Sunway Resort Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sunway Resort Hotel

Exterior
Pool
Presidential Suite | Premium bedding, down comforters, free minibar, in-room safe
Daily buffet breakfast (MYR 130.00 per person)
Waterventure Terrace | View from room

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Parking available
    Parking available
  • Room service
    Room service
  • Breakfast available
    Breakfast available
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi
  • Housekeeping
    Housekeeping

Explore the area

Map
Persiaran Lagoon, Bandar Sunway, Petaling Jaya, Selangor, 47500
  • Sunway Pyramid Convention Centre
    1 min walk
  • Pinnacle Sunway
    3 min walk
  • Sunway Pyramid Mall
    7 min walk
  • Subang (SZB-Sultan Abdul Aziz Shah)
    21 min drive

Room options

Family Fun Suite

  • 484 sq ft
  • Sleeps 4
  • 2 Queen Beds

Wellness Suite

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

Club Room, 1 Bedroom, Business Lounge Access

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Business Suite

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

Sunway Grand Suite

  • 969 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

One-bedroom Pool Villa

  • 1281 sq ft
  • Sleeps 2
  • 1 King Bed

Grand Deluxe Room

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Waterventure Terrace

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Family Terrace

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite

  • 2282 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Premier Suite

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 Bedroom

  • 279.9 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Executive Suite, 1 Bedroom, Business Lounge Access, Executive Level

  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Sunway Resort Hotel

4.5-star resort in Bandar Sunway
Along with 4 restaurants, this smoke-free resort has valet parking and 24-hour room service. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
Sunway Resort Hotel offers 460 air-conditioned accommodations, which are accessible via exterior corridors and feature free minibar items and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. Televisions come with digital channels. Bathrooms include slippers, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

Recreational amenities at the resort include a waterslide.

The recreational activities listed below are available either on site or nearby; fees may apply.

Dining is available at one of the resort's 4 restaurants. Public areas are equipped with complimentary wired and wireless Internet access. Business amenities at this 4.5-star property consist of a business center, meeting rooms, and limo/town car service. For a surcharge, an airport shuttle (available on request) is offered to guests. This luxury resort also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge. A total renovation of this property was completed in December 2020.

Sunway Resort Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6 AM and 10:30 AM.
Gordon Ramsay Bar & Grill - This fine-dining restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Reservations are required.
Black Tap Craft Burgers & - This restaurant specializes in American cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Sunset Terrace - This buffet restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Linkway Café - This café serves breakfast, brunch, lunch, and dinner. Open daily.
24-hour room service is available.

Languages

Arabic, English, Malay

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 11:30 PM on request
  • Limo/town car service
  • Onsite parking available only on request
  • Covered self parking on site (MYR 15 per night; includes in/out privileges)
  • Valet parking on site (MYR 45 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: MYR 130 for adults and MYR 65 for children
  • 4 restaurants

Restaurants on site

  • Black Tap Craft Burgers &
  • Gordon Ramsay Bar & Grill
  • Linkway Café
  • Sunset Terrace

Things to do

  • Archery
  • Shopping mall
  • Waterslide

Family friendly

  • Free crib
  • Laundry facilities
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Elevator (35 inch wide door)
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant

More

  • 21 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 130.00 for adults and MYR 65.00 for children
  • Airport shuttle fee: MYR 170 per vehicle (roundtrip, maximum occupancy 4)
  • Covered self parking fee: MYR 15 per night (in/out privileges)
  • Valet parking fee: MYR 45 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The credit card shown at check-in must be the same card used to book the reservation.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunway Petaling Jaya
Sunway Hotel Petaling Jaya
Sunway Resort Hotel Petaling Jaya
Sunway Resort Hotel And Spa
Sunway Resort Hotel
Sunway Resort Hotel Spa
Sunway Hotel Petaling Jaya
Sunway Resort Petaling Jaya
Sunway Resort
Sunway Resort Hotel Spa
Sunway Resort Hotel Resort
Sunway Resort Hotel Petaling Jaya
Sunway Resort Hotel Resort Petaling Jaya

Sunway Resort Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 534 out of 1017 reviews" "
Rating 8 - Good. 323 out of 1017 reviews" "
Rating 6 - Okay. 101 out of 1017 reviews" "
Rating 4 - Poor. 31 out of 1017 reviews" "
Rating 2 - Terrible. 28 out of 1017 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Suresh

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
They got my booking of 2 rooms wrong and promised to to rectify by next day 2pm. We waited till 5.30pm and no one was bothered till we went to counter and asked. Then it was done. Staff attitude is bad. Mostly most staff missing when you look for them.
Stayed 3 nights in Aug 2024

10/10 Excellent

nofal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

10/10 Excellent

nofal

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Amazing
Amazing terrace with access to the pool area!
Stayed 4 nights in Jun 2024

10/10 Excellent

Hattan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amaizing
Amaizing hotel
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed 5 nights. It was a relaxing break. Love that hotel guests have direct access to Sunway lagoon. Will come back again.
Stayed 5 nights in Jun 2024

10/10 Excellent

Rebecca

Business traveler
Liked: Cleanliness, amenities
Nice place
Stayed 2 nights in Jun 2024

8/10 Good

Jayan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a family holiday
Stayed 1 night in Jun 2024

10/10 Excellent

Suresh

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent in all aspects
Stayed 1 night in Jun 2024

4/10 Poor

Maria

Stayed 6 nights in May 2024

10/10 Excellent

Nur Ain

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our 2 day stay
Stayed 2 nights in May 2024

10/10 Excellent

Miku

Stayed 1 night in Apr 2024

10/10 Excellent

Latifah

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, close to amenities. Kids liking the water venture area.
Stayed 2 nights in Apr 2024

10/10 Excellent

Haritheran Ng

Stayed 1 night in Apr 2024

10/10 Excellent

Chunlin

Stayed 1 night in Apr 2024

10/10 Excellent

TINGCHUN

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in beat experience
Stayed 1 night in Mar 2024

10/10 Excellent

May

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room floor abit sticky .. but overall is perfect! Can’t wait to go again! My kid love this place too..
Stayed 2 nights in Mar 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Moon

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the waterventure room. Direct access to the pool. Family friendly resort
Stayed 2 nights in Feb 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

AI GIN

Nice and clean hotel connected to the mall and the Sunway lagoon
Stayed 1 night in Feb 2024

10/10 Excellent

Abdullah

Stayed 4 nights in Jan 2024

10/10 Excellent

T Chzin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Ronald

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One stop holiday. No need to go out of the area. Everything was top notch. Cleanliness, Hospitality, Amenities, Service, Shopping, Activities and more. Love it. Coming back soon. Thanks to the team.
Stayed 4 nights in Dec 2023

10/10 Excellent

nofal

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 4 nights in Nov 2023