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Swiss Hotel Kuala Lumpur

3.0 star property

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Photo gallery for Swiss Hotel Kuala Lumpur

Lobby sitting area
View from property
Executive Suite | Premium bedding, Select Comfort beds, desk, blackout drapes
View from property
View from property

Reviews

6.4 out of 10

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
No 12 Jalan Tuanku Abdul Rahman, Kuala Lumpur, 50100
  • Merdeka Square
    ‪4 min walk‬
  • SOGO
    ‪7 min walk‬
  • Central Market
    ‪10 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

View all photos for Deluxe Family

Deluxe Family | Premium bedding, Select Comfort beds, desk, blackout drapes

Deluxe Family

  • 233 sq ft
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Standard Single Room

Standard Single Room | Premium bedding, Select Comfort beds, desk, blackout drapes

Standard Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Queen

Superior Queen | View from room

Superior Queen

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Queen

Standard Queen | Premium bedding, Select Comfort beds, desk, blackout drapes

Standard Queen

  • 161 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Family

Premium Family | Premium bedding, Select Comfort beds, desk, blackout drapes

Premium Family

  • 269 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room | Premium bedding, Select Comfort beds, desk, blackout drapes

Standard Twin Room

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite | Premium bedding, Select Comfort beds, desk, blackout drapes

Executive Suite

  • 269 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About this property

Swiss Hotel Kuala Lumpur

3-star Kuala Lumpur hotel, connected to a shopping center in Golden Triangle
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
Swiss Hotel Kuala Lumpur offers 115 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. Accommodations offer separate sitting areas. Select Comfort beds feature premium bedding. 21-inch LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bidets, and complimentary toiletries.

This Kuala Lumpur hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Swiss Hotel Kuala Lumpur features tour/ticket assistance, concierge services, and laundry facilities. Public areas are equipped with complimentary wireless Internet access. This Kuala Lumpur hotel also offers dry cleaning/laundry services, room service (during limited hours), and a front-desk safe.

Swiss Hotel Kuala Lumpur is a smoke-free property.

Room service (during limited hours) is available.

Languages

English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 9 floors
  • Built in 2006
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bidet
  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 21-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MYR 53 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 50 per stay

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: MYR 50 (subject to availability)
  • Rollaway bed fee: MYR 53 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Swiss Hotel Kuala Lumpur
Swiss Kuala Lumpur
Swiss Hotel
Swiss Hotel Kuala Lumpur Hotel
Swiss Hotel Kuala Lumpur Kuala Lumpur
Swiss Hotel Kuala Lumpur Hotel Kuala Lumpur

Swiss Hotel Kuala Lumpur Reviews

Reviews

6.4
Rating 10 - Excellent. 6 out of 43 reviews
Rating 8 - Good. 11 out of 43 reviews
Rating 6 - Okay. 15 out of 43 reviews
Rating 4 - Poor. 7 out of 43 reviews
Rating 2 - Terrible. 4 out of 43 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

7.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Ambiga

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
The receptionist is helpful and friendly. However the elevator is too old and guests are freely smoke inside the room which spread out to walking space.
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
Cleanliness
Improve the quality of cleaning. Floor, toilet and towel not really clean.
Stayed 3 nights in Jun 2019

10/10 Excellent

Shahidan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice hotel
Stayed 1 night in May 2019

6/10 Okay

Rafi, Sabaha, my

Traveled with family
I don't like about cleanies
Stayed 3 nights in Apr 2019

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is neat and clean, my only caveat is the rooms are too small and without windows it feels like you are in a bird box.
Stayed 1 night in Mar 2019

8/10 Good

Herly

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018

4/10 Poor

Rabia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Jan 2018

2/10 Terrible

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Limited parking (hotel only provide 4 parking lots). This is difficult to find parking nearby. Front desk staffs are not friendly. There are bad ordor in the room due to bad maintain of carpet and bed sheet. The room is not completed with basic equipment.
Stayed 1 night in Dec 2017

4/10 Poor

TAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old hotel with old facilities.
Not so good.
Stayed 1 night in Nov 2017

10/10 Excellent

Mohd zamri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2017

6/10 Okay

Teh Wai Fun

Liked: Staff & service
Disliked: Room comfort
Avoid this hotel during weekend.
Reasonable price, who want to stay peacefully during weekend please avoid this hotel. Because the room partition is too weak, can hear the exhausted pipe sound clearly during midnight due to too many rempit at Dataran Merdeka.
Stayed 1 night in Sep 2017

6/10 Okay

sha, malaysia

not for family..
i was arrived at 4am, theres no parking hotel so i have to park at paid parking lucky it was beside there but cost 8 ringgit untill 7.00 am .i ask for the breakfast but the staff say my booking is without breakfast .so i have to printscreen my booking and showed to him to proof that as i made the booking it say the breakfast was include .so after he check it i ve given the breakfast voucher but then the restaurant is not in the hotel.i have to cross the road and find the president restaurant which is actually mamak's rsrnt. omg.. not worth it for the hundred and twenty plus for per room/night.i ask for the housekeeping in the morning when i went out and when i return back at 4 pm ,unfortunately they dont make it. i ask it take very long time .

2/10 Terrible

Aseem , San Jose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is Zero stars possible?
Worst hotel I have EVER stayed at. This is not hyperbole. Here is my list of grievances: 1) Swarm of red ants in the room 2) Tiny rooms 3) Tiny bathrooms 4) Horrible WiFi - it was either not working, or even when it was, it was super slow. 5) Food at restaurant = terrible 6) Worst of all, when we needed a cab to go to the bus depot, we asked the front desk if they could call a cab for us - they said no!! What kind of a hotel does that? I'm glad we only stayed here one night - it was a complete dump, most of the staff was rude, and the food was bad. Avoid this hotel.

6/10 Okay

Nachiketh

8/10 Good

ezuan dakota, kajang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
nice...

6/10 Okay

Verified traveler

Disliked: Cleanliness
Nice hotel, near the LRT station and petaling

8/10 Good

nao, UK

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
tiny rooms, great staff
staff couldn't be more helpful..... posted our mailing helped with luggage, found safe place for bikes. great service.the room was however very small. beds very comfy.

8/10 Good

Victoria, New Zealand - Waikato

Liked: Cleanliness

6/10 Okay

Azeman, Kuching

Liked: Cleanliness, staff & service
Recommended for low budget travellers & backpacker
Confortable & really worth for a short stayed.

4/10 Poor

Jas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was given a room with broken ceiling, spoil window lock ,aircon not cold at all.best part was, the glass shelf of the toilet suddenly drop down,luckily it never cause any injury to any of us.as all the above, I ask for room change, finally I was given a acceptable room.btw the staff told me caus the hotel was currently under renovation , that's way things happened.

6/10 Okay

Frankie, Malaysia

Disliked: Property conditions & facilities
Just for overhight
Good Just for overnight, near Jamek shopping area, near Merdeka squeare, convenience access to LRT line

4/10 Poor

Verified traveler

Disliked: Staff & service
I found out the staff @ the counter was not helpful, cooperative n very arrogant when I first checked on 5th July 2012. He didnot check my name properly, luckily i myself spotted my name. To avoid this thing to recur in future, the management should look into this sort of negative attitude, esp the staff @ the reception, tq