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Tropicana The Residence KLCC Golden Crown

4.0 star property

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Photo gallery for Tropicana The Residence KLCC Golden Crown

View from property
Indoor pool, open 8:00 AM to 10:30 PM, sun loungers
Honeymoon Apartment, 1 Bedroom, City View (KL Tower View Suite) | Living room | 50-inch Smart TV with digital channels, Netflix, pay movies
Indoor pool, open 8:00 AM to 10:30 PM, sun loungers
Lobby sitting area

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Outdoor Space
  • Parking included
  • Kitchen
  • Gym
  • Air conditioning

Explore the area

Map
121 Jln Ampang, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450
  • KLCC Park
    ‪4 min drive‬
  • Petronas Twin Towers
    ‪5 min drive‬
  • Pavilion Kuala Lumpur
    ‪6 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪52 min drive‬

Room options

View all photos for Luxury One-Bedroom KLCC View Suite

Luxury One-Bedroom KLCC View Suite | Premium bedding, down comforters, pillowtop beds, desk

Luxury One-Bedroom KLCC View Suite

  • City view
  • 829 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Apartment, 1 Bedroom, City View (KL Tower View Suite)

View from room

Honeymoon Apartment, 1 Bedroom, City View (KL Tower View Suite)

  • City view
  • 829 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Family Two-Bedroom KL Tower View

Premium bedding, down comforters, pillowtop beds, desk

Grand Executive Family Two-Bedroom KL Tower View

  • City view
  • 1066 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 3 Twin Beds

View all photos for Presidential Three Bedroom Apartment KL Tower View

Presidential Three Bedroom Apartment KL Tower View | Premium bedding, down comforters, pillowtop beds, desk

Presidential Three Bedroom Apartment KL Tower View

  • City view
  • 1561 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom, City View (Economy)

Deluxe Apartment, 1 Bedroom, City View (Economy) | View from room

Deluxe Apartment, 1 Bedroom, City View (Economy)

  • City view
  • 829 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Two Bedroom KLCC View Apartment

Presidential Two Bedroom KLCC View Apartment | Premium bedding, down comforters, pillowtop beds, desk

Presidential Two Bedroom KLCC View Apartment

  • City view
  • 1067 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 6
  • 1 King Bed and 3 Twin Beds

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The price is $60 total
includes taxes & fees
The Manor Residence KLCC by Five Senses

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Tropicana The Residence KLCC Golden Crown

4-star Kuala Lumpur apartments with kitchens
Along with an indoor pool, this smoke-free apartment building has a fitness center and a sauna. Self parking is free. Additionally, a rooftop terrace, a children's pool, and ATM/banking services are onsite. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. Guests will appreciate conveniences like an all-in-one washing machine and dryer and a dining area, while a Smart TV with digital channels and Netflix provide a bit of entertainment. Housekeeping is available on request.
Tropicana The Residence KLCC Golden Crown offers 65 air-conditioned accommodations with all-in-one washer/dryers and complimentary bottled water. Accommodations offer separate sitting areas and include dining tables. Pillowtop beds feature down comforters and premium bedding. 50-inch Smart televisions come with digital channels, pay movies, and Netflix. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include hair dryers and irons/ironing boards. Microwaves, change of towels, and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a fitness center.
In addition to a children's pool and an indoor pool, Tropicana The Residence KLCC Golden Crown provides a sauna and a fitness center. This business-friendly apartment also offers a rooftop terrace, a vending machine, and multilingual staff. Onsite covered self parking is complimentary.

Tropicana The Residence KLCC Golden Crown is a smoke-free property.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Pool/Spa

  • Indoor pool
  • Pool gate
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Car not required
  • Free secured, covered self parking on site

Family friendly

  • Children stay free (see details)
  • Children's pool
  • Free crib
  • Outlet covers
  • Pool gate

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee

Dining

  • Dining table

Bedrooms

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area
  • Window screens

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Pay movies
  • Streaming services

Outdoor areas

  • Outdoor furniture
  • Rooftop terrace

Laundry

  • All-in-one washer/dryer
  • Laundromat nearby
  • Laundry detergent

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Elevator (40 inch wide door)
  • Roll-in shower (39 inches wide)
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Smoke-free property

Services and conveniences

  • ATM
  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Free bottled water
  • Housekeeping (on request)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Proposal/romance packages
  • Vending machine
  • Virtual front desk

Location highlights

  • In an entertainment district
  • In the city center
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near an outlet shopping mall

Things to do

  • Bicycle parking
  • Bicycle storage
  • Children's pool
  • Gym
  • Shopping mall
  • Casino nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 56 floors
  • 65 units
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Bed sheets changed on request
  • Bicycle parking
  • Bicycle storage
  • Built in 2020
  • Comprehensive recycling policy
  • Double-glazed windows
  • Energy-saving switches in guestrooms
  • Housekeeping (on request)
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Towels (changed on request)
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your passport after booking
A virtual front desk provides assistance to guests

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Housekeeping fee: MYR 60 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
Property Registration Number +60 10-288 8626

We should mention

Pool access available from 8:00 AM to 10:30 PM
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Property is also known as

Tropicana The Residence KLCC Golen Crown
Tropicana The Residence KLCC Golden Crown Apartment
Tropicana The Residence KLCC Golden Crown Kuala Lumpur
Tropicana The Residence KLCC Golden Crown Apartment Kuala Lumpur

Tropicana The Residence KLCC Golden Crown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 14 out of 27 reviews
Rating 8 - Good. 3 out of 27 reviews
Rating 6 - Okay. 4 out of 27 reviews
Rating 4 - Poor. 3 out of 27 reviews
Rating 2 - Terrible. 3 out of 27 reviews

7.8/10

Cleanliness

6.6/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Mohamed, Pflugerville

Liked: Cleanliness, amenities, property conditions & facilities
I appreciated the service, the friendly culture, and the staff's positive demeanor
Stayed 1 night in Feb 2025

4/10 Poor

POON LAP

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1) My nightmare at 1st time given a room without curtain in toilet, having cockroach in the kitchen, lot of oil around the kitchen, the glue on the side of the refrigerator was falling off, living room table, toilet cabinet were broken 2) Changed to 2nd room, but still dead cockroach on toilet curtain, toilet glass door cannot be closed, slight leak on the toilet seat I will not consider to renting this apartment again :(
Stayed 5 nights in Dec 2024

2/10 Terrible

Rana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at a hotel in Malaysia that I booked through Expedia, and my experience was extremely disappointing. The hotel looked great in the pictures online, but the reality was far from it. The room I was given was in terrible condition, with mould growing on the ceiling. Despite reporting the issue to the hotel management and explaining that my wedding was the next day, my request for a room change was ignored. I repeatedly asked for a different room, but the management was unhelpful and rude. Their lack of professionalism and customer service skills were appalling. I also contacted Expedia, hoping they would assist in resolving the issue, but they failed to provide a solution or even contact the property on my behalf. Given that I booked through their platform, I expected better support and facilitation from them. I ended up staying in that dirty room for 13 nights, and the entire experience was unacceptable. I will never recommend this hotel to anyone due to the poor condition of the rooms and the disrespectful attitude of the management. Avoid this hotel if you value your comfort and proper customer service.
Stayed 13 nights in Oct 2024

6/10 Okay

Fazal

Liked: Cleanliness, amenities
I recently stayed at this property for four nights, and unfortunately, it did not live up to expectations. While the location is nice, and the property itself has a lot of potential, the experience was disappointing due to a lack of basic services and communication issues. Firstly, there was no housekeeping at all during my entire stay, which was frustrating and left the room feeling neglected. This made a big difference in the overall comfort and cleanliness, which are essentials for any hotel stay. Additionally, communication from the property management was poor. When I tried to reach out regarding the lack of housekeeping and other basic needs, responses were either delayed or unhelpful. It felt as though guest concerns were not a priority, which was disappointing. The area and the property’s appearance suggest a high standard, but unfortunately, that standard was not reflected in the service. The lack of attention to basic upkeep and guest satisfaction was surprising and disappointing, given the potential of the place. Overall, I would not recommend this property unless management improves their maintenance and customer service.
Stayed 4 nights in Oct 2024

8/10 Good

ROSLEE

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mentor

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

IVO, SARASOTA

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Alan

Disliked: Cleanliness

Overall a disappointing stay

This was our second apartment at Tropicana... the first was well equipped but not vry clean... the seconnd did not have a working oven, a microwave or ironing board so overall not very impressed. The location is fantastic for everything in KLCC but the standard of the apartment lets it down.
Stayed 4 nights in Jul 2024

10/10 Excellent

Ella

Traveled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Sabin

Traveled with family
Veldig fornøyd med oppholdet. Sentralt med fin utsikt fra rommet. Rent og pent med god plass i leiligheten.
Stayed 6 nights in Dec 2024

6/10 Okay

TSZ KWAN

Traveled with family
so far so good for the room and environment. The room is very suitable for 4-5 ppl family, the space is very big. The staff is nice and responds fast through WhatsApp. The location is great! just 5 mins walk to KLCC.
Stayed 2 nights in Nov 2024

4/10 Poor

SangJip

Business traveler
Disliked: Cleanliness, room comfort
部屋にタオルがなく大変な目に遭いました。
Stayed 1 night in Nov 2024

10/10 Excellent

NARCISSE JUSTIN

Liked: Cleanliness, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, room comfort

Gute Lage

Apartment-Hotel (vermutlich verschiedene Betreiber) direkt gegenüber der Petronas-Tower. Bei unserem Aufenthalt (Nov 2024) wurden Renovierungsarbeiten im Bereich der Rezeption durchgeführt, so dass wir keine Aussage über die tatsächliche Lobby machen können. An der Rezeption wurde von einem dortigen Mitarbeiter ein Whatsapp-Kontakt auf meinem Handy eingerichtet, über den die weitere Kommunikation zum Betreiber, inklusive Anfragen und Wünsche aller Art (24/7), ablief. Wir wurden dann aber auch persönlich von einem Mitarbeiter abgeholt und zu unserem Apartment begleitet und beim Checkout auch wieder verabschiedet. Unser Apartment (Honeymoon Suite) war sehr geräumig und toll eingrichtet (u.a. Küche mit Waschmaschine, Trockner, etc.), mit hervorragendem Blick auf die Petronas-Tower. Das Mobiliar war allerdings stellenweise ein wenig verschlissen, was aber nur optisch etwas ausmachte. Das Personal war insgesamt, bis auf einen Mitarbeiter am Pool, sehr freundlich und sehr hilfsbereit. Leider war das Wasser im Pool auf dem Roof-Top grün und nicht klar, was durch die Mitarbeiter auf einen Defekt in der Filteranlage geschoben wurde. Die Rundum-Aussicht auf dem gesamten Roof-Top ist überragend. Die Petronas-Tower mit Einkaufszentrum und Subway-Station sind fußläufig in wenigen Minuten erreichbar.
Stayed 4 nights in Nov 2024

8/10 Good

Ole Gregers

Business traveler
Liked: Cleanliness, room comfort

Call before check in.

It is an Appartement not a hotel, so for the check in one have to call. When first in contact then everything goes smoothly.
Stayed 5 nights in Nov 2024

4/10 Poor

WON CHUL

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

2/10 Terrible

Benjamin

Disliked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, room comfort
I would advise against staying at this particular hotel. The service quality here is extremely disappointing, and the management’s response to issues is even worse; when we had a problem, they didn’t even bother to meet with us. The condition of the flat does not match the photos—it’s damp, the AC barely functions, the towels aren’t properly cleaned, and the place is poorly equipped overall. Look elsewhere nearby for a better experience.
Stayed 5 nights in Oct 2024

6/10 Okay

AHAMED AZIMULLAH

Stayed 3 nights in Oct 2024

10/10 Excellent

Ali

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Takashi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice room.
Stayed 1 night in Aug 2024