Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Outdoor pool, sun loungers
Lobby
In-room business center
Studio, 1 King Bed (Urban) | Egyptian cotton sheets, premium bedding, down comforters, minibar
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Air conditioning
  • Room service

Explore the area

Map
170 Jalan Bukit Bintang, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    4 min walk
  • Fahrenheit 88 Shopping Mall
    4 min walk
  • Lot 10 Shopping Centre
    7 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

Room, 2 Twin Beds (Courtyard Oasis)

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed (Courtyard Oasis)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 2 Twin Beds (City Oasis)

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 King Bed (City Oasis)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Club Room, 1 King Bed (Grand Oasis)

  • 42 sq ft
  • Sleeps 2
  • 1 King Bed

Club Room, 2 Twin Beds (City Oasis)

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

Club Room, 1 King Bed (City Oasis)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Grand Oasis)

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Oasis

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Club Grand Deluxe Oasis

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Pavillion)

  • 1216 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Urban)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 2 Twin Beds (Urban)

  • 689 sq ft
  • Sleeps 2
  • 2 Twin Beds

Studio, 1 King Bed (Urban)

  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

5-star hotel in Kuala Lumpur City Centre
Along with 2 restaurants, this hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and conference space.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers 325 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 20451 square feet (1900 square meters) include conference space. This luxury hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Courtyard - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Jade Pavilion - This theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Cove - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, Italian, Malay, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 50 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 120 to 180 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jade Pavilion
  • The Courtyard
  • The Cove

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 20,451 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • No elevator

More

  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 120 to 180 per person
  • Self parking fee: MYR 50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Pavilion Hotel Kuala Lumpur Managed Banyan Tree
Pavilion Hotel Managed Banyan Tree
Pavilion Kuala Lumpur Managed Banyan Tree
Pavilion Managed Banyan Tree
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Hotel
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Kuala Lumpur

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 414 out of 625 reviews" "
Rating 8 - Good. 162 out of 625 reviews" "
Rating 6 - Okay. 34 out of 625 reviews" "
Rating 4 - Poor. 11 out of 625 reviews" "
Rating 2 - Terrible. 4 out of 625 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is part of the Pavilion shopping center which offers everything and anything. One doesn’t have to ever leave the complex. Breakfast is crowded and food is just ok, but because there’s so much food in the mall it’s not a big deal. There was a bit of noise in the courtyard our first night and the staff tried to do their best to remedy the problem. Quite satisfied overall.
Stayed 3 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything good as usual. There are some areas to work on - bidet, bed etc. Service was great!
Stayed 2 nights in Sep 2024

10/10 Excellent

Don

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for great extra effort to make my stay with wife a wonderful time.
Stayed 3 nights in Sep 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location Location Location
As usual the Hotel is great. It has location and good quality amenities and service. All this is priced at a good value for your money.
Stayed 6 nights in Aug 2024

10/10 Excellent

HEENA, LONDON

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel, clean, friendly and very convenient to Bukit Bintang
Stayed 4 nights in Aug 2024

10/10 Excellent

Sheik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Tarliah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

KIEN KUIN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Frank Pit San

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jam chin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pavilion KL extravaganza
Amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Ching Koo

Liked: Staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Myron

Liked: Cleanliness, amenities, property conditions & facilities
Friendly, efficient and accommodating.
Stayed 6 nights in Jul 2024

10/10 Excellent

Mr. HUNG DAO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked everything!
Stayed 2 nights in Jul 2024

6/10 Okay

Melissa

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Returning guest, but I was disappointed with the room assigned. The king beds are not consistent. Some are obviously not king size. This time round I was too tired to try and move rooms but I regret that cos there were lots of banging and whining noises in the room all through the night and into the morning. My bathroom had two sinks but one had black specks in it like it had never been cleaned. The service standard is really inconsistent , cos my last stay was much better. Overall the location is still good b it I’m disappointed I paid for a more expense room but received this standard of stay.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant Stay
Like this hotel. Always book this hotel, club room whenever we are in KL. Very friend and feel welcome. Love the scent of the hotel, especially in the room. Different smell every day. Easy access to shopping mall, even late night and feel safe.
Stayed 2 nights in Jun 2024

10/10 Excellent

Cheung Yu

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel at KL CBD
Breakfast is awesome
Stayed 5 nights in Jul 2024

10/10 Excellent

Clinton

Stayed 3 nights in Jun 2024

10/10 Excellent

Gerry

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Yun Cheung Peter

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
for the past few times during our stays, it was busy, noisy, crowded, with big China and Taiwan tour groups. It really take away the peaceful, quiet and nice ambience
Stayed 3 nights in Jun 2024

10/10 Excellent

Patrick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in KL
Nice room with wonderful amenities. Breakfast has a wide variety of tasty foods.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room. Satisfactory housekeeping and excellent location.
Stayed 2 nights in Jun 2024

10/10 Excellent

Eddie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dangerous Shower Stall
The shower stall is incredibly slippery due to design flaws and flooring used. Also no non slip rubber mat was provided. Stepping out of the shower the cotton floor mat was equally slippery. Do something before something bad happens
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasant stay!
Hotel stay and service was good. Hand towels were slightly dirty and bathtub was quite high and floor will be slippery. Traffic jam was pretty bad in the location. Shopping mall was just downstairs with lots of eateries.
Stayed 2 nights in Jun 2024