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Vortex KLCC Apartments By Soulasia

3.5 star property

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Photo gallery for Vortex KLCC Apartments By Soulasia

Outdoor pool
Full-size fridge, microwave, oven, stovetop
View from property
Property grounds
Family Apartment, 2 Bedrooms, Tower | Private kitchen | Full-size fridge, microwave, oven, stovetop

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking available
  • Gym
  • Air conditioning
  • Kitchen
  • Free WiFi

Explore the area

Map
12 Jalan Sultan Ismail, Vortex Suites & Residences, Kuala Lumpur, Kuala Lumpur, 50250
  • Kuala Lumpur Convention Centre
    ‪9 min walk‬
  • Petrosains Science Discovery Centre
    ‪10 min walk‬
  • Suria KLCC Shopping Centre
    ‪10 min walk‬
  • Kuala Lumpur (KUL-Kuala Lumpur Intl.)
    ‪53 min drive‬

Room options

View all photos for Family Apartment, 2 Bedrooms, Tower

Family Apartment, 2 Bedrooms, Tower | Living area | 46-inch LCD TV with digital channels, TV

Family Apartment, 2 Bedrooms, Tower

  • 1010.9 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

Vortex Suites KLCC By BlackNest

  • Pool
  • Free WiFi
  • Laundry
  • Housekeeping
4.2 out of 5, Very Good, (9)
The price is $43
per night
$49 total
includes taxes & fees
Mar 4 - Mar 5
Vortex Suites KLCC By BlackNest

About this property

Vortex KLCC Apartments By Soulasia

3.5-star hotel in Kuala Lumpur City Centre
Along with an outdoor pool, this smoke-free hotel has a fitness center and a sauna. WiFi in public areas is free. Additionally, self parking, express check-out, and multilingual staff assistance are onsite. Housekeeping is available on request.
Vortex KLCC Apartments By Soulasia offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and slippers. These individually decorated and furnished accommodations have separate sitting areas and include desks. Accommodations at this 3.5-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. 46-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an outdoor pool, Vortex KLCC Apartments By Soulasia provides a sauna and a fitness center. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. This business-friendly hotel also offers multilingual staff, express check-out, and an elevator. Parking is available onsite for a surcharge.

Vortex KLCC Apartments By Soulasia is a smoke-free property.

Languages

English, Malay, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Secured, covered self parking on site (MYR 16 per day)

Things to do

  • Gym
  • Outdoor pool
  • Sauna

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Living room
  • Outdoor pool
  • Separate in-room dining area

Conveniences

  • Luggage storage

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (47 inch wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Separate dining area
  • Stovetop
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Living room
  • Separate sitting area
  • Washing machine

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property charges 1.5 percent for credit card payments
There is no front desk at this property
Guests must contact the property in advance for check-in instructions; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash Breakage deposit: MYR 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MYR 180 per vehicle (one-way, maximum occupancy 6)
  • Covered self parking fee: MYR 16 per day
  • Housekeeping fee: MYR 50 per day
  • Credit card charges are subject to a surcharge of 1.5 percent
  • Facilities fee: MYR 20.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned

We should mention

Pool access available from 10:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Vortex KLCC Apartments Apartment Kuala Lumpur
Vortex KLCC Apartments Apartment
Vortex KLCC Apartments Kuala Lumpur
Vortex KLCC s
Vortex KLCC Apartments
Vortex KLCC Apartments By Soulasia Hotel
Vortex KLCC Apartments By Soulasia Kuala Lumpur
Vortex KLCC Apartments By Soulasia Hotel Kuala Lumpur

Vortex KLCC Apartments By Soulasia Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 16 out of 39 reviews
Rating 8 - Good. 9 out of 39 reviews
Rating 6 - Okay. 6 out of 39 reviews
Rating 4 - Poor. 5 out of 39 reviews
Rating 2 - Terrible. 3 out of 39 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

JASON

Stayed 4 nights in Sep 2024

8/10 Good

Fernando

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

4/10 Poor

Sheraz

Traveled with family
Disliked: Cleanliness, staff & service
This accommodation, although advertised as a hotel, is more akin to a private host setup, lacking a lobby or reception area. Contrary to the appealing images, the actual property disappoints, situated in an area close to Petronas Towers, which doesn't boast an attractive ambiance. The building and flats are infested with insects, including mosquitoes and numerous baby cockroaches, creating an uncomfortable environment. The beds are notably uncomfortable, adorned with aged linens, and the pillows are visibly dirty. Despite these drawbacks, the window offers a redeeming quality with a decent view. However, the noisy lift and the fact that access to the swimming pool area is not complimentary further detract from the overall experience. Additionally, the host's stance on room cleaning further diminishes the appeal of this accommodation. They explicitly stated that cleaning services come at an extra cost, refusing to clean the room unless payment is provided. This approach significantly detracts from the overall hospitality and convenience expected from a hotel suite establishment.
Stayed 2 nights in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
family tour
The unit was clean, and the check-in/out was fast. The place is near Pavillion KL and Jalan Alor (walking distance).
Stayed 3 nights in Dec 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good but inside the room & the kitchen area there were some cockroaches
Stayed 3 nights in Mar 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
1)Have to paid for swimming pool entry RM20 which are not told in advance, will definitely not book this hotel again. 2)Shower at master room is very low pressure, can't even shower and the basin is choked, highlighted to staff but no action taken.
Stayed 4 nights in Feb 2020

6/10 Okay

Kel, NYC

Business traveler, Traveled with partner, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Good location. Have to pay to use the gym, did not know about the cash deposit. Bathroom grouts have molds. Hallway stinks. No reception area for check-in.
Stayed 2 nights in Feb 2020

10/10 Excellent

Kira, Singapore

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Very nice apartment..well maintained..no smoke smell.. very convenient..excellent location.. 5 min walk to suria klcc..
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gud one n recommended
Stayed 1 night in Dec 2019

10/10 Excellent

Safia Enaylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

6/10 Okay

Verified traveler

Stayed 3 nights in Jul 2019

8/10 Good

MohdMohe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and location very good near to KLLC and twins tower. also 7 eleven very close to aprtmentes
Stayed 5 nights in Jun 2019

10/10 Excellent

Mohamed

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Its very good. And the location near grom klcc and malls
Stayed 8 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Gust need exocting fan in bathroom. And in fact the responses very quickly
Stayed 6 nights in May 2019

8/10 Good

Tatsu, Bandung

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to famous shopping places. Would be better if slippers were provided.
Stayed 5 nights in May 2019

6/10 Okay

Verified traveler

Reasonable rates for budget seekers
Air is stale cause the windows can’t be opened. No fresh air and the room smell of smoke. Thankfully the apartment provides the necessary essentials. Location of the apartment is right within the traffic congestion area during peak periods. Waste of time travelling in and out of the apartment. Consider travelling out really early and returning really late. Has a 24 hour mini-mart on the ground level of the property. Carpark is badly designed, great for drivers who wants to test their skills. This property is suitable for families who has spare time for traffic jams and doesn’t mind to compromise on comfort for your trip.
Stayed 1 night in Apr 2019

4/10 Poor

Verified traveler

Stayed 2 nights in Jan 2019

10/10 Excellent

Hanie

Fascinating apartment
The apartment was amazing, clean, tidy, with new furniture
Stayed 6 nights in Aug 2018

4/10 Poor

Eric

Disliked: Room comfort
Poor stay
High pitch noise from heater. Suspect pressure valve blowing dur to thermostat fault. Instructed check out time but the attendant was late by 30min. He was asleep.
Stayed 3 nights in Jun 2018

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spacious place in the perfect area
Great spacious place in the perfect area, in walking distance to everything, a market in the base floor and a small shop and pool on the 6th floor.
Stayed 4 nights in May 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Not impressed
Apartment was very basic. When we first arrived it smelled very musty and we were greeted by two cockroaches. The kitchen seemed clean enough, but I'm not sure I would ever want to actually cook in it. The description said that the apartment slept 6, but there were only two queen beds and a non-pull-out couch. It was okay for our kids, but would not have worked for adults. The exterior/entry of the building was quite dirty. There is a 7-11 on the main floor and there was a great deal of trash and a number of people smoking outside the entry. Oh, and my husband got stuck in the elevator for 10 full minutes at one point. Would not stay here again.
Stayed 1 night in Mar 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for family stay
Well maintain and good furnish apartment

8/10 Good

fariborz

Liked: Cleanliness, room comfort
very comfortable, perfect location, clean.
Stayed 3 nights in Jan 2018

8/10 Good

Jocelyn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

10/10 Excellent

donghyun

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
직원이 매우 친절하고 빠르게 응대해 줬습니다. 청소상태나 위치, 보증금 처리 등 불편한 점이 전혀 없었습니다!
Stayed 1 night in Nov 2024