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Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

5.0 star property

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Photo gallery for Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

2 outdoor pools
Pool views, open daily
2 restaurants, breakfast, lunch, dinner served; Malaysian cuisine
2 restaurants, breakfast, lunch, dinner served; Malaysian cuisine
Minibar, in-room safe, desk, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
IOI Resort City, Serdang, 62502
  • IOI City Mall
    ‪7 min walk‬
  • Universiti Tenaga Nasional
    ‪4 min drive‬
  • Putrajaya Wetlands Park
    ‪12 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪37 min drive‬

Room options

View all photos for Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Non Smoking

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds, Non Smoking (Balcony)

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Non Smoking (Balcony)

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking (Balcony)

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking (Balcony)

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Family Room, Non Smoking

  • Sleeps 3
  • 1 King Bed OR 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Balcony)

Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking (Balcony)

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • 409 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite, Multiple Beds, Non Smoking

Royal Suite, Multiple Beds, Non Smoking | Minibar, in-room safe, desk, blackout drapes

Royal Suite, Multiple Beds, Non Smoking

  • 2937 sq ft
  • Sleeps 6
  • 3 King Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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includes taxes & fees
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About this property

Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel

5-star Serdang hotel walkable to IOI City Mall
This hotel features 2 restaurants, 2 outdoor pools, and 2 poolside bars. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/cafe are onsite. Housekeeping is available on request.
Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel offers 152 air-conditioned accommodations with minibars and safes. A pillow menu is available. 55-inch LCD televisions come with cable channels.

Bathrooms include slippers, bidets, complimentary toiletries, and hair dryers. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel features 2 outdoor swimming pools, a waterslide, a fitness center, and a children's pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 poolside bars and a bar/lounge. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 94150 square feet (8747 square meters) include conference space. This luxury hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site. A total renovation of this property was completed in October 2023.

Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel has designated areas for smoking.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Palms Cafe - This restaurant specializes in Malaysian cuisine and serves breakfast, lunch, and dinner.
Madam Lee Nyonya - This restaurant specializes in Malaysian cuisine and serves lunch and dinner. Open daily.
Baba Bar - Overlooking the pool, this bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Happy hour is offered. Open daily.
Courtyard - This café serves brunch and lunch. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: MYR 60 for adults and MYR 30 for children
  • 2 poolside bars
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Baba Bar
  • Courtyard
  • Madam Lee Nyonya
  • Palms Cafe

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Billiards/pool table
  • Children's pool
  • Golf
  • Golf driving range
  • Gym
  • Playground
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Dining table
  • Free crib
  • Laundry facilities
  • Playground
  • Waterslide

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 94,150 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Area rugs in room
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Grab bar near toilet (35 inches high)
  • Handrails in hallways (39 inches high)
  • Handrails in stairways (39 inches high)
  • Hardwood flooring in room
  • Lever door handles
  • Roll-in shower (39 inches wide)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 8 floors
  • Banquet hall
  • Built in 1995
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Renovated entire property - October 2023
  • Rooftop garden
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Dining table
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately MYR 60 for adults and MYR 30 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, window guards, and outdoor lighting

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Garden Palm Hotel
Hotel Palm Garden
Palm Garden Hotel Putrajaya
Palm Garden Putrajaya

Palm Garden Hotel, Putrajaya, a Tribute Portfolio Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 13 out of 19 reviews
Rating 8 - Good. 3 out of 19 reviews
Rating 6 - Okay. 2 out of 19 reviews
Rating 4 - Poor. 1 out of 19 reviews
Rating 2 - Terrible. 0 out of 19 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Noorazam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recently had the pleasure of staying at Palm Garden, and I must say, it exceeded my expectations in every way. From the moment I arrived, the staff were incredibly welcoming and attentive. The check-in process was smooth and efficient, and I was given all the information I needed for a comfortable stay. The room was spacious and clean. Breakfast with a variety of options that catered to all tastes. I will definitely be returning on my next visit to Putra Jaya!
Stayed 2 nights in Sep 2024

10/10 Excellent

Yihyi

Stayed 3 nights in Aug 2024

8/10 Good

Rhys

Business traveler
Liked: Cleanliness, staff & service, amenities
Didn’t quite like the need to walk up stairs to reach the reception and the lift lobby. My knees injury hurt badly that few days. The plus point was that the staffs were super friendly and the room was great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Yihyi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely family stay for the long weekend.
Stayed 2 nights in Aug 2024

10/10 Excellent

Muhammad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I had a great stay, the room was spacious, the shuttle from the hotel to IOI is very convenient and run every hours, the breakfast selection is great. BTW, Thanks to FO team(include the ballman on that day) assisting me regarding our luggage and transportation inquiry, F&B team, Mr Zainol(Maintenance Mgr) for brief conversation about the hotel. We enjoy our stay and we definitely will come back.
Stayed 1 night in Aug 2024

10/10 Excellent

Maurice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean, good service, quiet and peaceful. Good be a little better for Sr citizen friendliness with ramps vs staircases
Stayed 2 nights in Jul 2024

4/10 Poor

Nipton

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Sloppy housekeeping
Back door to patio wasn't locked, there were 3 coffee bean cups that were not disposed, no bathroom slippers and no bath towels!
Stayed 1 night in Jul 2024

10/10 Excellent

Khilmi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended. Comfortable stay. Staffs were very friendly. Superb vibe to get away from the city.
Stayed 1 night in Jul 2024

6/10 Okay

JERRY

Stayed 3 nights in Apr 2024

10/10 Excellent

Wei Chong George

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated hotel. Nice and clean rooms all around. Comfortable bed.
Stayed 2 nights in Jan 2024

10/10 Excellent

Seah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jan 2024

8/10 Good

RACHEL

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff is knowledgeable and attentive.
Stayed 6 nights in Nov 2023

6/10 Okay

Fukumi

Stayed 3 nights in Aug 2024

10/10 Excellent

Samy

Liked: Cleanliness, staff & service, property conditions & facilities
Super
Stayed 5 nights in Aug 2024

10/10 Excellent

LEE

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024