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Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Front of property - evening/night
Outdoor pool, sun loungers
Junior Suite, 1 King Bed | Living area | 40-inch Smart TV with satellite channels, TV
Lobby
Newly Renovated - Executive King Room | Minibar, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Pool
  • 24/7 front desk
  • Parking available

Explore the area

Map
117 Jalan Pudu, Kuala Lumpur, 55100
  • Jalan Alor
    7 min walk
  • Flavors Restaurant
    1 min walk
  • Imbi Station
    9 min walk
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    46 min drive

Room options

View all photos for Newly Renovated - Executive Twin Room

Minibar, in-room safe, desk, laptop workspace

Newly Renovated - Executive Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Newly Renovated - Premier King Room

Minibar, in-room safe, desk, laptop workspace

Newly Renovated - Premier King Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Newly Renovated - Premier Twin Room

Minibar, in-room safe, desk, laptop workspace

Newly Renovated - Premier Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Newly Renovated - Deluxe King Room

Minibar, in-room safe, desk, laptop workspace

Newly Renovated - Deluxe King Room

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Newly Renovated - Deluxe Twin Room

Minibar, in-room safe, desk, laptop workspace

Newly Renovated - Deluxe Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Newly Renovated - Executive King Room

Minibar, in-room safe, desk, laptop workspace

Newly Renovated - Executive King Room

  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Newly Renovated - Family Room

Newly Renovated - Family Room | Minibar, in-room safe, desk, laptop workspace

Newly Renovated - Family Room

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Exterior

Melia Kuala Lumpur

Pool
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very Good, (1003)
The price is $71
per night
$86 total
includes taxes & fees
Jan 8 - Jan 9
Melia Kuala Lumpur

About this property

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

4-star hotel in Bukit Bintang
This hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a poolside bar, a business center, and a children's pool.
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur offers 325 accommodations with minibars and safes. 40-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur provides an outdoor pool and a fitness center. The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 8 meeting rooms. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Garden Terrace - Onsite restaurant.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 48 for adults and MYR 28 for children
  • A poolside bar
  • A restaurant

Restaurants on site

  • Garden Terrace

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center

Outdoors

  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 15 floors
  • 2 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1993
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 48 for adults and MYR 28 for children
  • Self parking fee: MYR 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Garden Kuala Lumpur Hotel
Garden Swiss Hotel Kuala Lumpur
Hotel Garden Kuala Lumpur
Hotel Swiss Garden
Hotel Swiss Kuala Lumpur
Kuala Lumpur Swiss Garden
Kuala Lumpur Swiss Garden Hotel
Swiss Garden Hotel
Swiss Garden Hotel Kuala Lumpur
Swiss Garden Kuala Lumpur
Swiss Garden Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel
Swiss-Garden Bukit Bintang Kuala Lumpur
Swiss-Garden
Swiss Garden Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel Kuala Lumpur

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 100 out of 230 reviews" "
Rating 8 - Good. 79 out of 230 reviews" "
Rating 6 - Okay. 27 out of 230 reviews" "
Rating 4 - Poor. 14 out of 230 reviews" "
Rating 2 - Terrible. 10 out of 230 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

SITI KHADIJAH BINTE

Traveled with family
Disliked: Property conditions & facilities
The bed was bended “ overuse”! Toilet amenities was poor! Shampoo & Body wash was 1/3 filled ! No soap 😥 sink was unusable / stuck .no hairdryer ??? Tissues left few pcs . no day curtain ! U either closed the curtain & when curtain was drawn it was so exposed!!! Haizzzz
Stayed 3 nights in Sep 2024

6/10 Okay

David

Stayed 2 nights in Jul 2024

8/10 Good

Mina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff were nice. Hoewer, There were some connection room that were not soundproof. So, the noise of next door easily could be heard.
Stayed 5 nights in Jun 2024

10/10 Excellent

Yoyo, Prosper

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and safe
Stayed 2 nights in Jun 2024

6/10 Okay

R

Liked: Staff & service, room comfort
Not what we expected
On the whole disappointed with the hotel staff were helpful but the room was not as comfortable as we expected
Stayed 11 nights in May 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay at the hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very confident location. Free upgrade by the hotel and staff are nice
Stayed 3 nights in Mar 2024

10/10 Excellent

Haris Bin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Had been there many times. Good service from the staff. Near to the wholesale center.
Stayed 3 nights in Mar 2024

8/10 Good

sureshkumar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Reiciel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place will definitely come back again
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor housekeeping, insufficient service at the breakfast
Stayed 4 nights in Dec 2023

6/10 Okay

Santiago

Liked: Staff & service, property conditions & facilities
Other than a sort of slow check-in and a less-than-impeccable-but-Not-terrible bathroom cleanliness, the experience in the hotel was fine. The hotel is close to nicer areas but not in a nice area, and being a pedestrian (particularly crossing the street) was kind of a pain but that’s a city problem more than a hotel problem.
Stayed 2 nights in Dec 2023

6/10 Okay

Reza

Disliked: Staff & service
Nice area nice hotel I enjoyed
Stayed 5 nights in Dec 2023

10/10 Excellent

Nedu

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent. But I was terribly disappointed with the breakfast. Your hotel is one of the few hotels which charged higher price for breakfast but it was not up to standard. Both days, were served the same menu. And the menu served were quite bored. Hope can pay attention on this aspect.
Stayed 2 nights in Dec 2023

8/10 Good

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Seng Tiong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is convenient and accessible. Staff were amicable and helpful. Enjoyed my stay here.
Stayed 3 nights in Nov 2023

10/10 Excellent

Takashi

Stayed 3 nights in Nov 2023

8/10 Good

George Thanarajan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was staying there for couple of days. Staff were friendly and approachable from check in to check out. Hotel has the facility to keep the luggage even after check out, no need to warry about carrying it for hours before you catch the flight. Room was neat & clean.
Stayed 2 nights in Sep 2023

10/10 Excellent

Iz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff name Izham always make us feels welcome.
Stayed 1 night in Oct 2023

10/10 Excellent

Mark, Brisbane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location location location :) Short walk to Jl Alor..the "food court" street. Every imaginable asian delicacy. Also a short walk to Petaling Street markets, and all Bukit Bintang pubs, Clubs and massage parlours. Even the Pavillion Shopping Mall was walkable. Hotel itself was very good.
Stayed 3 nights in Sep 2023

6/10 Okay

Lik Chian, Eugene, Singapore

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
TV channels were not working properly, informed Hotel many times to resolve but not avail. Room Aircon is set to auto, can’t manually adjust to lower temp, told hotel to check but not effective. Doesn’t provide combs when asked. Some guest were smoking at the swimming pool and blasting loud songs via mobile phones, no adherence to non-smoking policy. Called multiple times to front desk from hotel room, but they only picked the call 2 out of 10 times, service not prompt.
Stayed 2 nights in Sep 2023

10/10 Excellent

ong

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to all amenities. Warm and friendly staff. Nice cosy room.
Stayed 5 nights in Jul 2023

10/10 Excellent

adam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I keeps going back because of the location, especially the staff excellent customer service. I would like to thanks all staff for the support and help they gave us greatly appreciated.
Stayed 4 nights in Jul 2023

8/10 Good

DAVID

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
nice room, Very good breakfast buffet, Jalan Alor food street is a minute away. Hotel pool itself is nice, but lacks a comfortable lounging area, I blame the architect. Staff was really nice. Will gladly stay again.
Stayed 5 nights in Jun 2023