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Pan Pacific Serviced Suites Kuala Lumpur

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pan Pacific Serviced Suites Kuala Lumpur

Outdoor pool
Breakfast meal
Breakfast area
Lounge
Reception

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Washer
  • Spa
  • Parking available
  • Kitchen
  • Air conditioning

Explore the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250
  • Lot 10 Shopping Centre
    2 min walk
  • Sungei Wang Plaza
    3 min walk
  • Changkat Bukit Bintang
    5 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    45 min drive

Room options

View all photos for Premier Suite, 2 Bedrooms

Premier Suite, 2 Bedrooms | Premium bedding, down comforters, in-room safe, desk

Premier Suite, 2 Bedrooms

  • 861 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Executive Suite, 1 Bedroom

  • 624 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Suite, 2 Bedrooms

Premium bedding, down comforters, in-room safe, desk

Deluxe Suite, 2 Bedrooms

  • 818 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom (2 Twin Bed)

Wardrobe

Premier Suite, 1 Bedroom (2 Twin Bed)

  • 624 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Premium bedding, down comforters, in-room safe, desk

Suite, 2 Bedrooms

  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom (1 King Bed)

Wardrobe

Premier Suite, 1 Bedroom (1 King Bed)

  • 624 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 Bedroom

Deluxe Suite, 1 Bedroom | Interior

Deluxe Suite, 1 Bedroom

  • 624 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down comforters, in-room safe, desk

Suite, 1 Bedroom

  • 506 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

PARKROYAL COLLECTION Kuala Lumpur

Pool
Spa
Free WiFi
Restaurant
4.3 out of 5, Excellent, (621)
The price is $141
per night
$155 total
includes taxes & fees
Dec 11 - Dec 12
PARKROYAL COLLECTION Kuala Lumpur

About this property

Pan Pacific Serviced Suites Kuala Lumpur

5-star aparthotel in Bukit Bintang
Along with a full-service spa, this smoke-free aparthotel has an outdoor pool and a fitness center. WiFi in public areas is free. Additionally, valet parking, coffee/tea in a common area, and massage/treatment rooms are onsite. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a refrigerator, an oven, and a microwave. Comforts include premium bedding and a down comforter, and guests will also appreciate thoughtful touches like bathrobes and slippers. Change of towels is available on request.
Pan Pacific Serviced Suites Kuala Lumpur offers 210 air-conditioned accommodations with washers/dryers and safes. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. 55-cm Smart televisions come with digital channels. Accommodations at this 5-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include hair dryers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
St. Gregory has 6 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments. The spa is open daily.
In addition to a full-service spa, Pan Pacific Serviced Suites Kuala Lumpur features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This 5-star property offers access to a meeting room and coworking spaces. This luxury aparthotel also offers a children's pool, spa services, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Pan Pacific Serviced Suites Kuala Lumpur is a smoke-free property.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Pool/Spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Full-service spa
  • Massage
  • Outdoor pool

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (MYR 2.20 per night)
  • Valet parking on site (MYR 40 per day)

Family friendly

  • Children's pool
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven

Dining

  • Coffee and tea in common areas
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding
  • Rollaway/extra bed: MYR 180 per night

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • 55-cm smart TV with digital channels

Laundry

  • Washer/dryer

Work spaces

  • Coworking space
  • Desk chair
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Electrical adapters
  • Housekeeping (daily)
  • Iron/ironing board
  • Multilingual staff
  • Phone
  • Safe

Location highlights

  • Near a metro station
  • Near an outlet shopping mall

Things to do

  • Billiards/pool table
  • Children's pool
  • Gym
  • Shopping mall

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 210 units
  • 25 floors
  • Banquet hall
  • Bed sheets changed on request
  • Electric car charging station
  • Soundproofing
  • Towels (changed on request)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 180 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: MYR 2.20 per night
  • Valet parking fee: MYR 40 per day
  • Rollaway bed fee: MYR 180 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

PAN Pacific SS Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel
Pan Pacific Serviced Suites Kuala Lumpur Kuala Lumpur
Pan Pacific Serviced Suites Kuala Lumpur Aparthotel Kuala Lumpur

Pan Pacific Serviced Suites Kuala Lumpur Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 92 out of 124 reviews" "
Rating 8 - Good. 23 out of 124 reviews" "
Rating 6 - Okay. 4 out of 124 reviews" "
Rating 4 - Poor. 0 out of 124 reviews" "
Rating 2 - Terrible. 5 out of 124 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tian Kiat Simon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Booked the room for it's size and location and these conditions definitely did not disappoint! Very comfortable bedding too and the bath amenities smell really good as well. Definitely will stay again the next time we visit KL.
Stayed 3 nights in Aug 2024

10/10 Excellent

vincent

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Thank you to the Pan Pacific for a wonderful stay. This property is five star or even above. The serviced one bedroom apartment was great. So much room for our 6 day stay. Thank you to Amy Loo who always greeted us with a smile and a quick chat. Gladys, Esther and the rest of the staff were exceptional in their service at the breakfast room. The Pan Pacific is attached to the Park Royal Collection Hotel where you can use their restaurants and charge to your room at the Pan Pacific. We had the seafood buffet which is on friday and saturday nights at the Thyme restaurant at the Park Royal. Everything you wanted in seafood was there. Once again impeccable service by the staff. The Malaysian people are very polite and english is understood widely which certainly helps tourists. Kuala Lumpur is well worth a visit for sightseeing and shopping and certainly a stay at The Pan Pacific Serviced Apartments is a must. Once again thank you to all the staff who made our stay so pleasurable.
Stayed 6 nights in Aug 2024

10/10 Excellent

MALA

Traveled with family
Liked: Cleanliness, room comfort
Amazing service from the moment we step in the lobby!
Stayed 3 nights in Aug 2024

10/10 Excellent

walid

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely beautiful apartment
Stayed 5 nights in Aug 2024

10/10 Excellent

Anita

Stayed 7 nights in Apr 2024

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Back for a second visit after less than 3 months as loved it so much the first time. Love the spacious rooms, thoughtfully designed. Bathrooms are huge with great rain showers. Fully equipped gym with Technogym equipment. Lovely pool, which was really not busy at all. Great views from every window in room. Just small things which need maintenance such as tiles starting to lift from floors and cleaner grout between tiles in showers. Highly recommend location as easy 6-7 minute walk to the TRX and even closer to Pavilion. Right next door to Lot 10 and across from Sungei Wan if you like bargains and vintage stuff.
Stayed 7 nights in Jul 2024

10/10 Excellent

Teresa Siew Bin

Business traveler, Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Eamon

Stayed 10 nights in Jun 2024

10/10 Excellent

Rika, Lake Charles

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location Location Location, i just wish we can have options for breakfast, either on the 25 floor or next door , highly recommended and will be back for sure.
Stayed 3 nights in Jun 2024

8/10 Good

Anna

Traveled with family
Liked: Cleanliness, room comfort
Pan Pacific Suites KL
Overall an excellent stay. Check in at 6pm disappointing as the room wasn't ready. Eventually the manager came and got it sorted. Room lovely, breakfast excellent and great pools to relax in at the start or end of the day.
Stayed 2 nights in Jun 2024

10/10 Excellent

Gek Lian Jasmine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location with easy access to the monorail and MRT nearby. Right next to Lot 10, opposite Sungei Wang and lots of good rats nearby. Walking distance to Jln Alor and many others. Hotel is clean and spacious.
Stayed 3 nights in Jun 2024

10/10 Excellent

Siew Yen Serene

Traveled with family
Liked: Cleanliness, room comfort
5 stars hotel standard - big, new, clean,.
This was our 2nd stay in their 2 bedrooms deluxe suite ( 3 nights each stay) 5 stars hotel standard - big, new, clean, even the kitchen/washer/dryer are in good conditions and good servicing crews. Good location surrounding with good food( both local and restaurants) , shopping and MRT/train station within walking distance.
Stayed 3 nights in Jun 2024

8/10 Good

agnes

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great location with lots of dinning options.
Stayed 3 nights in Jun 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Simon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent accommodation right in the heart of Buit Bintang and loads to see and do to absorb the local culture. Breakfast okay but after a few days becomes a little bit monotonous and could do with more options but probably just being picky.. went to some other places for breakfast which was reasonable. Excellent apartment and facilities were great. Impeccably clean and staff who were wonderful. We will be back to this wonderfully vibrant city 🙏
Stayed 8 nights in May 2024

10/10 Excellent

Richard, SYDNEY

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Sensational beautiful and clean hotel staffed by friendly personnel. Very convenient to Pavilion shopping centre, food street Jalan Alors and smack in the middle of shopping area and night life. The washer/dryer in the apartment is super convenient as with the tropical weather, I showered and changed clothes at least three times a day. I have planned to return next year.
Stayed 8 nights in May 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

joseph

Traveled with family
Great place and great buffet breakfast and all day espresso coffee
Stayed 4 nights in Apr 2024

10/10 Excellent

Jie

Liked: Cleanliness, property conditions & facilities
Clean and well maintained.
Stayed 4 nights in Mar 2024

10/10 Excellent

eric

Business traveler
Liked: Cleanliness, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

KIAN TECK PATRICK

Business traveler
Liked: Cleanliness, amenities
Room is luxurious and well kept. Near to shopping and eateries
Stayed 1 night in Mar 2024

8/10 Good

Maya, shoreline

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I always like Pan Pacific that’s why I stay here. I was about to give 1 star because of my room smelt smoke very bad very not acceptable. I cancelled because of very nice staff, property clean, location very good, everything what I look for was here minus the smoke issue. So I purposely overnighted in KL to go to Pavillion. I checked in hotel 9pm, left hotel for dinner nearby. Went back little past midnight into our room first time. Smell smoke very bad. I thought the place is non smoking? I called receptionist past midnight, but because of we were very tired and I will check out in the morning, so wedecided to stay in the same room. What a mistake! I got headache next day. Suggestion to management: you guys need very straight with your non smoking policy building. It’s very dissapointed the fact that the room smell smoke very bad. From staff reaction, it seemed common issue with the place.
Stayed 1 night in Mar 2024

8/10 Good

Siew Wai

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always a great stay at Pan Pacific Serviced Suite. Spacious with 2 bedrooms and has a washer and dryer to do my laundry.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Feb 2024

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024