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W Studio Resort Suites at Pyramid Tower

3.5 star property

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Photo gallery for W Studio Resort Suites at Pyramid Tower

View from property
Full-size fridge, microwave, coffee/tea maker, electric kettle
Interior
Aerial view
In-room safe, desk, blackout drapes, iron/ironing board

Reviews

6.2 out of 10

Popular amenities

  • Housekeeping
  • Parking available
  • Gym
  • Laundry
  • Parking included
  • Air conditioning

Explore the area

Map
Resort Suites at Pyramid Tower, Persiaran Lagoon Bandar Sunway, Petaling Jaya, Kuala Lumpur, 47500
  • Monash University Malaysia
    ‪8 min walk‬
  • Sunway University
    ‪11 min walk‬
  • Sunway Pyramid Mall
    ‪11 min walk‬
  • Subang (SZB-Sultan Abdul Aziz Shah)
    ‪17 min drive‬

Room options

View all photos for Deluxe Studio

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe Studio

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Suite

Executive Suite | In-room safe, desk, blackout drapes, iron/ironing board

Executive Suite

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Deluxe View Studio

In-room safe, desk, blackout drapes, iron/ironing board

Deluxe View Studio

  • 500 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

  • 550 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Executive Suite

In-room safe, desk, blackout drapes, iron/ironing board

Executive Suite

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe King Room

Separate tub and shower, deep soaking tub, rainfall showerhead

Deluxe King Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

In-room safe, desk, blackout drapes, iron/ironing board

Junior Suite

  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Deluxe Studio with View

Separate tub and shower, deep soaking tub, rainfall showerhead

Deluxe Studio with View

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior detail

Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (470)
The price is $126
per night
$139 total
includes taxes & fees
Feb 28 - Mar 1
Sunway Lagoon Hotel (formerly Sunway Clio Hotel)

About this property

W Studio Resort Suites at Pyramid Tower

3.5-star hotel in Bandar Sunway
Along with a restaurant, this hotel has a fitness center and a coffee shop/cafe. Free WiFi in public areas, free self parking, and a free area shuttle are also provided. Additionally, valet parking, laundry facilities, and a front-desk safe are onsite.
W Studio Resort Suites at Pyramid Tower offers 25 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star hotel have kitchenettes with full-sized refrigerators/freezers, microwaves, separate dining areas, and cookware/dishes/utensils. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads, complimentary toiletries, and hair dryers.

This Petaling Jaya hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a coffee shop/cafe. Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, a terrace, and laundry facilities. Limited onsite parking is available on a first-come, first-served basis (surcharge).

W Studio Resort Suites at Pyramid Tower has designated areas for smoking.

W Studio Resort Suites at Pyramid Tower has a restaurant on site.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Airport shuttle available
  • Free area shuttle
  • Free self parking on site
  • Valet parking on site (MYR 15 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • A coffee shop/cafe
  • A restaurant

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Living room
  • Separate in-room dining area

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchenette
  • Microwave
  • Separate dining area

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Living room
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Valet parking fee: MYR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

No pets and no service animals are allowed at this property

Property is also known as

W Studio Resort Suites Pyramid Tower Petaling Jaya
W Studio Suites Pyramid Tower Petaling Jaya
W Studio Suites Pyramid Tower
W Studio Resort Suites at Pyramid Tower Hotel
W Studio Resort Suites at Pyramid Tower Petaling Jaya
W Studio Resort Suites at Pyramid Tower Hotel Petaling Jaya

W Studio Resort Suites at Pyramid Tower Reviews

Reviews

6.2
Rating 10 - Excellent. 12 out of 52 reviews
Rating 8 - Good. 13 out of 52 reviews
Rating 6 - Okay. 4 out of 52 reviews
Rating 4 - Poor. 13 out of 52 reviews
Rating 2 - Terrible. 10 out of 52 reviews

6.2/10

Cleanliness

6.2/10

Staff & service

8.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

8/10 Good

Aznizam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good deal
Overall is okay. Consider it within the shopping, eateries and family activities area.
Stayed 3 nights in Dec 2019

10/10 Excellent

MENG CHOO

Stayed 2 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in service was quick. No queue required with a VIP check in feel. Room is spacious and clean.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
Will never stay at this owner/management again.
I asked for twin, but was given a king and make shift single bed instead. Room keys were also given only 1 and not more than that. Room door was faulty and requires special skill to remove key once the door is opened. Towels were stained and dirty.
Stayed 2 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely big room, with plenty of space to move. Having the kitchenette was a real bonus
Stayed 1 night in Jun 2019

8/10 Good

Lim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very clean & comfort.
Stayed 2 nights in Mar 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2019

8/10 Good

Johorean, Malaysia

Liked: Cleanliness, property conditions & facilities, room comfort
Covenience and comfortable. Near to shopping mall
Room is acceptable with the price and clean. But no counter have to by call to contact
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Almost everything was good. Would prefer if breakfast is provided for the days stayed.
Stayed 3 nights in Jul 2018

4/10 Poor

OneNiceGuy, Singapore

Disliked: Property conditions & facilities, room comfort
Very old apartment, outdated design & maintenance
Not only outdated interior, many things are poorly kept and even broken; leaking pipes in toilet, etc. Overall, felt uncomfortable staying in the room
Stayed 4 nights in Jul 2018

10/10 Excellent

Mic, Johor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, nearest to shopping, theme park
Lovely place to stay, quiet peaceful on the top floor
Stayed 1 night in Mar 2018

4/10 Poor

Anuradha, Malaysia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Unprofessional
We are in utter shock at the check in process of this place. What more it being under the umbrella of Sunway Resort Hotels and listed on Expedia. We stayed at W Studio Resort Suites at Sunway on Saturday, 24th February 2018 and thank god checked out on Sunday, 25th February 2018. Finding the place was easy as it was smack next to Sunway Pyramid. Everything was exciting until we discovered that there was no real counter to check in. Yes we were told to stand in the middle of someplace, while some staff, spoke to us like as if we were having some illegal dealing. No counter, no proper paperwork or registration, wasn't a need for deposits as stated on Expedia. We were rushed to a room right from the car park. The staff spoke in a very suspicious, unclear manner. I didn't like this entire fishy treatment one bit. Don't think even a budget hotel would have treated us this way. The condition of the room was an entire whole mess altogether. Stains on the sofa and other furniture and fittings, Cupboards that were broken, etc. We hardly wanted to touch anything. The only part of the room that was good was the view from the balcony overlooking Sunway Lagoon. That was it. When others checked in at a counter, and we were merely "dealt" with in the doorway, that says much about the place and management. What the staff told us was that it was various managements running the show at Sunway Pyramid Towers. What?! While exciting, we were told to either leave the keys in the room.
Stayed 1 night in Feb 2018

8/10 Good

Susan, Singapore

Liked: Cleanliness, staff & service, room comfort
Great Location and spacious room
Great location within the Sunway Pyramid with variety choice of food and shopping outlets with different leisure centre, like ice skating, bowling alleys and Sunway Lagoon theme park. Hotel room big and spacious, acceptable cleanliness but the facilities and conditions of the studio could improve further.
Stayed 4 nights in Dec 2017

4/10 Poor

Verified traveler

Disliked: Room comfort
Old rooms by private management.
The rooms were managed by a quasi company, not by sunway. The cleaning is sub contracted to a diff company, they only change towels. The toilet was not usable and was not repaired despite complaining to the staff. We moved out after 2 days. We might not use expedia again.
Stayed 5 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the room condition and services is good but one thing the hotel only provide one card key which make access to the room very inconvenient.
Stayed 3 nights in Sep 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only disappointment was that: we were given one big bed instead of 2 single beds per requested. Cos some occupants are just friends and to share a bed may be quite awkward.
Stayed 1 night in Jul 2017

2/10 Terrible

Inderjit, San Jose, CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst Hotel Ever. Not recommended.
This is my worst experience. The Hotel does not have a lobby. Managed by a bunch of foreign workers with poor customer service. The room condition was very bad. Toilets leaking, non-functional lights, only local channels, air-conditioner works only on & off (no variable temp control).....etc. I paid premium charge for a worst than a motel room condition & service......
Stayed 5 nights in Jul 2017

4/10 Poor

Philip

Disliked: Cleanliness, staff & service, property conditions & facilities
Dissatisfied
No reception counter. No lobby AT ALL. 1 non uniform man met me at another hotel's bell hop counter in the basement next to car park where he then brought me up to my room, handed the key over to me. Showed me how I can phone for check out. Upon check out, no one picked up my call so I left the key to a uniformed staff of other hotel. Wooden floor warped. Bedsheet too short to cover mattress surface. Basic 5 pr 6 TV channels. Shower curtain too short. If you are going to serve them I suggest you stay 1 night incognito see for yourself. If the price was lower I will not complain. But I paid RM7XX for 2 nights so I expected better

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Clean
bad experience like staff attitude, using pyramid name, additional costs not disclosed and I will never go back there

2/10 Terrible

TEOW HENG DERICK

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unpleasant Stay
The stay was really disappointed. The Toilet was leaking and were being upgraded to an executive suite. The new room was dusty and had dead croachcoaches around. The power were totally cut off at 4am and no one there to handle the matter. We were told that the front desk, customer service were only be around at 9am. we cant get any rest for the night. The staff came to fixed the power supply at around 11am and our programme for the whole morning was disrupted. And the power supply went on & off even after they fixed. It was an unpleasant stay.

10/10 Excellent

Will

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm, cosy environment, easy access to the mall
The suite was very homely, very neat, the staff were very helpful, very respectful and friendly. I had direct access to Sunway pyramid mall.

8/10 Good

Good stay, sunway lagoon

Liked: Cleanliness, staff & service
Near sunway lagoon
good

2/10 Terrible

Raphael

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Lousy services
No proper lobby, service staff are not professional.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
worst hotel stay I ever had!
I had a bad holiday experience staying in this hotel. Ive never ever had this kind of bad experience before during my holiday! The room was not clean and towels given were somewhat dirty and old! I asked for an extra towel and was told I had to pay a deposit of RM40! Ridiculous! There was no reception counter to received me and my family! I thought the private check-in was exclusive coz prior of my arrival, they watsapp me of my timing of arrival, but I was wrong! All I can say is.. this hotel sucks and pls do not book this hotel! I could get a better and nicer hotel room wih the rate that I was paying for this hotel. The picture shown on their website was beyond words than the actual things.