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The RuMa Hotel and Residences

5.0 star property

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Photo gallery for The RuMa Hotel and Residences

Corner Studio City View | Free minibar, in-room safe, desk, blackout drapes
Reception
Outdoor pool
Library
View from room

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking included
  • Room service

Explore the area

Map
7 Jalan Kia Peng, Kuala Lumpur, 50450
  • Pavilion Kuala Lumpur
    ‪7 min walk‬
  • Petronas Twin Towers
    ‪10 min walk‬
  • Kuala Lumpur Tower
    ‪17 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪50 min drive‬

Room options

View all photos for Studio, City View, Corner

Free minibar, in-room safe, desk, blackout drapes

Studio, City View, Corner

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Studio Twin Tower View

Free minibar, in-room safe, desk, blackout drapes

Grand Studio Twin Tower View

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite

Free minibar, in-room safe, desk, blackout drapes

Grand Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Room, 1 King Bed

Free minibar, in-room safe, desk, blackout drapes

Grand Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Free minibar, in-room safe, desk, blackout drapes

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Free minibar, in-room safe, desk, blackout drapes

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Grand Twin Room

Free minibar, in-room safe, desk, blackout drapes

Grand Twin Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Free minibar, in-room safe, desk, blackout drapes

Deluxe Twin Room

  • Sleeps 3
  • 1 Twin Bed

View all photos for Corner Studio Twin Tower View

Free minibar, in-room safe, desk, blackout drapes

Corner Studio Twin Tower View

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Grand Hyatt Kuala Lumpur

  • Pool
  • Spa
  • Kids pool
  • Parking included
4.7 out of 5, Exceptional, (1006)
$214 nightly
The price is $214 total
includes taxes & fees
Grand Hyatt Kuala Lumpur

About this property

The RuMa Hotel and Residences

5-star hotel in Kuala Lumpur City Centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and 7 bars/lounges. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a 24-hour health club, coffee/tea in a common area, and spa services are onsite.
The RuMa Hotel and Residences offers 253 air-conditioned accommodations with free minibar items and minibars. 42-inch Smart televisions come with digital channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to a children's pool, The RuMa Hotel and Residences provides an outdoor pool and a 24-hour health club. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 7 bars/lounges. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 6 meeting rooms. Event facilities measuring 1884 square feet (175 square meters) include conference space. This luxury hotel also offers spa services, a library, and a terrace. Complimentary self parking is available on site.

The RuMa Hotel and Residences is a smoke-free property.

A complimentary manager's reception is offered each day.
ATAS - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Late night fare is available from room service (during limited hours).

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 130 for adults and MYR 65 for children
  • 7 bars/lounges
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Restaurants on site

  • ATAS

Things to do

  • 24-hour health club
  • Children's pool
  • Library
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,884 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 12 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Rainfall showerhead
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Late-night room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MYR 130 for adults and MYR 65 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system

We should mention

Only registered guests are allowed in the guestrooms

Property is also known as

RuMa Hotel Kuala Lumpur
RuMa Hotel
RuMa Kuala Lumpur
The Ruma And Residences
The RuMa Hotel and Residences Hotel
The RuMa Hotel and Residences Kuala Lumpur
The RuMa Hotel and Residences Hotel Kuala Lumpur

The RuMa Hotel and Residences Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 329 out of 394 reviews
Rating 8 - Good. 41 out of 394 reviews
Rating 6 - Okay. 16 out of 394 reviews
Rating 4 - Poor. 3 out of 394 reviews
Rating 2 - Terrible. 5 out of 394 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great place to stay! Breakfast is fantastic. If you are able to, stay here!
Stayed 3 nights in Mar 2025

10/10 Excellent

Charlotte

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sneha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A charming stay in a boutique hotel

Fabulous stay in a charming boutique hotel in the heart of KL! Staff were attentive, friendly and customer oriented. Breakfast was a real feast and would absolutely recommend the spa on site. Room was spacious, beautiful and elegantly decorated, shower and bath were a real treat. Would recommend as a solo traveller and would return here if back in Kuala Lumpur
Stayed 3 nights in Mar 2025

10/10 Excellent

Ria Jhoana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great property location. Warm and welcoming.
Stayed 1 night in Mar 2025

10/10 Excellent

Ahmed

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The RuMa hotel is a very good hotel to stay in whole in Kuala Lumpur. It’s only a short walk from major attractions in KLCC.
Stayed 14 nights in Mar 2025

10/10 Excellent

Tim

Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Stayed 4 nights in Feb 2025

10/10 Excellent

Hezril

Liked: Cleanliness, staff & service, property conditions & facilities
I would like to commend Fira at the reception for her kind welcome and the doormen and room servicemen who attended to me. Great hotel, my favourite in KL thus far.
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kumell

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay at the Ruma hotel. The staff were all wonderful, the location is ideal for shopping, exploring and visiting all of the noteworthy attractions
Stayed 3 nights in Jan 2025

10/10 Excellent

Antonius

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Great room, clean and comfortable. And to top it up, the minibar is all complimentary. The location is great, walking distance to KL Pavilion.
Stayed 1 night in Jan 2025

10/10 Excellent

Sejal

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful hotel - an oasis far from the madding crowd outside. Everything was excellent. Breakfast gets quite busy and the pool but overall we had an amazing stay. The corner rooms are very spacious and ideal if you are staying a few days.
Stayed 3 nights in Dec 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities
Stay was good, breakfast buffet was nice. Beds a bit low and soft for my liking
Stayed 3 nights in Dec 2024

10/10 Excellent

Fazilah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Kaeluen

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, walking distance to sungai wang and KLCC.
Stayed 2 nights in Dec 2024

10/10 Excellent

Manvir, Kuala Lumpur

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Slick, stylish but still captures the Malay design aesthetic beautifully. My main gripe was no "real" fresh milk available in hotel. Only UHT... not great for 5 star property of this calibre.
Stayed 1 night in Dec 2024

10/10 Excellent

Rasyiqah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Staff is very polite and helpful. We request to check out a bit late. Surprisingly, there’s no additional charge, but need to check out before 2pm. Thanks a lot! Definitely will repeat again!
Stayed 1 night in Dec 2024

10/10 Excellent

Mary Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My first choice for a hotel in KL

Excellent experience: Beautiful room, spa, pool and Atas restaurant.
Stayed 3 nights in Nov 2024

6/10 Okay

Yatsun

Stayed 2 nights in Nov 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 10 nights in Nov 2024

2/10 Terrible

P

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Poor stay

Poor service and not responsive The facilities were getting deteriorated
Stayed 1 night in Oct 2024