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V'la Heritage Hotel Kuala Lumpur

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for V'la Heritage Hotel Kuala Lumpur

Front of property
Cafe
Reception
Standard Room | Desk, laptop workspace, iron/ironing board, rollaway beds
Staircase

Reviews

6.4 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Air conditioning

Explore the area

Map
21 Jalan Berangan off Jalan Changkat, Bukit Bintang, Kuala Lumpur, 55100
  • Changkat Bukit Bintang
    ‪1 min walk‬
  • Jalan Alor
    ‪5 min walk‬
  • Pavilion Kuala Lumpur
    ‪9 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪47 min drive‬

Room options

View all photos for Superior Double Room

Desk, laptop workspace, iron/ironing board, rollaway beds

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Twin Room

Desk, laptop workspace, iron/ironing board, rollaway beds

Standard Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room, 1 Double & 1 Single Bed

Desk, laptop workspace, iron/ironing board, rollaway beds

Family Room, 1 Double & 1 Single Bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, laptop workspace, iron/ironing board, rollaway beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

About this property

V'la Heritage Hotel Kuala Lumpur

3-star hotel in Bukit Bintang
A restaurant, self parking, and a 24-hour front desk are available at this hotel. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance, and a garden are onsite.
V'la Heritage Hotel Kuala Lumpur offers 46 air-conditioned accommodations with complimentary bottled water. LCD televisions come with premium cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. Wireless Internet access is complimentary. This Kuala Lumpur hotel also offers multilingual staff, tour/ticket assistance, and a garden. Onsite parking is available (surcharge).

V'la Heritage Hotel Kuala Lumpur has designated areas for smoking.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:30 AM.
V'la Heritage Hotel Kuala Lumpur has a restaurant on site.
Room service is available.

Languages

English, Hindi, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (MYR 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:30 AM for a fee: MYR 5 for adults and MYR 5 for children
  • A restaurant

Things to do

  • Art gallery
  • Designer stores
  • Shopping mall
  • TV in common areas

Family friendly

  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Built in 2014
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with premium cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 40.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MYR 5 for adults and MYR 5 for children
  • Self parking fee: MYR 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MYR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

No pets and no service animals are allowed at this property

Property is also known as

V'La Heritage
V'La Heritage Hotel
V'La Heritage Hotel Kuala Lumpur
V'La Heritage Kuala Lumpur
V’la Heritage Hotel
V’la Heritage Kuala Lumpur
V’la Heritage
V’la Heritage Hotel Kuala Lumpur
V'la Heritage Kuala Lumpur
V'la Heritage Hotel Kuala Lumpur Hotel
V'la Heritage Hotel Kuala Lumpur Kuala Lumpur
V'la Heritage Hotel Kuala Lumpur Hotel Kuala Lumpur

V'la Heritage Hotel Kuala Lumpur Reviews

Reviews

6.4
Rating 10 - Excellent. 15 out of 132 reviews" "
Rating 8 - Good. 36 out of 132 reviews" "
Rating 6 - Okay. 48 out of 132 reviews" "
Rating 4 - Poor. 18 out of 132 reviews" "
Rating 2 - Terrible. 15 out of 132 reviews" "

6.4/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
Not clean at all and a lot of insects
Stayed 1 night in Oct 2019

6/10 Okay

Nathan

Liked: Cleanliness
Disliked: Staff & service, room comfort
Basic backpacker style hotel
Basic backpacker style hotel, rite in the heat of party town... clean and tidy enough, but not super comfortable... ok for a one night crash pad
Stayed 5 nights in Jul 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Stayed 2 nights in Nov 2018

6/10 Okay

Verified traveler

Disliked: Staff & service
Not recommendable...
No internet connection for each room.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Room comfort
Not suitable for work travel. Good for party place
Please treat this comment as information: I wish I knew before I booked This hotel is not suitable for someone who is looking for a quiet and peaceful sleep at night. It is next to the bars and clubs. Nights can be very noisy and uncomfortable. If you are looking for a party place and don't mind a noisy neighbourhood then it is perfect. Location of the hotel is good, close to many restaurants(budget/local) and malls Rates are cheap. Rooms are okay for the price. Things that are not good Internet signals were not reaching in my room TV had only 2 English channels and the sound of those channels dropped after two days. TV screen smaller than my "laptop" Congested room

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 1 night in Nov 2017

10/10 Excellent

Pierre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2017

8/10 Good

Stephen

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2017

2/10 Terrible

Jo, Malaysia

Disliked: Cleanliness, property conditions & facilities, room comfort
Rats!! Worn out hotel
There's rat run beside the staircase..We have booked 2 standard rooms but 2 rooms bed got bugs, old pillows, wall paint drop off..Then we request for Deluxe room but still towel got stain, shower soap bitten by rat, tissue roll not enough..Banned for this hotel, no more next time!!
Stayed 2 nights in Jul 2017

10/10 Excellent

Babu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2017

6/10 Okay

Tan

Stayed 2 nights in Jun 2017

4/10 Poor

Verified traveler

Disliked: Room comfort
Stayed 1 night in Jun 2017

8/10 Good

Ruben, Philippines

Liked: Cleanliness, staff & service, room comfort
Needs some replacement and repaint
This is the fourth time to book in the hotel and I always requested a specific room in the GF. But seems there is a need to repaint a portion of the wall that looks not good. Towels likewise need to replace. One towel provided to me shows some holes already. The bad part of my stay this time the foot towel was unchanged and it seems used for many times since both parts looks untidy.
Stayed 1 night in Jun 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very basic friendly staff
Room very basic with no windows which was a bit claustrophobic. Air con worked. Smelt damp but overall clean. Good that bfast was included. Staff friendly an helpful.

6/10 Okay

Verified traveler

Not expecting much with the price paid, room is generally clean and has all the basics

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Totally different from what they advertise!!
I feel quite cheated by the picture. Judging from the garden picture that they put up online, people will think that it is a quiet place but actually it is surrounded by pubs. It is so noisy at night to the point that I can't sleep. The service is poor too. No housekeeping for the period of 6 night stay there at all. For breakfast, every single morning I have to wait for the staff to check with the counter if I can have the breakfast although my package include breakfast. The worst is on the last day of stay, they said I am not entitled for breakfast. They have a poor system to manage their hotel.

6/10 Okay

Leung, Hong Kong

OK Budget Hotel
Everything is basic given the price level - room, comfort level, cleanliness, service. This is expected. Bring your own toothpaste and toothbrush. Only things unexpectedly better are the breakfast and the lady who serves breakfast. She is welcoming, helpful, polite and full of smiles. Guys in reception are cold and not client friendly.

8/10 Good

atikah

for backpacker was good.

6/10 Okay

Vicky, Kuala Lumpur

Disliked: Cleanliness
Good Place To Stay
Its actually a nice place to stay its just that the cleanliness of the room especially the bedsheet and the blanket has stain on it which makes me feel uncomfortable. The hotel management should look into this matter.

6/10 Okay

David

Disliked: Property conditions & facilities, room comfort
Overall the stay was satisfactory. Reason is the room was small with basic amenity. The bed was just next to the toilet. Have some kind of fear that someone might knock on your door in the night. Because of the location, not advisable for families with children. To improve on the breakfast.

10/10 Excellent

Arshad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay
I have stay there seven nights and i realy feel comfert

4/10 Poor

Don

Disliked: Staff & service, property conditions & facilities, room comfort
Good breakfast

6/10 Okay

Verified traveler

Disliked: Room comfort
I will not stay again......