Swiss-Garden Hotel & Residences, Genting Highlands
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
The hotel offers a restaurant. Wireless Internet access is complimentary. In addition to a children's pool and an outdoor pool, Swiss-Garden Hotel & Residences, Genting Highlands provides a sauna and a fitness center. 3 meeting rooms are available. This family-friendly hotel also offers a terrace, an arcade/game room, and multilingual staff. Onsite covered self parking is complimentary.
Swiss-Garden Hotel & Residences, Genting Highlands is a smoke-free property.
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Covered parking
- Secured parking
- Free pool cabanas
- Free self parking
- Steam room
- Free WiFi
- Pool sun loungers
- Sauna
- Smoke-free property
- Swimming pool
- Children's pool
- Safe-deposit box at front desk
- Number of meeting rooms - 3
- Terrace
- Luggage storage
- Proposal/romance packages available
- Breakfast available (surcharge)
- Number of restaurants - 1
- Laundry facilities
- Total number of rooms - 561
- Arcade/game room
- Garden
- Outdoor entertainment area
- Multilingual staff
- Outdoor furniture
- Free newspapers in lobby
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Laundry facilities
- Arcade/game room
- Playground on site
- Free cribs/infant beds
Room Amenities
Swiss-Garden Hotel & Residences, Genting Highlands offers 561 air-conditioned accommodations with safes and complimentary bottled water. 40-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, bidets, and complimentary toiletries. This Genting Highlands hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.
- Air conditioning
- Room service (limited hours)
- Television
- Daily housekeeping
- Phone
- Free local calls
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Desk
- Free bottled water
- Bidet
- Blackout drapes/curtains
- Slippers
- Shower only
- Cable TV service
- Free WiFi
- TV size: 40
- TV size measurement: inch
- Rainfall showerhead
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Smart TV
- Number of beds 2
- Soap
- Shampoo
- Toilet paper
- Guidebooks or recommendations
- Electrical adapters/chargers
- Laptop-friendly workspace
- Restaurant dining guide
- Wardrobe or closet
Parking
Free self parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Garden Terrace - Onsite restaurant.
Room service (during limited hours) is available.
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Braille or raised signage
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
- Playground on site
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- A tax is imposed by the city: MYR 3.00 per accommodation, per night
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately MYR 58 for adults and MYR 30 for children
- Early check-in is available for a fee (subject to availability)
- Late check-out fee: MYR 150 (subject to availability)
- Rollaway bed fee: MYR 137.8 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, debit cards, and cash. Noise-free guestrooms cannot be guaranteed.
For guests' safety, the property includes a smoke detector and a security system in each accommodation. Cashless payment methods are available for all transactions.
One child stays free
Noise-free rooms not guaranteed
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Staff temperature checks are conducted regularly
Masks are compulsory at the property
Temperature checks are available to guests
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Contactless food service / room service is not available
Commonly-touched surfaces are cleaned with disinfectant
Reservation might be required for some facilities onsite
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Security system
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Children stay free - maximum age 11
Social distancing measures are in place
Contactless check-in is not available
Property follows regional sanitization guidelines Safe & Clean (Malaysia)
Property confirms they are implementing enhanced cleaning measures
Smoke detector
Children stay free
Service animals not allowed
Individually-wrapped food options are not available
Debit cards
Gap period enforced between guest stays - 48 hours
Children and extra beds
- Children are welcome.
- Kids stay free! One child 11 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for MYR 137.8 per night.
- Free cribs (infant beds)!
Pet Policy
- No pets or service animals allowed
We should mention
Pool access available from 7:00 AM to 7:00 PM.
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Hotel Names
- Swiss-Garden Hotel Genting Highlands
- Swiss-Garden Hotel
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Hotel Reviews
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