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Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

4.0 star property

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Photo gallery for Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

Aerial view
Free minibar, in-room safe, desk, soundproofing
Sports facility
Shopping mall
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Parking available
  • Gym

Explore the area

Map
Jalan PJS11/15, Off Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500
  • Sunway Pyramid Mall
    ‪2 min walk‬
  • Sunway Lagoon Theme Park
    ‪4 min walk‬
  • Sunway University
    ‪12 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪43 min drive‬

Room options

View all photos for Deluxe Plus Executive

Deluxe Plus Executive | Free minibar, in-room safe, desk, soundproofing

Deluxe Plus Executive

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Staycation - Deluxe Plus

Free minibar, in-room safe, desk, soundproofing

Staycation - Deluxe Plus

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Family Room

Free minibar, in-room safe, desk, soundproofing

Family Room

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Plus Park

Free minibar, in-room safe, desk, soundproofing

Deluxe Plus Park

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Plus

Free minibar, in-room safe, desk, soundproofing

Deluxe Plus

  • 291 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Deluxe Plus Executive Park

Free minibar, in-room safe, desk, soundproofing

Deluxe Plus Executive Park

  • 366 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Sunway Pyramid Hotel

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.2 out of 5, Very Good, (794)
Sunway Pyramid Hotel

About this property

Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

4-star Petaling Jaya hotel, connected to a shopping center in Bandar Sunway
Along with an outdoor pool, this hotel has a restaurant and a 24-hour fitness center. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a coffee shop/cafe, valet parking, and a business center.
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) offers 401 air-conditioned accommodations with free minibar items and safes. LCD televisions come with premium cable channels. Bathrooms include showers, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant and a coffee shop/cafe. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers tour/ticket assistance, concierge services, and complimentary newspapers in the lobby. For a surcharge, an airport shuttle (available on request) is offered to guests. Onsite parking is available (surcharge).

Sunway Lagoon Hotel (formerly Sunway Clio Hotel) has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Sunway Lagoon Hotel (formerly Sunway Clio Hotel) has a restaurant on site.
Room service (during limited hours) is available.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:30 PM on request
  • Free area shuttle
  • Onsite parking available only on request
  • Covered self parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 88 for adults and MYR 44 for children
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (24 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 26 floors
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 148.00 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 88.00 for adults and MYR 44.00 for children
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 45 per night
  • Rollaway bed fee: MYR 148.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

Pool access available from 7:00 AM to 7:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunway Pyramid Hotel West Petaling Jaya
Sunway Pyramid West Petaling Jaya
Sunway Pyramid West
Pyramid Hotel At Sunway Lagoon
Sunway Clio Hotel Petaling Jaya
Sunway Clio Petaling Jaya
Sunway Clio

Sunway Lagoon Hotel (formerly Sunway Clio Hotel) Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 249 out of 476 reviews
Rating 8 - Good. 180 out of 476 reviews
Rating 6 - Okay. 26 out of 476 reviews
Rating 4 - Poor. 12 out of 476 reviews
Rating 2 - Terrible. 9 out of 476 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Marilynn

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service all around especially the front desk. Great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Ben

Stayed 2 nights in Dec 2024

10/10 Excellent

Doris

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ryoji

Liked: Cleanliness, staff & service, property conditions & facilities
Space are good in room and bath room.
Stayed 3 nights in Dec 2024

10/10 Excellent

SOOK LENG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Wang

Business traveler
Price is not as stated in Expedia and no breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Dennis

Stayed 1 night in Nov 2024

10/10 Excellent

Kane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Avelina

Stayed 3 nights in Oct 2024

6/10 Okay

Jasper

Stayed 2 nights in Nov 2024

10/10 Excellent

Jing

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very well maintained - probably the best in Subang so far. Easy and convenient to get around and the staff are very attentive and considerate. We thoroughly enjoyed our stay and would recommend this hotel to others in the future. We will be happy to return the next time we are in Subang as well.
Stayed 3 nights in Oct 2024

10/10 Excellent

Yazild Muzaffar

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Requested for extra pillows through front office desk. Message was relayed to the housekeeping dept but HOUSEKEEPING dept did not fulfill my request until I have to make another phone call to the front office desk.
Stayed 5 nights in Oct 2024

10/10 Excellent

Avelina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Service was very good but no spa
Stayed 6 nights in Oct 2024

8/10 Good

LEE

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall is good. You should include small hand towels )missing from he room).
Stayed 2 nights in Sep 2024

10/10 Excellent

Jasper

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location with massive shopping malls and a theme park within 5mins walk.
Stayed 2 nights in Sep 2024

6/10 Okay

Jasper

Business traveler, Traveled with family
Liked: Cleanliness
Wide variety of nearby shopping and restaurant options.
Stayed 3 nights in Sep 2024

2/10 Terrible

Winli

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Vikneswari

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service.. accomodating staffs.. and beautiful hospitality
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great Sunway hotel
This hotel is one of the smaller Sunway hotels. The dining and in house facilities reflect that. It is however very handy to the mall, with the entrance virtually just off the lobby. As with all hotels in this family the rooms are great and of generous size.
Stayed 1 night in Aug 2024

6/10 Okay

Neil

Business traveler
Unfortunately I did not have any hot water on the last day, the water was not hot there was no water
Stayed 4 nights in Aug 2024

4/10 Poor

CRIMMINS

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude front desk staff
Pre paid for a room with king sized bed. First I was told they were putting me in a different hotel, after I said I wanted to stay in the hotel I booked they then told me (not asked) that my room was two single beds. Initial check in I was ignored until someone went to back room to get the desk staff out, then halfway through check in he abruptly told me someone else would finish my check in, as he then detoured to end of front desk to start checking in aircrew. Made me feel like bottom priority, I have stayed at this hotel many times but this will now be last time I stay at this hotel, so rude.
Stayed 2 nights in Aug 2024

10/10 Excellent

CRIMMINS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Ignatius

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Aug 2024

6/10 Okay

Wai Bee

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024