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Mana-Mana Suites at Scarletz KLCC

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mana-Mana Suites at Scarletz KLCC

Rooftop pool
Pool
Reception
Front of property
Rooftop pool

Reviews

7.4 out of 10

Good

Popular amenities

  • Kitchen
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
Jalan Yap Kwan Seng, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450
  • Petronas Twin Towers
    8 min walk
  • Suria KLCC Shopping Centre
    11 min walk
  • KLCC Park
    11 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    47 min drive

Room options

View all photos for Coral Family Studio

Egyptian cotton sheets, premium bedding, down comforters

Coral Family Studio

  • 450 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Ruby Queen Studio

Ruby Queen Studio | Egyptian cotton sheets, premium bedding, down comforters

Ruby Queen Studio

  • 225 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Garnet One Bedroom Apartment

Garnet One Bedroom Apartment | Egyptian cotton sheets, premium bedding, down comforters

Garnet One Bedroom Apartment

  • 450 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Design Studio

Design Studio | Egyptian cotton sheets, premium bedding, down comforters

Design Studio

  • 226 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for City Studio Suite

City Studio Suite | Egyptian cotton sheets, premium bedding, down comforters

City Studio Suite

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed and 1 Twin Sofa Bed

Similar properties

Exterior

DoubleTree by Hilton Hotel Kuala Lumpur

Pool
Kids pool
Parking included
Restaurant
4.4 out of 5, Excellent, (1110)
The price is $79
per night
$95 total
includes taxes & fees
Dec 14 - Dec 15
DoubleTree by Hilton Hotel Kuala Lumpur

About this property

Mana-Mana Suites at Scarletz KLCC

3.5-star hotel in Kuala Lumpur City Centre
This smoke-free hotel features a conference center, a business center, and a meeting room. WiFi in public areas is free. Other amenities include concierge services, an arcade/game room, and a convenience store. Weekly housekeeping is available.
Mana-Mana Suites at Scarletz KLCC offers 180 air-conditioned accommodations with washers/dryers and slippers. Rooms open to furnished lanais. These individually decorated and furnished accommodations include desks. Memory foam beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. Accommodations at this 3.5-star hotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers, bidets, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 41-inch Smart televisions come with satellite channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered weekly and hypo-allergenic bedding can be requested. Housekeeping is provided on a limited basis.

Wireless Internet access is complimentary. This 3.5-star property offers access to a business center and a meeting room. This business-friendly hotel also offers an arcade/game room, multilingual staff, and concierge services.

Mana-Mana Suites at Scarletz KLCC is a smoke-free property.

Languages

English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request

Food and drink

  • Couples/private dining

Things to do

  • Arcade/game room
  • Designer stores
  • Shopping mall

Family friendly

  • Arcade/game room
  • Baby toys
  • Children's games
  • Children's toys
  • Grocery/convenience store
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • Business center
  • Conference center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Pool access ramp on site
  • Visual fire alarm
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 41-inch smart TV with satellite channels

Food and drink

  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Kitchenette
  • Microwave
  • Paper towels
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Minimum check-in age: 15

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Administrative fee: MYR 300 per accommodation, per stay
  • A damage deposit of MYR 200 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Scarletz Suites KLCC by Mana Mana
Mana-Mana Suites at Scarletz KLCC Hotel
Mana-Mana Suites at Scarletz KLCC Kuala Lumpur
Mana-Mana Suites at Scarletz KLCC Hotel Kuala Lumpur

Mana-Mana Suites at Scarletz KLCC Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 17 reviews" "
Rating 8 - Good. 7 out of 17 reviews" "
Rating 6 - Okay. 3 out of 17 reviews" "
Rating 4 - Poor. 2 out of 17 reviews" "
Rating 2 - Terrible. 1 out of 17 reviews" "

7.2/10

Cleanliness

6.0/10

Staff & service

10/10

Amenities

8.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Great amenities, less than great service
My hotel room and the rooftop infinity pool were both lovely, amongst the best I've ever encountered. The lobby shop is helpful for last-minute snacks. However, the concierge staff were clearly bored and it showed in their lack of customer service. They don't warn you in advance that they charge to store your bags. Also, the elevators are in such high demand that they have to post signs warning you that trying to access them between certain hours could result in a half-hour wait.
Stayed 1 night in Jun 2024

10/10 Excellent

Brescille

Liked: Cleanliness, staff & service, property conditions & facilities
nice pool
Stayed 1 night in May 2024

6/10 Okay

Philip

Decent apartment in a great location
This is a tough one. Great location, the lady that checked me in was awesome. But apartments themselves are not very well maintained, shower faulty, very limited amenities, and shower & bathroom not very well cleaned. Also bed sheets & towels have been recycled so that they look old. The apartment building is awesome, great infinity pool and great staff. But it can get very busy especially at the weekends, elevators are very slow so be prepared. This is not necessarily a bad review, I just want to prepare you future travelers seeking a high end 4 star property with hotel amenities. This is not what you will get, instead you wolll get a nice basic apartment with great views, not much amenities, a washing machine, great location close to shops, restaurants and tourist attractions. Definitely worth a stay but don’t expect high end property or service.
Stayed 3 nights in May 2024

8/10 Good

Nova-Lee

Liked: Staff & service, property conditions & facilities, room comfort
Noisy but nice
Nice stay overall. Need for improvement in the pool as there are very few places to sit in comfort. The elevators are horrible especially near checkout time. The elevator passed our floor several times and stopped for people going up. We were advised to join the up elevator as it would be faster. The unit was nice but we were on the highway side which was traffic noisy and the person above us had lead feet and stomped around all hours in the night and early morning.
Stayed 14 nights in Dec 2023

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible Do not stay here
The staff was terrible, the photos online are not an accurate representation of the conditions and feel of the venue. The place is uncomfortable from the moment you step into the building. I left after five minutes and they refused to give me a credit It was so terrible that I canceled my reservation and they still charged me for two nights stay
Stayed 2 nights in Nov 2023

10/10 Excellent

kin hoi

Liked: Cleanliness, staff & service, property conditions & facilities
Like it
Stayed 1 night in Sep 2023

4/10 Poor

Sekoati

Disliked: Staff & service, property conditions & facilities, room comfort
Bad service from Mana Mana
The property is relatively good however the management- Mana Mana is terrible. They just don’t care about service. I stayed for 14 days and was told that they would change linen every third day but they never changed or cleaned the room. They literally wait for you to ask for service, change of towels, toilet paper and all the toiletries that they said is free. We found our toilet blocked and they accused us of using the toilet paper wrongly. I am 62 and have used toilet paper ever since and cannot be told at this stage how to use toilet paper. Try to find a smaller management company or book directly with the owner. Mana Mana has the same poor standards even in Penang
Stayed 14 nights in May 2023

8/10 Good

Ian Cirran

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Property 9/10, Service 0
The unit itself is clean, trash was cleared most days but that's the extent of the daily housekeeping service (which is fine). Would have been nice to have a spare roll of toilet paper and new dish cleaning sponge. The doormen/security staff are super friendly. I'd recommend staying here but... ... Few of the Front desk staff clearly do not like their jobs. There's no warmth and a lack of willingness to help. I checked out at 0830am and the lady receptionist was behaving like it was an inconvenience. She did not acknowledge if my check out was fine until I asked. When I asked if I could leave my luggage, she said no, that I could only do so at 9am when concierge arrives because the staff don't have keys to luggage room. I suggested I kept my room and return at the official check out time, she said no, because the room needed cleaning. After about 5 mins of negotiating, her colleague opened the luggage room and did not issue any tags but said I could just walk in to collect. Around 4pm I came back to collect and was told by concierge that I needed to pay RM5 per piece for storage. After I explained the situation and offered to pay, he reluctantly let me off after I said this process lapse will make it to an online review.
Stayed 4 nights in Jul 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst stay ever
This is the worst hotel I ever stayed. Actually the hotel is very new, the interior, facilities are quite modern, however, it's very poor managed. There're ants on the tables, sofa and even bed!!! I found a few bug bites on my body. It's like a service apartment, so I fully understand that there's minimum hotel service, but not until you got no service at all!!! Basically you can't get any answer from the counter at all. We paid deposit in cash upon check-in, and when check-out, there's no one at counter, only security guard take our name, bank details...until now, I still haven't gotton my refund of deposit and was told it will take 2~3weeks. Anyway, just try to avoid this hotel and its chain business in future.
Stayed 3 nights in May 2023

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2023

8/10 Good

saw chen

Stayed 1 night in Apr 2023

8/10 Good

Tim

Liked: Cleanliness, property conditions & facilities, room comfort
Good value, not perfect though
Great room for the price, view of the city and good location. It was effectively an aparthotel though so no housekeeping through the 5 nights, and the staff weren't particularly friendly - not all, but no one stood out. The business centre was decent, and the gym was well-equipped for a hotel. Great pool, though was pretty busy most of the day. There are not enough lifts though. Obviously can't change that now, but waited up to 20 minutes sometimes, with lifts going past in my direction a LOT.
Stayed 5 nights in Feb 2023

6/10 Okay

Sharifah Sarah

Good
Stayed 1 night in Nov 2022

10/10 Excellent

Wei Peng

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room with all amenities needed.
Spacious room with all amenities needed.
Stayed 2 nights in Dec 2023

8/10 Good

Mayu

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jul 2023

8/10 Good

UHYANG

Stayed 16 nights in May 2023

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service
Stayed 4 nights in Apr 2023