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Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

5.0 star property

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Photo gallery for Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

Outdoor pool, sun loungers
Bar (on property)
Studio, 1 King Bed (Urban) | Egyptian cotton sheets, premium bedding, down comforters, minibar
In-room business center
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Room service

Explore the area

Map
170 Jalan Bukit Bintang, Kuala Lumpur, 55100
  • Pavilion Kuala Lumpur
    ‪4 min walk‬
  • KLCC Park
    ‪15 min walk‬
  • Petronas Twin Towers
    ‪3 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪46 min drive‬

Room options

View all photos for Room, 2 Twin Beds (Courtyard Oasis)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 2 Twin Beds (Courtyard Oasis)

  • 409 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (Courtyard Oasis)

Room, 1 King Bed (Courtyard Oasis) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed (Courtyard Oasis)

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (City Oasis)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 2 Twin Beds (City Oasis)

  • 355 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 King Bed (City Oasis)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed (City Oasis)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 1 King Bed (Grand Oasis)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Club Room, 1 King Bed (Grand Oasis)

  • 42 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds (City Oasis)

Club Room, 2 Twin Beds (City Oasis) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Club Room, 2 Twin Beds (City Oasis)

  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (City Oasis)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Club Room, 1 King Bed (City Oasis)

  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Grand Oasis)

Egyptian cotton sheets, premium bedding, down comforters, minibar

Room, 1 King Bed (Grand Oasis)

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Deluxe Oasis

Egyptian cotton sheets, premium bedding, down comforters, minibar

Grand Deluxe Oasis

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Club Grand Deluxe Oasis

Egyptian cotton sheets, premium bedding, down comforters, minibar

Club Grand Deluxe Oasis

  • 452 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Pavillion)

Suite, 1 King Bed (Pavillion) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 King Bed (Pavillion)

  • 1216 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Urban)

Suite, 1 King Bed (Urban) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Suite, 1 King Bed (Urban)

  • 753 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Twin Beds (Urban)

Studio, 2 Twin Beds (Urban) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Studio, 2 Twin Beds (Urban)

  • 689 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 1 King Bed (Urban)

Studio, 1 King Bed (Urban) | Egyptian cotton sheets, premium bedding, down comforters, minibar

Studio, 1 King Bed (Urban)

  • 689 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree

5-star hotel in Kuala Lumpur City Centre
Along with 2 restaurants, this hotel has an outdoor pool and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and conference space.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree offers 325 air-conditioned accommodations with minibars and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Event facilities measuring 20451 square feet (1900 square meters) include conference space. This luxury hotel also offers concierge services, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
The Courtyard - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner.
Jade Pavilion - This theme restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
The Cove - Onsite bar. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, Italian, Malay, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 50 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 120 to 180 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Jade Pavilion
  • The Courtyard
  • The Cove

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 20,451 square feet of conference space
  • 6 meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • No elevator

More

  • Banquet hall
  • Built in 2018
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 120 to 180 per person
  • Self parking fee: MYR 50 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Property is also known as

Pavilion Hotel Kuala Lumpur Managed Banyan Tree
Pavilion Hotel Managed Banyan Tree
Pavilion Kuala Lumpur Managed Banyan Tree
Pavilion Managed Banyan Tree
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Hotel
Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Kuala Lumpur

Pavilion Hotel Kuala Lumpur Managed by Banyan Tree Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 466 out of 694 reviews
Rating 8 - Good. 176 out of 694 reviews
Rating 6 - Okay. 35 out of 694 reviews
Rating 4 - Poor. 12 out of 694 reviews
Rating 2 - Terrible. 5 out of 694 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Chwee Seng Benedict

Liked: Cleanliness, staff & service, property conditions & facilities
Here’s a more polished version of your text while keeping your tone intact: --- Overall, the hotel has a very friendly and welcoming atmosphere. The facilities, both in the rooms and throughout the hotel, are more than adequate. I would like to commend a male Malay staff member at the reception on the afternoon of February 13, 2025. Despite facing an incredibly rude and arrogant lady, presumably a hotel guest who was throwing a tantrum at him, he remained calm and courteous throughout. If that lady happens to be reading this, you should be ashamed of yourself! The only issue I encountered was that a pair of shorts went missing from my room. I called the service line to enquire but unfortunately, no one got back to me.
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Stayed 1 night in Feb 2025

10/10 Excellent

Afzal

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel in a great location
Stayed 4 nights in Jan 2025

10/10 Excellent

Wei Yang

Liked: Staff & service, property conditions & facilities
Carpet was moist when checking in, otherwise very perfect.
Stayed 3 nights in Feb 2025

10/10 Excellent

Chee Weng

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
3rd stay at this hotel and the experience this time was great. Service provided at check in and the room ready as discussed. The hotel is connect to the mall at 2nd and 3rd level. Pavilion is very big and probably take 2-3 days to cover all. There are also plenty of malls near by
Stayed 2 nights in Jan 2025

10/10 Excellent

Eng Lek

Stayed 1 night in Jan 2025

10/10 Excellent

Ching Koo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One of best in golden triangle

Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the Club Lounge very professional. Awesome service and the food are of high quality.
Stayed 3 nights in Jan 2025

10/10 Excellent

Shine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Fannie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am very impressed by Pavilion Hotel ! The staffs , the comfort of the room, and the very convenient area, food and necessities are all within walking distance! I like this hotel very much, it is connected to the mall! Next ，I had a small problem with my room and they took care of it right away! Every employee is friendly! Warm hospitality of this hotel make me feel like at home! Pavilion Hotel will be my primary choice for my next visit to Kuala Lumpur!
Stayed 5 nights in Jan 2025

10/10 Excellent

Avinash

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nicely located and clean
Stayed 5 nights in Jan 2025

8/10 Good

Chee, Auckland

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The overall service was good. Friendly front desk and concierge. I have given them 5 stars during my earlier stay in this property. However, this time I'm a bit doubt about the cleanliness of the room. Myself and parents were staying there for one nigh in two separate rooms. Myself and father both have eyes infection and both of my legs are itchy and feeling like bug bites or dust mite in the room. They have taken and received the photos from me but still haven't heard anything from them.
Stayed 1 night in Jan 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location

As usual the location is the best, but they follow up with good service, food and cleanliness.
Stayed 8 nights in Dec 2024

10/10 Excellent

Sin Lou

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location is great
Stayed 4 nights in Jan 2025

10/10 Excellent

Rehan Ahmad

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 5 nights in Dec 2024

10/10 Excellent

FARIDA BIBI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was amazing👌 Loved the bridge walk to KLCC very convenient... The Mall connecting to Hotel was pleasant and very convenient.
Stayed 5 nights in Dec 2024

10/10 Excellent

Greg

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, excellent location and facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Chee, Auckland

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the service that provided by Pavillion Hotel. All staffs are extremely friendly and knowledgeable. Amirul, who was the front desk at the time when I have some questions. He had sorted all my questions out. Strongly recommended hotel in this Bukit Bintang area
Stayed 3 nights in Dec 2024

10/10 Excellent

Arifa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

watson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two staffs at the lobby were absolutely amazing
Stayed 4 nights in Dec 2024

10/10 Excellent

Chia Yaw

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Risnawaty

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Practical and well-designed room layout with aesthetically-pleasing furniture and deco. Provision of glass bottles of drinking water is very much appreciated. The separate toilet door from within the main bathroom is also a plus.
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money stay at Bukit Bintang

Excellent location. Service was great and staff are well trained. Room is big and spacious as described. Definitely value for money. Happy that it's on the Pavilion Mall side of Bukit Bintang and no need to cross this busy road daily.
Stayed 3 nights in Dec 2024

10/10 Excellent

Clara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely return

Comfortable, super convenient (access to biggest shopping mall through the lift in the hotel), gym with great view, and nice pool , again with amazing view of the city..
Stayed 8 nights in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024