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Royale Chulan Bukit Bintang

4.5 star property

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January 2025

Photo gallery for Royale Chulan Bukit Bintang

Indoor pool, outdoor pool
Lobby
Front of property - evening/night
Staircase
Minibar, in-room safe, desk, blackout drapes

Reviews

6.6 out of 10

Popular amenities

  • Bar
  • Parking available
  • Pool
  • Room service
  • Gym
  • Laundry

Explore the area

Map
Jalan Bukit Bintang, 17-21, Kuala Lumpur, Federal Territory of Kuala Lumpur, 55100
  • Sungei Wang Plaza
    3 min walk
  • Jalan Alor
    4 min walk
  • Changkat Bukit Bintang
    4 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    52 min drive

Room options

View all photos for Deluxe Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 291 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed OR 2 Twin Beds

View all photos for Deluxe Club Room

Minibar, in-room safe, desk, blackout drapes

Deluxe Club Room

  • 301 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Room

Royale Chulan Kuala Lumpur

Pool
Hot Tub
Spa
Kids pool
4.3 out of 5, Excellent, (1001)
The price is $90
per night
$105 total
includes taxes & fees
Jan 8 - Jan 9
Royale Chulan Kuala Lumpur

About this property

Royale Chulan Bukit Bintang

4.5-star hotel in Bukit Bintang
This smoke-free hotel features 2 restaurants, an indoor pool, and an outdoor pool. Additionally, a fitness center, a bar/lounge, and a sauna are onsite.
Royale Chulan Bukit Bintang offers 400 accommodations with minibars and safes. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers, slippers, complimentary toiletries, and hair dryers.

This Kuala Lumpur hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.
In addition to an indoor pool and an outdoor pool, Royale Chulan Bukit Bintang provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with wireless Internet access (surcharge).

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers gift shops/newsstands, a garden, and concierge services. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Royale Chulan Bukit Bintang is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Sunflower Brasserie - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: WiFi (surcharge)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Airport shuttle available
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Self parking on site (surcharge)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Sunflower Brasserie

Things to do

  • Gym
  • Indoor pool
  • Outdoor pool
  • Sauna

Family friendly

  • Babysitting
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 20 floors
  • Ballroom
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Paper towels

More

  • Desk
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Bintang Kuala Lumpur
Bintang Royale
Bintang Royale Kuala Lumpur
Kuala Lumpur Bintang
Kuala Lumpur Royale Bintang
Royale Bintang
Royale Bintang Hotel
Royale Bintang Hotel Kuala Lumpur
Royale Bintang Kuala Lumpur
Royale Kuala Lumpur
Royale Bintang Kuala Lumpur Hotel
The Royale Bintang Kuala Lumpur Hotel Kuala Lumpur
Kuala Lumpur Bintang Hotel
Royale Chulan Bukit Bintang Hotel
Royale Chulan Hotel
Royale Chulan
The Royale Bintang Kuala Lumpur
Royale Chulan Bukit Bintang Hotel
Royale Chulan Bukit Bintang Kuala Lumpur
Royale Chulan Bukit Bintang Hotel Kuala Lumpur

Royale Chulan Bukit Bintang Reviews

Reviews

6.6
Rating 10 - Excellent. 115 out of 998 reviews" "
Rating 8 - Good. 368 out of 998 reviews" "
Rating 6 - Okay. 295 out of 998 reviews" "
Rating 4 - Poor. 138 out of 998 reviews" "
Rating 2 - Terrible. 82 out of 998 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, room comfort
Need refurbishment.
A lill bit run down. But overall OK with the price.
Stayed 1 night in Jul 2020

10/10 Excellent

Jothee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing. The room service was excellent.
Stayed 2 nights in Mar 2020

4/10 Poor

MysteryGuest, Singapore

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
We are regular guests at the luxurious Royale Chulan in Penang, so were shocked by its slovenly twin in KL. The bathroom sink leaked, leaving a puddle of water on the floor. The shower also fell directly on the floor, so it was always necessary to wade through the bathroom. The wallpaper in the hallways is peeling and the room doors, which were once white are now grey and stained. The breakfast was a mess of wilted vegetables, fruits drowning in their own juices and greasy curries. On the livelier side, the hotel is surrounded by street food, buskers--and endless teams of prostitutes patrolling the sidewalks until dawn.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Central location for what we wanted to do. However, the 7th floor looked very tired and was in need of decorating. The room also needed an update.
Stayed 2 nights in Feb 2020

2/10 Terrible

Azli

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible
terrible
Stayed 1 night in Jan 2020

10/10 Excellent

Lokraj

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2018

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is the dirtiest hotel i have stayed in.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay
Good place to stay
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2019

8/10 Good

NUR NATASHA

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

6/10 Okay

Lindsay

Disliked: Staff & service, property conditions & facilities
on my third stay ....
This is my third stay at the hotel and unfortunately it wasn't the best. Our safe did not work and needed to be replaced, our TV did not work and needed the remote replaced, The toilet had a problem. The hairdryer also was not up to it. We had to ring three times to get our laundry delivered. We upgraded to an executive suite after our first night (RM 750 for the remaining five nights) on top of our rate paid for the Deluxe room. This was much better although the toilet was blocked when we arrived. I am not sure why we were booked into the furtherest room from the lifts as it was clear there were not many others staying on our floor. The Club lounge was shut half of the time we went there but the breakfast was ok the days it was open. The staff are friendly, the food was good and so is the pool. The location is good too. The standard rooms and hallways are in need of a freshening up and I hope things get sorted out to make me want to come back again.
Stayed 6 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The price was not bad. This is more like a 3 star hotel
Stayed 1 night in Dec 2019

4/10 Poor

Susila

Disliked: Cleanliness, property conditions & facilities
Disappointing Breakfast
The breakfast was disappointing. Not a piece of meat or fish can be found. For example, you eat the nasi lemak with only chili, cucumber, peanuts and ikan biis. There was no much choices.
Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Disliked: Property conditions & facilities
It’s in the great access neighborhood, the hotel is old not has been upgraded, carpet, furnitures, wall showed lots of stains. Though, the room was cleaned.
Stayed 5 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome locatiin
Conducive place to stay, shopping heaven and easy to get restaurant for food and relax.
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

SUPAAT

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Nov 2019

8/10 Good

Paul

Stayed 3 nights in Nov 2019

4/10 Poor

Verified traveler

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Location is good. Hotel is pretty old and everything is old. Pillow too soft.
Stayed 3 nights in Nov 2019

8/10 Good

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Mawara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Sam

Liked: Staff & service
The breakfast is good and location is excellent for food and shopping!
Stayed 2 nights in Oct 2019

8/10 Good

Abd razak

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

CHIEW KIEONG

Stayed 1 night in Oct 2019