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PARKROYAL COLLECTION Kuala Lumpur

5.0 star property

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Photo gallery for PARKROYAL COLLECTION Kuala Lumpur

Outdoor pool, open 7:00 AM to 8:00 PM, free cabanas, sun loungers
Lifestyle Premier King | View from room
Lobby
2 bars/lounges, lobby lounge
Signature Family Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Spa
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Berjaya Times Square
    ‪7 min walk‬
  • Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪45 min drive‬

Room options

View all photos for Lifestyle Premier Double Double

Lifestyle Premier Double Double | Minibar, in-room safe, blackout drapes, iron/ironing board

Lifestyle Premier Double Double

  • 344 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Lifestyle Suite

Lifestyle Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Lifestyle Suite

  • 667 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Urban Deluxe Twin

Urban Deluxe Twin | Minibar, in-room safe, blackout drapes, iron/ironing board

Urban Deluxe Twin

  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Signature Family Suite

Signature Family Suite | Children's theme room

Signature Family Suite

  • 538 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Urban Deluxe King

Urban Deluxe King | Minibar, in-room safe, blackout drapes, iron/ironing board

Urban Deluxe King

  • 269 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Suite

Urban Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Urban Suite

  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Lifestyle Premier King

Lifestyle Premier King | Minibar, in-room safe, blackout drapes, iron/ironing board

Lifestyle Premier King

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for COLLECTION Club Premier King

COLLECTION Club Premier King | Minibar, in-room safe, blackout drapes, iron/ironing board

COLLECTION Club Premier King

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for COLLECTION Club Premier Double Double

COLLECTION Club Premier Double Double | Minibar, in-room safe, blackout drapes, iron/ironing board

COLLECTION Club Premier Double Double

  • 388 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for COLLECTION Club Premier Twin

COLLECTION Club Premier Twin | Minibar, in-room safe, blackout drapes, iron/ironing board

COLLECTION Club Premier Twin

  • 391 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for COLLECTION Club King

COLLECTION Club King | Minibar, in-room safe, blackout drapes, iron/ironing board

COLLECTION Club King

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Urban Family Suite

Urban Family Suite | Minibar, in-room safe, blackout drapes, iron/ironing board

Urban Family Suite

  • 538 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

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About this property

PARKROYAL COLLECTION Kuala Lumpur

5-star hotel in Bukit Bintang
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar.
PARKROYAL COLLECTION Kuala Lumpur offers 527 air-conditioned accommodations with minibars and safes. 50-inch Smart televisions come with premium digital channels.

Bathrooms include showers with rainfall showerheads, bathrobes, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
St Gregory Spa has 5 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
In addition to a full-service spa, PARKROYAL COLLECTION Kuala Lumpur features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.

10 meeting rooms are available. This Art Deco hotel also offers a rooftop terrace, spa services, and multilingual staff. Guests can use the outdoor pool at a partner property. Onsite parking is available (surcharge), along with a car charging station.

PARKROYAL COLLECTION Kuala Lumpur is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Thyme All-Day Dining - Onsite restaurant. Reservations are required.
Botanist Lounge & Bar - This lobby lounge serves light fare only. Happy hour is offered. Reservations are required. Open daily.
Skye Chill - This poolside bar serves light fare only. Happy hour is offered. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Mandarin), English, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Covered self parking on site (MYR 2.20 per day)
  • Valet parking on site (MYR 40 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 85 for adults and MYR 42.50 for children
  • 2 bars/lounges
  • A poolside bar
  • A restaurant

Restaurants on site

  • Botanist Lounge & Bar
  • Skye Chill
  • Thyme All-Day Dining

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor pool (guest access)
  • Shopping mall

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 10 meeting rooms

Outdoors

  • Free pool cabanas
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (43 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with premium digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 85 for adults and MYR 42.50 for children
  • Covered self parking fee: MYR 2.20 per day
  • Valet parking fee: MYR 40 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Kuala Lumpur Parkroyal
Parkroyal
Parkroyal Hotel
Parkroyal Hotel Kuala Lumpur
Parkroyal Kuala Lumpur
Kuala Lumpur Parkroyal Hotel
Parkroyal Kuala Lumpur Hotel Kuala Lumpur
PARKROYAL Kuala Lumpur Hotel
PARKROYAL Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel
PARKROYAL COLLECTION Kuala Lumpur Kuala Lumpur
PARKROYAL COLLECTION Kuala Lumpur Hotel Kuala Lumpur

PARKROYAL COLLECTION Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 385 out of 701 reviews
Rating 8 - Good. 192 out of 701 reviews
Rating 6 - Okay. 75 out of 701 reviews
Rating 4 - Poor. 33 out of 701 reviews
Rating 2 - Terrible. 16 out of 701 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Belay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are extremely helpful and friendly. Rooms are very clean and quiet with nice views. Very pleased with convenience to all shopping and dining area. Centrally located literally to every thing. Thanks
Stayed 6 nights in Dec 2024

10/10 Excellent

Cheryl

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

6/10 Okay

CRIMMINS

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

lan yuet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Wen Li

Stayed 3 nights in Nov 2024

10/10 Excellent

LAP CHEE

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wen Li

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel
Fabulous hotel in a great area. shopping and restaurants in the area all walking distance. Hop on hop off bus stop for a great cheap tour and transport around the city area. The room was very comfortable, large room, large bed, large bathroom. Modern and clean. We had access to executive lounge with our booking and found the ‘happy hour’ drinks and snacks amazing. The staff were professional and friendly and very helpful. Our 2nd stay here , this stay was even better than the first. We will come back and have recommended to friends and family. Thank you
Stayed 4 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy to come back again any time when passing through KL. From check-in to check-out. The experience was top notch.
Stayed 2 nights in Nov 2024

8/10 Good

T

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed for a week here, I didnt try the breakfast so unabale to comment on that but the location is fantastic for getting around KL. Well connected public transport is less than a 5 minute walk away. If you dont mind walking then quite a few main sight seeing attractions are only a 30 minute walk away. Hotel caters to all - families, people on business and Solo travellers and ideal for couples. In the heart of Bukit Bintang which itself is a very lively area. For me it lost a star in cleanliness because the rooms are mainly carpeted - whilst this is probably done for reduced sound and provides a more comforting feel, the carpet may be retaining some of the moisture from the showering and lack of window ventilation hence you seem to get a slightly damp smell. Facilities lost 1 star as I felt there should have been some complimentary drinks and snacks provided in the room fridge, also the towel rail was only held up by 2 small screws which meant any weight put on them would lead to the rail coming off exposing the sharp nails which I could imagine being a hazard for children (this could have just been my room). The staff were fantastic!
Stayed 6 nights in Dec 2024

10/10 Excellent

Dinohairry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel, beautiful pool and gym amenities. Breakfast buffet spread was wide and good. Staff made us feel welcomed as treasured guests. Left Berjaya apartments and came here straight and it was a literal rise from hell to heaven. Thank you Park Royal Collection! My family really enjoyed the short 1 night stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Jerry

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great and room was comfortable. Najmi, supervisor of Thyme was extremely helpful and helped us dealt with a unfortunate incident while we were having breakfast on 30th November. Thank you!
Stayed 3 nights in Nov 2024

10/10 Excellent

Robyn

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing
This hotel was absolutely beautiful and the food was spectacular not to mention the shower had the best water pressure in the world even better than my own home
Stayed 3 nights in Nov 2024

10/10 Excellent

Dinohairry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

LOK SUM

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Eco friendly hotel. Room is spacious and clean. Walking distance to shopping belt. Staff is helpful and polite.
Stayed 3 nights in Nov 2024

8/10 Good

Tan

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

nicolaas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location , friendly staff, comfortable bed and linen
Stayed 2 nights in Oct 2024

10/10 Excellent

Willie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Su anne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

MAN YEE ANITA

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Urban deluxe room quite small
Stayed 4 nights in Nov 2024

10/10 Excellent

Boon Hwee

Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay with friendly staff.
Stayed 3 nights in Aug 2024

8/10 Good

Tien Luon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024