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Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

5.0 star property

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Photo gallery for Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Exterior
Outdoor pool, sun loungers
2 restaurants, breakfast, lunch, dinner served; Asian cuisine
Lobby
Aerial view

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Room service
  • 24/7 front desk
$150
includes taxes & fees
Sep 11 - Sep 12

Explore the area

View in a map
170 Jalan Bukit Bintang, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    ‪3 min walk‬
  • KLCC Park
    ‪10 min walk‬
  • Petronas Twin Towers
    ‪15 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Room, 2 Twin Beds (Courtyard Oasis)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Twin Beds (Courtyard Oasis)

10.0 out of 10
Exceptional
(4 reviews)
  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Courtyard Oasis)

Room, 1 King Bed (Courtyard Oasis) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed (Courtyard Oasis)

9.0 out of 10
Wonderful
(6 reviews)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (City Oasis)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 2 Twin Beds (City Oasis)

9.4 out of 10
Exceptional
(10 reviews)
  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (City Oasis)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Room, 1 King Bed (City Oasis)

9.0 out of 10
Wonderful
(12 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Grand Oasis)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 1 King Bed (Grand Oasis)

9.4 out of 10
Exceptional
(3 reviews)
  • 42 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (City Oasis)

Club Room, 2 Twin Beds (City Oasis) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 2 Twin Beds (City Oasis)

8.6 out of 10
Excellent
(4 reviews)
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (City Oasis)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Room, 1 King Bed (City Oasis)

9.8 out of 10
Exceptional
(8 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Oasis

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Grand Deluxe Oasis

10.0 out of 10
Exceptional
(2 reviews)
  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Grand Deluxe Oasis

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Grand Deluxe Oasis

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pavillion)

Suite, 1 King Bed (Pavillion) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed (Pavillion)

  • 1216 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Suite, 1 King Bed (Urban)

  • 753 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Twin Beds (Urban)

Studio, 2 Twin Beds (Urban) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 2 Twin Beds (Urban)

  • 689 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed (Urban)

Studio, 1 King Bed (Urban) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Studio, 1 King Bed (Urban)

  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Courtyard Oasis Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Courtyard Oasis Twin Room

  • Sleeps 2

View all photos for Courtyard Oasis Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Courtyard Oasis Room

  • Sleeps 2

View all photos for Urban Studio

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Urban Studio

  • Sleeps 2

View all photos for Club City Oasis King Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club City Oasis King Room

  • Sleeps 2

View all photos for Urban Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Urban Suite

  • Sleeps 2

View all photos for Grand Deluxe Oasis Room (with Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Grand Deluxe Oasis Room (with Bathtub)

  • Sleeps 2

View all photos for City Oasis Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

City Oasis Room

  • Sleeps 2

View all photos for Pavilion Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Pavilion Suite

  • Sleeps 2

View all photos for Club Grand Oasis Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Grand Oasis Room

  • Sleeps 2

View all photos for Urban King Studio

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Urban King Studio

  • Sleeps 2

View all photos for Courtyard Oasis King Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Courtyard Oasis King Room

  • Sleeps 2

View all photos for City Oasis King Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

City Oasis King Room

  • Sleeps 2

View all photos for Club City Oasis Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club City Oasis Twin Room

  • Sleeps 2

View all photos for Urban Twin Studio

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Urban Twin Studio

  • Sleeps 2

View all photos for Club Grand Deluxe Oasis Room (with Bathtub)

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club Grand Deluxe Oasis Room (with Bathtub)

  • Sleeps 2

View all photos for Club City Oasis Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Club City Oasis Room

  • Sleeps 2

View all photos for Presidential Suite

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Presidential Suite

  • Sleeps 2

View all photos for City Oasis Twin Room

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

City Oasis Twin Room

  • Sleeps 2

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About this property

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

5-star hotel in Kuala Lumpur City Centre
Along with 2 restaurants, this hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and conference space.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers 325 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 20451 square feet (1900 square meters) include conference space. This luxury hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Courtyard - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Jade Pavilion - This theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Cove - Onsite bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 50 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 120 to 180 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jade Pavilion
  • The Courtyard
  • The Cove

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 20,451 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • No elevator

More

  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 120 to 180 per person
  • Self parking fee: MYR 50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Pavilion Hotel Kuala Lumpur Managed Banyan Tree
Pavilion Hotel Managed Banyan Tree
Pavilion Kuala Lumpur Managed Banyan Tree
Pavilion Managed Banyan Tree
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Hotel
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Kuala Lumpur

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 509 out of 748 reviews
Rating 8 - Good. 182 out of 748 reviews
Rating 6 - Okay. 38 out of 748 reviews
Rating 4 - Poor. 12 out of 748 reviews
Rating 2 - Terrible. 7 out of 748 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Sophia

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Had an amazing stay, staff are so friendly and I couldn’t fault a thing. Room was spacious and the location was fantastic. Sad to be leaving KL and I will be back and will definitely stay here again
Stayed 4 nights in May 2025

10/10 Excellent

yi Chieh

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good location .
Stayed 5 nights in May 2025

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay and very central to everting
Stayed 3 nights in May 2025

6/10 Okay

Ashley

Stayed 2 nights in Apr 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would come again

Lovely hotel. Lots of clear communication before checkin and how to find them, where to park etc..very straightforward to get there. Checkin ahead of time meant very quick at the desk. Very efficient and friendly. Loved the peace and quiet of this hotel despite its location. Room very sound proof. Bed very comfortable. Good sized shower - lots of hot water . Turn down service with incense and aromatherapy was lovely. Swimming pool really only good for 2 people if doing lengths but great having the outside view while swimming. Breakfast was a huge spread but nothing wow! Adequate and mediocre. A little awkward when busy with inadequate space to get around .
Stayed 2 nights in May 2025

10/10 Excellent

KAMAL BECK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Meng Kwong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Colin

Liked: Staff & service
Great location and excellent staff services
Stayed 2 nights in Apr 2025

8/10 Good

Edwina

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Ciara

Stayed 1 night in Apr 2025

10/10 Excellent

Harshad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and centralised area that is very close to malls. Staff are very polite and welcoming. Lounge was also comfortable. Well done.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We would stay again

This hotel was amazing for an overnight stay. The breakfast was delicious, the staff super friendly and helpful. Our room was super clean and the gym has amazing views. We would recommend this place to anyone staying in KL and will return there if we find ourselves passing through Malaysia.
Stayed 1 night in Apr 2025

10/10 Excellent

Dipak, Newport

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel linked to a mall. Vibrant environment.
Stayed 1 night in Apr 2025

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was checked in by a friendly gentleman named Jeremy, who went the extra mile in accommodating my room requests. The room I stayed in was lovely and very comfortable. The other staff at front desk and concierge were equally professional in ensuring I had a good stay. I would recommend this hotel to those seeking shopping around the Bukit Bintang area.
Stayed 1 night in Apr 2025

10/10 Excellent

Suet Min

Stayed 2 nights in Apr 2025

10/10 Excellent

ChunSiew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pavilion hotel, KL

My sister and I had a wonderful stay at the Pavilion. The room was clean, spacious, and the service was excellent. We will stay here again!
Stayed 3 nights in Mar 2025

10/10 Excellent

Aidan zayn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gold

amazing as always, happy returning uest!
Stayed 2 nights in Mar 2025

8/10 Good

WAI LON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location above Pavilion Mall. Pool a little disappointing as it was smaller than it appeared in the pictures (15m maybe). Would have been nice if they had let us know that the power was going to be out for 4 hours on one of the days we were there when we made the booking rather than whilst we were there.. Staff friendly, no pork so breakfast was a bit disappointing..
Stayed 9 nights in Mar 2025

10/10 Excellent

steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff excellent, made stay a pleasure, would recommend
Stayed 5 nights in Mar 2025

10/10 Excellent

Kheng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable and clean. Huge shout out for housekeeping team Also special mention to Edward and his team at breakfast.
Stayed 4 nights in Mar 2025

10/10 Excellent

Clarissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classy hotel in prime location. Direct access to the Pavilion Mall. Staff wonderfully helpful and attentive. Rooms were large and well equipped, although starting to age. Pool on 18th floor was great. Breakfast offer was extensive and tasty. Gets busy at weekends, quieter during the week
Stayed 3 nights in Feb 2025

10/10 Excellent

Fannie

Liked: Cleanliness, staff & service, property conditions & facilities
I like this hotel because it is connected to a shopping mall which has many dining options! All within walking distance! So it is very convenient! The hotel staff are very friendly! This hotel is the first choice for tourists visiting Kuala Lumpur!
Stayed 4 nights in Feb 2025

10/10 Excellent

Chwee Seng Benedict

Liked: Cleanliness, staff & service, property conditions & facilities
Here’s a more polished version of your text while keeping your tone intact: --- Overall, the hotel has a very friendly and welcoming atmosphere. The facilities, both in the rooms and throughout the hotel, are more than adequate. I would like to commend a male Malay staff member at the reception on the afternoon of February 13, 2025. Despite facing an incredibly rude and arrogant lady, presumably a hotel guest who was throwing a tantrum at him, he remained calm and courteous throughout. If that lady happens to be reading this, you should be ashamed of yourself! The only issue I encountered was that a pair of shorts went missing from my room. I called the service line to enquire but unfortunately, no one got back to me.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Stayed 1 night in Feb 2025