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Apartment, 2 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Apartment, 3 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 6 Max

Standard Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 4 Bedrooms

Bed Count 1 Queen Bed Maximum Occupancy 7 Max

Hotel Amenities

Property Features

The hotel offers a restaurant. Wireless Internet access is complimentary. This business-friendly hotel also offers an indoor pool, barbecue grills, and concierge services. Complimentary self parking is available on site.

Sumai Hotel Apartment has designated areas for smoking.

  • Safe-deposit box at front desk
  • Barbecue grill(s)
  • Luggage storage
  • Number of indoor pools - 1
  • Elevator
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Concierge services
  • Designated smoking areas
  • 24-hour front desk
  • Banquet hall
  • Laundry facilities
  • Express check-out
  • Meeting rooms
  • Total number of rooms - 64
  • Free self parking
  • Number of floors - 9
  • Dry cleaning/laundry service
  • Free WiFi

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Laundry facilities

Room Amenities

Sumai Hotel Apartment offers 64 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, bidets, and complimentary toiletries. This Kuala Terengganu hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.

  • Air conditioning
  • Room service (limited hours)
  • Television
  • Wheelchair accessible
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Free toiletries
  • Ceiling fan
  • Desk
  • Iron/ironing board (on request)
  • Free bottled water
  • Bidet
  • Shower only
  • Hair dryer (on request)
  • Satellite TV service
  • Free WiFi
  • LCD TV
  • TV size: 32
  • TV size measurement: inch
  • Electric kettle
  • Towels provided
  • Bedsheets provided
  • Number of beds 6
  • Soap
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Wheelchair-width doorways

Parking

Free self parking

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Bintang Laut - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Room service (during limited hours) is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

Nearby Activities

Recreational amenities at the hotel include an indoor pool.

Hotel Policies

Payment types

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately MYR 25 for adults and MYR 15 for children
  • Early check-in is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 100 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

This property accepts credit cards and debit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system, and a first aid kit in each accommodation.

Property does not offer onsite COVID-19 testing

Property does not require health documentation at check-in

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Masks are not compulsory at the property

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Contactless food service / room service is not available

Commonly-touched surfaces are cleaned with disinfectant

Reservation is not required for facilities onsite

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Security system

Staff does not wear personal protective equipment

Mobile key entry is not available

Protective clothing is not available to guests

Food service has not been amended for enhanced safety

Guests must register online prior to arrival

No shield between guests and staff in main contact areas

Property does not follow sanitization practices of any association

Staffed front desk

Guests are not provided with hand sanitizer

Social distancing measures are in place

Contactless check-in is not available

No rollaway/extra beds available

Property follows regional sanitization guidelines Safe & Clean (Malaysia)

No cribs (infant beds) available

Property confirms they are implementing enhanced cleaning measures

Service animals not allowed

Individually-wrapped food options are not available

Debit cards

No gap period between guest stays

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets or service animals allowed

We should mention

Pool access available from 9:00 AM to 7:00 PM.

No pets and no service animals are allowed at this property.

Hotel Names

  • Sumai Hotel Apartment Kuala Terengganu
  • Sumai Apartment Kuala Terengganu
  • Sumai Apartment
  • Sumai Hotel Kuala Terengganu
  • Sumai Hotel Apartment Hotel
  • Sumai Hotel Apartment Kuala Terengganu
  • Sumai Hotel Apartment Hotel Kuala Terengganu

Hotel Reviews

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