guest's. Made the start to our morning much nicer. Lounge and bar was a nice place to meet up but food was a disappointment as it was mostly cold when served. That needs to be addressed as club sandwiches, chips and sliders are not appetising when lukewarm or cold. Hotel is very convenient for shopping,restaurants, monorail and hop on hop off bus.
Stayed 5 nights in Jul 2024

8/10 Good

Joshua Thomas James

Liked: Cleanliness, property conditions & facilities
Rooms are small, doesnt really have anywhere for two suitcases. Staff always seem flustered and rushed, not alot of organisation. Location is great. Walking distance to most places
Stayed 5 nights in Aug 2024

10/10 Excellent

Chui LIn, Singapore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Traffic a bit heavy - possibly due to Singapore long weekend. Otherwise no complain.
Stayed 3 nights in Aug 2024

8/10 Good

YUNTIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Lau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024