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Sentral Kuantan

3.5 star property

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Photo gallery for Sentral Kuantan

Restaurant
Minibar, in-room safe, desk, iron/ironing board
Premier Room | Living area | 32-inch LCD TV with satellite channels, TV
Breakfast area
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping

Explore the area

View in a map
45-P, Jalan Besar, Kuantan, Pahang, 45, Kuantan, Pahang, 25000
  • Masjid Negeri
    ‪7 min walk‬
  • Darul Makmur Stadium
    ‪19 min walk‬
  • East Coast Mall
    ‪19 min walk‬
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    ‪19 min drive‬

Room options

View all photos for Deluxe Room

Minibar, in-room safe, desk, iron/ironing board

Deluxe Room

  • Sleeps 2

View all photos for Premier Deluxe Twin

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe Twin

  • Sleeps 2

View all photos for Superior Room

Minibar, in-room safe, desk, iron/ironing board

Superior Room

  • Sleeps 2

View all photos for Family Room

Minibar, in-room safe, desk, iron/ironing board

Family Room

  • Sleeps 3

View all photos for Premier Deluxe King

Minibar, in-room safe, desk, iron/ironing board

Premier Deluxe King

  • Sleeps 2

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About this property

Sentral Kuantan

3.5-star Kuantan hotel with rooftop terrace
A restaurant, a bar/lounge, and a rooftop terrace are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, a meeting room, and concierge services are onsite.
Sentral Kuantan offers 96 accommodations with minibars and safes. 32-inch LCD televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a rooftop terrace, tour/ticket assistance, and concierge services. Complimentary self parking is available on site.

Sentral Kuantan has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 10:30 AM.
Starmint Coffee House - Onsite restaurant.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Starmint Coffee House

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Built in 2011
  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Room service

More

  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
During Ramadan, sahur (pre-dawn meal) will not be available. Guests booked in Breakfast Included rates may receive breakfast from 7 AM to 10:30 AM.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Sentral Kuantan
Sentral Kuantan
Sentral Kuantan Hotel
Hotel Sentral Kuantan
Sentral Kuantan Kuantan
Sentral Kuantan Hotel Kuantan

Sentral Kuantan Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 45 out of 283 reviews
Rating 8 - Good. 129 out of 283 reviews
Rating 6 - Okay. 82 out of 283 reviews
Rating 4 - Poor. 22 out of 283 reviews
Rating 2 - Terrible. 5 out of 283 reviews

7.4/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

Mohd Mokhsin

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small room. The promo photo look nice but reality below standard.
Stayed 3 nights in Oct 2021

4/10 Poor

Mun

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

Only open 2 floors. All isolation, quarantine and essential industries working for business in this 2 floors. Poor breakfast. Scared to die, avoid this hotel. Dare to try, please book now.
Stayed 3 nights in Jun 2021

6/10 Okay

Verified traveler

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
Located in the city and near with food locations. The carpet in the room was not vacuumed. No kleenex and drinking bottles were provided.
Stayed 3 nights in Mar 2021

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort

STAINED SMELLY SHEETS

Unless you dont have any other option, you may consider this hotel. I would rate this a 1star hotel not 3. My husband and I stayed here as a transit hotel for our travel. 1. U have to buy your toothbrush and toothpaste (provided over the counter) as it is not provided in the room. 2. One of the sheets smelled like rat urine..DAMN!! 3. Cleanliness is not upheld NOPE NOPE NOPE..
Stayed 1 night in Dec 2020

8/10 Good

Mohd Safwan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveler

Traveled with group

“Service” Opportunity To Improves

Aircond not well function. Booking not as per request. Not inform on changes (type bed)
Stayed 1 night in Jun 2020

6/10 Okay

lim

Business traveler
Disliked: Cleanliness, staff & service

dirty

Stayed 1 night in Apr 2020

6/10 Okay

lim

Stayed 1 night in May 2020

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort
Stayed 2 nights in Mar 2020

6/10 Okay

Verified traveler

Business traveler
The service is average. There were no complimentary bottle water on weekdays.
Stayed 5 nights in Jan 2020

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location ok. Bedding is not changed from previous person. Middle of bed sheets looked greasy which I need to sleep as close to the edge of the bed as possible. Also found some hair on bed and pillows. Shower is ok for this budget hotel but carpet is reeeaaally old and worn. Smell of room is very strong...
Stayed 1 night in Jan 2020

4/10 Poor

Salesman

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disappointed
Stayed 1 night in Nov 2019

10/10 Excellent

Nur Asdiyantie Azleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Stayed 2 nights in Sep 2019

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel confortable room
Stayed 1 night in Aug 2019

6/10 Okay

Sook Fong

Stayed 1 night in Aug 2019

8/10 Good

Chun Woh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

8/10 Good

Teo

Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2019

8/10 Good

Pung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for money stay at Kuantan

Helpful reception. Good location though the bus station for outstation destinations has been moved outside the city. Friendly people of Kuantan just like hotel staff, informative n spontaneous. I tasted the best kaya jam of my life at breakfast. If ever I go to Kuantan again this hotel will be my home away from home.
Stayed 1 night in Jul 2019

10/10 Excellent

JIMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is way above average. For the price I paid it is more than enough. Location is superb. Bank & few eateries are just within walking distance. Plus even few malls are just within 3 km distance from the hotel. An extra mark for their front office staff. Always smiling and very helpful. They are even great facilities inside the room. Got safe box, hair dryer, complementary (coffee, tea & mineral water) + the water heater & they also have mini fridge inside the room. Things that normally only 4-5 star hotel provided. DEFINITELY MY 1ST CHOICE HOTEL IN KUANTAN STARTING NOW !!!!
Stayed 1 night in Jun 2019