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Tropicana The Residence KLCC Golden Crown

4.0 star property

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Photo gallery for Tropicana The Residence KLCC Golden Crown

View from property
Indoor pool
Poolside bar
Honeymoon Apartment, 1 Bedroom, City View (KL Tower View Suite) | Living room | 50-inch Smart TV with digital channels, Netflix, pay movies
Lobby sitting area

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Pool
  • Spa
  • Outdoor Space
  • Parking included
  • Gym

Explore the area

Map
121 Jln Ampang, Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, 50450
  • Petronas Twin Towers
    ‪5 min drive‬
  • KLCC Park
    ‪6 min drive‬
  • Pavilion Kuala Lumpur
    ‪7 min drive‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪48 min drive‬

Room options

View all photos for Luxury One-Bedroom KLCC View Suite

Luxury One-Bedroom KLCC View Suite | Premium bedding, down comforters, desk, laptop workspace

Luxury One-Bedroom KLCC View Suite

  • 829 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Honeymoon Apartment, 1 Bedroom, City View (KL Tower View Suite)

View from room

Honeymoon Apartment, 1 Bedroom, City View (KL Tower View Suite)

  • 829 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Executive Family Two-Bedroom KL Tower View

View from room

Grand Executive Family Two-Bedroom KL Tower View

  • 1055 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 3 Twin Beds

View all photos for Presidential Three Bedroom Apartment KL Tower View

Presidential Three Bedroom Apartment KL Tower View | Premium bedding, down comforters, desk, laptop workspace

Presidential Three Bedroom Apartment KL Tower View

  • 1561 sq ft
  • 3 bedrooms
  • 3 bathrooms
  • City view
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

View all photos for Deluxe Apartment, 1 Bedroom, City View (Economy)

Deluxe Apartment, 1 Bedroom, City View (Economy) | View from room

Deluxe Apartment, 1 Bedroom, City View (Economy)

  • 829 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Two Bedroom KLCC View Apartment

Presidential Two Bedroom KLCC View Apartment | Premium bedding, down comforters, desk, laptop workspace

Presidential Two Bedroom KLCC View Apartment

  • 1067 sq ft
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 6
  • 1 King Bed and 3 Twin Beds

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About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Tropicana The Residence KLCC Golden Crown

4-star Kuala Lumpur apartments with kitchens
Along with an indoor pool, this apartment building has a 24-hour fitness center and a sauna. Self parking is free. Other amenities include spa services, concierge services, and a free grocery shopping service. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a dishwasher. Guests will appreciate conveniences like a dining area and a sitting area, while a Smart TV with digital channels and Netflix provide a bit of entertainment.
Tropicana The Residence KLCC Golden Crown offers 15 air-conditioned accommodations with bathrobes and hair dryers. Accommodations offer separate sitting areas and include dining tables. Beds feature down comforters and premium bedding. 50-inch Smart televisions come with digital channels, pay movies, and Netflix. Accommodations at this 4-star apartment have kitchens with refrigerators, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include showers with rainfall showerheads and hydromassage showerheads, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and desk chairs.

Recreational amenities at the apartment include an indoor pool, a sauna, and a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services.
In addition to an indoor pool, Tropicana The Residence KLCC Golden Crown provides a sauna and a 24-hour fitness center. This business-friendly apartment also offers spa services, a terrace, and gift shops/newsstands. Concierge services and a complimentary grocery shopping service can be provided. Complimentary self parking is available on site.

Tropicana The Residence KLCC Golden Crown has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:00 AM.

Languages

Arabic, Dutch, English, Indonesian, Malay, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

Property amenities

Pool/Spa

  • Indoor pool
  • Sauna
  • Spa services

Internet

  • Available in the apartment: Free WiFi

Parking and transportation

  • Free self parking on site

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Tea bags/instant coffee

Dining

  • Daily buffet breakfast available 7:00 AM to 9:00 AM for a fee: MYR 100 per person
  • Champagne service
  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Pay movies
  • Streaming services

Outdoor areas

  • Outdoor furniture
  • Terrace

Work spaces

  • Desk chair
  • Laptop workspace

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Roll-in shower (39 inches wide)
  • Tile flooring in room
  • Designated smoking areas

Services and conveniences

  • ATM
  • Concierge services
  • Free grocery shopping service
  • Gift shop/newsstand
  • Iron/ironing board

Location highlights

  • In the city center
  • Near a train station
  • Near the airport

Things to do

  • 24-hour gym
  • Theme park nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Fire extinguisher

General

  • 15 units
  • 56 floors

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions; your host will greet you
Prior to arrival, you must complete online registration via a secure link

Access methods

Host will greet you

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately MYR 100 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Property Registration Number +60 10-288 8626

Property is also known as

Tropicana The Residence KLCC Golen Crown
Tropicana The Residence KLCC Golden Crown Apartment
Tropicana The Residence KLCC Golden Crown Kuala Lumpur
Tropicana The Residence KLCC Golden Crown Apartment Kuala Lumpur

Tropicana The Residence KLCC Golden Crown Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 11 out of 24 reviews
Rating 8 - Good. 3 out of 24 reviews
Rating 6 - Okay. 4 out of 24 reviews
Rating 4 - Poor. 3 out of 24 reviews
Rating 2 - Terrible. 3 out of 24 reviews

7.4/10

Cleanliness

6.4/10

Amenities

7.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

2/10 Terrible

Rana

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I recently stayed at a hotel in Malaysia that I booked through Expedia, and my experience was extremely disappointing. The hotel looked great in the pictures online, but the reality was far from it. The room I was given was in terrible condition, with mould growing on the ceiling. Despite reporting the issue to the hotel management and explaining that my wedding was the next day, my request for a room change was ignored. I repeatedly asked for a different room, but the management was unhelpful and rude. Their lack of professionalism and customer service skills were appalling. I also contacted Expedia, hoping they would assist in resolving the issue, but they failed to provide a solution or even contact the property on my behalf. Given that I booked through their platform, I expected better support and facilitation from them. I ended up staying in that dirty room for 13 nights, and the entire experience was unacceptable. I will never recommend this hotel to anyone due to the poor condition of the rooms and the disrespectful attitude of the management. Avoid this hotel if you value your comfort and proper customer service.
Stayed 13 nights in Oct 2024

6/10 Okay

Fazal

Liked: Cleanliness, amenities
I recently stayed at this property for four nights, and unfortunately, it did not live up to expectations. While the location is nice, and the property itself has a lot of potential, the experience was disappointing due to a lack of basic services and communication issues. Firstly, there was no housekeeping at all during my entire stay, which was frustrating and left the room feeling neglected. This made a big difference in the overall comfort and cleanliness, which are essentials for any hotel stay. Additionally, communication from the property management was poor. When I tried to reach out regarding the lack of housekeeping and other basic needs, responses were either delayed or unhelpful. It felt as though guest concerns were not a priority, which was disappointing. The area and the property’s appearance suggest a high standard, but unfortunately, that standard was not reflected in the service. The lack of attention to basic upkeep and guest satisfaction was surprising and disappointing, given the potential of the place. Overall, I would not recommend this property unless management improves their maintenance and customer service.
Stayed 4 nights in Oct 2024

8/10 Good

ROSLEE

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Mentor

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

IVO, SARASOTA

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

6/10 Okay

Alan

Disliked: Cleanliness
Overall a disappointing stay
This was our second apartment at Tropicana... the first was well equipped but not vry clean... the seconnd did not have a working oven, a microwave or ironing board so overall not very impressed. The location is fantastic for everything in KLCC but the standard of the apartment lets it down.
Stayed 4 nights in Jul 2024

6/10 Okay

TSZ KWAN

Traveled with family
so far so good for the room and environment. The room is very suitable for 4-5 ppl family, the space is very big. The staff is nice and responds fast through WhatsApp. The location is great! just 5 mins walk to KLCC.
Stayed 2 nights in Nov 2024

4/10 Poor

SangJip

Business traveler
Disliked: Cleanliness, room comfort
部屋にタオルがなく大変な目に遭いました。
Stayed 1 night in Nov 2024

10/10 Excellent

NARCISSE JUSTIN

Liked: Cleanliness, room comfort
Stayed 6 nights in Nov 2024

8/10 Good

Michael

Liked: Cleanliness, room comfort
Gute Lage
Apartment-Hotel (vermutlich verschiedene Betreiber) direkt gegenüber der Petronas-Tower. Bei unserem Aufenthalt (Nov 2024) wurden Renovierungsarbeiten im Bereich der Rezeption durchgeführt, so dass wir keine Aussage über die tatsächliche Lobby machen können. An der Rezeption wurde von einem dortigen Mitarbeiter ein Whatsapp-Kontakt auf meinem Handy eingerichtet, über den die weitere Kommunikation zum Betreiber, inklusive Anfragen und Wünsche aller Art (24/7), ablief. Wir wurden dann aber auch persönlich von einem Mitarbeiter abgeholt und zu unserem Apartment begleitet und beim Checkout auch wieder verabschiedet. Unser Apartment (Honeymoon Suite) war sehr geräumig und toll eingrichtet (u.a. Küche mit Waschmaschine, Trockner, etc.), mit hervorragendem Blick auf die Petronas-Tower. Das Mobiliar war allerdings stellenweise ein wenig verschlissen, was aber nur optisch etwas ausmachte. Das Personal war insgesamt, bis auf einen Mitarbeiter am Pool, sehr freundlich und sehr hilfsbereit. Leider war das Wasser im Pool auf dem Roof-Top grün und nicht klar, was durch die Mitarbeiter auf einen Defekt in der Filteranlage geschoben wurde. Die Rundum-Aussicht auf dem gesamten Roof-Top ist überragend. Die Petronas-Tower mit Einkaufszentrum und Subway-Station sind fußläufig in wenigen Minuten erreichbar.
Stayed 4 nights in Nov 2024

8/10 Good

Ole Gregers

Business traveler
Liked: Cleanliness, room comfort
Call before check in.
It is an Appartement not a hotel, so for the check in one have to call. When first in contact then everything goes smoothly.
Stayed 5 nights in Nov 2024

4/10 Poor

WON CHUL

Liked: Room comfort
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

2/10 Terrible

Benjamin

Disliked: Cleanliness
Stayed 1 night in Nov 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, room comfort
I would advise against staying at this particular hotel. The service quality here is extremely disappointing, and the management’s response to issues is even worse; when we had a problem, they didn’t even bother to meet with us. The condition of the flat does not match the photos—it’s damp, the AC barely functions, the towels aren’t properly cleaned, and the place is poorly equipped overall. Look elsewhere nearby for a better experience.
Stayed 5 nights in Oct 2024

6/10 Okay

AHAMED AZIMULLAH

Stayed 3 nights in Oct 2024

10/10 Excellent

Ali

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Takashi

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean and nice room.
Stayed 1 night in Aug 2024