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Primula Beach Hotel Kuala Terengganu

4.5 star property

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Photo gallery for Primula Beach Hotel Kuala Terengganu

Outdoor pool, pool umbrellas, sun loungers
Lobby
Exterior
Outdoor pool, pool umbrellas, sun loungers
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Breakfast included
  • Spa
  • On private beach
  • Pool
  • Room service

Explore the area

View in a map
Jalan Persinggahan, Kuala Terengganu, Kuala Terengganu, Terengganu, 20400
  • KTCC Mall
    ‪9 min walk‬
  • Kuala Terengganu Drawbridge
    ‪19 min walk‬
  • Pasar Payang
    ‪3 min drive‬
  • Kuala Terengganu (TGG-Sultan Mahmood)
    ‪16 min drive‬

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room

  • 312 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Queen Suite

Minibar, in-room safe, iron/ironing board, free WiFi

Queen Suite

  • Sleeps 2

View all photos for Deluxe Twin Room

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Twin Room

  • Sleeps 2

View all photos for Deluxe Room

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Room

  • Sleeps 2

View all photos for Executive Suite

Minibar, in-room safe, iron/ironing board, free WiFi

Executive Suite

  • Sleeps 2

View all photos for Primula Suite

Minibar, in-room safe, iron/ironing board, free WiFi

Primula Suite

  • Sleeps 2

View all photos for Deluxe Double Room

Minibar, in-room safe, iron/ironing board, free WiFi

Deluxe Double Room

  • Sleeps 2

View all photos for Premier Deluxe Double Room

Minibar, in-room safe, iron/ironing board, free WiFi

Premier Deluxe Double Room

  • Sleeps 2

View all photos for Standard Double Room

Bathtub, free toiletries, hair dryer, towels

Standard Double Room

  • Sleeps 2

View all photos for Premier Deluxe Room

Minibar, in-room safe, iron/ironing board, free WiFi

Premier Deluxe Room

  • Sleeps 2

View all photos for Superior Twin Room

Minibar, in-room safe, iron/ironing board, free WiFi

Superior Twin Room

  • Sleeps 2

View all photos for Premier Deluxe Twin Room

Minibar, in-room safe, iron/ironing board, free WiFi

Premier Deluxe Twin Room

  • Sleeps 2

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About this property

Primula Beach Hotel Kuala Terengganu

4.5-star hotel in Batu Buruk
Spend the day playing on Primula Beach Hotel Kuala Terengganu's private sand beach then return to dine at one of the hotel's 2 restaurants.
Primula Beach Hotel Kuala Terengganu offers 248 air-conditioned accommodations with minibars and safes. Cable television is provided.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary newspapers and complimentary bottled water. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include a private beach, an outdoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Step outside to unwind on the sand beach. Enjoy the umbrellas and sun loungers for a relaxing day at the beach. After a day at the beach, enjoy amenities at Primula Beach Hotel Kuala Terengganu like an outdoor pool and a fitness center.

A complimentary breakfast is offered. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Complimentary self parking is available on site.

Primula Beach Hotel Kuala Terengganu has designated areas for smoking.

A complimentary breakfast is offered.
Bayu Restaurant - This restaurant overlooks the ocean.
Anjung Bistro - This restaurant overlooks the ocean.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site

Food and drink

  • Free breakfast available
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Anjung Bistro
  • Bayu Restaurant

Things to do

  • Gym
  • Outdoor pool
  • Playground
  • Shopping

Family friendly

  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Built in 1984
  • Designated smoking areas

Room amenities

Bathroom

  • Bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 6 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Primula
Primula Beach
Primula Beach Hotel
Primula Beach Hotel Kuala Terengganu
Primula Beach Kuala Terengganu
Primula Hotel
Primula Beach Resort Kuala Terengganu Hotel Kuala Terengganu
Primula Beach Hotel
Primula Beach Kuala Terengganu
Primula Beach Hotel Kuala Terengganu Hotel
Primula Beach Hotel Kuala Terengganu Kuala Terengganu
Primula Beach Hotel Kuala Terengganu Hotel Kuala Terengganu

Primula Beach Hotel Kuala Terengganu Reviews

Reviews

6.8
Rating 10 - Excellent. 9 out of 102 reviews
Rating 8 - Good. 44 out of 102 reviews
Rating 6 - Okay. 32 out of 102 reviews
Rating 4 - Poor. 12 out of 102 reviews
Rating 2 - Terrible. 5 out of 102 reviews

6.8/10

Cleanliness

7.2/10

Staff & service

7.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Mitchell, West Haven

Liked: Cleanliness, staff & service, amenities
This is a good family hotel. The staff were very friendly and helpful. Breakfast was good with a good coffee machine. Eggs are prepared by request. The hotel is on the beach great for walks. The pool is very nice. The rooms are a bit worn. Carpet and chair reflects this condition. The hotel is within a 5 minute walk to the mall which seems fairly new with restaurants. The hotel also offers major currency exchanges. Overall, it’s a nice hotel and experience.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wi-fi was extremely slow. This can definitely be improved
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
the furniture is old enough. the elevator is gloomy. the food was not good like the time i used to stay before.
Stayed 1 night in Nov 2019

6/10 Okay

KLN

Business traveler
Disliked: Amenities, property conditions & facilities
Furnishings tired. Fittings not well maintained
Stayed 1 night in Sep 2019

10/10 Excellent

Ms, KL

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best property in Kuala Terengganu
Stayed 3 nights in Apr 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Hotel room is too old. Too less choice of buffet breakfest compare to previous years and expensive
Stayed 2 nights in Feb 2019

4/10 Poor

Jan, UK

Liked: Staff & service
Disliked: Property conditions & facilities

Needs updating

The hotel was generally 'tired'! Balcony doors would not open and when maintainance man came to fix them he said the runners were broken so new doors needed and that would take a long time. I suspect in 10 years time they still won't be fixed! Curtains etc very old. The room was always well cleaned. The food was generally cold, even when ordered from menu rather than the buffet. After a day we noticed a sign in the room saying tea/coffee were provided but a charge of 5 ringgit per day. Very small bottles of water in the room, which are usually complimentary were 3 ringgit. We bought a pack of 12 500ml bottles from the supermarket for 2.99 ringgit. In fact we were not charged for these services. The staff were very friendly and willing to help.
Stayed 3 nights in Sep 2018

4/10 Poor

jainal, shah alam

Disliked: Cleanliness, property conditions & facilities, room comfort

Just OK

Fair and just fine. Hotel foods - breakfast, not sufficient and limited choices.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Staff & service

Ok, average hotel

was expecting too high, but turns out this is above average hotel, around 3.5 stars.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, room comfort

The facilities in the room very terrible.

Wifi is suck. only wifi without Internet connection. should be advertised as non wifi hotel. the towels is not enough. there's no towel to be placed on th toilet 's floor. Toilet's floor is very slippery. I and my friend also slipped a few times. The front desk ladies wear a lot of makeup, not polite and very slow. The bellboy even worst. My friend are pregnant and I assisting her with her luggage. While I struggling with 2 luggages, the bellboys (yes , 2 of them) do nothing and didn't even open the front door for me ( They have a very on. I just standing a few steps away from them. The staff and facilities were terrible. I won't recommend this hotel to anyone.

8/10 Good

Noraliza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

ku

Liked: Staff & service

everything ok

old hotel

8/10 Good

Amir, Kuala lumpur

Liked: Staff & service
Disliked: Property conditions & facilities

Nice and good view of the sea.

One of the premier hotels in Terengganu. lost it attraction .Need total facelift to be like the olden days.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ocean view & great ICT

We love the fresh wind blows over the ocean, the variety of buffet breakfast served with it's speciality Nasi Dagang and courteous waiters will definitely make us want to re-visit Primula again..

8/10 Good

Mohd Wahid, Singapore

Liked: Cleanliness, staff & service, room comfort

Great room size

Breakfast buffet was good with both local & continental spread.

8/10 Good

Saimidatul

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Mastura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

samsudeen abd majeed, Batu Pahat, Johor.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay.....heaven..

All my family member feel happy stay at Primula Beach Resorts. We will come back again in future plan for vacation.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Friendly stsff

Torn bed sheets and torn towels Not enough toilet roll But food reasonably good

8/10 Good

xoxo, my

Liked: Room comfort
Nice place to stay.. Not much variety of breakfast..

10/10 Excellent

Eusoof, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfaction Assured

Service was good Friendly with greetings smiles helpful Excellent breakfast value for money Good music n karaoke

4/10 Poor

Philip, South Korea

Disliked: Cleanliness, property conditions & facilities, room comfort

I hate cockroaches.

I hate cockroaches. It will be okay if you don't mind lots of cockroaches.

8/10 Good

Nur Hisyham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

SOH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort