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Rainbow Suites at Times Square

3.0 star property

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Photo gallery for Rainbow Suites at Times Square

Outdoor pool, sun loungers
Restaurant
View from property
Two Bedroom Apartment | In-room safe, desk, laptop workspace, soundproofing
Daily buffet breakfast for a fee

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pool
  • 24/7 front desk
  • Gym
$53
includes taxes & fees
Dec 3 - Dec 4

Explore the area

View in a map
Bejaya Times Square East Tower, No. 1, Jalan Imbi Bukit Bintang, Kuala Lumpur, 55100
  • Place, Berjaya Times Square
    ‪1 min walk‬
  • Place, Jalan Alor
    ‪3 min walk‬
  • Place, Changkat Bukit Bintang
    ‪5 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Standard Room

City view

Standard Room

  • 549 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Room

Junior Room | In-room safe, desk, laptop workspace, soundproofing

Junior Room

  • 614 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed, 1 Twin Bed and 1 Twin Futon

View all photos for Premier Room

Premier Room | In-room safe, desk, laptop workspace, soundproofing

Premier Room

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Living area | LCD TV

Two Bedroom Apartment

  • 1066 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 3 Twin Beds

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About this property

Rainbow Suites at Times Square

3-star aparthotel in Bukit Bintang
6 restaurants, an outdoor pool, and 4 bars/lounges are available at this smoke-free aparthotel. Additionally, a fitness center, a poolside bar, and 10 coffee shops/cafes are onsite. Each apartment features free WiFi and a kitchenette with a refrigerator, an oven, and a microwave. Guests can appreciate conveniences like a sitting area and a coffee/tea maker, and other amenities include 24-hour room service and an LCD TV.
Rainbow Suites at Times Square offers 30 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include desks. Accommodations at this 3-star aparthotel have kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers, slippers, and complimentary toiletries.

This Kuala Lumpur aparthotel provides complimentary wireless Internet access. LCD televisions are featured in guestrooms. Housekeeping is offered daily and hair dryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an outdoor pool, Rainbow Suites at Times Square provides a sauna and a fitness center. Dining is available at one of the aparthotel's 6 restaurants and guests can grab coffee at one of the 10 coffee shops/cafes. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the aparthotel's bars, which include 4 bars/lounges and a poolside bar.

Business amenities at this 3-star property consist of a 24-hour business center, 10 meeting rooms, and coworking spaces. Event facilities measuring 700 square feet (65 square meters) include a conference center. This family-friendly aparthotel also offers multilingual staff, tour/ticket assistance, and concierge services. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Parking is available onsite for a surcharge.

Rainbow Suites at Times Square is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Rainbow Suites at Times Square has 6 restaurants on site.
24-hour room service is available.

Property amenities

Pool/Spa

  • 24-hour pool access
  • Outdoor pool
  • Pool loungers
  • Sauna
  • Steam room

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MYR 15 per day)

Family friendly

  • Baby bath
  • Changing table
  • Childcare (surcharge)
  • Children's pool
  • Playground
  • Supervised activities for children

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Oven
  • Refrigerator

Dining

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 72 to 72 for adults and MYR 52 to 52 for children
  • 10 coffee shops/cafes
  • 4 bars/lounges
  • 6 restaurants
  • A poolside bar
  • Room service (24 hours)

Bedrooms

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Living spaces

  • Separate sitting area

Entertainment

  • Art gallery
  • LCD TV

Laundry

  • Laundry facilities

Work spaces

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (700 square feet of space)
  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Low-height desk
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways
  • Smoking not allowed

Services and conveniences

  • 24-hour front desk
  • ATM
  • Concierge services
  • Free newspapers in lobby
  • Grocery/convenience store
  • Housekeeping (daily)
  • Iron/ironing board
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Safe
  • Tour and ticket assistance

Location highlights

  • In an entertainment district
  • In the city center
  • Near a metro station
  • Near a train station
  • Near the airport

Things to do

  • Children's pool
  • Designer stores
  • Gym
  • Ropes course
  • Shopping mall
  • Supervised activities for children
  • Outdoor pool (guest access) nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 2 buildings
  • 30 units
  • 43 floors
  • Banquet hall
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you complete the following before checking out:
Return the keys

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 72 to 72 for adults, and MYR 52 to 52 for children
  • Airport shuttle fee: MYR 250 per room (one-way)
  • Self parking fee: MYR 15 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned

We should mention

24-hour pool access
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Rainbow Suites Times Square Apartment Kuala Lumpur
Rainbow Suites Times Square Apartment
Rainbow Suites Times Square Kuala Lumpur
Rainbow Suites Times Square
Rainbow Suites at Times Square Aparthotel
Rainbow Suites at Times Square Kuala Lumpur
Rainbow Suites at Times Square Aparthotel Kuala Lumpur

Rainbow Suites at Times Square Reviews

Reviews

6.2
Rating 10 - Excellent. 13 out of 47 reviews
Rating 8 - Good. 5 out of 47 reviews
Rating 6 - Okay. 12 out of 47 reviews
Rating 4 - Poor. 5 out of 47 reviews
Rating 2 - Terrible. 12 out of 47 reviews

5.8/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

6.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Start with the good points. Location is good. Check in horrible. Reception at East tower don’t know my booking. Waited awhile before check in was facilitated at 3 am. Then had to pay 110 MYR for the keypass and added 30 MYR for whatever tax which would be mentioned on the website. Hotel cleanliness was not good. Baby cockroaches in the room. Got beaten on my left eyelid. Water leaked on the floor bathroom. Musty smell, but host was helpful enough.
Stayed 3 nights in May 2025

10/10 Excellent

Muhammad

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing stay at this property, "Rainbow Suites At Times Square". The location was great. The swimming pool was on level 15th which was very big. There was a big shopping mall in the middle of the hotel. The host was so amiable.
Stayed 1 night in Apr 2025

8/10 Good

Jotis

Liked: Cleanliness
Check in process was a hassle. Normally one would go to a reception desk and check in. At Rainbow Suites, the security guard would have to summon one of the agents to come meet you in the lobby and check you in your room. The agent takes a while to get to the lobby. The room is spacious almost like an apartment with all amenities but it needs upgrade. The view from room was spectacular though.
Stayed 1 night in Mar 2025

6/10 Okay

Faiyaz

Traveled with family
Liked: Amenities
Disliked: Cleanliness
Fantastic Customer Service
Stayed 4 nights in Dec 2024

6/10 Okay

Iz

Traveled with family
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Having hard time to check in. Ni contact details was given prior to check in.
Stayed 3 nights in Sep 2024

2/10 Terrible

Neelam

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
As we entered we had to wait more than 2 hours for the agent we didn't know existed. The place and lobby to the room was so stinky and the room even worse. It looked like the sheets had someone slept on the bed just before us. It had a strong pee smell on the carpets. We could not stay there at all. We booked another place by the afternoon and left. We did not get any refubd back at all too. Please be careful when booking these places as none of the pictures were real on the website.
Stayed 5 nights in Jul 2024

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort

Wasting Time on checking in

Don't know who to contact when we reach lobby. We have to ask around and waited for 5hrs. The room is poorly maintained with bath tub abit chipped. The oven has foul smell. Cleanliness overall ok.
Stayed 1 night in Jul 2024

6/10 Okay

Rajesh

Business traveler
Disliked: Property conditions & facilities
Very average only
Stayed 3 nights in Feb 2024

10/10 Excellent

Aziz

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Anika

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Had a quality time with family. Swimming Pool and shopping mall were very nearby. My kids, they loved the environment and surroundings. Staffs were helpful, provided everything we needed and wanted. Thanks a lot for that. Full marks for that 💯 Recommended.
Stayed 1 night in Mar 2024

10/10 Excellent

Taheeen'S

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay here a lot. The services and staffs were very helpful and friendly all the time. The view from my room was mind blowing. The amenities were top. Recommended 10/10 🙏
Stayed 1 night in Mar 2024

8/10 Good

paul

Liked: Room comfort
Disliked: Cleanliness

Old but luxurious good location

Very busy staff confused no organisation poor young man who had to attend to many unsatisfied guests he was trying to take in work load Room very musty after leaving AC on and opening all cupboard doors was ok spacious and located in side huge shopping mall location room old but stylish good size good hot water Good except check in experience maybe be prepared to wait for room
Stayed 1 night in Apr 2024

4/10 Poor

gustavo

Disliked: Cleanliness, amenities, property conditions & facilities
I killed 8 roaches

6/10 Okay

Lawrance

8/10 Good

Adam

Traveled with family
Liked: Room comfort

sunny days at The Rainbow

the pool was unreal and the pad very comfortable in general. think it needs heavy duty curtains for the bright Malaysian light.
Stayed 5 nights in Jan 2024

2/10 Terrible

Sorabh

Disliked: Cleanliness, room comfort

Dirtiest hotel ever

The worst hotel ive ever booked, i entered the rroom and it was smelly so i left even after paying for 2 days. Had to book another hotel. The bedsheet which was supposed to be white was browning because it was not washed for long. The sofa was covered with a horribly dirty patchy cloth. The entire room was smelly and unclean.
Stayed 2 nights in Jan 2024

4/10 Poor

KE

Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Nov 2023

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing well lit apartment along with ample space for the guests. There was warm water available 24 hours. I would recommend everyone to stay here as it is just walking distance away from main attractions.
Stayed 1 night in Sep 2023

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 1 night in Sep 2023

2/10 Terrible

check khoon

Traveled with family and small children
Booking was not valid when my family got there, one of them said they longer have listing with Expedia, tried calling the phone stated on the booking, take few times before someone picked up. And refund process from Expedia was terrible, i have to keep calling back 5-6 times before i finally get my refund. Everytime i called, all the agents keep telling me they will contact the owner and asked me to call back the next day to follow..they did not managed to contact the owner and they still keep this listing on their website..

2/10 Terrible

Shabnam

Traveled with family
Disliked: Cleanliness, room comfort
Stayed 3 nights in Jun 2022

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Habib

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
“Yes location was excellent . Very good and clean room and view also nice . Everything is near by . We will enjoy in this apartment and swimming pool. Staff was great person specialist Mr. Islam very helpful and friendly. Thank you so much mr.islam we will come back again this apartment.”
Stayed 1 night in Sep 2019

2/10 Terrible

Shaharuddin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bad

Not enjoy
Stayed 1 night in Sep 2019

6/10 Okay

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not what we expected

We arrived at our first accommodation in Kuala Lumpur with our 2 young children to find it had been cancelled while we were in flight, so after 2 hours on the phone to hotels.com we had to be relocated to this hotel. Who also did not have room for us. The agent very kindly found us a space in another hotel around the corner, which was not the standard I would expect but we were grateful for a roof over our heads. The next day we got the keys to this place. I had no idea that we were booking accommodation more like Airbnb does and these were not actual hotels but rather serviced apartments in a building that also has a hotel. We had access to the facilities of the hotel which was great but we also could not buy drinks at the pool without cash as we couldn’t charge anything to our room, we also had to ring the agent to check in (more expense on our phone) as the hotel check in is separate. I can’t fault the service we received from the agent and the hotels.com staff but I won’t be booking again with hotels.com
Stayed 3 nights in Aug 2019