This hotel features a restaurant, a 24-hour front desk, and a TV in a common area. WiFi in public areas is free.
First Residence Hotel offers 99 air-conditioned accommodations with safes and complimentary bottled water. LCD televisions come with satellite channels. Bathrooms include showers, bidets, and complimentary toiletries.
This Chukai hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a restaurant. Wireless Internet access is complimentary. This Chukai hotel also offers a television in a common area and an elevator.
First Residence Hotel has a restaurant on site.
Languages
Chinese (Mandarin), English, Malay
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
A restaurant
Things to do
TV in common areas
Conveniences
24-hour front desk
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible path of travel
More
1 building
3 floors
Room amenities
Bathroom
Bidet
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
LCD TV with satellite channels
Food and drink
Coffee/tea maker
Free bottled water
More
Air conditioning
Desk
Iron/ironing board on request
Phone
Safe
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Cash deposit: MYR 50.00 per day
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
We should mention
No pets and no service animals are allowed at this property
Property is also known as
First Residence Hotel Cukai
First Residence Cukai
First Residence Hotel Chukai
First Residence Chukai
First Residence
First Residence Hotel Hotel
First Residence Hotel Chukai
First Residence Hotel Hotel Chukai
First Residence Hotel Reviews
Reviews
6.2
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 4 out of 47 reviews" "
10 - Excellent
4
Rating 8 - Good. 17 out of 47 reviews" "
8 - Good
17
Rating 6 - Okay. 10 out of 47 reviews" "
6 - Okay
10
Rating 4 - Poor. 10 out of 47 reviews" "
4 - Poor
10
Rating 2 - Terrible. 6 out of 47 reviews" "
2 - Terrible
6
6.6/10
Cleanliness
6.6/10
Staff & service
6.8/10
Amenities
6.2/10
Property conditions & facilities
2.0/10
Eco-friendliness
Reviews
2/10 Terrible
Muhammad Asyraf
Traveled with family and small children, Traveled with family
Terrible. No one at the reception and we have to wait for more then 15mins before get into our room. The hotel a bit dull and the smell is terrible like an old building. Poor cleanliness. You can see dust from the fan ventilation inside toilet
The area a reception you would think the rest of the hotel would be a great experience. Not the case. The hallway to the room has old stained carpets. The hotels smell is a musty odour. The room also smelt the same and felt damp. The shower head was leaking.
Verified traveler
Stayed 4 nights in Dec 2019
4/10 Poor
Verified traveler
Business traveler
Nov 26, 2019
Liked: Staff & service
Disliked: Cleanliness, room comfort
Musty hallway and room
The price was okay. Firstly I was given a small room but no smell. Then, the water heater got short circuit, so I was transferred to another room for the other night, a bigger room but the room was so musty. I had to ask for some air freshener from the staff. They were kind to give me one but it wasn't much help.
Verified traveler
Stayed 2 nights in Nov 2019
8/10 Good
Verified traveler
Nov 15, 2019
Verified traveler
Stayed 2 nights in Nov 2019
6/10 Okay
Verified traveler
Traveled with family and small children
Nov 1, 2019
just nice. hotel kat tengah2 bandar. senang nak cari makan, parking pun dekat.