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Sheraton Petaling Jaya Hotel

4.5 star property

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Photo gallery for Sheraton Petaling Jaya Hotel

Exterior
Outdoor pool
Frette Italian sheets, premium bedding, down comforters, minibar
Hallway
Frette Italian sheets, premium bedding, down comforters, minibar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Parking available
  • Gym
  • 24/7 front desk

Explore the area

Map
Jalan Utara C, Petaling Jaya, Selangor, 46200
  • University of Malaya
    ‪13 min walk‬
  • Mid Valley Megamall
    ‪6 min drive‬
  • Kuala Lumpur Sentral
    ‪9 min drive‬
  • Subang (SZB-Sultan Abdul Aziz Shah)
    ‪14 min drive‬

Room options

View all photos for Room, 2 Twin Beds, Non Smoking

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Twin Beds, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 2 Twin Beds, Non Smoking

  • 377 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, Non Smoking

Club Room, 1 King Bed, Non Smoking | Frette Italian sheets, premium bedding, down comforters, minibar

Club Room, 1 King Bed, Non Smoking

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Twin Beds, Non Smoking

Frette Italian sheets, premium bedding, down comforters, minibar

Club Room, 2 Twin Beds, Non Smoking

  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, down comforters, minibar

Suite, 1 Bedroom, Non Smoking

  • 732 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, down comforters, minibar

Club Suite, 1 Bedroom, Non Smoking

  • 732 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom, Non Smoking

Club Suite, 1 Bedroom, Non Smoking | Living area | 50-inch LED TV with satellite channels, TV

Club Suite, 1 Bedroom, Non Smoking

  • 1270 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, Non Smoking

Frette Italian sheets, premium bedding, down comforters, minibar

Presidential Suite, 1 Bedroom, Non Smoking

  • 1722 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Frette Italian sheets, premium bedding, down comforters, minibar

Room, 1 King Bed, Non Smoking

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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Pool

Hilton Petaling Jaya

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  • Free WiFi
  • Restaurant
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4.3 out of 5, Excellent, (1000)
The price is $76
per night
$92 total
includes taxes & fees
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About this property

Sheraton Petaling Jaya Hotel

4.5-star Petaling Jaya hotel close to University of Malaya
3 restaurants, an outdoor pool, and 2 bars/lounges are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour fitness center, a poolside bar, and a snack bar/deli are onsite. Housekeeping is available on request.
Sheraton Petaling Jaya Hotel offers 253 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Frette Italian sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch LED televisions come with premium satellite channels. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Petaling Jaya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool, Sheraton Petaling Jaya Hotel provides an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, 14 meeting rooms, and limo/town car service. Event facilities measuring 12670 square feet (1177 square meters) include a conference center. This luxury hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge), along with a car charging station.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Chime Lounge - This bar specializes in international cuisine and serves light fare only.
Link@Sheraton Café - This café specializes in international cuisine and serves light fare only. Guests can enjoy drinks at the bar. Open daily.
Feast - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available. Open daily.
Yue - This restaurant specializes in Chinese cuisine and serves lunch and dinner. Open daily.
Miyabi - This restaurant specializes in Japanese cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limo/town car service
  • Self parking on site (MYR 50 per day)
  • Valet parking on site (MYR 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 68 for adults and MYR 34 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Chime Lounge
  • Feast
  • Link@Sheraton Café
  • Miyabi
  • Yue

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool
  • Shopping mall

Family friendly

  • Children's pool
  • Free crib
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 14 meeting rooms
  • Business center
  • Computer station
  • Conference center (12,670 square feet of space)

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 33 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2017
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Frette Italian sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Microwave
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Customers may be requested by the property to provide documentation of recent travel history (such as passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 80.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 68 for adults and MYR 34 for children
  • Self parking fee: MYR 50 per day
  • Valet parking fee: MYR 30 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 80.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Alipay and Touch 'n Go eWallet
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7 AM to 7 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

Property is also known as

Sheraton Petaling Jaya
Sheraton Petaling Jaya
Sheraton Petaling Jaya Hotel Hotel
Sheraton Petaling Jaya Hotel Petaling Jaya
Sheraton Petaling Jaya Hotel Hotel Petaling Jaya

Sheraton Petaling Jaya Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 166 out of 300 reviews
Rating 8 - Good. 94 out of 300 reviews
Rating 6 - Okay. 23 out of 300 reviews
Rating 4 - Poor. 11 out of 300 reviews
Rating 2 - Terrible. 6 out of 300 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Hin Yeung

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Petaling Jaya.
Excellent in cleanliness. Comfortable bed. Pillow is a bit softer then I expected. Good position to go to Klang and KL.
Stayed 3 nights in Nov 2024

4/10 Poor

Maggie

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reception wasn’t explaining the parking rate at all, and not helpful enough. Area around no malls
Stayed 2 nights in Sep 2024

6/10 Okay

Scott

Liked: Staff & service
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Probably the most "memorable" 5star business stay
Floor selection inside the hotel lifts requires a PHD in rocket science. The lift maintenance program during my stay, 21 August 2024, exacerbated the lift selection excursion.
Stayed 1 night in Aug 2024

10/10 Excellent

Chu-Beng, perth

Liked: Staff & service, property conditions & facilities
The breakfast was really good . Went all out to try to please me when i requested for mutarbak a local dish. The chef prepared the dish for me the next morning. Thank you. Really appreciate it.
Stayed 5 nights in Jul 2024

8/10 Good

Francisco

Stayed 2 nights in Jun 2024

2/10 Terrible

Jason

Business traveler
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Trap in Hotel
Everything is good however to have all lifts to be malfunctioned @ the same time, trapping us in the hotel and missing business appointments is a no go for me. This is the last time i will ever stay in this Sheration Hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Thomas, Portland

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were lovely! The rooftop bar and pool are fabulous, with great views. It is right next to a main freeway, which is convenient for transportation but not so great for air quality.
Stayed 3 nights in Apr 2024

10/10 Excellent

Barbara

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a problem with the first room we were allocated and we were given an upgrade.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kimberley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheraton PJ was excellent - as always. Spacious, spotless and comfortable rooms. Quality amenities were provided. Parking the rental car was a breeze. Check-in staff were professional and efficient. Gym facilities were great and were accompanied by a lovely view. Breakfast staff were friendly and attentive - thanks especially to Jo for making us feel so welcome! The hotel is in a good location if you're travelling by car around PJ and KL - really easy access to the Federal Highway. Thanks Sheraton for another enjoyable stay!
Stayed 3 nights in Apr 2024

8/10 Good

Aiga

Liked: Amenities
Ok
Stayed 5 nights in Mar 2024

10/10 Excellent

Martin J.

Stayed 4 nights in Feb 2024

10/10 Excellent

Jack

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easily some of the best service at this hotel. A little inconvenient to other locations in KL until you realise the MRT is a short walk across the street from the garage.
Stayed 4 nights in Feb 2024

10/10 Excellent

Sekhon Rajbans

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room n bed. Xining options very good
Stayed 1 night in Feb 2024

4/10 Poor

Joanne S, Singapore

Stayed 2 nights in Dec 2023

8/10 Good

Gay

Stayed 2 nights in Dec 2023

10/10 Excellent

Han keong

Stayed 2 nights in Dec 2023

10/10 Excellent

Chaeyun

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing hotel
This hotel has excellent room conditions – very clean with comfortable bedding, a clean bathroom, and convenient sofas. The water pressure is good, and the hairdryer is powerful. The breakfast offers a variety of options, and it's pleasant to eat with fewer people around. The Teh Tarik at the entrance is genuinely delicious; among many I've tried, it's rich and tasty. Two downsides: Even when completely closing the windows, some wind-like noise is audible. I'm not sensitive to it, so I slept well. Also, when ordering Nasi Lemak and Fish & Chips through room service, the food took quite a long time to arrive, and the taste was disappointing. A colleague who ordered a sandwich also found it unappealing. It's puzzling why room service doesn't match the quality of the breakfast buffet. If you don't use room service, there's nothing to be disappointed about – it's a very good hotel.
Stayed 1 night in Nov 2023

6/10 Okay

Alan

Liked: Amenities, property conditions & facilities
I was disappointed with the standards at this Sheraton. A 5* hotel but there seems to be a lack of good management and thus a staff that lacked confidence and excellence. On a physical note, the use of sateen mix duvet covers instead of the usual 5* crisp cotton is a terrible idea! Sateen holds smells and is too warm for comfort, it also looks shabby quickly with nicks and snags. Several things in the room (club lounge access) didn't work ....TV channels, telephone, USB charge port etc. This is just simple maintenance and that is why I conclude it must be a management problem trickling down through to all staff. I tried to extend my 5night stay and was met with hostility and so I checked out. Very weird and unusual for a Sheraton!
Stayed 5 nights in Nov 2023

10/10 Excellent

STEPHENIE

Stayed 3 nights in Nov 2023

10/10 Excellent

Qin Quan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

10/10 Excellent

Yen Nie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and new and nice. Staff were helpful and friendly. Only downside was there's very limited shopping and food nearby.
Stayed 3 nights in Oct 2023

6/10 Okay

Meshell

Stayed 5 nights in Oct 2023

8/10 Good

Chan

Stayed 3 nights in Sep 2023

10/10 Excellent

ILANGOH

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2023