St. Giles Gardens Kuala Lumpur

4.5 star property

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Photo gallery for St. Giles Gardens Kuala Lumpur

Exterior
Daily continental breakfast (MYR 29 per person)
View from room
Lobby
Gym

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
$177
includes taxes & fees
Dec 8 - Dec 9

Explore the area

View in a map
Mid Valley City, Lingkaran Syed Putra, Kuala Lumpur, 59200
  • Place, Mid Valley Megamall
    ‪1 min walk‬
  • Place, The Gardens Mall
    ‪1 min walk‬
  • Place, University of Malaya
    ‪17 min walk‬
  • Airport, Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪48 min drive‬

Room options

Deluxe Room, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 2 Twin Beds, City View

  • Sleeps 4
  • 2 Twin Beds

Room, 1 King Bed, City View

  • Sleeps 4
  • 1 King Bed

One Bedroom Suite

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two Bedroom Suite.

  • 2 bedrooms
  • Sleeps 4
  • 1 Twin Bed and 1 King Bed

Three Bedroom Suite With Exclusive Residences Lounge Access

  • Sleeps 6

Three Bedroom Family Suite

  • Sleeps 6

One-Bedroom Suite With Exclusive Residences Lounge Access

  • Sleeps 2

Two-Bedroom Suite With Exclusive Residences Lounge Access

  • Sleeps 4

Three-Bedroom Room

  • Sleeps 6

One-Bedroom Suite

  • Sleeps 2

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About this property

St. Giles Gardens Kuala Lumpur

4.5-star Kuala Lumpur hotel, connected to a shopping center in Mid Valley City
Along with an outdoor pool, this hotel has a fitness center and a conference center. WiFi in public areas is free. Other amenities include self parking, a business center, and conference space.
St. Giles Gardens Kuala Lumpur offers 647 air-conditioned accommodations with safes and bathrobes. Beds feature down comforters and premium bedding. A pillow menu is available. LCD televisions come with satellite channels. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
St. Giles Gardens Kuala Lumpur features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities at this 4.5-star property consist of a business center and 9 meeting rooms. Event facilities measuring 6997 square feet (650 square meters) include a conference center. This luxury hotel also offers concierge services, a front-desk safe, and a porter. Onsite parking is available (surcharge), along with a car charging station.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (MYR 5 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: MYR 29 per person
  • Couples/private dining

Things to do

  • Art gallery
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping mall
  • Stereo

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages

Business services

  • 9 meeting rooms
  • Business center
  • Conference center (6,997 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Pool access ramp on site
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 24 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Champagne service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 116.60 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 29 per person
  • Self parking fee: MYR 5 per day
  • Rollaway bed fee: MYR 116.60 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector, a security system, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Gardens St. Giles Hotel Kuala Lumpur
Gardens St. Giles Hotel
Gardens St. Giles Kuala Lumpur
The Gardens – A St. Giles Hotel Residences
St Giles Hotel, Kuala Lumpur
St. Giles Garden Hotel, Kuala Lumpur Hotel
The Gardens – A St. Giles Hotel Residences
St. Giles Garden Hotel, Kuala Lumpur Kuala Lumpur
St. Giles Garden Hotel, Kuala Lumpur Hotel Kuala Lumpur

St. Giles Gardens Kuala Lumpur Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 327 out of 702 reviews
Rating 8 - Good. 260 out of 702 reviews
Rating 6 - Okay. 66 out of 702 reviews
Rating 4 - Poor. 35 out of 702 reviews
Rating 2 - Terrible. 14 out of 702 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2025

10/10 Excellent

Omosunbo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and conveniently located next to a shopping mall. No need for taxis everywhere. The staff from the Concierge to the reception staff were excellent. Would book again.
Stayed 10 nights in Aug 2025

10/10 Excellent

Trevor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent apartment, great facilities in the hotel, room was comfortable but better if an additional armchair; pool was quiet most of the time (few sunbeds but enough for few people), pool bar area not manned all the time.
Stayed 20 nights in Jul 2025

8/10 Good

Mengteck

Liked: Cleanliness, staff & service, property conditions & facilities
good location especially beside malls and ease of access to food and shopping
Stayed 3 nights in Aug 2025

8/10 Good

Muizzaddin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay,convenient to shopping areas
Stayed 3 nights in Jun 2025

10/10 Excellent

Barry, London

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great option for KL
Stayed 2 nights in Jul 2025

10/10 Excellent

Barry, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location and great for an apartment option.
Stayed 3 nights in Jul 2025

6/10 Okay

Pietro

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

4/10 Poor

Annie

Liked: Cleanliness
Disliked: Staff & service

Hotel closed for renovations

The hotel is closed for renovations. Diverted us to the residence service. Should not provide the hotel rooms option when the hotel is closed.
Stayed 1 night in Jun 2025

10/10 Excellent

Aziah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet and convenient for shopping
Stayed 4 nights in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

NICK

Stayed 2 nights in Jan 2025

10/10 Excellent

Harish

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Mervyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay. Will definitely come back to stay here again
Stayed 3 nights in Feb 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabulous service and location

It was a fabulous stay as great location and convenient as its part mid valley mall! We were put in a smaller room initially but with the extra rollaway bed it was too squeezy for 3 pax, so thankfully they managed to change to a bigger room on the 3rd day as I requested to upgrade but no better rooms were available. Thanks to the staff who assisted in finding us a bigger room :)
Stayed 4 nights in Feb 2025

10/10 Excellent

Joanne Margaret

Stayed 2 nights in Dec 2024

10/10 Excellent

Florence

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed one night and everything was good! Staff was attentive and polite. Room was clean with sufficient toiletries. Hence, we didn’t need to ask for anything.
Stayed 1 night in Feb 2025

6/10 Okay

Andrew

Business traveler
Liked: Cleanliness, staff & service

About to start renovating

The property is quite tired, with minor issues like power points not working. At the time of check in, the clerk said that the hotel property would be closing on March 1st to be renovated into residences (as is the case for the property next door).
Stayed 3 nights in Feb 2025

2/10 Terrible

Andrew Loh Yoon

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms smelled mouldy. There was no hot water supply from one afternoon till mid-next morning. There was no apology or reimbursement for the inconvenience caused to guests. Towels were threadbare and the aircon was inconsistent, and the controls didn’t work. This is a five-star hotel? I don’t think so.
Stayed 6 nights in Jan 2025

10/10 Excellent

Cindy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
super convenient directly connecting to mid valley esp eatery just walking to lower floor. great shopping as well. Room is spacious and bathroom newly renovated.
Stayed 3 nights in Jan 2025

8/10 Good

Haridas

Stayed 1 night in Dec 2024

8/10 Good

Haridas

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Good place to stay in KL. Unfortunately going to close for 2 years for renovation.
Stayed 2 nights in Jan 2025

10/10 Excellent

Keith

Stayed 1 night in Jan 2025

8/10 Good

Ganesh

Stayed 1 night in Jan 2025

6/10 Okay

Han May

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Room was spacious with plenty of storage, despite it being quite dated, quite different from the photos. Parking was a nightmare as there are no designated spots for hotel guests. The floors had a musky smell like the carpet was left wet. Our first room had the smell so we requested for a room change, second room was better but the common area did still have the smell. However, absolutely love how close it is to the shops, love the convenience.
Stayed 5 nights in Dec 2024