Coffee/tea in a common area, concierge services, and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite.
The Quay Hotel Bukit Bintang offers 90 air-conditioned accommodations with safes and complimentary bottled water. These individually furnished accommodations have separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. Premium digital television is provided. Bathrooms include showers with hydromassage showerheads, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and irons/ironing boards can be requested.
The Quay Hotel Bukit Bintang features tour/ticket assistance, coffee/tea in a common area, and concierge services. Wireless Internet access is complimentary. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This Kuala Lumpur hotel also offers laundry facilities, a front-desk safe, and an ATM.
The Quay Hotel Bukit Bintang is a smoke-free property.
Languages
Chinese (Cantonese), Chinese (Mandarin), English, Indonesian, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
24-hour roundtrip airport shuttle on request for a surcharge
Food and drink
Coffee and tea in common areas
Things to do
Shopping mall
Family friendly
Laundry facilities
Soundproofed rooms
Conveniences
24-hour front desk
ATM
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator (40 inch wide door)
Well-lit path to entrance
More
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Egyptian cotton sheets
Bathroom
Free toiletries
Hair dryer
Hydromassage showerhead
Private bathroom
Shampoo
Shower
Slippers
Soap
Toilet paper
Toothbrush and toothpaste
Towels provided
Entertainment
32-inch TV with premium digital channels
Food and drink
Free bottled water
Restaurant dining guides
More
Air conditioning
Desk
Desk chair
Electrical adapters
Individual furnishings
Iron/ironing board on request
Laptop workspace
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are available for MYR 50.0 per day
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: MYR 50 per accommodation, per stay
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: MYR 100 per vehicle (one-way, maximum occupancy 4)
Rollaway bed fee: MYR 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
We should mention
No pets and no service animals are allowed at this property
Property is also known as
The Quay Bukit Bintang
The Quay Hotel Bukit Bintang Hotel
The Quay Hotel Bukit Bintang Kuala Lumpur
The Quay Hotel Bukit Bintang Hotel Kuala Lumpur
The Quay Hotel Bukit Bintang Reviews
Reviews
4.0
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 0 out of 5 reviews" "
10 - Excellent
0
Rating 8 - Good. 0 out of 5 reviews" "
8 - Good
0
Rating 6 - Okay. 2 out of 5 reviews" "
6 - Okay
2
Rating 4 - Poor. 1 out of 5 reviews" "
4 - Poor
1
Rating 2 - Terrible. 2 out of 5 reviews" "
2 - Terrible
2
5.2/10
Cleanliness
6.0/10
Staff & service
6.0/10
Amenities
4.0/10
Property conditions & facilities
4.8/10
Eco-friendliness
Reviews
6/10 Okay
Fnu
Nov 13, 2024
Disliked: Property conditions & facilities
Fnu
Stayed 3 nights in Nov 2024
2/10 Terrible
mateen
Traveled with family
Oct 7, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
the room was too small for 4 people and there was no window so the room felt very closed off and we personally felt clusterphobic so it was uncomfortable. the washrooms were really small and barely had enough space to use the shower, although they did have good amenities like shampoo and dental kits it didnt make up for the space. the corridors were also really cramped so there was barely enough space to walk alongside a cabin bag.
My room was tiny and disgusting! There was so much black mold in the bathroom and it was constantly dripping liquid from the room above. Lightning fast check-in and great location though.