J Suites Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for J Suites Hotel

Deluxe Family Room  | Premium bedding, Tempur-Pedic beds, desk, laptop workspace
Gift shop
Reception
Front of property
Lobby lounge

Reviews

7.4 out of 10

Good

Popular amenities

  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Lot 3762 - 3763 & Lot 3766 - 3769, Jalan Kota Lama, Kuala Terengganu, Terengganu, 20300
  • Kampung Cina
    4 min walk
  • Sultan Ismail Nasiruddin Shah Stadium
    9 min walk
  • Pasar Payang
    11 min walk
  • Kuala Terengganu (TGG-Sultan Mahmood)
    20 min drive

Room options

Superior King

  • 140 sq ft
  • Sleeps 2
  • 1 King Bed

Premium Family

  • 495 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

Deluxe King

  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin Room

  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Family Room

  • 215 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Executive King

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Premium King

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Twin Room with No Window

  • Sleeps 2
  • 2 Twin Beds

Deluxe Family Room

  • Sleeps 3
  • 1 Twin Bed and 1 King Bed

Superior King Room with No Window

  • Sleeps 2
  • 1 King Bed

Premium Family Room

  • Sleeps 4
  • 2 Double Beds

Premium King Room No Window

  • Sleeps 2
  • 1 Queen Bed

Deluxe Family Room With window

  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

Executive King Room

  • Sleeps 2
  • 1 Queen Bed

Deluxe King Room with No Window

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

J Suites Hotel

3-star Kuala Terengganu hotel walkable to Kampung Cina
Dry cleaning, laundry facilities, and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, free newspapers, tour/ticket assistance, and multilingual staff are onsite.
J Suites Hotel offers 117 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 32-inch LED televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, bidets, complimentary toiletries, and hair dryers. This Kuala Terengganu hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

J Suites Hotel features multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Public areas are equipped with complimentary wireless Internet access. This Art Deco hotel also offers laundry facilities, dry cleaning/laundry services, and an elevator. Limited complimentary onsite parking is available on a first-come, first-served basis.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Indonesian, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 3 floors
  • Art Deco architecture
  • Built in 2014

Room amenities

Bedroom

  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: MYR 70
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MYR 70.00

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: MYR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in fee: MYR 70 (subject to availability)
  • Late check-out fee: MYR 70.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

J Suites Hotel Kuala Terengganu
J Suites Kuala Terengganu
J Suites Hotel Hotel
J Suites Hotel Kuala Terengganu
J Suites Hotel Hotel Kuala Terengganu

J Suites Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 23 out of 164 reviews" "
Rating 8 - Good. 83 out of 164 reviews" "
Rating 6 - Okay. 43 out of 164 reviews" "
Rating 4 - Poor. 12 out of 164 reviews" "
Rating 2 - Terrible. 3 out of 164 reviews" "

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Rene

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

emmet

Liked: Staff & service
Centrally located,easy to find not far from bus station and Chinatown. Lots of choice for food closeby. One chinese restaurant serves beer on same street if that is important consideration. Helpful staff at reception, lady owner or manager very kind and helpful. Room was compact, bed comfortable, shower good. Wifi good. Limited tv channels.
Stayed 4 nights in Mar 2024

8/10 Good

Guan Chwee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and comfortable room
Stayed 1 night in Aug 2023

8/10 Good

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
It was good to be near China Town, and the lake and to be able to walk to the bus station. The staff were very helpful
Stayed 1 night in Aug 2023

10/10 Excellent

nur

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly reception, excellent service, clean and comfortable chalet, towels , working aircond.quick check in and checkout, very helpful reception and accommodating . Wi-Fi was slow and tv no reception but who watches tv nowadays. Initially during booking it says breakfast included however when asked it wasn’t included so we didn’t get breakfast with our room despite the booking said so.. this should really be rectified .. anyway we would stay again here love the chalet and convenience, beautiful turtle beach with clear blue waters nearby, we rented a scooter for 24h to go to the beach. Also the coconut drink stall at the bottom of chalet is recommended! Very delicious and fresh, I had it every time after coming from the beach :) as a family of 4, it was a comfortable stay , value for price especially access to the beautiful beach.. we also rented a boat for 1 hour to see turtles from a local - adik ril, go to the stall with life jackets on the beach and ask, much cheaper price than the rest of tourism boats
Stayed 1 night in Apr 2023

8/10 Good

kenneth

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 1 night in Oct 2022

6/10 Okay

Zufri

Business traveler
Liked: Staff & service
Stayed 1 night in Feb 2022

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
NEED MORE IMPROVEMENT
My room is King Bed but there is no window available. Make the feeling inside the room very congested and not comfortable due to not good air ventilation when u sleep
Stayed 2 nights in Oct 2021

6/10 Okay

Kee

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
Small room with no window. Management member should experience the stay.
Stayed 1 night in Nov 2020

6/10 Okay

Wai Kong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
I always choose J-Suites as it has the best mattress in town
Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for your service
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Review of J Suites Hotel
So far so good.
Stayed 1 night in Feb 2020

10/10 Excellent

Zaihan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to shops Only room is too close with the lift- a bit noisy/uncomfortable
Stayed 2 nights in Dec 2019

8/10 Good

Nurul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the good , pay good !
They are just a part of a good people as long as they are good as a people !
Stayed 7 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Provide king size for a good price
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Nov 2019

4/10 Poor

Syed

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Never again
the housekeeping is very bad. the floor is not clean. only one towel in the room. after ask for fews times than only they add another one to become two towels.
Stayed 3 nights in Nov 2019

4/10 Poor

Xun

Business traveler
Disliked: Cleanliness, property conditions & facilities
room had no window, no noise insulation, can hear footsteps late at night. toilet was mouldy
Stayed 1 night in Nov 2019

2/10 Terrible

Zoher

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Abdul Mutalib Bin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best facilities in & out
Good
Stayed 3 nights in Sep 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is so near to China town. It is convenient to walk around to eat local cuisine. However, the hotel room is not very ideal. I made a mistake I did not know the room I booked did not have window. The room is small and without cabinet For me to hang clothing.
Stayed 3 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Convenient stay
We booked two rooms for our stay at this hotel. We loved that the hotel was very close to Kuala Terengganu's Chinatown. Hence finding food wasn't an issue. The 24-hour convenience store right next to the hotel was definitely a plus. Finding childhood snacks in there was a bonus. Reception employees were very nice and courteous. Upon checking into our rooms, we found one of the rooms to have a sort of unpleasant smell. Upon request, the employees at the reception promptly moved us into a different room without further questions. For the price we paid, this hotel met our expectations and needs.
Stayed 1 night in Jul 2019

8/10 Good

Yih

Liked: Staff & service, room comfort
Room is ok.
Stayed 1 night in Aug 2019