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Mangala Estate Boutique Resort - Small Luxury Hotel of the World

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mangala Estate Boutique Resort - Small Luxury Hotel of the World

Outdoor pool, pool umbrellas, sun loungers
Exterior
Exterior
Amani 2-Bedroom Family Villa | Living area | 40-inch LED TV with cable channels, TV
40-inch LED TV with cable channels, TV

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Spa
    Spa
  • 24/7 front desk
    24/7 front desk
  • Room service
    Room service

Explore the area

Map
Lebuhraya Tun Razak, Kuantan, Gambang, Pahang, 26300
  • Kuan Ti Kong Chinese Temple
    41 min drive
  • Dagun
    43 min drive
  • Bukit Gambang Waterpark Resort
    45 min drive
  • Kuantan (KUA-Sultan Haji Ahmad Shah)
    30 min drive

Room options

View all photos for Jala (Water) Villa

Minibar, in-room safe, individually furnished, desk

Jala (Water) Villa

  • 463 sq ft
  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Amani Pool Villa

Minibar, in-room safe, individually furnished, desk

Amani Pool Villa

  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Vana (Forest) Villa

Minibar, in-room safe, individually furnished, desk

Vana (Forest) Villa

  • 517 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Sara Villa Non Pool

Minibar, in-room safe, individually furnished, desk

Sara Villa Non Pool

  • Sleeps 2
  • 1 King Bed

View all photos for Vana Villa Non Pool

Minibar, in-room safe, individually furnished, desk

Vana Villa Non Pool

  • Sleeps 2
  • 1 King Bed

View all photos for Jala Water Villa

Minibar, in-room safe, individually furnished, desk

Jala Water Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Amani Pool Villa

Minibar, in-room safe, individually furnished, desk

Amani Pool Villa

  • Sleeps 2
  • 1 King Bed

View all photos for Vana Pool Villa

Minibar, in-room safe, individually furnished, desk

Vana Pool Villa

  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property

Memory Homestay

Parking included
Free WiFi
Air conditioning
Laundry
4.3 out of 5, Excellent, (4)
The price is $13
per night
$18 total
includes taxes & fees
Dec 8 - Dec 9
Memory Homestay

About this property

Mangala Estate Boutique Resort - Small Luxury Hotel of the World

5-star Gambang hotel with restaurant
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. Self parking is free. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Mangala Estate Boutique Resort - Small Luxury Hotel of the World offers 67 air-conditioned accommodations with minibars and laptop-compatible safes. These individually furnished accommodations include desks. 40-inch LED televisions come with cable channels. Bathrooms include separate bathtubs and showers, bathrobes, slippers, and hair dryers. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 2 treatment rooms including rooms for couples. Services include hot stone massages, Thai massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a spa tub.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

In addition to a full-service spa, Mangala Estate Boutique Resort - Small Luxury Hotel of the World features an outdoor pool and a fitness center. The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink.

Event facilities measuring 5490 square feet (510 square meters) include a conference center. This luxury hotel also offers a children's pool, a terrace, and barbecue grills. Onsite self parking is complimentary.

Mangala Estate Boutique Resort - Small Luxury Hotel of the World is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Mangala Estate Boutique Resort - Small Luxury Hotel of the World has a restaurant on site.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: MYR 120 for adults and MYR 60 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Archery
  • Children's pool
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Kayaking
  • Outdoor pool
  • Paddleboard
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • Conference center (5,490 square feet of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Spa tub
  • Thai massages

Accessibility

  • No elevator

More

  • 1 floor
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Mini-fridge
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests driving to the property should contact this property in advance (e.g., directions)
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
10 children, up to the age of 4 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately MYR 120 for adults and MYR 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Mangala Resort Kuantan
Mangala Kuantan
Mangala Resort Gambang
Mangala Resort
Mangala Gambang
Mangala Resort Spa
Mangala Estate Boutique Resort
Mangala Estate Boutique Resort Small Luxury Hotel of the World

Mangala Estate Boutique Resort - Small Luxury Hotel of the World Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 52 out of 75 reviews" "
Rating 8 - Good. 16 out of 75 reviews" "
Rating 6 - Okay. 4 out of 75 reviews" "
Rating 4 - Poor. 2 out of 75 reviews" "
Rating 2 - Terrible. 1 out of 75 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

James, High Point

Traveled with family
Liked: Cleanliness, staff & service, amenities
The staff were super - and the restaurant was very good and had something for everyone from local to international cuisine.
Stayed 2 nights in Jun 2024

6/10 Okay

Nicholas

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
We recently had two stays at the hotel for one night each. The resort on paper looks fabulous but sadly is let down by many failings. On our first stay our arrival was okay, the room was excellent, the food was good, but the service in the restaurant was very poor. The water features by the entrance were very dirty and the swimming pool a disgusting shade of green. On our second stay our arrival coincided with another small group and it was clear the staff were totally unprepared for both ourselves and the other group, such that we both had to bring our own luggage into the lobby. The room was again excellent, and the restaurant service well below standard again apart from breakfast where there was a very good young waitress from Indonesia serving us. The food was good but not having any bananas or orange at breakfast was very disappointing. Fortunately the swimming pool was now much improved as were the water features. Also on the positive huge credit must go to your staff member Charline who was attentive, very knowledgeable and took time out to give us an enthralling tour of the property. She deserves huge credit. As a 5-Star hotel Mangala Resort meets this grade in parts, but in others fails miserably. The key to the failings are the staff who are clearly willing and try but they don’t appear to have had sufficient training. Having Nepalese staff on the front line who speak no Malay and only some English is not really appropriate for a hotel of this quality.
Stayed 1 night in Jun 2024

10/10 Excellent

Norhajar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Sarinder

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed out 3D2N stay at Mangala. The resort manager granted us a discount to upgrade to the Vana pool villa which was available at that time. Great villa to stay in. Very quiet and private, and enjoyed the pool and outdoor shower the most. Staff at the resort were attentive and helpful at all times. Overall a very positive experience.
Stayed 2 nights in Mar 2024

10/10 Excellent

Kok choon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great resort
Stayed 1 night in Nov 2023

10/10 Excellent

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the way they have developed an abandoned tin mine with an environmental touch to give a relaxing area
Stayed 2 nights in Oct 2023

4/10 Poor

Firman

Disliked: Cleanliness, staff & service
5 star hotel wannabe
We had really high expectations when we booked our anniversary stay in this so called 5 star hotel looking at the reviews that it had as well as the price we had to pay. Boy we were so wrong. First of all the outlook when we enter the lobby was really dated, we were greeted warmly though by the staff. The receptionist was also nice. He told us they were having a complimentary tea time just around the pool area between 3-5pm and since at the time we checked in it was 315pm so we decided to try it out before going to our villa. When we arrived there, the girl who was mending the stall was did not really offer us the food and was complaining saying that the beverages stall was not ready, the supervisor then came and also told us to come back later and advise us to freshen up first. So we went to the room to rest and at 415 we decided to go back to the stall and to our surprise the stalls were not there and it was not even 5pm. A 5 star resort would've just sent over the food and beverage to the room if they were about to close as they were not many guests anyway at the time we were there. Then at night, when we were trying to shower there was no hot water, the technician came and informed us to open the faucet and let the water run for 10mins for the hot water to come out, this is not a 5 star facility. When I was lying on the bed to sleep there were few ants on my hands, i just ignored them. At breakfast, we also feel the staffs were lacking, did not smile and was not having a
Stayed 1 night in May 2023

6/10 Okay

miles

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Mar 2023

8/10 Good

ho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice environment
very quiet place and really out of city,if u plan to go kuantan or lembing not so suitable...but for relax and privacy is gd
Stayed 2 nights in Jun 2022

10/10 Excellent

NUR SALIHIN BIN

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Staff very friendly, place was quiet & exclusive. Perfect holiday
Stayed 2 nights in Mar 2022

10/10 Excellent

Verified traveler

Stayed 2 nights in Apr 2021

8/10 Good

Verified traveler

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Stayed in 2 bedroom Amani villa with pool. Had to shorten stay due to CMCO but they were kind enough to help us on dealing with it and food was amazing. But there was a crew who was asking tip for a room service & saying deposit for wine opener is 50rm and reacted like it was a tip from us. We got it back but wasn't very pleased with experience. Except that everything else was enjoyable! Will be back and highly recommended.
Stayed 5 nights in Oct 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2020

10/10 Excellent

Adele

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway!
Overall a very pleasant stay with basic amenities provided and clean Accomodation! Would stay again :)
Stayed 1 night in Jul 2020

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended Resort
A great and quiet place for getaway. Property is well maintained.
Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic place....
Stayed 3 nights in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great place to relax
Beautiful place with nice scenery. Love the activities provided but wish our room was cleaner. Not totally a fan of having outdoor shower and wake up to see spider in my room.
Stayed 2 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2019

6/10 Okay

Adam

Liked: Cleanliness, staff & service
Disliked: Room comfort
Beautiful property with noisy fan, terrible food
The environment is absolutely gorgeous! However, something wrong with the way they installed the AC. I couldn't sleep 3 nights much. We have tried three rooms but the noisy air cons were the same. I gave up at the end. It turns on ok at the beginning but the time goes by, the compressor turns on and off all night and it makes metal click sounds as well. We turned off the AC and turn on the fan but fans were also absolutely noisy, too. The property is only 3 years old and I don't understand how all the AC and fans act like old machines. Someone needs to maintain their equipment better. After we checked in, towels were not ready, AC remote control didn't work. We called to change the remote control but nobody came so I had to call again. Staff are friendly and nice but they were not really trained well working in a "5 star" hotel. Food was just scary! I called the restaurant before I got there to let them know I have a special diet, however, they really didn't know what to do. They serve all unhealthy fried food for breakfast. All I could eat was fruits, salad and boiled egg. I would call 5 star property with 3 star service. If you are not specific with your food and you can sleep anywhere, this place will make you happy. If you are specific with your diet and if you are a light sleeper, this is not a place for you. It is a gorgeous place but they don't know how to run a proper 5 star resort. What a shame! Hope someone can improve overall quality so I can visit again
Stayed 3 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2019

4/10 Poor

Tern Yun

Traveled with family
Disliked: Property conditions & facilities, room comfort
Rooms were old and poorly maintained
We stayed at the 6 room villa, rooms were old and poorly maintained, air-cond broke down and had musty smell after repair, service and house keeping was slow to reach the villa. A very different standard from the other villas. However, the design and layout was great for big families
Stayed 3 nights in Dec 2019

10/10 Excellent

NUR DIANA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very very very very very!!!!
Very happy with the stay!! Great rooms great pools and will definitely comes again!! The hospitality and serve by staff also 5star!! Tiptop and very friendly Malay staff. Reception, buggy, maintainence, everyone in mandala very nice and very 5 star!!keep it up!! Will plan for next trip again! Really satisfaction. I love mandala resort!. Very worth it for price with the treat that we have got!!
Stayed 1 night in Dec 2019

10/10 Excellent

Hazman

Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Dorathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway
Clean & fresh with back to nature environment. Stayed at Amani Villa. Loved it. Spacious & super comfy. Located near to the hotel lobby which was very convenient. Not much varieties at breakfast buffet but it was ok. Was looking forward to borrow the bicycle but most of the bikes were not properly maintained and I had to give up after 20 mins looking for a good bike.
Stayed 1 night in Aug 2019