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Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

4.0 star property

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Photo gallery for Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

Welcome to our hotel lobby, featuring a central reception desk, comfortable seating area, and stunning views through a large glass wall.
Relax in a spacious room with a large bed, a comfortable bench, and a seating area featuring a chair and small table.
Enjoy panoramic city views from our rooftop infinity pool.
Welcome to Swiss Garden Bukit Bintang, where guests can enjoy a modern architectural design and a warm welcome.
Chef prepares dishes at a central island amidst an array of ingredients and dishes.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Parking available
  • 24/7 front desk

Explore the area

Map
117 Jalan Pudu, Kuala Lumpur, 55100
  • Jalan Alor
    ‪3 min walk‬
  • Pavilion Kuala Lumpur
    ‪14 min walk‬
  • Petronas Twin Towers
    ‪2 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Newly Renovated - Deluxe Hollywood Room

1 bedroom, minibar, in-room safe, desk

Newly Renovated - Deluxe Hollywood Room

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Newly Renovated - Executive Twin Room

1 bedroom, minibar, in-room safe, desk

Newly Renovated - Executive Twin Room

  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Newly Renovated - Premier King Room

1 bedroom, minibar, in-room safe, desk

Newly Renovated - Premier King Room

9.0 out of 10
Wonderful
(2 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Newly Renovated - Premier Twin Room

1 bedroom, minibar, in-room safe, desk

Newly Renovated - Premier Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Newly Renovated - Deluxe King Room

1 bedroom, minibar, in-room safe, desk

Newly Renovated - Deluxe King Room

9.0 out of 10
Wonderful
(12 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Newly Renovated - Deluxe Twin Room

1 bedroom, minibar, in-room safe, desk

Newly Renovated - Deluxe Twin Room

8.0 out of 10
Very good
(11 reviews)
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Newly Renovated - Executive King Room

1 bedroom, minibar, in-room safe, desk

Newly Renovated - Executive King Room

10.0 out of 10
Exceptional
(1 review)
  • 409 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Newly Renovated - Family Room

Newly Renovated - Family Room | 1 bedroom, minibar, in-room safe, desk

Newly Renovated - Family Room

  • 538 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Similar properties

Stunning multi-level atrium with lush greenery and natural light.

citizenM Kuala Lumpur Bukit Bintang

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (474)
$68 nightly
The price was $73
The price is $68 total
includes taxes & fees
citizenM Kuala Lumpur Bukit Bintang

About this property

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur

4-star hotel in Bukit Bintang
This hotel features an outdoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a poolside bar, a business center, and a children's pool.
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur offers 325 accommodations with minibars and safes. 40-inch Smart televisions come with satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool, Swiss-Garden Hotel Bukit Bintang Kuala Lumpur provides an outdoor pool and a fitness center. The hotel offers a restaurant. A poolside bar is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Business-related amenities at this 4-star property consist of a business center and 8 meeting rooms. This Art Deco hotel also offers multilingual staff, tour/ticket assistance, and concierge services. Parking is available onsite for a surcharge.

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Garden Terrace - Onsite restaurant.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 10 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: MYR 48 for adults and MYR 28 for children
  • A poolside bar
  • A restaurant

Restaurants on site

  • Garden Terrace

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • Business center

Outdoors

  • On the boardwalk/promenade
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 15 floors
  • 2 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 1993
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch smart TV with satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from August 3 2025 to September 15 2025 (completion date subject to change). The following areas are affected:
  • Dining venue(s)
  • Front desk
  • Lobby
  • Meeting facilities

Alternate facilities will be available offsite during the renovation.

During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 48 for adults and MYR 28 for children
  • Self parking fee: MYR 10 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Garden Kuala Lumpur Hotel
Garden Swiss Hotel Kuala Lumpur
Hotel Garden Kuala Lumpur
Hotel Swiss Garden
Hotel Swiss Kuala Lumpur
Kuala Lumpur Swiss Garden
Kuala Lumpur Swiss Garden Hotel
Swiss Garden Hotel
Swiss Garden Hotel Kuala Lumpur
Swiss Garden Kuala Lumpur
Swiss Garden Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel
Swiss-Garden Bukit Bintang Kuala Lumpur
Swiss-Garden
Swiss Garden Bukit Bintang Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Kuala Lumpur
Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Hotel Kuala Lumpur

Swiss-Garden Hotel Bukit Bintang Kuala Lumpur Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 109 out of 260 reviews
Rating 8 - Good. 92 out of 260 reviews
Rating 6 - Okay. 34 out of 260 reviews
Rating 4 - Poor. 15 out of 260 reviews
Rating 2 - Terrible. 10 out of 260 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Tin

Stayed 2 nights in Mar 2025

8/10 Good

Phoebe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Taking too long to wait for the room ready after checked-in.
Stayed 3 nights in Feb 2025

6/10 Okay

nahed

Liked: Cleanliness, property conditions & facilities, room comfort
I have rated it OK based on sone not so pleasant experiences. Romm was very karge but nit adequately furnished. Primarily, very dark with hardly any lights. Area with mirror has absolutely no light and all LED lights very dim. Breakfast experience was terrible. Variety if foid but extremely poir setvice. Ckean dishes not available, no refills done, tea/coffee machibes run out of beans and no refills. Requested front desk to print our boarding passes. They said to send them at their email address. Sent them three times and they still never printed. New staff came and said to send again. Location very good and conveniently close to all toyrist places.
Stayed 3 nights in Feb 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Really good value for money hotel. Staff friendly and helpful. Everywhere had good standard of cleanliness. Nearby to tourist attractions. Would recommend.
Stayed 3 nights in Feb 2025

8/10 Good

Ngunchaw

Liked: Property conditions & facilities
Nice
Stayed 9 nights in Jan 2025

8/10 Good

Sunzida

Stayed 3 nights in Jan 2025

6/10 Okay

Soon Yong

Traveled with partner
No hand soap otherwise should be ok
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Stayed 2 nights in Dec 2024

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel to stay

Good hotel in the Centre of KL
Stayed 1 night in Dec 2024

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Robert

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is centralized and really close to Jalan Alor and many other stores.
Stayed 1 night in Nov 2024

10/10 Excellent

Evan

Stayed 1 night in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Centrslly located. Walkable to the monorail and LRT. Surrounded by dining options.
Stayed 5 nights in Nov 2024

4/10 Poor

SITI KHADIJAH BINTE

Traveled with family
Disliked: Property conditions & facilities
The bed was bended “ overuse”! Toilet amenities was poor! Shampoo & Body wash was 1/3 filled ! No soap 😥 sink was unusable / stuck .no hairdryer ??? Tissues left few pcs . no day curtain ! U either closed the curtain & when curtain was drawn it was so exposed!!! Haizzzz
Stayed 3 nights in Sep 2024

6/10 Okay

David

Stayed 2 nights in Jul 2024

8/10 Good

Mina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and the staff were nice. Hoewer, There were some connection room that were not soundproof. So, the noise of next door easily could be heard.
Stayed 5 nights in Jun 2024

10/10 Excellent

Yoyo, Prosper

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and safe
Stayed 2 nights in Jun 2024

6/10 Okay

R

Liked: Staff & service, room comfort

Not what we expected

On the whole disappointed with the hotel staff were helpful but the room was not as comfortable as we expected
Stayed 11 nights in May 2024

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I truly enjoyed my stay at the hotel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very confident location. Free upgrade by the hotel and staff are nice
Stayed 3 nights in Mar 2024

10/10 Excellent

Haris Bin

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Had been there many times. Good service from the staff. Near to the wholesale center.
Stayed 3 nights in Mar 2024

8/10 Good

sureshkumar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

10/10 Excellent

Reiciel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place will definitely come back again
Stayed 1 night in Jan 2024

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor housekeeping, insufficient service at the breakfast
Stayed 4 nights in Dec 2023